Cupertino, CA

Sunny View Manor

5-star overall rating with 4-star inspections with $8,176 in total fines with 4 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

22445 Cupertino Road, Cupertino, CA

(408) 454-5600

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

48

Certified beds

Average residents

37

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

Front Porch

Operator or chain grouping

Approved since

1989-07-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

9 facilities

Chain averages 5 overall / 4 health / 4 staffing / 5 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.72

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

1.09

Licensed practical nurse staffing · state 1.22 · national 0.87

Aide hours / resident day

2.81

Nurse aide staffing · state 2.64 · national 2.35

Total nurse hours

4.63

All reported nurse hours · state 4.51 · national 3.89

Licensed hours

1.81

RN + LPN hours · state 1.87 · national 1.54

Weekend hours

4.21

Weekend nurse staffing · state 4.08 · national 3.43

Weekend RN hours

0.61

Weekend registered nurse coverage · state 0.50 · national 0.47

Physical therapist

0.15

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.75

CMS adjusted RN staffing hours

Adjusted total hours

4.79

CMS adjusted total nurse staffing hours

Case-mix index

1.32

Higher values indicate more complex resident acuity

RN turnover

38%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

28%

Annual nurse turnover · state 38% · national 46%

SNF VBP

Value-based purchasing

Program rank

1,283

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

58

Composite VBP score used to determine payment impact.

Payment multiplier

1.0132

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

3.19

Baseline 21.38% · Performance 19.95% · Measure score 3.19 · Achievement 3.19 · Improvement 2.78

Healthcare-associated infections

6.91

Baseline 5.37% · Performance 5.77% · Measure score 6.91 · Achievement 6.91 · Improvement 0

Total nurse turnover

7.09

Baseline 40.00% · Performance 34.69% · Measure score 7.09 · Achievement 7.09 · Improvement 3

Adjusted total nurse staffing

6.01

Baseline 5.12 hours · Performance 4.79 hours · Measure score 6.01 · Achievement 6.01 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.2%
10.72%
1.5 pts better
No Different than the National Rate · Eligible stays 147 · Observed rate 6.12% · Lower 95% interval 6.26%
Discharge to community 65%
50.57%
14.4 pts better
Better than the National Rate · Eligible stays 140 · Observed rate 60.71% · Lower 95% interval 57.87%
Medicare spending per beneficiary 0.73
1.02
0.3 pts better
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 59 · Denominator 59
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 59
Discharge self-care score 53.7%
53.69%
About the same
Numerator 29 · Denominator 54
Discharge mobility score 57.41%
50.94%
6.5 pts better
Numerator 31 · Denominator 54
Pressure ulcers or injuries, new or worsened 1.69%
2.29%
0.6 pts better
Numerator 1 · Denominator 59 · Adjusted rate 1.42%
Healthcare-associated infections requiring hospitalization 5.77%
7.12%
1.4 pts better
No Different than the National Rate · Eligible stays 85 · Observed rate 2.35% · Lower 95% interval 3.17%
Staff COVID-19 vaccination coverage 18.03%
8.2%
9.8 pts better
Numerator 11 · Denominator 61
Staff flu vaccination coverage 93.24%
42%
51.2 pts better
Numerator 69 · Denominator 74
Discharge function score 62.96%
56.45%
6.5 pts better
Numerator 34 · Denominator 54
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 39 · Denominator 39
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 4 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 28.57%
25.2%
3.4 pts better
Numerator 8 · Denominator 28

