Windsor, VA

Windsor Grove Health and Rehabilitation

1-star overall rating with 2-star inspections with 20 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

23352 Courthouse Highway, Windsor, VA

(757) 242-4770

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

114

Certified beds

Average residents

111

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Avardis Health

Operator or chain grouping

Approved since

2000-08-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

14 facilities

Chain averages 2 overall / 2 health / 2 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.29

Registered nurse staffing · state 0.69 · national 0.68

LPN hours / resident day

0.74

Licensed practical nurse staffing · state 1.00 · national 0.87

Aide hours / resident day

1.57

Nurse aide staffing · state 2.12 · national 2.35

Total nurse hours

2.61

All reported nurse hours · state 3.81 · national 3.89

Licensed hours

1.03

RN + LPN hours · state 1.68 · national 1.54

Weekend hours

2.21

Weekend nurse staffing · state 3.31 · national 3.43

Weekend RN hours

0.21

Weekend registered nurse coverage · state 0.46 · national 0.47

Physical therapist

0.02

Reported PT staffing · state 0.09 · national 0.07

Adjusted RN hours

0.34

CMS adjusted RN staffing hours

Adjusted total hours

3.02

CMS adjusted total nurse staffing hours

Case-mix index

1.18

Higher values indicate more complex resident acuity

RN turnover

73%

Annual RN turnover · state 49% · national 45%

Total nurse turnover

49%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

13,219

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

7.41

Composite VBP score used to determine payment impact.

Payment multiplier

0.9807

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 20.06% · Performance 22.03% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

0

Baseline 7.07% · Performance 8.01% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

2.96

Baseline 59.38% · Performance 51.56% · Measure score 2.96 · Achievement 2.96 · Improvement 1.76

Adjusted total nurse staffing

0

Baseline 3.05 hours · Performance 2.87 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 14.07%
10.72%
3.3 pts worse
No Different than the National Rate · Eligible stays 139 · Observed rate 19.42% · Lower 95% interval 10.37%
Discharge to community 50.63%
50.57%
0.1 pts better
No Different than the National Rate · Eligible stays 124 · Observed rate 43.55% · Lower 95% interval 42.22%
Medicare spending per beneficiary 0.94
1.02
0.1 pts better
Drug regimen review with follow-up 96.04%
95.27%
0.8 pts better
Numerator 97 · Denominator 101
Falls with major injury 0.99%
0.77%
0.2 pts worse
Numerator 1 · Denominator 101
Discharge self-care score 68.85%
53.69%
15.2 pts better
Numerator 42 · Denominator 61
Discharge mobility score 47.54%
50.94%
3.4 pts worse
Numerator 29 · Denominator 61
Pressure ulcers or injuries, new or worsened 6.93%
2.29%
4.6 pts worse
Numerator 7 · Denominator 101 · Adjusted rate 7.1%
Healthcare-associated infections requiring hospitalization 8.01%
7.12%
0.9 pts worse
No Different than the National Rate · Eligible stays 101 · Observed rate 8.91% · Lower 95% interval 5.06%
Staff COVID-19 vaccination coverage 1.37%
8.2%
6.8 pts worse
Numerator 1 · Denominator 73
Staff flu vaccination coverage 11.76%
42%
30.2 pts worse
Numerator 10 · Denominator 85
Discharge function score 68.85%
56.45%
12.4 pts better
Numerator 42 · Denominator 61
Transfer of health information to provider 94.12%
95.95%
1.8 pts worse
Numerator 32 · Denominator 34
Transfer of health information to patient 93.02%
96.28%
3.3 pts worse
Numerator 40 · Denominator 43
Resident COVID-19 vaccinations up to date 22.45%
25.2%
2.8 pts worse
Numerator 11 · Denominator 49

