Federal inspection record · CMS data as of October 1, 2026

Cupertino Healthcare & Wellness Center

22590 Voss Avenue, Cupertino, CA · (408) 253-9034

CMS overall rating

3 of 5

Compare with a nearby home →
Certified beds
170
Residents per day
156
Ownership
For-Profit
Chain
Sol Healthcare
Medicare / Medicaid
Medicare + Medicaid
Certified since
June 20, 1970

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in California.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among California homes

Cupertino Healthcare & Wellness Center carries 80 inspection points. That is fewer than 54% of California's 1,154 rated homes.

5★4★3★2★1★+35 homes above 300.2505102550100200inspection points → fewer is better on the leftThis home · 80 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in California: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–33 pts
  • 4★ 33–66 pts
  • 3★ 66–96 pts
  • 2★ 96–146 pts
  • 1★ over 146 pts

Bars show every rated home in California by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

68 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 2 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 47 4 pts
E 17 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (2)

  1. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    July 26, 2021 · Standard inspection · Quality of Life and Care · F689 · Corrected September 22, 2021

  2. G

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    July 26, 2021 · Standard inspection · Pharmacy Service · F755 · Corrected September 22, 2021

Everything else, by area of care

Quality of Life and Care16E
  1. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    July 31, 2026 · Complaint · F684 · Corrected August 27, 2026

  2. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    December 22, 2025 · Standard · F693 · Corrected January 30, 2026

  3. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 3, 2025 · Complaint · F684 · Corrected December 30, 2025

  4. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    June 3, 2025 · Complaint · F684 · Corrected June 12, 2025

  5. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 17, 2024 · Complaint · F684 · Corrected January 16, 2025

  6. D

    Provide medically-related social services to help each resident achieve the highest possible quality of life.

    December 17, 2024 · Complaint · F745 · Corrected January 16, 2025

  7. D

    Assist a resident in gaining access to vision and hearing services.

    August 27, 2024 · Complaint · F685 · Corrected September 25, 2024

  8. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    July 31, 2024 · Complaint · F684 · Corrected August 13, 2024

  9. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    June 10, 2024 · Complaint · F684 · Corrected June 25, 2024

  10. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    May 31, 2024 · Standard · F677 · Corrected June 18, 2024

  11. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    May 31, 2024 · Standard · F689 · Corrected June 18, 2024

  12. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    May 31, 2024 · Standard · F693 · Corrected June 18, 2024

  13. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    July 26, 2021 · Standard · F684 · Corrected September 22, 2021

  14. E

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    July 26, 2021 · Standard · F698 · Corrected September 22, 2021

  15. D

    Provide activities to meet all resident's needs.

    July 26, 2021 · Standard · F679 · Corrected September 22, 2021

  16. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    July 26, 2021 · Standard · F688 · Corrected September 22, 2021

Pharmacy Service12E
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    February 23, 2026 · Complaint · F755 · Corrected February 27, 2026

  2. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    December 22, 2025 · Standard · F755 · Corrected January 30, 2026

  3. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    December 22, 2025 · Standard · F756 · Corrected January 30, 2026

  4. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    December 22, 2025 · Standard · F761 · Corrected January 30, 2026

  5. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    April 18, 2024 · Complaint · F757 · Corrected May 1, 2024

  6. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    March 26, 2024 · Complaint · F755 · Corrected April 10, 2024

  7. E

    Ensure medication error rates are not 5 percent or greater.

    July 26, 2021 · Standard · F759 · Corrected September 22, 2021

  8. E

    Ensure that residents are free from significant medication errors.

    July 26, 2021 · Standard · F760 · Corrected September 22, 2021

  9. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    July 26, 2021 · Standard · F761 · Corrected September 22, 2021

  10. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    July 26, 2021 · Standard · F756 · Corrected September 22, 2021

  11. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    July 26, 2021 · Standard · F757 · Corrected September 22, 2021

  12. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    July 26, 2021 · Standard · F758 · Corrected September 22, 2021

Nutrition and Dietary9F
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    December 22, 2025 · Standard · F812 · Corrected January 30, 2026

  2. E

    Dispose of garbage and refuse properly.

    December 22, 2025 · Standard · F814 · Corrected January 30, 2026

  3. D

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    December 22, 2025 · Standard · F804 · Corrected January 30, 2026

  4. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    May 31, 2024 · Standard · F812 · Corrected June 18, 2024

  5. D

    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    May 31, 2024 · Standard · F808 · Corrected June 18, 2024

  6. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    July 26, 2021 · Standard · F812 · Corrected September 22, 2021

  7. E

    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    July 26, 2021 · Standard · F802 · Corrected September 22, 2021

  8. D

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    July 26, 2021 · Standard · F803 · Corrected September 22, 2021

  9. D

    Dispose of garbage and refuse properly.

