29 health deficiencies
Top issue: Infection Control (6 deficiencies)
6 fire-safety deficiencies
Top issue: Emergency Preparedness (4 deficiencies)
Suffolk, VA
2-star overall rating with 1-star inspections with $5,293 in total fines with 29 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle
200 West Constance Road, Suffolk, VA
(757) 539-8744
Overall
2 / 5
CMS overall stars
Health inspections
1 / 5
Survey and complaint cycles
Staffing
1 / 5
RN + nurse staffing
Quality measures
5 / 5
Resident outcomes and process measures
Quick facts
Beds
148
Certified beds
Average residents
127
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
Eastern Healthcare Group
Operator or chain grouping
Approved since
1991-06-28
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Chain footprint
17 facilities
Chain averages 1 overall / 2 health / 1 staffing / 3 quality stars
Changed ownership
No
Within the last 12 months
Family council
Yes
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Staffing
RN hours / resident day
0.31
Registered nurse staffing · state 0.69 · national 0.68
LPN hours / resident day
1.15
Licensed practical nurse staffing · state 1.00 · national 0.87
Aide hours / resident day
1.88
Nurse aide staffing · state 2.12 · national 2.35
Total nurse hours
3.34
All reported nurse hours · state 3.81 · national 3.89
Licensed hours
1.46
RN + LPN hours · state 1.68 · national 1.54
Weekend hours
2.91
Weekend nurse staffing · state 3.31 · national 3.43
Weekend RN hours
0.23
Weekend registered nurse coverage · state 0.46 · national 0.47
Physical therapist
0.07
Reported PT staffing · state 0.09 · national 0.07
Adjusted RN hours
0.32
CMS adjusted RN staffing hours
Adjusted total hours
3.43
CMS adjusted total nurse staffing hours
Case-mix index
1.33
Higher values indicate more complex resident acuity
RN turnover
80%
Annual RN turnover · state 49% · national 45%
Total nurse turnover
58%
Annual nurse turnover · state 48% · national 46%
SNF VBP
Program rank
13,083
Lower is better among SNFs in the FY 2026 VBP program.
Performance score
8.51
Composite VBP score used to determine payment impact.
Payment multiplier
0.9807
Above 1.000 increases Medicare payment; below 1.000 reduces it.
Program components
Readmission
0.49
Baseline 23.88% · Performance 23.20% · Measure score 0.49 · Achievement 0 · Improvement 0.49
Healthcare-associated infections
1.55
Baseline 9.32% · Performance 8.43% · Measure score 1.55 · Achievement 0 · Improvement 1.55
Total nurse turnover
0
Performance 65.93% · Measure score 0 · Achievement 0 · This facility did not have sufficient data to calculate a baseline period measure result.
Adjusted total nurse staffing
1.36
Baseline 2.49 hours · Performance 3.1 hours · Measure score 1.36 · Achievement 0 · Improvement 1.36
SNF QRP
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | 12.09% |
10.72%
1.4 pts worse
|
No Different than the National Rate · Eligible stays 246 · Observed rate 13.01% · Lower 95% interval 9.52% |
| Discharge to community | 55.36% |
50.57%
4.8 pts better
|
No Different than the National Rate · Eligible stays 233 · Observed rate 51.07% · Lower 95% interval 48.16% |
| Medicare spending per beneficiary | 0.84 |
1.02
0.2 pts better
|
|
| Drug regimen review with follow-up | 94.2% |
95.27%
1.1 pts worse
|
Numerator 65 · Denominator 69 |
| Falls with major injury | 0% |
0.77%
0.8 pts better
|
Numerator 0 · Denominator 69 |
| Discharge self-care score | 55.77% |
53.69%
2.1 pts better
|
Numerator 29 · Denominator 52 |
| Discharge mobility score | 67.31% |
50.94%
16.4 pts better
|
Numerator 35 · Denominator 52 |
| Pressure ulcers or injuries, new or worsened | 4.35% |
2.29%
2.1 pts worse
|
Numerator 3 · Denominator 69 · Adjusted rate 4.57% |
| Healthcare-associated infections requiring hospitalization | 8.43% |
7.12%
1.3 pts worse
|
No Different than the National Rate · Eligible stays 137 · Observed rate 9.49% · Lower 95% interval 5.36% |
| Staff COVID-19 vaccination coverage | 0% |
8.2%
8.2 pts worse
|
Numerator 0 · Denominator 143 |
| Staff flu vaccination coverage | Not Available |
42%
|
Numerator Not Available · Denominator Not Available · No data were submitted for this measure. |
| Discharge function score | 71.15% |
56.45%
14.7 pts better
|
Numerator 37 · Denominator 52 |