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.0
1.5
0.5 pts better
1.9
0.9 pts better
Long Stay · 20240701-20250630 · Adjusted 1.0 · Observed 0.9 · Expected 1.7 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.8
1.4
0.4 pts worse
1.8
About the same
Long Stay · 20240701-20250630 · Adjusted 1.8 · Observed 1.6 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 78.4%
91.2%
12.8 pts worse
93.4%
15 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 76.5% · Q2 82.3% · Q3 75.3% · Q4 79.6% · 4Q avg 78.4%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 92.2%
94.0%
1.8 pts worse
95.5%
3.3 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 92.2%
Percentage of long-stay residents experiencing one or more falls with major injury 2.8%
3.6%
0.8 pts better
3.3%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.0% · Q2 1.0% · Q3 4.1% · Q4 4.1% · 4Q avg 2.8% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
15.7%
15.7 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 5.5%
5.7%
0.2 pts better
5.4%
0.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.6% · Q2 8.1% · Q3 3.6% · Q4 5.7% · 4Q avg 5.5%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 31.9%
20.2%
11.7 pts worse
19.6%
12.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 36.4% · Q2 31.0% · Q3 34.1% · Q4 26.4% · 4Q avg 31.9%
Percentage of long-stay residents who received an antipsychotic medication 18.8%
15.0%
3.8 pts worse
16.7%
2.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 16.7% · Q2 17.5% · Q3 14.9% · Q4 25.7% · 4Q avg 18.8% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 5.6%
17.5%
11.9 pts better
16.3%
10.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.2% · Q2 8.0% · Q3 5.1% · Q4 5.0% · 4Q avg 5.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 12.8%
15.7%
2.9 pts better
14.9%
2.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.2% · Q2 16.5% · Q3 14.1% · Q4 12.4% · 4Q avg 12.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.5%
0.5%
About the same
1.0%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.1% · Q2 1.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
1.6%
1.6 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 29.0%
22.2%
6.8 pts worse
19.8%
9.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 23.6% · Q2 27.9% · Q3 33.8% · Q4 30.9% · 4Q avg 29.0%
Percentage of long-stay residents with pressure ulcers 4.4%
5.2%
0.8 pts better
5.1%
0.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.3% · Q2 3.3% · Q3 3.4% · Q4 6.6% · 4Q avg 4.4% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 61.2%
74.6%
13.4 pts worse
81.7%
20.5 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 65.4% · Q2 64.7% · Q3 57.4% · Q4 56.3% · 4Q avg 61.2%
Percentage of short-stay residents who had an outpatient emergency department visit 12.3%
11.7%
0.6 pts worse
12.0%
0.3 pts worse
Short Stay · 20240701-20250630 · Adjusted 12.3% · Observed 11.8% · Expected 10.7% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.8%
1.2%
0.4 pts better
1.6%
0.8 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 3.8% · 4Q avg 0.8% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 49.2%
73.6%
24.4 pts worse
79.7%
30.5 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 49.2%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 22.2%
22.0%
0.2 pts worse
23.9%
1.7 pts better
Short Stay · 20240701-20250630 · Adjusted 22.2% · Observed 18.8% · Expected 20.2% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-05-01 · Fire 2025-05-01

20 health deficiencies

Top issue: Quality of Life and Care (7 deficiencies)

4 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Cycle 2 Health 2021-03-26 · Fire 2021-03-26

20 health deficiencies

Top issue: Resident Rights (7 deficiencies)

8 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 3 Health 2019-06-27 · Fire 2019-06-27

22 health deficiencies

Top issue: Resident Rights (7 deficiencies)

7 fire-safety deficiencies

Top issue: Emergency Preparedness (2 deficiencies)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2025-05-01

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-10-17

D · Potential for more than minimal harm 2025-05-01

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-10-17

D · Potential for more than minimal harm 2025-05-01

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2025-10-17

C · Minimal harm 2025-05-01

E6 · Emergency Preparedness Deficiencies

Fire Safety

Conduct risk assessment and an All-Hazards approach.

