Federal inspection record · CMS data as of October 1, 2026

Health Care Ctr At The Forum At Rancho San Antonio

23600 Via Esplendor, Cupertino, CA · (650) 944-0200

CMS overall rating

3 of 5

Compare with a nearby home →
Certified beds
48
Residents per day
48
Ownership
Non-Profit
Chain
Life Care Services
Medicare / Medicaid
Medicare
Certified since
September 1, 1992

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in California.

  2. Staffing

    +1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among California homes

Health Care Ctr At The Forum At Rancho San Antonio carries 105 inspection points. That is fewer than 37% of California's 1,154 rated homes.

5★4★3★2★1★+35 homes above 300.2505102550100200inspection points → fewer is better on the leftThis home · 105 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in California: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–33 pts
  • 4★ 33–66 pts
  • 3★ 66–96 pts
  • 2★ 96–146 pts
  • 1★ over 146 pts

Bars show every rated home in California by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

36 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 19 4 pts
E 16 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Resident Rights7E
  1. D

    Give the resident's representative the ability to exercise the resident's rights.

    May 14, 2026 · Complaint · F551 · Corrected May 26, 2026

  2. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    April 9, 2026 · Complaint · F550 · Corrected April 17, 2026

  3. E

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    January 30, 2026 · Standard · F578 · Corrected February 28, 2026

  4. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    January 30, 2026 · Standard · F550 · Corrected February 28, 2026

  5. E

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    July 19, 2024 · Standard · F578 · Corrected August 18, 2024

  6. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    July 19, 2024 · Standard · F550 · Corrected August 18, 2024

  7. D

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    July 19, 2024 · Standard · F582 · Corrected August 18, 2024

Quality of Life and Care7E
  1. E

    Provide safe, appropriate pain management for a resident who requires such services.

    January 30, 2026 · Standard · F697 · Corrected February 28, 2026

  2. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    January 30, 2026 · Standard · F684 · Corrected February 28, 2026

  3. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    January 30, 2026 · Standard · F689 · Corrected February 28, 2026

  4. D

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    January 30, 2026 · Standard · F700 · Corrected February 28, 2026

  5. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    September 6, 2024 · Complaint · F684 · Corrected September 20, 2024

  6. D

    Provide safe and appropriate respiratory care for a resident when needed.

    July 19, 2024 · Standard · F695 · Corrected August 18, 2024

  7. D

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    July 19, 2024 · Standard · F700 · Corrected August 18, 2024

Pharmacy Service7E
  1. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    January 30, 2026 · Standard · F755 · Corrected February 28, 2026

  2. E

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    January 30, 2026 · Standard · F756 · Corrected February 28, 2026

  3. E

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    January 30, 2026 · Standard · F757 · Corrected February 28, 2026

  4. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    July 19, 2024 · Standard · F761 · Corrected August 18, 2024

  5. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    July 19, 2024 · Standard · F758 · Corrected August 18, 2024

  6. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    June 9, 2023 · Standard · F761 · Corrected July 9, 2023

  7. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    June 9, 2023 · Standard · F758 · Corrected July 9, 2023

Resident Assessment and Care Planning6E
  1. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    January 30, 2026 · Standard · F656 · Corrected February 28, 2026

  2. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    January 30, 2026 · Standard · F657 · Corrected February 28, 2026

  3. D

    Ensure each resident receives an accurate assessment.

    July 19, 2024 · Standard · F641 · Corrected August 18, 2024

  4. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    July 19, 2024 · Standard · F656 · Corrected August 18, 2024

  5. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    July 19, 2024 · Standard · F658 · Corrected August 18, 2024

  6. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    June 9, 2023 · Standard · F658 · Corrected July 9, 2023

Nutrition and Dietary4F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    January 30, 2026 · Standard · F812 · Corrected February 28, 2026

  2. E

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    January 30, 2026 · Standard · F804 · Corrected February 28, 2026

  3. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    July 19, 2024 · Standard · F812 · Corrected August 18, 2024

  4. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    June 9, 2023 · Standard · F812 · Corrected July 9, 2023

Infection Control3E
  1. E

    Provide and implement an infection prevention and control program.

    January 30, 2026 · Standard · F880 · Corrected February 28, 2026

  2. E

    Provide and implement an infection prevention and control program.

    July 19, 2024 · Standard · F880 · Corrected August 18, 2024

  3. E

    Provide and implement an infection prevention and control program.

    June 9, 2023 · Standard · F880 · Corrected July 9, 2023

Freedom from Abuse, Neglect, and Exploitation1E
  1. E

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    January 30, 2026 · Standard · F605 · Corrected February 28, 2026

Nursing and Physician Services1D
  1. D

    Post nurse staffing information every day.