| Transfer of health information to provider | Not Available |
95.95%
|
Numerator Not Available · Denominator 13 · Too few residents or stays to report publicly. |
| Transfer of health information to patient | 93.48% |
96.28%
2.8 pts worse
|
Numerator 43 · Denominator 46 |
| Resident COVID-19 vaccinations up to date | 32.14% |
25.2%
6.9 pts better
|
Numerator 9 · Denominator 28 |
Quality measures
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days | 1.3 |
1.5
0.2 pts better
|
1.9
0.6 pts better
|
Long Stay · 20240701-20250630 · Adjusted 1.3 · Observed 1.3 · Expected 1.9 · Used in QM five-star |
| Number of outpatient emergency department visits per 1000 long-stay resident days | 1.2 |
1.4
0.2 pts better
|
1.8
0.6 pts better
|
Long Stay · 20240701-20250630 · Adjusted 1.2 · Observed 1.1 · Expected 1.5 · Used in QM five-star |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 70.0% |
91.2%
21.2 pts worse
|
93.4%
23.4 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 85.4% · Q2 68.9% · Q3 64.5% · Q4 61.8% · 4Q avg 70.0% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 68.1% |
94.0%
25.9 pts worse
|
95.5%
27.4 pts worse
|
Long Stay · 2024Q3-2025Q2 · 4Q avg 68.1% |
| Percentage of long-stay residents experiencing one or more falls with major injury | 0.9% |
3.6%
2.7 pts better
|
3.3%
2.4 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 1.0% · Q3 0.9% · Q4 0.9% · 4Q avg 0.9% · Used in QM five-star |
| Percentage of long-stay residents who have depressive symptoms | 14.4% |
15.7%
1.3 pts better
|
11.4%
3 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 8.8% · Q2 16.3% · Q3 21.6% · Q4 11.1% · 4Q avg 14.4% |
| Percentage of long-stay residents who lose too much weight | 3.5% |
5.7%
2.2 pts better
|
5.4%
1.9 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 5.2% · Q2 4.3% · Q3 1.0% · Q4 3.8% · 4Q avg 3.5% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 12.3% |
20.2%
7.9 pts better
|
19.6%
7.3 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 13.5% · Q2 13.7% · Q3 10.8% · Q4 11.4% · 4Q avg 12.3% |
| Percentage of long-stay residents who received an antipsychotic medication | 5.4% |
15.0%
9.6 pts better
|
16.7%
11.3 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 6.3% · Q2 4.7% · Q3 5.3% · Q4 5.3% · 4Q avg 5.4% · Used in QM five-star |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.2%
0.2 pts better
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | 13.7% |
17.5%
3.8 pts better
|
16.3%
2.6 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 18.2% · Q2 10.9% · Q3 12.0% · Q4 13.4% · 4Q avg 13.7% · Used in QM five-star |
| Percentage of long-stay residents whose need for help with daily activities has increased | 13.3% |
15.7%
2.4 pts better
|
14.9%
1.6 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 11.1% · Q2 4.6% · Q3 12.9% · Q4 23.5% · 4Q avg 13.3% · Used in QM five-star |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.4% |
0.5%
0.1 pts better
|
1.0%
0.6 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 1.5% · Q4 0.0% · 4Q avg 0.4% · Used in QM five-star |
| Percentage of long-stay residents with a urinary tract infection | 1.7% |
1.6%
0.1 pts worse
|
1.7%
About the same
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 2.7% · Q4 3.6% · 4Q avg 1.7% · Used in QM five-star |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 22.7% |
22.2%
0.5 pts worse
|
19.8%
2.9 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 19.9% · Q2 26.2% · Q3 22.0% · Q4 23.0% · 4Q avg 22.7% |
| Percentage of long-stay residents with pressure ulcers | 4.6% |
5.2%
0.6 pts better
|
5.1%
0.5 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 3.9% · Q2 10.6% · Q3 1.9% · Q4 2.5% · 4Q avg 4.6% · Used in QM five-star |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 20.4% |
74.6%
54.2 pts worse
|
81.7%
61.3 pts worse
|
Short Stay · 2024Q4-2025Q3 · Q1 24.3% · Q2 22.7% · Q3 18.3% · Q4 14.6% · 4Q avg 20.4% |
| Percentage of short-stay residents who had an outpatient emergency department visit | 13.0% |
11.7%
1.3 pts worse
|
12.0%
1 pts worse
|
Short Stay · 20240701-20250630 · Adjusted 13.0% · Observed 11.9% · Expected 10.3% · Used in QM five-star |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.3% |
1.2%
0.9 pts better
|
1.6%
