Federal inspection record · CMS data as of October 1, 2026

Los Altos Post-Acute

809 Fremont Avenue, Los Altos, CA · (650) 941-5255

CMS overall rating

3 of 5

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Certified beds
152
Residents per day
148
Ownership
For-Profit
Chain
Spyglass Healthcare
Medicare / Medicaid
Medicare + Medicaid
Certified since
December 31, 1971

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in California.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among California homes

Los Altos Post-Acute carries 133 inspection points. That is fewer than 24% of California's 1,154 rated homes.

5★4★3★2★1★+35 homes above 300.2505102550100200inspection points → fewer is better on the leftThis home · 133 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in California: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–33 pts
  • 4★ 33–66 pts
  • 3★ 66–96 pts
  • 2★ 96–146 pts
  • 1★ over 146 pts

Bars show every rated home in California by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

54 health citations on record since 2019. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 2 20 pts
H 2 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 38 4 pts
E 10 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (4)

  1. H

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 24, 2026 · Complaint inspection · Quality of Life and Care · F684 · Corrected September 8, 2026

  2. H

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    August 24, 2026 · Complaint inspection · Quality of Life and Care · F686 · Corrected September 8, 2026

  3. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 15, 2022 · Standard inspection · Quality of Life and Care · F689 · Corrected April 14, 2022

  4. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    November 22, 2019 · Standard inspection · Quality of Life and Care · F689 · Corrected January 2, 2020

Everything else, by area of care

Quality of Life and Care14E
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    June 29, 2026 · Complaint · F684 · Corrected July 13, 2026

  2. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    June 23, 2026 · Complaint · F684 · Corrected July 13, 2026

  3. D

    Honor each resident's preferences, choices, values and beliefs.

    June 16, 2026 · Complaint · F675 · Corrected July 3, 2026

  4. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    January 23, 2026 · Complaint · F689 · Corrected February 6, 2026

  5. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    June 20, 2025 · Complaint · F684 · Corrected June 24, 2025

  6. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 5, 2025 · Complaint · F689 · Corrected March 12, 2025

  7. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 28, 2024 · Complaint · F684 · Corrected September 3, 2024

  8. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    January 11, 2024 · Complaint · F684 · Corrected February 5, 2024

  9. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    March 15, 2022 · Standard · F684 · Corrected April 14, 2022

  10. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    March 15, 2022 · Standard · F686 · Corrected April 14, 2022

  11. D

    Provide safe and appropriate respiratory care for a resident when needed.

    March 15, 2022 · Standard · F695 · Corrected April 14, 2022

  12. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    November 22, 2019 · Standard · F688 · Corrected January 2, 2020

  13. D

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    November 22, 2019 · Standard · F694 · Corrected January 2, 2020

  14. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    November 22, 2019 · Standard · F698 · Corrected January 2, 2020

Resident Assessment and Care Planning9D
  1. D

    Ensure each resident receives an accurate assessment.

    February 27, 2025 · Standard · F641 · Corrected March 15, 2025

  2. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    February 27, 2025 · Standard · F645 · Corrected March 14, 2025

  3. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    January 18, 2024 · Complaint · F658 · Corrected February 16, 2024

  4. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    October 26, 2023 · Complaint · F842 · Corrected November 15, 2023

  5. D

    Ensure each resident receives an accurate assessment.

    March 15, 2022 · Standard · F641 · Corrected April 14, 2022

  6. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    March 15, 2022 · Standard · F656 · Corrected April 14, 2022

  7. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    November 22, 2019 · Standard · F655 · Corrected January 2, 2020

  8. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    November 22, 2019 · Standard · F656 · Corrected January 2, 2020

  9. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    November 22, 2019 · Standard · F658 · Corrected January 2, 2020

Pharmacy Service6E
  1. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    March 15, 2022 · Standard · F755 · Corrected April 14, 2022

  2. E

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    March 15, 2022 · Standard · F758 · Corrected April 14, 2022

  3. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    March 15, 2022 · Standard · F761 · Corrected April 14, 2022

  4. D

    Ensure medication error rates are not 5 percent or greater.

    March 15, 2022 · Standard · F759 · Corrected April 14, 2022

  5. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    November 22, 2019 · Standard · F758 · Corrected January 2, 2020

  6. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    November 22, 2019 · Standard · F761 · Corrected January 2, 2020

Infection Control5E
  1. D

    Provide and implement an infection prevention and control program.

