Federal inspection record · CMS data as of October 1, 2026

The Gardens Rehab & Care Center

3131 Western Avenue, Kingman, AZ · (928) 718-0718

CMS overall rating

3 of 5

Compare with a nearby home →
Certified beds
58
Residents per day
48
Ownership
For-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
November 12, 1998

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Arizona.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Arizona homes

The Gardens Rehab & Care Center carries 31 inspection points. That is fewer than 52% of Arizona's 139 rated homes.

5★4★3★2★1★+5 homes above 105.7505102550100inspection points → fewer is better on the leftThis home · 31 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Arizona: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–9.5 pts
  • 4★ 9.5–23 pts
  • 3★ 23–38 pts
  • 2★ 38–59 pts
  • 1★ over 59 pts

Bars show every rated home in Arizona by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

8 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 5 4 pts
E 2 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Freedom from Abuse, Neglect, and Exploitation4D
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    January 15, 2025 · Complaint · F609 · Corrected February 4, 2025

  2. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    November 19, 2024 · Complaint · F600 · Corrected December 24, 2024

  3. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    November 19, 2024 · Complaint · F609 · Corrected December 24, 2024

  4. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    October 15, 2024 · Complaint · F600 · Corrected November 21, 2024

Nursing and Physician Services1F
  1. F

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    January 8, 2026 · Standard · F727 · Corrected February 6, 2026

Resident Assessment and Care Planning1E
  1. E

    PASARR screening for Mental disorders or Intellectual Disabilities

    January 8, 2026 · Standard · F645 · Corrected February 6, 2026

Environmental1E
  1. E

    Have policies on smoking.

    January 8, 2026 · Standard · F926 · Corrected February 6, 2026

Resident Rights1D
  1. D

    Keep residents' personal and medical records private and confidential.

    January 8, 2026 · Standard · F583 · Corrected February 6, 2026

Inspection history

  1. 2026-01-08

    4 health deficiencies · 2 fire-safety deficiencies

    Top issue: Environmental (1 deficiency)

  2. 2024-04-18

    4 health deficiencies · 1 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (4 deficiencies)

  3. 2023-02-02

    0 health deficiencies · 0 fire-safety deficiencies

    No concentrated health issue counts in this cycle.

4

Nursing time per resident, per day

Each resident here gets about 3 h 37 min of nursing staff time a day, 35 min of it from a registered nurse.

This home

3 h 37 min

Arizona average

4 h 5 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 66% of nursing staff and 75% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.6 pts worse95.2%96.8%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine5.3 pts better100.0%94.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.1 pts worse2.4%2.3%3.2%
Percentage of long-stay residents who have depressive symptoms2.8 pts better0.9%3.7%13.5%
Percentage of long-stay residents who lose too much weight5.4 pts better0.0%5.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication6.5 pts better14.9%21.4%19.5%
Percentage of long-stay residents who received an antipsychotic medication4.5 pts worse15.1%10.6%15.4%
Percentage of long-stay residents who were physically restrained0.3 pts better0.0%0.3%0.1%
Percentage of long-stay residents whose ability to walk independently worsened11.3 pts worse23.0%11.7%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased9.4 pts worse20.0%10.6%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder6.6 pts worse7.3%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection1.2 pts worse2.4%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence3.7 pts worse24.0%20.3%18.3%
Percentage of long-stay residents with pressure ulcers1.3 pts worse5.6%4.3%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine2.9 pts better95.5%92.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit4.2 pts worse14.2%10.0%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.3 pts better0.8%1.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine1.4 pts better89.3%87.9%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission3.3 pts worse26.8%23.5%23.4%

·

Who owns and runs it

31 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Collins, JessicaDirect Ownership Interest · Individual0%3 facilities
Collins, JessicaManaging Control - Governing Body · Individual0%3 facilities
Collins, JessicaCorporate Director · Individual0%3 facilities
Collins, JessicaOperational/Managerial Control · Individual0%3 facilities
Collins, JessicaAdp Of The SNF · Individual0%3 facilities
Collins, JillianDirect Ownership Interest · Individual0%3 facilities
Collins, JillianAdp Of The SNF · Individual0%3 facilities
Collins, JoshuaAdp Of The SNF · Individual0%3 facilities
Creative Care IncDirect Ownership Interest · Organization0%3 facilities
Creative Care IncOperational/Managerial Control · Organization0%3 facilities
Creative Care IncAdp Of The SNF · Organization0%3 facilities
Edwards, JasonOperational/Managerial Control · Individual0%2 facilities
Edwards, JasonAdp Of The SNF · Individual0%2 facilities
Ernest L Harman Md Zia Way LLCOperational/Managerial Control · Organization0%3 facilities
Ernest L Harman Md Zia Way LLCAdp Of The SNF · Organization0%3 facilities
Harman, ErnestOperational/Managerial Control · Individual0%3 facilities
Harman, ErnestAdp Of The SNF · Individual0%3 facilities
Lingenfelter, FredDirect Ownership Interest · Individual0%3 facilities
Lingenfelter, FredAdp Of The SNF · Individual0%3 facilities
Napier, PierreManaging Control - Governing Body · Individual0%3 facilities
Napier, PierreCorporate Officer · Individual0%3 facilities
Napier, PierreOperational/Managerial Control · Individual0%3 facilities
Napier, PierreAdp Of The SNF · Individual0%3 facilities
Ott, KristenManaging Control - Governing Body · Individual0%3 facilities
Ott, KristenCorporate Director · Individual0%3 facilities
Ott, KristenOperational/Managerial Control · Individual0%3 facilities
Ott, KristenAdp Of The SNF · Individual0%3 facilities
Overson, SaraIndirect Ownership Interest · Individual0%3 facilities
Overson, SaraAdp Of The SNF · Individual0%3 facilities
Terry, SandraDirect Ownership Interest · Individual0%3 facilities
Terry, SandraAdp Of The SNF · Individual0%3 facilities

·

Fire safety

3 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Miscellaneous1F
  1. F

    Have simulated fire drills held at unexpected times.

    January 8, 2026 · K712 · Corrected March 24, 2026

Smoke1E
  1. E

    Install corridor and hallway doors that block smoke.

    January 8, 2026 · K363 · Corrected March 23, 2026

Construction1E
  1. E

    Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.

    April 18, 2024 · K132 · Corrected May 15, 2024

·

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