Federal inspection record · CMS data as of October 1, 2026

Medilodge of Grand Rapids

2000 Leonard NE, Grand Rapids, MI · (616) 458-1133

  • Special Focus Facility

CMS overall rating

1 of 5

Compare with a nearby home →
Certified beds
55
Residents per day
51
Ownership
For-Profit
Chain
Medilodge
Medicare / Medicaid
Medicare + Medicaid
Certified since
January 1, 1967

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Michigan.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Michigan homes

Medilodge of Grand Rapids carries 311.5 inspection points. That is fewer than 2% of Michigan's 420 rated homes.

5★4★3★2★1★+8 homes above 327.0705102550100200inspection points → fewer is better on the leftThis home · 311.5 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Michigan: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–18 pts
  • 4★ 18–46 pts
  • 3★ 46–78 pts
  • 2★ 78–123 pts
  • 1★ over 123 pts

Bars show every rated home in Michigan by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

75 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 3 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 6 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 36 4 pts
E 17 8 pts
F 11 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 2 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (9)

  1. G

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    June 23, 2026 · Complaint inspection · Quality of Life and Care · F684 · Corrected July 16, 2026

  2. G

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    June 23, 2026 · Standard inspection · Quality of Life and Care · F686 · Corrected July 30, 2026

  3. G

    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    June 23, 2026 · Standard inspection · Nursing and Physician Services · F711 · Corrected July 16, 2026

  4. G

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    June 23, 2026 · Standard inspection · Nursing and Physician Services · F725 · Corrected July 16, 2026

  5. J

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    January 29, 2026 · Complaint inspection · Quality of Life and Care · F678 · Corrected January 5, 2026

  6. G

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    January 29, 2026 · Complaint inspection · Resident Rights · F578 · Corrected January 5, 2026

  7. J

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    January 10, 2025 · Complaint inspection · Quality of Life and Care · F684 · Corrected January 16, 2025

  8. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    January 10, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected January 16, 2025

  9. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    January 6, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected January 16, 2025

Everything else, by area of care

Quality of Life and Care15E
  1. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    June 23, 2026 · Standard · F677 · Corrected July 30, 2026

  2. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 23, 2026 · Standard · F689 · Corrected August 8, 2026

  3. E

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    June 23, 2026 · Standard · F693 · Corrected July 16, 2026

  4. D

    Provide safe, appropriate pain management for a resident who requires such services.

    June 23, 2026 · Standard · F697 · Corrected July 30, 2026

  5. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    June 23, 2026 · Standard · F698 · Corrected July 16, 2026

  6. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    June 4, 2025 · Standard · F693 · Corrected June 23, 2025

  7. D

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    June 4, 2025 · Standard · F742 · Corrected June 23, 2025

  8. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    July 25, 2024 · Standard · F677 · Corrected August 21, 2024

  9. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    July 25, 2024 · Standard · F684 · Corrected August 21, 2024

  10. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    July 25, 2024 · Standard · F688 · Corrected August 21, 2024

  11. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    July 25, 2024 · Standard · F690 · Corrected August 21, 2024

  12. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    July 25, 2024 · Standard · F693 · Corrected August 21, 2024

  13. D

    Provide safe and appropriate respiratory care for a resident when needed.

    July 25, 2024 · Standard · F695 · Corrected August 21, 2024

  14. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 18, 2023 · Complaint · F684 · Corrected January 27, 2024

  15. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    December 18, 2023 · Complaint · F686 · Corrected January 27, 2024

Resident Rights12E
  1. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    June 23, 2026 · Standard · F584 · Corrected July 16, 2026

  2. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    June 23, 2026 · Standard · F554 · Corrected July 16, 2026

  3. C

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    June 23, 2026 · Standard · F585 · Corrected July 16, 2026

  4. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    January 10, 2025 · Complaint · F550 · Corrected January 16, 2025

  5. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    January 10, 2025 · Complaint · F580 · Corrected January 16, 2025

  6. E

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    July 25, 2024 · Standard · F561 · Corrected August 21, 2024

  7. E

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    July 25, 2024 · Standard · F565 · Corrected August 21, 2024

  8. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    July 25, 2024 · Standard · F584 · Corrected August 21, 2024

  9. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    July 25, 2024 · Standard · F578 · Corrected August 21, 2024

  10. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    April 23, 2024 · Complaint · F550 · Corrected May 22, 2024

  11. D

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    April 23, 2024 · Complaint · F561 · Corrected May 22, 2024

  12. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    December 18, 2023 · Complaint · F623 · Corrected January 27, 2024

Resident Assessment and Care Planning10F
  1. F

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    June 23, 2026 · Standard · F842 · Corrected July 16, 2026