Corrected 2025-06-26

F · Potential for more than minimal harm 2021-03-26

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2021-06-02

F · Potential for more than minimal harm 2021-03-26

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2021-06-02

E · Potential for more than minimal harm 2021-03-26

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2021-06-02

E · Potential for more than minimal harm 2021-03-26

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2021-06-02

E · Potential for more than minimal harm 2021-03-26

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2021-06-02

E · Potential for more than minimal harm 2021-03-26

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2021-06-02

E · Potential for more than minimal harm 2021-03-26

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2021-06-02

E · Potential for more than minimal harm 2021-03-26

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2021-06-02

E · Potential for more than minimal harm 2019-06-27

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2019-08-12

E · Potential for more than minimal harm 2019-06-27

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2019-08-12

E · Potential for more than minimal harm 2019-06-27

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2019-08-12

D · Potential for more than minimal harm 2019-06-27

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-08-12

D · Potential for more than minimal harm 2019-06-27

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2019-08-12

C · Minimal harm 2019-06-27

E15 · Emergency Preparedness Deficiencies

Fire Safety

Address subsistence needs for staff and patients.

Corrected 2019-08-06

C · Minimal harm 2019-06-27

E37 · Emergency Preparedness Deficiencies

Fire Safety

Establish staff and initial training requirements.

Corrected 2019-08-06

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-05-01

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-06-26

E · Potential for more than minimal harm 2025-05-01

F730 · Nursing and Physician Services Deficiencies

Health

Observe each nurse aide's job performance and give regular training.

Corrected 2025-06-26

E · Potential for more than minimal harm 2025-05-01

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2025-06-26

D · Potential for more than minimal harm 2025-05-01

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-06-26

D · Potential for more than minimal harm 2025-05-01

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-06-26

D · Potential for more than minimal harm 2025-05-01

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-06-26

D · Potential for more than minimal harm 2025-05-01

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-06-26

D · Potential for more than minimal harm 2025-05-01

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-06-26

D · Potential for more than minimal harm 2025-05-01

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-06-26

D · Potential for more than minimal harm 2025-05-01

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-06-26

D · Potential for more than minimal harm 2025-05-01

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-06-26

D · Potential for more than minimal harm 2025-05-01

F678 · Quality of Life and Care Deficiencies

Health

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Corrected 2025-06-26

D · Potential for more than minimal harm 2025-05-01

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-06-26

D · Potential for more than minimal harm 2025-05-01

F685 · Quality of Life and Care Deficiencies

Health

Assist a resident in gaining access to vision and hearing services.

Corrected 2025-06-26

D · Potential for more than minimal harm 2025-05-01

F687 · Quality of Life and Care Deficiencies

Health

Provide appropriate foot care.

Corrected 2025-06-26

D · Potential for more than minimal harm 2025-05-01

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-06-26

D · Potential for more than minimal harm 2025-05-01

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-06-26

D · Potential for more than minimal harm 2025-05-01

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-06-26

D · Potential for more than minimal harm 2025-05-01

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-06-26

D · Potential for more than minimal harm 2025-05-01

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2025-06-26

E · Potential for more than minimal harm 2024-11-14

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2025-01-04

E · Potential for more than minimal harm 2024-11-14

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2025-01-04

D · Potential for more than minimal harm 2024-11-14

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-01-04

D · Potential for more than minimal harm 2024-11-14

F691 · Quality of Life and Care Deficiencies

Health

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

Corrected 2025-01-04

D · Potential for more than minimal harm 2024-11-14

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-01-04

D · Potential for more than minimal harm 2021-03-26

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2021-05-07

D · Potential for more than minimal harm 2021-03-26

F567 · Resident Rights Deficiencies

Health

Honor the resident's right to manage his or her financial affairs.

Corrected 2021-05-07

D · Potential for more than minimal harm 2021-03-26

F574 · Resident Rights Deficiencies

Health

The resident has the right to receive notices in a format and a language he or she understands.

Corrected 2021-05-07

D · Potential for more than minimal harm 2021-03-26

F602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2021-05-07

D · Potential for more than minimal harm 2021-03-26

F622 · Resident Rights Deficiencies

Health

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2021-05-07

D · Potential for more than minimal harm 2021-03-26

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2021-05-07

D · Potential for more than minimal harm 2021-03-26

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2021-05-07

D · Potential for more than minimal harm 2021-03-26

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2021-05-07

D · Potential for more than minimal harm 2021-03-26

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2020-07-26

D · Potential for more than minimal harm 2021-03-26

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2021-05-07

D · Potential for more than minimal harm 2021-03-26

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2021-05-07

D · Potential for more than minimal harm 2021-03-26

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2021-05-07

D · Potential for more than minimal harm 2021-03-26

F773 · Administration Deficiencies

Health

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Corrected 2021-05-07

D · Potential for more than minimal harm 2021-03-26

F775 · Administration Deficiencies

Health

Keep complete, dated laboratory records in the resident's record.