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.5
2.3
0.8 pts better
1.9
0.4 pts better
Long Stay · 20240701-20250630 · Adjusted 1.5 · Observed 1.3 · Expected 1.7 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.1
1.6
0.5 pts better
1.8
0.7 pts better
Long Stay · 20240701-20250630 · Adjusted 1.1 · Observed 1.0 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.6%
98.5%
1.9 pts worse
93.4%
3.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 94.1% · Q2 100.0% · Q3 92.3% · Q4 100.0% · 4Q avg 96.6%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 91.7%
98.2%
6.5 pts worse
95.5%
3.8 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 91.7%
Percentage of long-stay residents experiencing one or more falls with major injury 2.5%
1.6%
0.9 pts worse
3.3%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.9% · Q2 3.4% · Q3 0.0% · Q4 0.0% · 4Q avg 2.5% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 1.9%
6.8%
4.9 pts better
11.4%
9.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 3.7% · Q3 4.2% · Q4 0.0% · 4Q avg 1.9%
Percentage of long-stay residents who lose too much weight 3.4%
4.1%
0.7 pts better
5.4%
2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 10.0% · Q4 4.0% · 4Q avg 3.4%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 5.6%
13.7%
8.1 pts better
19.6%
14 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.0% · Q2 0.0% · Q4 8.0% · 4Q avg 5.6%
Percentage of long-stay residents who received an antipsychotic medication 11.7%
14.2%
2.5 pts better
16.7%
5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 14.3% · Q4 8.7% · 4Q avg 11.7% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.4%
0.4 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 39.0%
11.0%
28 pts worse
16.3%
22.7 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 39.0% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 22.9%
10.7%
12.2 pts worse
14.9%
8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 27.3% · Q4 16.7% · 4Q avg 22.9% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 4.7%
1.0%
3.7 pts worse
1.0%
3.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 10.4% · Q2 5.9% · Q3 0.0% · Q4 0.0% · 4Q avg 4.7% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 3.4%
1.2%
2.2 pts worse
1.7%
1.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.9% · Q2 3.6% · Q3 0.0% · Q4 3.3% · 4Q avg 3.4% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 29.3%
10.9%
18.4 pts worse
19.8%
9.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 41.1% · Q2 40.4% · Q3 26.1% · Q4 10.8% · 4Q avg 29.3%
Percentage of long-stay residents with pressure ulcers 2.1%
4.7%
2.6 pts better
5.1%
3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.0% · Q2 2.0% · Q3 2.2% · Q4 2.1% · 4Q avg 2.1% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 87.3%
94.0%
6.7 pts worse
81.7%
5.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 91.1% · Q2 84.2% · Q3 84.8% · Q4 88.5% · 4Q avg 87.3%
Percentage of short-stay residents who had an outpatient emergency department visit 0.0%
11.2%
11.2 pts better
12.0%
12 pts better
Short Stay · 20240701-20250630 · Adjusted 0.0% · Observed 0.0% · Expected 9.7% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.5%
1.5 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 85.4%
93.2%
7.8 pts worse
79.7%
5.7 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 85.4%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 17.6%
23.2%
5.6 pts better
23.9%
6.3 pts better
Short Stay · 20240701-20250630 · Adjusted 17.6% · Observed 15.1% · Expected 20.5% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-04-17 · Fire 2025-04-17

4 health deficiencies

Top issue: Nutrition and Dietary (3 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2024-01-12 · Fire 2024-01-12

10 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

6 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Cycle 3 Health 2022-10-14 · Fire 2022-10-14

13 health deficiencies

Top issue: Nutrition and Dietary (6 deficiencies)

3 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-04-17

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-05-08

F · Potential for more than minimal harm 2025-04-17

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-05-08

E · Potential for more than minimal harm 2025-04-17

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2025-05-08

D · Potential for more than minimal harm 2025-04-17

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2025-05-08

D · Potential for more than minimal harm 2024-01-12

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2024-02-02

D · Potential for more than minimal harm 2024-01-12

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-02-02

D · Potential for more than minimal harm 2024-01-12

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2024-02-02

D · Potential for more than minimal harm 2024-01-12

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-02-02

D · Potential for more than minimal harm 2024-01-12

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-02-02

D · Potential for more than minimal harm 2024-01-12

K919 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use of electrical equipment.

