Bullhead City, AZ

The Legacy Rehab & Care Center

5-star overall rating with 5-star inspections with 1 recent health deficiencies

2812 Silver Creek Road, Bullhead City, AZ

(928) 763-1404

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

120

Certified beds

Average residents

59

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1985-01-08

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.42

Registered nurse staffing

LPN hours / resident day

1.19

Licensed practical nurse staffing

Aide hours / resident day

2.38

Nurse aide staffing

Weekend hours

3.35

Weekend nurse staffing

RN turnover

0%

Annual RN turnover

Total nurse turnover

45%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
97.1%
2.9 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
94.6%
5.4 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 5.7%
2.1%
3.6 pts worse
3.3%
2.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 0.0%
4.2%
4.2 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 3.7%
5.3%
1.6 pts better
5.4%
1.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 5.4%
20.5%
15.1 pts better
19.6%
14.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 15.6%
11.8%
3.8 pts worse
16.7%
1.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.3%
0.3 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 20.2%
14.5%
5.7 pts worse
16.3%
3.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 8.9%
10.8%
1.9 pts better
14.9%
6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 3.0%
0.9%
2.1 pts worse
1.0%
2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 2.4%
1.2%
1.2 pts worse
1.7%
0.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 21.3%
20.5%
0.8 pts worse
19.8%
1.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 3.2%
4.8%
1.6 pts better
5.1%
1.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.5%
91.1%
8.4 pts better
81.7%
17.8 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 23.5%
10.7%
12.8 pts worse
12.0%
11.5 pts worse
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 0.4%
1.1%
0.7 pts better
1.6%
1.2 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 98.3%
87.3%
11 pts better
79.7%
18.6 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 29.7%
24.6%
5.1 pts worse
23.9%
5.8 pts worse
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-01-17 · Fire 2025-01-17

1 health deficiencies

Top issue: Resident Rights (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2023-02-09 · Fire 2023-02-09

2 health deficiencies

Top issue: Environmental (1 deficiency)

2 fire-safety deficiencies

Top issue: Miscellaneous (1 deficiency)

Cycle 3 Health 2021-12-02 · Fire 2021-12-02

3 health deficiencies

Top issue: Infection Control (1 deficiency)

6 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2023-02-09

K346 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2023-04-20

E · Potential for more than minimal harm 2023-02-09

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-04-20

E · Potential for more than minimal harm 2021-12-02

K200 · Egress Deficiencies

Fire Safety

Meet other general requirements.

Corrected 2022-01-03

E · Potential for more than minimal harm 2021-12-02

K300 · Egress Deficiencies

Fire Safety

Meet other general requirements that are deficient.

Corrected 2022-01-03

E · Potential for more than minimal harm 2021-12-02

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2022-01-03

D · Potential for more than minimal harm 2021-12-02

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2022-01-03

D · Potential for more than minimal harm 2021-12-02

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2022-01-03

D · Potential for more than minimal harm 2021-12-02

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2022-01-03

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-09-09

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-11-01

E · Potential for more than minimal harm 2023-02-09

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2023-02-20

D · Potential for more than minimal harm 2023-02-09

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2023-02-20

E · Potential for more than minimal harm 2021-12-02

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2022-01-03

D · Potential for more than minimal harm 2021-12-02

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2022-01-03

D · Potential for more than minimal harm 2021-12-02

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2022-01-03

Penalties and ownership

What sits behind the stars

Ownership

Collins, Jessica

5% Or Greater Direct Ownership Interest · Individual

0% 3 facilities 2017-02-28
Collins, Jessica

Operational/Managerial Control · Individual

0% 3 facilities 2017-02-20
Collins, Jessica

Corporate Director · Individual

0% 3 facilities 2017-02-20
Collins, Jillian

5% Or Greater Direct Ownership Interest · Individual

0% 3 facilities 2017-02-28
Collins, Joshua

5% Or Greater Direct Ownership Interest · Individual

0% 3 facilities 2017-02-28
Creative Care Inc

5% Or Greater Direct Ownership Interest · Organization

0% 3 facilities 2013-05-03
Creative Care Inc

Operational/Managerial Control · Organization

0% 3 facilities 2025-01-21
Ernest L Harman Md Zia Way LLC

Operational/Managerial Control · Organization

0% 3 facilities 2008-01-01
Harman, Ernest

Operational/Managerial Control · Individual

0% 3 facilities 2008-01-01
Lingenfelter, Fred

5% Or Greater Direct Ownership Interest · Individual

0% 3 facilities 2014-01-01
Napier, Pierre

Operational/Managerial Control · Individual

0% 3 facilities 2022-04-01
Napier, Pierre

Corporate Officer · Individual

0% 3 facilities 2022-04-01
Ott, Kristen

Operational/Managerial Control · Individual

0% 3 facilities 2021-08-16
Ott, Kristen

Corporate Officer · Individual

0% 3 facilities 2021-08-16
Overson, Sara

5% Or Greater Direct Ownership Interest · Individual

0% 3 facilities 2014-01-01
Terry, Sandra

5% Or Greater Direct Ownership Interest · Individual

0% 3 facilities 2014-01-01

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