Cupertino, CA

Health Care Ctr At The Forum At Rancho San Antonio

5-star overall rating with 4-star inspections with 13 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

23600 Via Esplendor, Cupertino, CA

(650) 944-0200

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

48

Certified beds

Average residents

39

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1992-09-01

CMS approved date

Coverage

Medicare

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.23

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

0.96

Licensed practical nurse staffing · state 1.22 · national 0.87

Aide hours / resident day

3.06

Nurse aide staffing · state 2.64 · national 2.35

Total nurse hours

5.25

All reported nurse hours · state 4.51 · national 3.89

Licensed hours

2.20

RN + LPN hours · state 1.87 · national 1.54

Weekend hours

4.51

Weekend nurse staffing · state 4.08 · national 3.43

Weekend RN hours

0.88

Weekend registered nurse coverage · state 0.50 · national 0.47

Physical therapist

0.35

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

1.27

CMS adjusted RN staffing hours

Adjusted total hours

5.40

CMS adjusted total nurse staffing hours

Case-mix index

1.33

Higher values indicate more complex resident acuity

RN turnover

50%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

36%

Annual nurse turnover · state 38% · national 46%

SNF VBP

Value-based purchasing

Program rank

127

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

83.07

Composite VBP score used to determine payment impact.

Payment multiplier

1.0264

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

10

Baseline 18.82% · Performance 16.00% · Measure score 10 · Achievement 10 · Improvement 9

Healthcare-associated infections

8.71

Baseline 6.37% · Performance 5.23% · Measure score 8.71 · Achievement 8.71 · Improvement 7.78

Total nurse turnover

6.47

Baseline 40.00% · Performance 37.26% · Measure score 6.47 · Achievement 6.47 · Improvement 1.31

Adjusted total nurse staffing

8.05

Performance 5.37 hours · Measure score 8.05 · Achievement 8.05 · This facility did not have sufficient data to calculate a baseline period measure result.

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.52%
10.72%
1.2 pts better
No Different than the National Rate · Eligible stays 196 · Observed rate 6.12% · Lower 95% interval 6.53%
Discharge to community 62.68%
50.57%
12.1 pts better
Better than the National Rate · Eligible stays 181 · Observed rate 60.77% · Lower 95% interval 56.26%
Medicare spending per beneficiary 0.76
1.02
0.3 pts better
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 196 · Denominator 196
Falls with major injury 12.76%
0.77%
12 pts worse
Numerator 25 · Denominator 196
Discharge self-care score 46.31%
53.69%
7.4 pts worse
Numerator 69 · Denominator 149
Discharge mobility score 39.6%
50.94%
11.3 pts worse
Numerator 59 · Denominator 149
Pressure ulcers or injuries, new or worsened 0.51%
2.29%
1.8 pts better
Numerator 1 · Denominator 196 · Adjusted rate 0.51%
Healthcare-associated infections requiring hospitalization 5.23%
7.12%
1.9 pts better
No Different than the National Rate · Eligible stays 152 · Observed rate 1.97% · Lower 95% interval 3.15%
Staff COVID-19 vaccination coverage 5.2%
8.2%
3 pts worse
Numerator 9 · Denominator 173
Staff flu vaccination coverage 34.9%
42%
7.1 pts worse
Numerator 67 · Denominator 192
Discharge function score 44.3%
56.45%
12.2 pts worse
Numerator 66 · Denominator 149
Transfer of health information to provider 90.32%
95.95%
5.6 pts worse
Numerator 28 · Denominator 31
Transfer of health information to patient 98.52%
96.28%
2.2 pts better
Numerator 133 · Denominator 135
Resident COVID-19 vaccinations up to date 53.57%
25.2%
28.4 pts better
Numerator 60 · Denominator 112

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.1
2.3
1.2 pts better
1.9
0.8 pts better
Long Stay · 20240701-20250630 · Adjusted 1.1 · Observed 0.8 · Expected 1.5 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.8
1.6
0.8 pts better
1.8
1 pts better
Long Stay · 20240701-20250630 · Adjusted 0.8 · Observed 0.6 · Expected 1.3 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.5%
98.5%
1 pts worse
93.4%
4.1 pts better
Long Stay · 2024Q4-2025Q3 · Q2 95.0% · Q3 100.0% · Q4 100.0% · 4Q avg 97.5%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
98.2%
1.8 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 6.2%
1.6%
4.6 pts worse
3.3%
2.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q2 10.0% · Q3 9.5% · Q4 5.0% · 4Q avg 6.2% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
6.8%
6.8 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q3 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 3.0%
4.1%
1.1 pts better
5.4%
2.4 pts better
Long Stay · 2024Q4-2025Q3 · Q4 5.0% · 4Q avg 3.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 10.3%
13.7%
3.4 pts better
19.6%
9.3 pts better
Long Stay · 2024Q4-2025Q3 · Q4 5.0% · 4Q avg 10.3%
Percentage of long-stay residents who received an antipsychotic medication 1.8%
14.2%
12.4 pts better
16.7%
14.9 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 1.8% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.4%
0.4 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 25.6%
11.0%
14.6 pts worse
16.3%
9.3 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 25.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 14.3%
10.7%
3.6 pts worse
14.9%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 14.3% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.0%
1 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 5.1%
1.2%
3.9 pts worse
1.7%
3.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q3 14.3% · Q4 0.0% · 4Q avg 5.1% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 27.3%
10.9%
16.4 pts worse
19.8%
7.5 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 27.3%
Percentage of long-stay residents with pressure ulcers 11.3%
4.7%
6.6 pts worse
5.1%
6.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q3 7.4% · Q4 15.8% · 4Q avg 11.3% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 89.7%
94.0%
4.3 pts worse
81.7%
8 pts better
Short Stay · 2024Q4-2025Q3 · Q1 77.7% · Q2 83.6% · Q3 97.6% · Q4 100.0% · 4Q avg 89.7%
Percentage of short-stay residents who had an outpatient emergency department visit 3.4%
11.2%
7.8 pts better
12.0%
8.6 pts better
Short Stay · 20240701-20250630 · Adjusted 3.4% · Observed 2.9% · Expected 9.4% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.5%
1.5 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 83.7%
93.2%
9.5 pts worse
79.7%
4 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 83.7%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 23.2%
23.2%
About the same
23.9%
0.7 pts better
Short Stay · 20240701-20250630 · Adjusted 23.2% · Observed 16.9% · Expected 17.4% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-07-19 · Fire 2024-07-19

