Federal inspection record · CMS data as of October 1, 2026

Woodhaven Hall at Williamsburg Landing

5500 Williamsburg Landing Dr, Williamsburg, VA · (757) 258-2196

CMS overall rating

3 of 5

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Certified beds
73
Residents per day
45
Ownership
Non-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
November 17, 1988

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Virginia.

  2. Staffing

    +1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Virginia homes

Woodhaven Hall at Williamsburg Landing carries 96.25 inspection points. That is fewer than 35% of Virginia's 287 rated homes.

5★4★3★2★1★+9 homes above 494.7505102550100200400inspection points → fewer is better on the leftThis home · 96.25 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Virginia: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–16 pts
  • 4★ 16–45 pts
  • 3★ 45–76.5 pts
  • 2★ 76.5–168.75 pts
  • 1★ over 168.75 pts

Bars show every rated home in Virginia by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

32 health citations on record since 2019. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 25 4 pts
E 3 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    February 27, 2026 · Complaint inspection · Quality of Life and Care · F689 · Corrected April 10, 2026

Everything else, by area of care

Resident Assessment and Care Planning7D
  1. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    August 19, 2022 · Standard · F657 · Corrected September 20, 2022

  2. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    August 19, 2022 · Standard · F658 · Corrected September 20, 2022

  3. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    August 19, 2022 · Standard · F842 · Corrected September 20, 2022

  4. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    May 31, 2019 · Standard · F645 · Corrected July 12, 2019

  5. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    May 31, 2019 · Standard · F656 · Corrected July 12, 2019

  6. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    May 31, 2019 · Standard · F657 · Corrected July 12, 2019

  7. B

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    May 31, 2019 · Standard · F640 · Corrected July 12, 2019

Infection Control6F
  1. F

    Perform COVID19 testing on residents and staff.

    August 19, 2022 · Standard · F886 · Corrected September 20, 2022

  2. E

    Ensure staff are vaccinated for COVID-19

    August 19, 2022 · Standard · F888 · Corrected September 20, 2022

  3. D

    Provide and implement an infection prevention and control program.

    August 19, 2022 · Standard · F880 · Corrected September 20, 2022

  4. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    August 19, 2022 · Standard · F883 · Corrected September 20, 2022

  5. D

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    August 19, 2022 · Standard · F887 · Corrected September 20, 2022

  6. E

    Provide and implement an infection prevention and control program.

    May 31, 2019 · Standard · F880 · Corrected July 12, 2019

Freedom from Abuse, Neglect, and Exploitation5D
  1. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    February 27, 2026 · Standard · F600 · Corrected April 10, 2026

  2. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    February 27, 2026 · Complaint · F607 · Corrected April 10, 2026

  3. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    February 27, 2026 · Complaint · F609 · Corrected April 10, 2026

  4. D

    Respond appropriately to all alleged violations.

    February 27, 2026 · Complaint · F610 · Corrected April 13, 2026

  5. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    May 31, 2019 · Standard · F607 · Corrected July 12, 2019

Resident Rights4D
  1. D

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    August 19, 2022 · Standard · F561 · Corrected September 20, 2022

  2. D

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    August 19, 2022 · Standard · F582 · Corrected September 20, 2022

  3. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    May 31, 2019 · Standard · F554 · Corrected July 12, 2019

  4. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    May 31, 2019 · Standard · F623 · Corrected July 12, 2019

Nutrition and Dietary3F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    February 27, 2026 · Standard · F812 · Corrected April 10, 2026

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    May 31, 2019 · Standard · F812 · Corrected July 12, 2019

  3. D

    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    May 31, 2019 · Standard · F801 · Corrected July 12, 2019

Quality of Life and Care3D
  1. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    August 19, 2022 · Standard · F689 · Corrected September 20, 2022

  2. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    May 31, 2019 · Standard · F690 · Corrected July 12, 2019

  3. D

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    May 31, 2019 · Standard · F744 · Corrected July 12, 2019

Pharmacy Service2D
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    August 19, 2022 · Standard · F761 · Corrected September 20, 2022

  2. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    May 31, 2019 · Standard · F755 · Corrected July 12, 2019

Nursing and Physician Services1D
  1. D

    Observe each nurse aide's job performance and give regular training.

    May 31, 2019 · Standard · F730 · Corrected July 12, 2019

Inspection history

  1. 2026-02-27

    6 health deficiencies · 0 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (4 deficiencies)

  2. 2022-08-19

    12 health deficiencies · 3 fire-safety deficiencies

    Top issue: Infection Control (5 deficiencies)

  3. 2019-05-31

    14 health deficiencies · 0 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 53 min of nursing staff time a day, 1 h 2 min of it from a registered nurse.