    August 4, 2026 · Complaint · F880 · Corrected August 17, 2026

  2. E

    Provide and implement an infection prevention and control program.

    January 14, 2025 · Complaint · F880 · Corrected January 16, 2025

  3. E

    Provide and implement an infection prevention and control program.

    March 15, 2022 · Standard · F880 · Corrected April 14, 2022

  4. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    March 15, 2022 · Standard · F883 · Corrected April 14, 2022

  5. E

    Provide and implement an infection prevention and control program.

    November 22, 2019 · Standard · F880 · Corrected January 2, 2020

Resident Rights5D
  1. D

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    September 25, 2024 · Complaint · F582 · Corrected October 9, 2024

  2. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    September 25, 2024 · Complaint · F623 · Corrected October 10, 2024

  3. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    March 15, 2022 · Standard · F584 · Corrected April 14, 2022

  4. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    November 22, 2019 · Standard · F550 · Corrected January 2, 2020

  5. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    November 22, 2019 · Standard · F554 · Corrected January 2, 2020

Nutrition and Dietary5F
  1. F

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    March 15, 2022 · Standard · F804 · Corrected April 14, 2022

  2. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 15, 2022 · Standard · F812 · Corrected April 14, 2022

  3. E

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    March 15, 2022 · Standard · F803 · Corrected April 14, 2022

  4. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    November 22, 2019 · Standard · F812 · Corrected January 2, 2020

  5. D

    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    November 22, 2019 · Standard · F800 · Corrected January 2, 2020

Administration2D
  1. D

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    February 25, 2026 · Complaint · F835 · Corrected March 20, 2026

  2. D

    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    November 22, 2019 · Standard · F773 · Corrected January 2, 2020

Freedom from Abuse, Neglect, and Exploitation2D
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    June 3, 2024 · Complaint · F609 · Corrected July 1, 2024

  2. D

    Respond appropriately to all alleged violations.

    June 3, 2024 · Complaint · F610 · Corrected July 1, 2024

Environmental2D
  1. D

    Have policies on smoking.

    December 7, 2023 · Complaint · F926 · Corrected January 5, 2024

  2. D

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    October 26, 2023 · Complaint · F919 · Corrected November 15, 2023

Inspection history

  1. 2025-02-27

    10 health deficiencies · 10 fire-safety deficiencies

    Top issue: Quality of Life and Care (6 deficiencies)

  2. 2022-03-15

    19 health deficiencies · 7 fire-safety deficiencies

    Top issue: Quality of Life and Care (6 deficiencies)

  3. 2019-11-22

    25 health deficiencies · 9 fire-safety deficiencies

    Top issue: Quality of Life and Care (6 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 7 min of nursing staff time a day, 37 min of it from a registered nurse.

This home

4 h 7 min

California average

4 h 33 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 58% of nursing staff and 70% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$251,640 in federal fines on record over the past three years.

DatePenaltyAmount
2026-06-16Fine$251,640

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.6 pts worse2.82.21.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.1 pts worse1.61.51.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine0.8 pts better99.5%98.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine9.8 pts worse88.1%97.9%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.5 pts worse3.1%1.6%3.2%
Percentage of long-stay residents who have depressive symptoms28.9 pts worse36.5%7.6%13.5%
Percentage of long-stay residents who lose too much weight4.2 pts worse8.3%4.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication11.4 pts better2.3%13.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication5.9 pts better6.4%12.3%15.4%
Percentage of long-stay residents who were physically restrained0.3 pts better0.0%0.3%0.1%
Percentage of long-stay residents whose ability to walk independently worsened5.6 pts better3.3%8.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased3.9 pts better6.3%10.2%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.5 pts better0.2%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection1 pts better0.2%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence13.3 pts worse23.1%9.8%18.3%
Percentage of long-stay residents with pressure ulcers2.3 pts better2.0%4.3%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine2.5 pts better97.1%94.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit1.5 pts worse12.6%11.1%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.5 pts better0.8%1.3%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine6.3 pts worse86.8%93.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission1.4 pts better21.2%22.6%23.4%