13 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

3 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 2 Health 2023-06-09 · Fire 2023-06-09

6 health deficiencies

Top issue: Pharmacy Service (2 deficiencies)

3 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 3 Health 2019-05-03 · Fire 2019-05-03

3 health deficiencies

Top issue: Infection Control (1 deficiency)

1 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-07-19

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-07-25

D · Potential for more than minimal harm 2024-07-19

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-07-25

D · Potential for more than minimal harm 2024-07-19

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-07-25

D · Potential for more than minimal harm 2023-06-09

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-07-05

D · Potential for more than minimal harm 2023-06-09

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-07-05

C · Minimal harm 2023-06-09

K791 · Miscellaneous Deficiencies

Fire Safety

Ensure that any exit in an area undergoing construction, repair, or improvements shall be inspected daily to ensure its ability to be used instantly in case of emergency.

Corrected 2023-07-05

D · Potential for more than minimal harm 2019-05-03

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2019-07-17

Inspection history

Recent health citations

D · Potential for more than minimal harm 2024-09-06

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-09-20

E · Potential for more than minimal harm 2024-07-19

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-08-18

E · Potential for more than minimal harm 2024-07-19

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-08-18

E · Potential for more than minimal harm 2024-07-19

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-08-18

E · Potential for more than minimal harm 2024-07-19

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-08-18

D · Potential for more than minimal harm 2024-07-19

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-08-18

D · Potential for more than minimal harm 2024-07-19

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2024-08-18

D · Potential for more than minimal harm 2024-07-19

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2024-08-18

D · Potential for more than minimal harm 2024-07-19

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-08-18

D · Potential for more than minimal harm 2024-07-19

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-08-18

D · Potential for more than minimal harm 2024-07-19

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-08-18

D · Potential for more than minimal harm 2024-07-19

F700 · Quality of Life and Care Deficiencies

Health

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2024-08-18

D · Potential for more than minimal harm 2024-07-19

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2024-08-18

D · Potential for more than minimal harm 2024-07-19

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-08-18

E · Potential for more than minimal harm 2023-06-09

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-07-09

E · Potential for more than minimal harm 2023-06-09

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-07-09

E · Potential for more than minimal harm 2023-06-09

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-07-09

D · Potential for more than minimal harm 2023-06-09

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-07-09

D · Potential for more than minimal harm 2023-06-09

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-07-09

E · Potential for more than minimal harm 2019-05-03

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-05-20

D · Potential for more than minimal harm 2019-05-03

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2019-05-20

D · Potential for more than minimal harm 2019-05-03

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2019-05-20

Penalties and ownership

What sits behind the stars

Ownership

Rancho San Antonio Retirement Housing Corporation

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 1999-07-02
Brauman, Sharon

Corporate Officer · Individual

0% 1 facilities 2020-01-01
Brown, Kathy

Corporate Officer · Individual

0% 2 facilities 2024-01-01
Bush, Ellyn

Corporate Officer · Individual

0% 1 facilities 2023-01-01
Exline, Rick

Corporate Director · Individual

0% 1 facilities 2025-01-01
Fishbein, Margery

Corporate Officer · Individual

0% 1 facilities 2024-01-01
Jo, Daniel

Operational/Managerial Control · Individual

0% 1 facilities 2025-02-01
Johnson, Eiko

Corporate Director · Individual

0% 1 facilities 2023-01-01
Kao, Nancy

Operational/Managerial Control · Individual

0% 1 facilities 2000-05-01
Life Care Services LLC

Operational/Managerial Control · Organization

0% 61 facilities 2012-06-01
Nelson, Mark

Operational/Managerial Control · Individual

0% 1 facilities 2024-11-04

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5-star overall rating with 4-star inspections with $8,176 in total fines with 4 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

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#3

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Overall
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Health
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Staffing
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Fines
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