    July 26, 2021 · Standard · F814 · Corrected September 22, 2021

Resident Rights8E
  1. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    December 22, 2025 · Standard · F578 · Corrected January 30, 2026

  2. D

    Honor the resident's right to choose his or her attending physician.

    September 11, 2024 · Complaint · F555 · Corrected September 25, 2024

  3. D

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    October 7, 2023 · Complaint · F557 · Corrected October 27, 2023

  4. E

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    July 26, 2021 · Standard · F550 · Corrected September 22, 2021

  5. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    July 26, 2021 · Standard · F584 · Corrected September 22, 2021

  6. D

    Ensure that residents are fully informed and understand their health status, care and treatments.

    July 26, 2021 · Standard · F552 · Corrected September 22, 2021

  7. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    July 26, 2021 · Standard · F623 · Corrected September 22, 2021

  8. D

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    July 26, 2021 · Standard · F625 · Corrected September 22, 2021

Resident Assessment and Care Planning8D
  1. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    December 22, 2025 · Standard · F655 · Corrected January 30, 2026

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    December 22, 2025 · Standard · F656 · Corrected January 30, 2026

  3. D

    Ensure each resident receives an accurate assessment.

    May 31, 2024 · Standard · F641 · Corrected June 18, 2024

  4. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    May 31, 2024 · Standard · F656 · Corrected June 18, 2024

  5. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    January 9, 2024 · Complaint · F658 · Corrected January 29, 2024

  6. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    October 7, 2023 · Complaint · F658 · Corrected October 27, 2023

  7. D

    Assess the resident when there is a significant change in condition

    July 26, 2021 · Standard · F637 · Corrected September 22, 2021

  8. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    July 26, 2021 · Standard · F645 · Corrected September 22, 2021

Infection Control6E
  1. D

    Provide and implement an infection prevention and control program.

    December 22, 2025 · Standard · F880 · Corrected January 30, 2026

  2. D

    Provide and implement an infection prevention and control program.

    June 10, 2024 · Complaint · F880 · Corrected June 25, 2024

  3. D

    Provide and implement an infection prevention and control program.

    May 31, 2024 · Standard · F880 · Corrected June 18, 2024

  4. E

    Provide and implement an infection prevention and control program.

    July 26, 2021 · Standard · F880 · Corrected September 22, 2021

  5. D

    Implement a program that monitors antibiotic use.

    July 26, 2021 · Standard · F881 · Corrected September 22, 2021

  6. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    July 26, 2021 · Standard · F883 · Corrected September 22, 2021

Environmental3E
  1. E

    Keep all essential equipment working safely.

    July 26, 2021 · Standard · F908 · Corrected September 22, 2021

  2. E

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    July 26, 2021 · Standard · F921 · Corrected September 22, 2021

  3. E

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    July 26, 2021 · Standard · F925 · Corrected September 22, 2021

Freedom from Abuse, Neglect, and Exploitation2E
  1. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    February 12, 2026 · Complaint · F600 · Corrected February 27, 2026

  2. E

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    July 26, 2021 · Standard · F607 · Corrected September 22, 2021

Nursing and Physician Services1D
  1. D

    Post nurse staffing information every day.

    December 22, 2025 · Standard · F732 · Corrected January 30, 2026

Administration1E
  1. E

    Have a plan that describes the process for conducting QAPI and QAA activities.

    July 26, 2021 · Standard · F865 · Corrected September 22, 2021

Inspection history

  1. 2025-12-22

    16 health deficiencies · 10 fire-safety deficiencies

    Top issue: Pharmacy Service (4 deficiencies)

  2. 2024-05-31

    11 health deficiencies · 6 fire-safety deficiencies

    Top issue: Quality of Life and Care (6 deficiencies)

  3. 2021-07-26

    41 health deficiencies · 12 fire-safety deficiencies

    Top issue: Pharmacy Service (9 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 2 min of nursing staff time a day, 31 min of it from a registered nurse.

This home

4 h 2 min

California average

4 h 33 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.9 pts better1.32.21.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.6 pts better0.91.51.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine0.5 pts better99.2%98.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.2 pts better98.1%97.9%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.6 pts better1.0%1.6%3.2%
Percentage of long-stay residents who have depressive symptoms2.6 pts worse10.2%7.6%13.5%
Percentage of long-stay residents who lose too much weight2.5 pts better1.6%4.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication4.7 pts better9.0%13.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication5.7 pts better6.6%12.3%15.4%
Percentage of long-stay residents who were physically restrained0.3 pts better0.0%0.3%0.1%
Percentage of long-stay residents whose ability to walk independently worsened0.7 pts better8.2%8.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased2.8 pts better7.4%10.2%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.5 pts better0.2%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.9 pts better0.3%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence4.9 pts worse14.7%9.8%18.3%
Percentage of long-stay residents with pressure ulcers0.9 pts better3.4%4.3%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine13.9 pts worse80.7%94.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit2.6 pts worse13.7%11.1%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1 pts worse2.3%1.3%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine3.6 pts worse89.5%93.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission4.7 pts worse27.3%22.6%23.4%