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    June 23, 2026 · Standard · F656 · Corrected July 16, 2026

  3. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    June 23, 2026 · Standard · F657 · Corrected July 16, 2026

  4. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    June 4, 2025 · Standard · F658 · Corrected June 23, 2025

  5. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    January 10, 2025 · Complaint · F658 · Corrected January 16, 2025

  6. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    July 25, 2024 · Standard · F644 · Corrected August 21, 2024

  7. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    July 25, 2024 · Standard · F656 · Corrected August 21, 2024

  8. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    December 18, 2023 · Complaint · F657 · Corrected January 27, 2024

  9. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    December 18, 2023 · Complaint · F658 · Corrected October 13, 2023

  10. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    December 18, 2023 · Complaint · F842 · Corrected January 27, 2024

Nutrition and Dietary8F
  1. F

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    June 23, 2026 · Standard · F804 · Corrected July 16, 2026

  2. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    June 23, 2026 · Standard · F812 · Corrected July 30, 2026

  3. E

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    June 23, 2026 · Standard · F806 · Corrected July 30, 2026

  4. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    June 4, 2025 · Standard · F812 · Corrected June 23, 2025

  5. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    July 25, 2024 · Standard · F812 · Corrected August 21, 2024

  6. E

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    July 25, 2024 · Standard · F804 · Corrected August 21, 2024

  7. E

    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    July 25, 2024 · Standard · F809 · Corrected August 21, 2024

  8. D

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    April 23, 2024 · Complaint · F804 · Corrected May 22, 2024

Administration5F
  1. F

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    June 23, 2026 · Standard · F835 · Corrected July 30, 2026

  2. F

    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    June 23, 2026 · Standard · F838 · Corrected July 16, 2026

  3. F

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    June 23, 2026 · Standard · F867 · Corrected July 16, 2026

  4. F

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    June 4, 2025 · Standard · F867 · Corrected June 23, 2025

  5. D

    Provide timely, quality laboratory services/tests to meet the needs of residents.

    July 25, 2024 · Standard · F770 · Corrected August 21, 2024

Infection Control5F
  1. F

    Provide and implement an infection prevention and control program.

    June 23, 2026 · Standard · F880 · Corrected July 30, 2026

  2. D

    Implement a program that monitors antibiotic use.

    June 23, 2026 · Standard · F881 · Corrected July 16, 2026

  3. F

    Provide and implement an infection prevention and control program.

    January 10, 2025 · Complaint · F880 · Corrected January 16, 2025

  4. E

    Provide and implement an infection prevention and control program.

    April 23, 2024 · Complaint · F880 · Corrected May 22, 2024

  5. E

    Provide and implement an infection prevention and control program.

    December 18, 2023 · Complaint · F880 · Corrected January 27, 2024

Nursing and Physician Services5E
  1. C

    Post nurse staffing information every day.

    June 23, 2026 · Standard · F732 · Corrected July 16, 2026

  2. E

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    June 4, 2025 · Complaint · F725 · Corrected June 23, 2025

  3. E

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    January 10, 2025 · Complaint · F725 · Corrected January 16, 2025

  4. E

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    July 25, 2024 · Standard · F725 · Corrected August 21, 2024

  5. E

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    December 18, 2023 · Complaint · F725 · Corrected January 27, 2024

Freedom from Abuse, Neglect, and Exploitation4D
  1. D

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    June 23, 2026 · Standard · F605 · Corrected July 16, 2026

  2. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    January 6, 2025 · Complaint · F609 · Corrected January 16, 2025

  3. D

    Protect each resident from the wrongful use of the resident's belongings or money.

    April 23, 2024 · Complaint · F602 · Corrected February 8, 2024

  4. D

    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

    December 18, 2023 · Complaint · F606 · Corrected December 8, 2023

Pharmacy Service1D
  1. D

    Ensure medication error rates are not 5 percent or greater.

    June 23, 2026 · Standard · F759 · Corrected July 16, 2026

Environmental1D
  1. D

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    April 23, 2024 · Complaint · F921 · Corrected May 22, 2024

Inspection history

  1. 2026-06-23

    28 health deficiencies · 12 fire-safety deficiencies

    Top issue: Quality of Life and Care (8 deficiencies)

  2. 2025-06-04

    15 health deficiencies · 4 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

  3. 2024-07-25

    32 health deficiencies · 2 fire-safety deficiencies

    Top issue: Quality of Life and Care (8 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 49 min of nursing staff time a day, 41 min of it from a registered nurse.

This home

3 h 49 min

Michigan average

4 h 2 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 64% of nursing staff and 46% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$67,985 in federal fines on record over the past three years.