    July 19, 2024 · Standard · F732 · Corrected August 18, 2024

Inspection history

  1. 2026-01-30

    17 health deficiencies · 6 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

  2. 2024-07-19

    13 health deficiencies · 3 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (3 deficiencies)

  3. 2023-06-09

    6 health deficiencies · 3 fire-safety deficiencies

    Top issue: Pharmacy Service (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 5 h 25 min of nursing staff time a day, 57 min of it from a registered nurse.

This home

5 h 25 min

California average

4 h 33 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 30% of nursing staff and 10% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.6 pts better1.62.21.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.8 pts better0.71.51.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.3 pts better100.0%98.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.1 pts better100.0%97.9%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.6 pts worse3.2%1.6%3.2%
Percentage of long-stay residents who have depressive symptoms7.6 pts better0.0%7.6%13.5%
Percentage of long-stay residents who lose too much weight0.8 pts better3.3%4.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication5 pts better8.7%13.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication10.8 pts better1.5%12.3%15.4%
Percentage of long-stay residents who were physically restrained0.3 pts better0.0%0.3%0.1%
Percentage of long-stay residents whose ability to walk independently worsened12.4 pts worse21.3%8.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased10.3 pts worse20.5%10.2%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts worse1.4%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection1.2 pts better0.0%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence8.5 pts worse18.3%9.8%18.3%
Percentage of long-stay residents with pressure ulcers2.4 pts worse6.7%4.3%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.2 pts better99.8%94.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit3 pts better8.1%11.1%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1 pts better0.3%1.3%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine6.2 pts better99.3%93.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission2.6 pts worse25.2%22.6%23.4%

·

Who owns and runs it

15 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Rancho San Antonio Retirement Housing Corporation5% Or Greater Direct Ownership Interest · Organization100%1 facilities
Brauman, SharonCorporate Officer · Individual0%1 facilities
Brown, KathyCorporate Officer · Individual0%2 facilities
Bush, EllynCorporate Officer · Individual0%1 facilities
Exline, RickCorporate Director · Individual0%1 facilities
Fishbein, MargeryCorporate Officer · Individual0%1 facilities
Jo, DanielOperational/Managerial Control · Individual0%1 facilities
Jo, DanielAdp Of The SNF · Individual0%1 facilities
Johnson, EikoCorporate Director · Individual0%1 facilities
Kao, NancyOperational/Managerial Control · Individual0%1 facilities
Life Care Services LLCOperational/Managerial Control · Organization0%57 facilities
Life Care Services LLCAdp Of The SNF · Organization0%57 facilities
Nelson, MarkOperational/Managerial Control · Individual0%1 facilities
Nelson, MarkAdp Of The SNF · Individual0%1 facilities
Rancho San Antonio Retirement Housing CorporationAdp Of The SNF · Organization0%1 facilities

·

Fire safety

12 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke6F
  1. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    January 30, 2026 · K345 · Corrected February 25, 2026

  2. F

    Inspect, test, and maintain automatic sprinkler systems.

    January 30, 2026 · K353 · Corrected February 25, 2026

  3. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    January 30, 2026 · K321 · Corrected February 25, 2026

  4. D

    Install corridor and hallway doors that block smoke.

    January 30, 2026 · K363 · Corrected February 25, 2026

  5. D

    Install corridor and hallway doors that block smoke.

    July 19, 2024 · K363 · Corrected July 25, 2024

  6. D

    Inspect, test, and maintain automatic sprinkler systems.

    June 9, 2023 · K353 · Corrected July 5, 2023

Miscellaneous3D
  1. D

    Provide a written emergency evacuation plan.

    January 30, 2026 · K711 · Corrected February 25, 2026

  2. D

    Have simulated fire drills held at unexpected times.

    July 19, 2024 · K712 · Corrected July 25, 2024

  3. C

    Ensure that any exit in an area undergoing construction, repair, or improvements shall be inspected daily to ensure its ability to be used instantly in case of emergency.

    June 9, 2023 · K791 · Corrected July 5, 2023

Gas, Vacuum, and Electrical Systems3F
  1. D

    Ensure proper usage of power strips and extension cords.

    January 30, 2026 · K920 · Corrected February 25, 2026

  2. F

    Have generator or other power source capable of supplying service within 10 seconds.

    July 19, 2024 · K918 · Corrected July 25, 2024

  3. D

    Ensure proper usage of power strips and extension cords.

    June 9, 2023 · K920 · Corrected July 5, 2023

·

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