·

Who owns and runs it

12 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Spyglass Healthcare LLC5% Or Greater Direct Ownership Interest · Organization50%15 facilities
Mccormack, Ryan5% Or Greater Indirect Ownership Interest · Individual20%15 facilities
O'shea, Brady5% Or Greater Indirect Ownership Interest · Individual5%16 facilities
Awerbuck, MatthewOperational/Managerial Control · Individual0%10 facilities
Awerbuck, MatthewAdp Of The SNF · Individual0%10 facilities
Mccormack, RyanCorporate Officer · Individual0%15 facilities
Oscherowitz, AvishaiCorporate Officer · Individual0%10 facilities
Oscherowitz, AvishaiAdp Of The SNF · Individual0%10 facilities
Scott, AaronOperational/Managerial Control · Individual0%1 facilities
Scott, AaronAdp Of The SNF · Individual0%1 facilities
Spada, KarenOperational/Managerial Control · Individual0%1 facilities
Spada, KarenAdp Of The SNF · Individual0%1 facilities

·

Fire safety

26 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke10E
  1. E

    Install corridor and hallway doors that block smoke.

    February 27, 2025 · K363 · Corrected March 10, 2025

  2. D

    Inspect, test, and maintain automatic sprinkler systems.

    February 27, 2025 · K353 · Corrected March 5, 2025

  3. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    March 15, 2022 · K321 · Corrected March 18, 2022

  4. D

    Properly select, install, inspect, or maintain portable fire extinguishes.

    March 15, 2022 · K355 · Corrected March 18, 2022

  5. D

    Install corridor and hallway doors that block smoke.

    March 15, 2022 · K363 · Corrected March 18, 2022

  6. E

    Install corridor and hallway doors that block smoke.

    November 22, 2019 · K363 · Corrected January 30, 2020

  7. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    November 22, 2019 · K321 · Corrected January 30, 2020

  8. D

    Provide properly protected cooking facilities.

    November 22, 2019 · K324 · Corrected January 30, 2020

  9. D

    Inspect, test, and maintain automatic sprinkler systems.

    November 22, 2019 · K353 · Corrected January 30, 2020

  10. D

    Properly select, install, inspect, or maintain portable fire extinguishes.

    November 22, 2019 · K355 · Corrected January 30, 2020

Gas, Vacuum, and Electrical Systems6F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    February 27, 2025 · K918 · Corrected March 28, 2025

  2. D

    Meet requirements for the use of electrical equipment.

    February 27, 2025 · K919 · Corrected March 5, 2025

  3. D

    Ensure proper usage of power strips and extension cords.

    February 27, 2025 · K920 · Corrected March 6, 2025

  4. E

    Meet requirements for the use of electrical equipment.

    March 15, 2022 · K919 · Corrected March 18, 2022

  5. D

    Ensure proper usage of power strips and extension cords.

    March 15, 2022 · K920 · Corrected March 18, 2022

  6. E

    Have generator or other power source capable of supplying service within 10 seconds.

    November 22, 2019 · K918 · Corrected January 30, 2020

Emergency Preparedness5F
  1. F

    List the names and contact information of those in the facility.

    February 27, 2025 · E30 · Corrected March 13, 2025

  2. F

    Provide emergency officials' contact information.

    February 27, 2025 · E31 · Corrected March 13, 2025

  3. F

    Provide primary/alternate means for communication.

    February 27, 2025 · E32 · Corrected March 10, 2025

  4. D

    List the names and contact information of those in the facility.

    November 22, 2019 · E30 · Corrected January 30, 2020

  5. D

    Conduct testing and exercise requirements.

    November 22, 2019 · E39 · Corrected January 30, 2020

Miscellaneous3D
  1. D

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    February 27, 2025 · K741 · Corrected March 6, 2025

  2. D

    Have simulated fire drills held at unexpected times.

    March 15, 2022 · K712 · Corrected March 18, 2022

  3. D

    Have simulated fire drills held at unexpected times.

    November 22, 2019 · K712 · Corrected January 30, 2020

Construction2D
  1. D

    Use approved construction type or materials.

    February 27, 2025 · K161 · Corrected March 13, 2025

  2. D

    Use approved construction type or materials.

    March 15, 2022 · K161 · Corrected March 18, 2022

·

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