Corrected 2021-05-07

D · Potential for more than minimal harm 2021-03-26

F881 · Infection Control Deficiencies

Health

Implement a program that monitors antibiotic use.

Corrected 2021-05-07

E · Potential for more than minimal harm 2019-06-27

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2019-08-06

E · Potential for more than minimal harm 2019-06-27

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2019-08-06

E · Potential for more than minimal harm 2019-06-27

F622 · Resident Rights Deficiencies

Health

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2019-08-06

E · Potential for more than minimal harm 2019-06-27

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2019-08-06

E · Potential for more than minimal harm 2019-06-27

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2019-08-06

E · Potential for more than minimal harm 2019-06-27

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2019-08-06

D · Potential for more than minimal harm 2019-06-27

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2019-08-06

D · Potential for more than minimal harm 2019-06-27

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2019-02-26

D · Potential for more than minimal harm 2019-06-27

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2019-08-06

D · Potential for more than minimal harm 2019-06-27

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2019-08-06

D · Potential for more than minimal harm 2019-06-27

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2019-08-06

D · Potential for more than minimal harm 2019-06-27

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2019-08-06

D · Potential for more than minimal harm 2019-06-27

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2019-08-06

D · Potential for more than minimal harm 2019-06-27

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2019-08-06

D · Potential for more than minimal harm 2019-06-27

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2019-08-06

D · Potential for more than minimal harm 2019-06-27

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2019-08-06

D · Potential for more than minimal harm 2019-06-27

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2019-08-06

D · Potential for more than minimal harm 2019-06-27

F727 · Nursing and Physician Services Deficiencies

Health

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2019-08-06

D · Potential for more than minimal harm 2019-06-27

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2019-08-06

D · Potential for more than minimal harm 2019-06-27

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2019-08-06

D · Potential for more than minimal harm 2019-06-27

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2019-08-06

D · Potential for more than minimal harm 2019-06-27

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2019-08-06

Penalties and ownership

What sits behind the stars

Ownership

Windsor Parentco LLC

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 2025-05-01
Colburn, Jeffrey

Operational/Managerial Control · Individual

0% 1 facilities 2025-05-01
Hoback, Tiffany

Operational/Managerial Control · Individual

0% 32 facilities 2025-06-01
Isle Of Wight Holdco LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 1 facilities 2025-05-01
Jones, Tequilla

Operational/Managerial Control · Individual

0% 33 facilities 2025-05-01
Morgan, Daniel

Operational/Managerial Control · Individual

0% 8 facilities 2025-05-01
Nu C Ii Irrevocable Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 12 facilities 2025-05-01
Nu C Irrevocable Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 12 facilities 2025-05-01
Snf Care Centers LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 12 facilities 2025-05-01
Snf Mgr LLC

Operational/Managerial Control · Organization

0% 31 facilities 2025-05-01
Uptegrow, Rachelle

Operational/Managerial Control · Individual

0% 1 facilities 2025-05-01
Vaop Holdco LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 5 facilities 2025-05-01
Whitley, Nakia

Operational/Managerial Control · Individual

0% 2 facilities 2025-06-01
Zenith Holdco Ii LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 12 facilities 2025-05-01
Zenith Holdco LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 12 facilities 2025-05-01

Nearby options

Other facilities in reach

#1

Lake Prince Woods, Inc

Suffolk, VA

5-star overall rating with 5-star inspections with 2 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
5 / 5
Staffing
5 / 5
Fines
$0
#2

Autumn Care Of Suffolk

Suffolk, VA

2-star overall rating with 3-star inspections with 11 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
3 / 5
Staffing
1 / 5
Fines
$0
#3

Nans Pointe Rehabilitation And Nursing

Suffolk, VA

2-star overall rating with 1-star inspections with $5,293 in total fines with 29 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
1 / 5
Staffing
1 / 5
Fines
$5,293

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