Chattanooga, TN

Chattanooga Health And Rehab Center

1-star overall rating with 2-star inspections with $6,509 in total fines with 6 recent health deficiencies with 11 fire-safety deficiencies in the latest cycle

8249 Standifer Gap Road, Chattanooga, TN

(423) 892-1716

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

127

Certified beds

Average residents

71

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Vertical Health Services

Operator or chain grouping

Approved since

1988-06-29

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

18 facilities

Chain averages 2 overall / 2 health / 1 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.43

Registered nurse staffing · state 0.61 · national 0.68

LPN hours / resident day

0.91

Licensed practical nurse staffing · state 1.09 · national 0.87

Aide hours / resident day

1.79

Nurse aide staffing · state 2.15 · national 2.35

Total nurse hours

3.13

All reported nurse hours · state 3.85 · national 3.89

Licensed hours

1.34

RN + LPN hours · state 1.70 · national 1.54

Weekend hours

2.69

Weekend nurse staffing · state 3.34 · national 3.43

Weekend RN hours

0.23

Weekend registered nurse coverage · state 0.40 · national 0.47

Physical therapist

0.13

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

0.40

CMS adjusted RN staffing hours

Adjusted total hours

2.90

CMS adjusted total nurse staffing hours

Case-mix index

1.48

Higher values indicate more complex resident acuity

RN turnover

43%

Annual RN turnover · state 45% · national 45%

Total nurse turnover

52%

Annual nurse turnover · state 49% · national 46%

SNF VBP

Value-based purchasing

Program rank

10,240

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

21

Composite VBP score used to determine payment impact.

Payment multiplier

0.9825

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Total nurse turnover

0.9

Performance 60.00% · Measure score 0.9 · Achievement 0.9 · This facility did not have sufficient data to calculate a baseline period measure result.

Adjusted total nurse staffing

3.3

Baseline 2.80 hours · Performance 3.93 hours · Measure score 3.3 · Achievement 3.01 · Improvement 3.3