Corrected 2024-02-02

D · Potential for more than minimal harm 2022-10-14

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2022-10-26

D · Potential for more than minimal harm 2022-10-14

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2022-10-26

D · Potential for more than minimal harm 2022-10-14

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-10-26

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-04-17

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-05-10

E · Potential for more than minimal harm 2025-04-17

F801 · Nutrition and Dietary Deficiencies

Health

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2025-05-10

E · Potential for more than minimal harm 2025-04-17

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-05-10

D · Potential for more than minimal harm 2025-04-17

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-05-10

G · Actual harm 2024-04-18

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-05-02

F · Potential for more than minimal harm 2024-01-12

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-01-30

E · Potential for more than minimal harm 2024-01-12

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-01-30

D · Potential for more than minimal harm 2024-01-12

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-01-30

D · Potential for more than minimal harm 2024-01-12

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-01-30

D · Potential for more than minimal harm 2024-01-12

F676 · Quality of Life and Care Deficiencies

Health

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2024-01-30

D · Potential for more than minimal harm 2024-01-12

F700 · Quality of Life and Care Deficiencies

Health

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2024-01-30

D · Potential for more than minimal harm 2024-01-12

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-01-30

D · Potential for more than minimal harm 2024-01-12

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-01-30

D · Potential for more than minimal harm 2024-01-12

F800 · Nutrition and Dietary Deficiencies

Health

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Corrected 2024-01-30

F · Potential for more than minimal harm 2022-10-14

F801 · Nutrition and Dietary Deficiencies

Health

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2022-10-28

F · Potential for more than minimal harm 2022-10-14

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-10-20

E · Potential for more than minimal harm 2022-10-14

F802 · Nutrition and Dietary Deficiencies

Health

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2022-10-24

E · Potential for more than minimal harm 2022-10-14

F809 · Nutrition and Dietary Deficiencies

Health

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Corrected 2022-10-18

E · Potential for more than minimal harm 2022-10-14

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2022-10-22

E · Potential for more than minimal harm 2022-10-14

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2022-11-03

E · Potential for more than minimal harm 2022-10-14

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2022-10-20

D · Potential for more than minimal harm 2022-10-14

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2022-11-03

D · Potential for more than minimal harm 2022-10-14

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2022-11-03

D · Potential for more than minimal harm 2022-10-14

F574 · Resident Rights Deficiencies

Health

The resident has the right to receive notices in a format and a language he or she understands.

Corrected 2022-10-24

D · Potential for more than minimal harm 2022-10-14

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-11-03

D · Potential for more than minimal harm 2022-10-14

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2022-11-03

D · Potential for more than minimal harm 2022-10-14

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2022-10-14

Penalties and ownership

What sits behind the stars

$8,176 2024-04-18

Fine

Fine · fine $8,176

Fine

Ownership

Front Porch Communities And Services

5% Or Greater Direct Ownership Interest · Organization

100% 9 facilities 2006-10-01
Akopyan, Gevork

Operational/Managerial Control · Individual

0% 9 facilities 2022-10-12
Balaan, Marites

Operational/Managerial Control · Individual

0% 1 facilities 2014-04-21
Burgoyne, Bradley

Operational/Managerial Control · Individual

0% 1 facilities 2024-11-11
Cairns, Dawn

Operational/Managerial Control · Individual

0% 9 facilities 2006-09-29
Duranteau, Nancy

Corporate Director · Individual

0% 9 facilities 2021-04-01
Forte, Vincent

Corporate Director · Individual

0% 9 facilities 2021-04-01
Handy, Joanne

Corporate Director · Individual

0% 14 facilities 2021-04-01
Humphries, Sheila

Operational/Managerial Control · Individual

0% 1 facilities 2002-10-01
Ichien, Christopher

Operational/Managerial Control · Individual

0% 4 facilities 2018-06-04
Jacobs, Laura

Corporate Director · Individual

0% 9 facilities 2019-01-01
Kelly, Sean

Operational/Managerial Control · Individual

0% 10 facilities 2023-03-06
Kelly, Sean

Corporate Officer · Individual

0% 10 facilities 2023-03-06
Kroeker, Kevin

Corporate Director · Individual

0% 9 facilities 2018-01-01
Mcgovern, Marion

Corporate Director · Individual

0% 9 facilities 2017-01-01
Mcmullin, Mary

Operational/Managerial Control · Individual

0% 9 facilities 2025-04-01
Olson, Kari

Operational/Managerial Control · Individual

0% 9 facilities 2001-02-01
Proctor, Deborah

Corporate Director · Individual

0% 9 facilities 2017-01-01
Salvador, Eduardo

Operational/Managerial Control · Individual

0% 9 facilities 2017-10-03
Salvador, Eduardo

Corporate Officer · Individual

0% 9 facilities 2017-10-03
Spencer, Peter

Corporate Director · Individual

0% 8 facilities 2026-01-01
Tonnu, Diemlan

Corporate Director · Individual

0% 9 facilities 2018-01-01
Vranich, Rachel

Corporate Officer · Individual

0% 9 facilities 2022-06-17
Wesson, Oliver

Corporate Director · Individual

0% 9 facilities 2017-01-01
Whittaker, Susan

Corporate Director · Individual

0% 9 facilities 2018-01-23

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3-star overall rating with 3-star inspections with 14 recent health deficiencies with 10 fire-safety deficiencies in the latest cycle

Overall
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Health
3 / 5
Staffing
3 / 5
Fines
$0
#3

Idylwood Care Center

Sunnyvale, CA

5-star overall rating with 4-star inspections with 12 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
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Health
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Staffing
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Fines
$0

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