Federal inspection record · CMS data as of October 1, 2026
The Lingenfelter Center
1099 Sunrise Avenue, Kingman, AZ · (928) 718-4852
- Cited for abuse (CMS abuse icon)
- Certified beds
- 88
- Residents per day
- 79
- Ownership
- For-Profit
- Chain
- No chain reported
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- July 10, 2003
1
How this home got 2 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Arizona.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★2 of 5
Matches the rating CMS publishes on Care Compare.
This home carries CMS's abuse icon, which caps its inspection rating at 2 stars and so its overall rating at 4.
2
Where it sits among Arizona homes
The Lingenfelter Center carries 30 inspection points. That is fewer than 54% of Arizona's 139 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Arizona: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–9.5 pts
- 4★ 9.5–23 pts
- 3★ 23–38 pts
- 2★ 38–59 pts
- 1★ over 59 pts
Bars show every rated home in Arizona by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
22 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Freedom from Abuse, Neglect, and Exploitation6D
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care5D
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Ensure the activities program is directed by a qualified professional.
- D
Provide safe and appropriate respiratory care for a resident when needed.
- D
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Resident Assessment and Care Planning3D
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- D
Ensure services provided by the nursing facility meet professional standards of quality.
- D
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Rights2D
- D
Keep residents' personal and medical records private and confidential.
- D
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Pharmacy Service2D
- D
Ensure each resident’s drug regimen must be free from unnecessary drugs.
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary2D
- D
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D
Dispose of garbage and refuse properly.
Nursing and Physician Services1E
- E
Post nurse staffing information every day.
Environmental1D
- D
Keep all essential equipment working safely.
Inspection history
2026-07-09
4 health deficiencies · 1 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)
2024-06-06
15 health deficiencies · 0 fire-safety deficiencies
Top issue: Quality of Life and Care (4 deficiencies)
2023-02-23
3 health deficiencies · 0 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 30 min of nursing staff time a day, 29 min of it from a registered nurse.
This home
3 h 30 min
Arizona average
4 h 5 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 47% of nursing staff and 33% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.1 pts better | 1.4 | 1.5 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.6 pts better | 0.6 | 1.2 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine2.9 pts better | 99.7% | 96.8% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine5.3 pts better | 100.0% | 94.7% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury5.8 pts worse | 8.1% | 2.3% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms3.7 pts better | 0.0% | 3.7% | 13.5% |
| Percentage of long-stay residents who lose too much weight4.7 pts better | 0.7% | 5.4% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication5.4 pts worse | 26.8% | 21.4% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication31.1 pts worse | 41.7% | 10.6% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.3 pts better | 0.0% | 0.3% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened15 pts worse | 26.7% | 11.7% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased28.3 pts worse | 38.9% | 10.6% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladderAbout the same | 0.7% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.2 pts better | 0.0% | 1.2% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence3.5 pts worse | 23.8% | 20.3% | 18.3% |
| Percentage of long-stay residents with pressure ulcers2 pts better | 2.3% | 4.3% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.9 pts better | 98.5% | 92.6% | 82.3% |
| Percentage of short-stay residents who newly received an antipsychotic medication2.1 pts worse | 3.2% | 1.1% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine12.1 pts better | 100.0% | 87.9% | 80.1% |
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Who owns and runs it
31 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Cobanovich, Stephanie | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Cobanovich, Stephanie | Adp Of The SNF · Individual | 0% | 1 facilities |
| Collins, Jessica | Direct Ownership Interest · Individual | 0% | 3 facilities |
| Collins, Jessica | Corporate Director · Individual | 0% | 3 facilities |
| Collins, Jessica | Operational/Managerial Control · Individual | 0% | 3 facilities |
| Collins, Jessica | Adp Of The SNF · Individual | 0% | 3 facilities |
| Collins, Jillian | Direct Ownership Interest · Individual | 0% | 3 facilities |
| Collins, Jillian | Adp Of The SNF · Individual | 0% | 3 facilities |
| Collins, Joshua | Direct Ownership Interest · Individual | 0% | 3 facilities |
| Collins, Joshua | Adp Of The SNF · Individual | 0% | 3 facilities |
| Creative Care Inc | Direct Ownership Interest · Organization | 0% | 3 facilities |
| Creative Care Inc | Operational/Managerial Control · Organization | 0% | 3 facilities |
| Creative Care Inc | Adp Of The SNF · Organization | 0% | 3 facilities |
| Ernest L Harman Md Zia Way LLC | Operational/Managerial Control · Organization | 0% | 3 facilities |
| Ernest L Harman Md Zia Way LLC | Adp Of The SNF · Organization | 0% | 3 facilities |
| Harman, Ernest | Operational/Managerial Control · Individual | 0% | 3 facilities |
| Harman, Ernest | Adp Of The SNF · Individual | 0% | 3 facilities |
| Lingenfelter, Fred | Direct Ownership Interest · Individual | 0% | 3 facilities |
| Lingenfelter, Fred | Adp Of The SNF · Individual | 0% | 3 facilities |
| Napier, Pierre | Managing Control - Governing Body · Individual | 0% | 3 facilities |
| Napier, Pierre | Corporate Officer · Individual | 0% | 3 facilities |
| Napier, Pierre | Operational/Managerial Control · Individual | 0% | 3 facilities |
| Napier, Pierre | Adp Of The SNF · Individual | 0% | 3 facilities |
| Ott, Kristen | Managing Control - Governing Body · Individual | 0% | 3 facilities |
| Ott, Kristen | Corporate Officer · Individual | 0% | 3 facilities |
| Ott, Kristen | Operational/Managerial Control · Individual | 0% | 3 facilities |
| Ott, Kristen | Adp Of The SNF · Individual | 0% | 3 facilities |
| Overson, Sara | Direct Ownership Interest · Individual | 0% | 3 facilities |
| Overson, Sara | Adp Of The SNF · Individual | 0% | 3 facilities |
| Terry, Sandra | Direct Ownership Interest · Individual | 0% | 3 facilities |
| Terry, Sandra | Adp Of The SNF · Individual | 0% | 3 facilities |
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Fire safety
1 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke1E
- E
Install corridor and hallway doors that block smoke.
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Other homes nearby
-
The Gardens Rehab & Care Center
Kingman, AZ
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 3 h 37 min
- Fines
- $0
-
Desert Highlands Care Center
Kingman, AZ · Circle B Enterprises
★★★★★- Worst citation, 3 yrs
- D
- Nursing / resident / day
- 3 h 44 min
- Fines
- $0
-
The Legacy Rehab & Care Center
Bullhead City, AZ
★★★★★- Worst citation, 3 yrs
- D
- Nursing / resident / day
- 3 h 24 min
- Fines
- $0