·

Who owns and runs it

14 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Sol Healthcare LLC5% Or Greater Direct Ownership Interest · Organization99%8 facilities
East Terrace-Let LLCOperational/Managerial Control · Organization0%3 facilities
East Terrace-Let LLCAdp Of The SNF · Organization0%3 facilities
Hadfield, KevinOperational/Managerial Control · Individual0%2 facilities
Hadfield, KevinAdp Of The SNF · Individual0%2 facilities
Haggerty, JenniferOperational/Managerial Control · Individual0%1 facilities
Haggerty, JenniferAdp Of The SNF · Individual0%1 facilities
Majer, SolDirect Ownership Interest · Individual0%14 facilities
Majer, SolOperational/Managerial Control · Individual0%14 facilities
Majer, SolAdp Of The SNF · Individual0%14 facilities
Rockport Administrative Services, LLCOperational/Managerial Control · Organization0%72 facilities
Rockport Administrative Services, LLCAdp Of The SNF · Organization0%72 facilities
Sol Healthcare LLCOperational/Managerial Control · Organization0%8 facilities
Sol Healthcare LLCAdp Of The SNF · Organization0%8 facilities

·

Fire safety

28 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke9E
  1. D

    Install a fire alarm system that can be heard throughout the facility.

    December 22, 2025 · K341 · Corrected January 29, 2026

  2. D

    Install corridor and hallway doors that block smoke.

    December 22, 2025 · K363 · Corrected January 29, 2026

  3. D

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    December 22, 2025 · K374 · Corrected January 29, 2026

  4. E

    Inspect, test, and maintain automatic sprinkler systems.

    May 31, 2024 · K353 · Corrected June 24, 2024

  5. E

    Install corridor and hallway doors that block smoke.

    May 31, 2024 · K363 · Corrected June 24, 2024

  6. E

    Inspect, test, and maintain automatic sprinkler systems.

    July 26, 2021 · K353 · Corrected August 31, 2021

  7. E

    Properly select, install, inspect, or maintain portable fire extinguishes.

    July 26, 2021 · K355 · Corrected August 31, 2021

  8. E

    Install corridor and hallway doors that block smoke.

    July 26, 2021 · K363 · Corrected August 31, 2021

  9. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    July 26, 2021 · K321 · Corrected August 31, 2021

Gas, Vacuum, and Electrical Systems7F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    December 22, 2025 · K918 · Corrected April 30, 2026

  2. D

    Ensure proper usage of power strips and extension cords.

    December 22, 2025 · K920 · Corrected January 29, 2026

  3. D

    Have proper medical gas storage and administration areas.

    December 22, 2025 · K923 · Corrected January 29, 2026

  4. F

    Have generator or other power source capable of supplying service within 10 seconds.

    May 31, 2024 · K918 · Corrected June 24, 2024

  5. D

    Have proper medical gas storage and administration areas.

    May 31, 2024 · K923 · Corrected June 24, 2024

  6. E

    Ensure proper usage of power strips and extension cords.

    July 26, 2021 · K920 · Corrected August 31, 2021

  7. E

    Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

    July 26, 2021 · K926 · Corrected August 31, 2021

Miscellaneous4F
  1. F

    Provide a written emergency evacuation plan.

    December 22, 2025 · K711 · Corrected January 29, 2026

  2. F

    Have simulated fire drills held at unexpected times.

    December 22, 2025 · K712 · Corrected January 29, 2026

  3. D

    Provide a written emergency evacuation plan.

    May 31, 2024 · K711 · Corrected June 24, 2024

  4. D

    Provide a written emergency evacuation plan.

    July 26, 2021 · K711 · Corrected August 31, 2021

Emergency Preparedness3D
  1. D

    Provide primary/alternate means for communication.

    July 26, 2021 · E32 · Corrected August 31, 2021

  2. D

    Provide family notifications of emergency plan.

    July 26, 2021 · E35 · Corrected August 31, 2021

  3. D

    Develop and maintain an Emergency Preparedness Program (EP).

    July 26, 2021 · E4 · Corrected August 31, 2021

Services2F
  1. F

    Have properly installed electrical wiring and gas equipment.

    December 22, 2025 · K511 · Corrected January 29, 2026

  2. E

    Have properly installed electrical wiring and gas equipment.

    July 26, 2021 · K511 · Corrected August 31, 2021

Construction2E
  1. D

    Use approved construction type or materials.

    May 31, 2024 · K161 · Corrected June 24, 2024

  2. E

    Use approved construction type or materials.

    July 26, 2021 · K161 · Corrected August 31, 2021

Egress1D
  1. D

    Install emergency lighting that can last at least 1 1/2 hours.

    December 22, 2025 · K291 · Corrected January 29, 2026

·

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