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.67%
10.72%
0.1 pts better
No Different than the National Rate · Eligible stays 35 · Observed rate 11.43% · Lower 95% interval 6.65%
Discharge to community Not Available
50.57%
Not Available · Eligible stays 11 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Medicare spending per beneficiary 1.21
1.02
0.2 pts worse
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 22 · Denominator 22
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 22
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 14 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 14 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened 4.55%
2.29%
2.3 pts worse
Numerator 1 · Denominator 22 · Adjusted rate 4.43%
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays 18 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 90
Staff flu vaccination coverage 22.66%
42%
19.3 pts worse
Numerator 29 · Denominator 128
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 14 · Too few residents or stays to report publicly.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 5 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 10 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.7
1.6
0.1 pts worse
1.9
0.2 pts better
Long Stay · 20240701-20250630 · Adjusted 1.7 · Observed 2.2 · Expected 2.5 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.5
1.6
0.1 pts better
1.8
0.3 pts better
Long Stay · 20240701-20250630 · Adjusted 1.5 · Observed 1.7 · Expected 1.9 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 81.4%
89.9%
8.5 pts worse
93.4%
12 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 95.9% · Q2 75.0% · Q3 85.4% · Q4 71.9% · 4Q avg 81.4%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 79.3%
94.5%
15.2 pts worse
95.5%
16.2 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 79.3%
Percentage of long-stay residents experiencing one or more falls with major injury 4.3%
3.6%
0.7 pts worse
3.3%
1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.1% · Q2 5.4% · Q3 4.2% · Q4 3.5% · 4Q avg 4.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 7.1%
11.8%
4.7 pts better
11.4%
4.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.4% · Q2 7.5% · Q3 8.5% · Q4 7.5% · 4Q avg 7.1%
Percentage of long-stay residents who lose too much weight 3.3%
6.2%
2.9 pts better
5.4%
2.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.1% · Q2 0.0% · Q3 9.1% · Q4 0.0% · 4Q avg 3.3%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 20.1%
32.2%
12.1 pts better
19.6%
0.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 22.5% · Q2 22.7% · Q3 16.7% · Q4 17.9% · 4Q avg 20.1%
Percentage of long-stay residents who received an antipsychotic medication 40.7%
18.1%
22.6 pts worse
16.7%
24 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 51.7% · Q2 39.4% · Q3 39.1% · Q4 32.1% · 4Q avg 40.7% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 18.8%
19.9%
1.1 pts better
16.3%
2.5 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 18.8% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 9.0%
15.3%
6.3 pts better
14.9%
5.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.9% · Q2 10.0% · Q3 9.4% · Q4 8.6% · 4Q avg 9.0% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.9%
0.9%
About the same
1.0%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.4% · Q3 2.3% · Q4 0.0% · 4Q avg 0.9% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 2.5%
1.9%
0.6 pts worse
1.7%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 2.1% · Q2 0.0% · Q3 4.4% · Q4 3.6% · 4Q avg 2.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 19.8%
20.2%
0.4 pts better
19.8%
About the same
Long Stay · 2024Q4-2025Q3 · Q1 12.7% · Q2 11.1% · Q3 32.0% · Q4 24.4% · 4Q avg 19.8%
Percentage of long-stay residents with pressure ulcers 3.6%
5.4%
1.8 pts better
5.1%
1.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.7% · Q2 3.3% · Q3 2.8% · Q4 4.5% · 4Q avg 3.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 52.9%
79.6%
26.7 pts worse
81.7%
28.8 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 60.5% · Q2 60.5% · Q3 53.1% · Q4 44.0% · 4Q avg 52.9%
Percentage of short-stay residents who had an outpatient emergency department visit 8.0%
11.2%
3.2 pts better
12.0%
4 pts better
Short Stay · 20240701-20250630 · Adjusted 8.0% · Observed 10.3% · Expected 14.5% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 4.0%
1.6%
2.4 pts worse
1.6%
2.4 pts worse
Short Stay · 2024Q4-2025Q3 · Q3 4.8% · Q4 3.3% · 4Q avg 4.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 58.7%
79.8%
21.1 pts worse
79.7%
21 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 58.7%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 17.3%
22.2%
4.9 pts better
23.9%
6.6 pts better
Short Stay · 20240701-20250630 · Adjusted 17.3% · Observed 24.1% · Expected 33.2% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-08-06 · Fire 2024-05-22

6 health deficiencies

Top issue: Nutrition and Dietary (2 deficiencies)

11 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Cycle 2 Health 2024-05-22 · Fire 2021-07-21

6 health deficiencies

Top issue: Nutrition and Dietary (2 deficiencies)

1 fire-safety deficiencies

Top issue: Emergency Preparedness (1 deficiency)

Cycle 3 Health 2021-07-21 · Fire 2020-02-26

11 health deficiencies

Top issue: Resident Rights (3 deficiencies)

7 fire-safety deficiencies

Top issue: Emergency Preparedness (4 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-05-22

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-07-06

F · Potential for more than minimal harm 2024-05-22

K711 · Miscellaneous Deficiencies

Fire Safety

Provide a written emergency evacuation plan.

Corrected 2024-07-06

F · Potential for more than minimal harm 2024-05-22

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-07-06

E · Potential for more than minimal harm 2024-05-22

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-07-06

E · Potential for more than minimal harm 2024-05-22

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-07-06

D · Potential for more than minimal harm 2024-05-22

E37 · Emergency Preparedness Deficiencies

Fire Safety

Establish staff and initial training requirements.

Corrected 2024-07-06

D · Potential for more than minimal harm 2024-05-22

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2024-07-06

D · Potential for more than minimal harm 2024-05-22

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-07-06

D · Potential for more than minimal harm 2024-05-22

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-07-06

D · Potential for more than minimal harm 2024-05-22

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-07-06

D · Potential for more than minimal harm 2024-05-22

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2024-07-06

F · Potential for more than minimal harm 2021-07-21

E4 · Emergency Preparedness Deficiencies

Fire Safety

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2021-09-04

F · Potential for more than minimal harm 2020-02-26

E36 · Emergency Preparedness Deficiencies

Fire Safety

Establish emergency prep training and testing.