This home

4 h 53 min

Virginia average

3 h 53 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 36% of nursing staff and 43% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$36,374 in federal fines on record over the past three years.

DatePenaltyAmount
2026-02-27Fine$36,374

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.3 pts better1.11.41.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.7 pts better0.71.41.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine31.9 pts worse59.3%91.2%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine32 pts worse61.3%93.3%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.2 pts better3.3%3.5%3.2%
Percentage of long-stay residents who have depressive symptoms20.5 pts better0.0%20.5%13.5%
Percentage of long-stay residents who lose too much weight0.3 pts better5.0%5.3%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication8.6 pts better12.1%20.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication5.2 pts worse19.4%14.2%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened15.8 pts worse30.0%14.2%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased7.7 pts worse22.2%14.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.4 pts better0.0%0.4%0.7%
Percentage of long-stay residents with a urinary tract infection1.9 pts worse3.5%1.6%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence5.4 pts better15.9%21.3%18.3%
Percentage of long-stay residents with pressure ulcers3.9 pts better0.5%4.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine11.2 pts worse63.0%74.2%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit9 pts worse20.5%11.5%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.9 pts worse2.2%1.3%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine2.2 pts better75.5%73.3%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission1.4 pts better20.6%22.0%23.4%

·

Who owns and runs it

29 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Adams, VonnieW-2 Managing Employee · Individual0%1 facilities
Bates, LisaW-2 Managing Employee · Individual0%1 facilities
Becke, RachelW-2 Managing Employee · Individual0%1 facilities
Brody, AllisonCorporate Director · Individual0%1 facilities
Buckless, DonaldCorporate Director · Individual0%1 facilities
Canfield, LouiseCorporate Director · Individual0%1 facilities
Davis, ElizabethCorporate Director · Individual0%1 facilities
Driscoll, EdwardCorporate Officer · Individual0%1 facilities
Fox, MichaelCorporate Officer · Individual0%1 facilities
Geddy, VernonCorporate Director · Individual0%1 facilities
Gerhardt, PaulCorporate Director · Individual0%1 facilities
Harshaw, ConnieCorporate Director · Individual0%1 facilities
Hill, TerryCorporate Officer · Individual0%1 facilities
Knudson, JudyCorporate Officer · Individual0%1 facilities
Lambert, MatthewCorporate Director · Individual0%1 facilities
Mills, TimothyCorporate Officer · Individual0%1 facilities
Parks, JuanitaW-2 Managing Employee · Individual0%2 facilities
Parks, JuanitaCorporate Director · Individual0%2 facilities
Pittman, CarlaneCorporate Officer · Individual0%1 facilities
Randall, BrandonCorporate Officer · Individual0%1 facilities
Smith, ChristopherCorporate Officer · Individual0%2 facilities
Stabler, ScottCorporate Officer · Individual0%1 facilities
Storer, GregCorporate Director · Individual0%1 facilities
Underwood, RobertCorporate Officer · Individual0%1 facilities
Williams, MikeW-2 Managing Employee · Individual0%1 facilities
Williams, MikeCorporate Director · Individual0%1 facilities
Williams, SuzanneW-2 Managing Employee · Individual0%1 facilities
Wolfe, SallyW-2 Managing Employee · Individual0%1 facilities
Zeidler, JeanneCorporate Director · Individual0%6 facilities

·

Fire safety

3 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Miscellaneous1D
  1. D

    Meet fire sprinkler requirement for tall buildings.

    August 19, 2022 · K400 · Corrected January 16, 2023

Gas, Vacuum, and Electrical Systems1D
  1. D

    Have generator or other power source capable of supplying service within 10 seconds.

    August 19, 2022 · K918 · Corrected January 16, 2023

Emergency Preparedness1C
  1. C

    Address subsistence needs for staff and patients.

    August 19, 2022 · E15 · Corrected September 20, 2022

·

Other homes nearby

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    Worst citation, 3 yrs
    D
    Nursing / resident / day
    3 h 22 min
    Fines
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  2. Williamsburg Post Acute & Rehabilitation

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    Worst citation, 3 yrs
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    Nursing / resident / day
    3 h 7 min
    Fines
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    Worst citation, 3 yrs
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    Nursing / resident / day
    4 h 8 min
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