DatePenaltyAmount
2026-01-29Fine$24,845
2025-01-06Fine$17,345
2025-01-06Fine$25,795

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.9 pts worse2.61.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.4 pts worse2.01.61.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.2 pts better96.6%95.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.5 pts better100.0%95.5%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.7 pts worse5.7%3.0%3.2%
Percentage of long-stay residents who have depressive symptoms1.1 pts worse5.6%4.5%13.5%
Percentage of long-stay residents who lose too much weight0.2 pts better5.3%5.5%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication7.4 pts worse26.8%19.4%19.5%
Percentage of long-stay residents who received an antipsychotic medication3.9 pts better10.8%14.7%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened6.8 pts better4.3%11.1%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased9.3 pts better1.4%10.7%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.1 pts better0.6%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection1.5 pts better0.0%1.5%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence1.3 pts worse20.7%19.4%18.3%
Percentage of long-stay residents with pressure ulcers2.3 pts worse7.3%5.0%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine4.7 pts better88.1%83.4%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit7.2 pts better4.5%11.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.1 pts better0.0%1.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine0.6 pts better82.1%81.5%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission1.5 pts worse25.4%23.9%23.4%

·

Who owns and runs it

13 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Grand Rapids Holdco LLC5% Or Greater Direct Ownership Interest · Organization100%1 facilities
B&Y Healthcare S Corp5% Or Greater Indirect Ownership Interest · Organization0%74 facilities
B&Y Trust5% Or Greater Indirect Ownership Interest · Organization0%78 facilities
Century Healthcare Management LLCOperational/Managerial Control · Organization0%7 facilities
Cody Healthcare S Corp5% Or Greater Indirect Ownership Interest · Organization0%75 facilities
Craig Flashner 2007 Trust5% Or Greater Indirect Ownership Interest · Organization0%78 facilities
Flashner, CraigCorporate Director · Individual0%78 facilities
Flashner, CraigOperational/Managerial Control · Individual0%78 facilities
Kirk, KristineW-2 Managing Employee · Individual0%77 facilities
Norcross, RobertContracted Managing Employee · Individual0%78 facilities
Perlstein, YitzchokCorporate Director · Individual0%78 facilities
Prestige Administrative Services, LLCOperational/Managerial Control · Organization0%75 facilities
Rogers, StaceyContracted Managing Employee · Individual0%78 facilities

·

Fire safety

18 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Emergency Preparedness7F
  1. F

    Develop Emergency Preparedness policies and procedures.

    June 23, 2026 · E13 · Corrected July 30, 2026

  2. F

    Address subsistence needs for staff and patients.

    June 23, 2026 · E15 · Corrected July 30, 2026

  3. F

    Establish policies and procedures for volunteers.

    June 23, 2026 · E24 · Corrected July 30, 2026

  4. F

    Establish roles under a Waiver declared by secretary.

    June 23, 2026 · E26 · Corrected July 30, 2026

  5. F

    Conduct testing and exercise requirements.

    June 23, 2026 · E39 · Corrected July 30, 2026

  6. F

    Develop and maintain an Emergency Preparedness Program (EP).

    June 23, 2026 · E4 · Corrected July 30, 2026

  7. F

    Include a process for Emergency Preparedness collaboration.

    June 23, 2026 · E9 · Corrected July 30, 2026

Smoke7E
  1. E

    Provide properly protected cooking facilities.

    June 23, 2026 · K324 · Corrected July 30, 2026

  2. D

    Install corridor and hallway doors that block smoke.

    June 23, 2026 · K363 · Corrected July 30, 2026

  3. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    June 4, 2025 · K321 · Corrected June 23, 2025

  4. E

    Install corridor and hallway doors that block smoke.

    June 4, 2025 · K363 · Corrected June 23, 2025

  5. D

    Provide properly protected cooking facilities.

    June 4, 2025 · K324 · Corrected June 23, 2025

  6. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    July 25, 2024 · K321 · Corrected January 24, 2025

  7. E

    Install an approved automatic sprinkler system.

    July 25, 2024 · K351 · Corrected February 24, 2025

Construction1F
  1. F

    Meet requirements for sections of health care facilities separated by fire resistive construction.

    June 23, 2026 · K131 · Corrected July 30, 2026

Egress1E
  1. E

    Have exits that are accessible at all times.

    June 23, 2026 · K271 · Corrected July 30, 2026

Miscellaneous1E
  1. E

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    June 23, 2026 · K741 · Corrected July 30, 2026

Gas, Vacuum, and Electrical Systems1E
  1. E

    Ensure proper usage of power strips and extension cords.

    June 4, 2025 · K920 · Corrected June 23, 2025

·

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