Federal inspection record · CMS data as of October 1, 2026

Michigan Veteran Homes at Grand Rapids

2950 Monroe NE, Grand Rapids, MI · (616) 345-6107

  • CMS high-performer trophy

CMS overall rating

5 of 5

Compare with a nearby home →
Certified beds
128
Residents per day
121
Ownership
Government
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
November 26, 2021

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Michigan.

  2. Staffing

    +1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Michigan homes

Michigan Veteran Homes at Grand Rapids carries 21 inspection points. That is fewer than 88% of Michigan's 420 rated homes.

5★4★3★2★1★+13 homes above 286.7505102550100200inspection points → fewer is better on the leftThis home · 21 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Michigan: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–18 pts
  • 4★ 18–46 pts
  • 3★ 46–78 pts
  • 2★ 78–123 pts
  • 1★ over 123 pts

Bars show every rated home in Michigan by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

7 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 6 4 pts
E 0 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care3D
  1. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 11, 2026 · Standard · F689 · Corrected July 21, 2026

  2. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    April 4, 2024 · Standard · F689 · Corrected November 2, 2023

  3. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    October 19, 2023 · Complaint · F689 · Corrected September 22, 2023

Resident Assessment and Care Planning2D
  1. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    June 11, 2026 · Standard · F657 · Corrected July 21, 2026

  2. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    April 30, 2025 · Standard · F842 · Corrected June 5, 2025

Nutrition and Dietary1F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    June 11, 2026 · Standard · F812 · Corrected July 21, 2026

Infection Control1D
  1. D

    Provide and implement an infection prevention and control program.

    April 30, 2025 · Standard · F880 · Corrected June 5, 2025

Inspection history

  1. 2026-06-11

    3 health deficiencies · 2 fire-safety deficiencies

    Top issue: Nutrition and Dietary (1 deficiency)

  2. 2025-04-30

    2 health deficiencies · 4 fire-safety deficiencies

    Top issue: Infection Control (1 deficiency)

  3. 2024-04-04

    2 health deficiencies · 2 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 7 h 44 min of nursing staff time a day, 1 h 2 min of it from a registered nurse.

This home

7 h 44 min

Michigan average

4 h 2 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 49% of nursing staff and 32% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.6 pts better1.11.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.9 pts better0.71.61.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.6 pts better99.0%95.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.5 pts better100.0%95.5%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.8 pts worse4.8%3.0%3.2%
Percentage of long-stay residents who have depressive symptoms5.9 pts worse10.4%4.5%13.5%
Percentage of long-stay residents who lose too much weight1.1 pts better4.4%5.5%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication6.1 pts worse25.5%19.4%19.5%
Percentage of long-stay residents who received an antipsychotic medication12 pts worse26.7%14.7%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened0.9 pts better10.2%11.1%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased5.3 pts worse16.0%10.7%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.5 pts better0.2%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection2.9 pts worse4.4%1.5%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence5.9 pts worse25.3%19.4%18.3%
Percentage of long-stay residents with pressure ulcers3.3 pts worse8.3%5.0%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine14.2 pts better97.6%83.4%82.3%

·

Who owns and runs it

20 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Age Management Of West Michigan PcOperational/Managerial Control · Organization0%1 facilities
Age Management Of West Michigan PcAdp Of The SNF · Organization0%1 facilities
Bhatnagar, PiyushOperational/Managerial Control · Individual0%1 facilities
Bhatnagar, PiyushAdp Of The SNF · Individual0%1 facilities
Bobrowski, EricaOperational/Managerial Control · Individual0%3 facilities
Bobrowski, EricaAdp Of The SNF · Individual0%3 facilities
Huhn, JacquelineOperational/Managerial Control · Individual0%3 facilities
Huhn, JacquelineAdp Of The SNF · Individual0%3 facilities
Macdonald, CarlyOperational/Managerial Control · Individual0%1 facilities
Macdonald, CarlyAdp Of The SNF · Individual0%1 facilities
Rolston, StevenOperational/Managerial Control · Individual0%3 facilities
Rolston, StevenAdp Of The SNF · Individual0%3 facilities
State Of Michigan Office Of Financial ManagementOperational/Managerial Control · Organization0%3 facilities
State Of Michigan Office Of Financial ManagementAdp Of The SNF · Organization0%3 facilities
Velie, MelissaOperational/Managerial Control · Individual0%3 facilities
Velie, MelissaAdp Of The SNF · Individual0%3 facilities
Wheeler, NiquetteOperational/Managerial Control · Individual0%3 facilities
Wheeler, NiquetteAdp Of The SNF · Individual0%3 facilities
Zerbe, AnneOperational/Managerial Control · Individual0%3 facilities
Zerbe, AnneAdp Of The SNF · Individual0%3 facilities

·

Fire safety

8 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke3F
  1. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    June 11, 2026 · K345 · Corrected July 13, 2026

  2. E

    Install a fire alarm system that can be heard throughout the facility.

    March 17, 2025 · K341 · Corrected April 3, 2025

  3. E

    Install an approved automatic sprinkler system.

    March 17, 2025 · K351 · Corrected March 27, 2025

Construction2F
  1. F

    Meet other general requirements.

    June 11, 2026 · K100 · Corrected July 23, 2026

  2. E

    Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

    March 17, 2025 · K111 · Corrected March 27, 2025

Egress2E
  1. E

    Have exits that are accessible at all times.

    March 17, 2025 · K271 · Corrected March 27, 2025

  2. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    April 4, 2024 · K222 · Corrected May 7, 2024

Gas, Vacuum, and Electrical Systems1E
  1. E

    Ensure proper usage of power strips and extension cords.

    April 4, 2024 · K920 · Corrected May 7, 2024

·

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