Corrected 2020-08-06

F · Potential for more than minimal harm 2020-02-26

E4 · Emergency Preparedness Deficiencies

Fire Safety

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2020-08-06

F · Potential for more than minimal harm 2020-02-26

E41 · Emergency Preparedness Deficiencies

Fire Safety

Implement emergency and standby power systems.

Corrected 2020-08-06

F · Potential for more than minimal harm 2020-02-26

E9 · Emergency Preparedness Deficiencies

Fire Safety

Include a process for Emergency Preparedness collaboration.

Corrected 2020-08-06

F · Potential for more than minimal harm 2020-02-26

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2020-08-06

F · Potential for more than minimal harm 2020-02-26

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2020-08-06

F · Potential for more than minimal harm 2020-02-26

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2020-08-06

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-08-06

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-08-28

D · Potential for more than minimal harm 2025-08-06

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2025-08-28

D · Potential for more than minimal harm 2025-08-06

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-08-28

D · Potential for more than minimal harm 2025-08-06

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-08-28

D · Potential for more than minimal harm 2025-08-06

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2025-08-28

B · Minimal harm 2025-08-06

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2025-08-28

F · Potential for more than minimal harm 2024-05-22

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-07-06

D · Potential for more than minimal harm 2024-05-22

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-07-06

D · Potential for more than minimal harm 2024-05-22

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-07-06

D · Potential for more than minimal harm 2024-05-22

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-07-06

D · Potential for more than minimal harm 2024-05-22

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2024-07-06

D · Potential for more than minimal harm 2024-05-22

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-07-06

F · Potential for more than minimal harm 2023-10-02

F567 · Resident Rights Deficiencies

Health

Honor the resident's right to manage his or her financial affairs.

Corrected 2023-10-20

F · Potential for more than minimal harm 2023-10-02

F568 · Resident Rights Deficiencies

Health

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Corrected 2023-10-20

F · Potential for more than minimal harm 2023-10-02

F569 · Resident Rights Deficiencies

Health

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Corrected 2023-10-20

F · Potential for more than minimal harm 2023-10-02

F837 · Administration Deficiencies

Health

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

Corrected 2023-10-18

D · Potential for more than minimal harm 2023-04-27

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-05-23

F · Potential for more than minimal harm 2021-07-21

F865 · Administration Deficiencies

Health

Have a plan that describes the process for conducting QAPI and QAA activities.

Corrected 2021-09-04

E · Potential for more than minimal harm 2021-07-21

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2021-09-04

E · Potential for more than minimal harm 2021-07-21

F710 · Nursing and Physician Services Deficiencies

Health

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

Corrected 2021-09-04

E · Potential for more than minimal harm 2021-07-21

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2021-09-04

D · Potential for more than minimal harm 2021-07-21

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2021-09-04

D · Potential for more than minimal harm 2021-07-21

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2021-09-04

Penalties and ownership

What sits behind the stars

$6,509 2023-10-02

Fine

Fine · fine $6,509

Fine

Ownership

Vhs Tn Opco Holdings LLC

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 2024-11-13
Heisser, Randy

Operational/Managerial Control · Individual

0% 1 facilities 2024-11-13
Linville, Amy

Operational/Managerial Control · Individual

0% 1 facilities 2024-11-13
Miller, William

5% Or Greater Indirect Ownership Interest · Individual

0% 19 facilities 2024-11-13
Miller, William

Corporate Officer · Individual

0% 19 facilities 2024-11-13
Vertical Health Services LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 4 facilities 2024-11-13
Vhs Holdco LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 4 facilities 2024-11-13
Vhs Ultimate Parent LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 4 facilities 2024-11-13

Nearby options

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The Health Center At Standifer Place

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5-star overall rating with 4-star inspections with 5 recent health deficiencies

Overall
5 / 5
Health
4 / 5
Staffing
2 / 5
Fines
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#2

Life Care Center Of Collegedale

Collegedale, TN

4-star overall rating with 3-star inspections with 4 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
3 / 5
Staffing
4 / 5
Fines
$0
#3

Life Care Center Of Ooltewah

Ooltewah, TN

5-star overall rating with 4-star inspections with 3 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
4 / 5
Staffing
4 / 5
Fines
$0

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