1.3 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.3% · Used in QM five-star |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 14.4% |
73.6%
59.2 pts worse
|
79.7%
65.3 pts worse
|
Short Stay · 2024Q3-2025Q2 · 4Q avg 14.4% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 22.9% |
22.0%
0.9 pts worse
|
23.9%
1 pts better
|
Short Stay · 20240701-20250630 · Adjusted 22.9% · Observed 22.0% · Expected 23.0% · Used in QM five-star |
Survey summary
Top issue: Infection Control (6 deficiencies)
6 fire-safety deficiencies
Top issue: Emergency Preparedness (4 deficiencies)
Top issue: Resident Assessment and Care Planning (3 deficiencies)
10 fire-safety deficiencies
Top issue: Emergency Preparedness (3 deficiencies)
Top issue: Pharmacy Service (2 deficiencies)
7 fire-safety deficiencies
Top issue: Smoke (4 deficiencies)
Fire safety
Fire Safety
Meet other general requirements.
Corrected 2022-08-12
Fire Safety
Have proper power supply for life support equipment.
Corrected 2022-08-12
Fire Safety
Develop Emergency Preparedness policies and procedures.
Corrected 2022-08-19
Fire Safety
Establish staff and initial training requirements.
Corrected 2022-08-19
Fire Safety
Conduct risk assessment and an All-Hazards approach.
Corrected 2022-08-19
Fire Safety
Address patient/client population and determine types of services needed.
Corrected 2022-08-19
Fire Safety
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2019-07-10
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2019-07-10
Fire Safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2019-07-10
Fire Safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2019-07-10
Fire Safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2019-07-10
Fire Safety
Meet requirements for the use of electrical equipment.
Corrected 2019-07-10
Fire Safety
Ensure proper usage of power strips and extension cords.
Corrected 2019-07-10
Fire Safety
Address subsistence needs for staff and patients.
Corrected 2019-06-20
Fire Safety
Establish policies and procedures for medical documentation.
Corrected 2019-06-20
Fire Safety
Address patient/client population and determine types of services needed.
Corrected 2019-06-20
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2017-11-02
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2017-11-02
Fire Safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2017-11-02
Fire Safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2017-11-02
Fire Safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2017-11-02
Fire Safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2017-11-02
Fire Safety
Meet requirements for the use of electrical equipment.
Corrected 2017-11-02
Inspection history
Health
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Not marked corrected
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Not marked corrected
Health
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Not marked corrected
Health
Provide or get specialized rehabilitative services as required for a resident.
Not marked corrected
Health
Provide and implement an infection prevention and control program.
Not marked corrected
Health
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2022-08-19
Health
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2022-08-19
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-12-15
Health
Dispose of garbage and refuse properly.
Corrected 2022-08-19
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2022-08-19
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2022-12-15
Health
Ensure that residents are free from significant medication errors.
Corrected 2022-12-15
Health
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Corrected 2022-08-19
Health
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2022-08-19
Health
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2022-12-15
Health
Perform COVID19 testing on residents and staff.
Corrected 2022-08-19
Health
Keep all essential equipment working safely.
Corrected 2022-08-19
Health
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2022-12-15
Health
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2022-08-19
Health
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Corrected 2022-08-19
Health
Ensure each resident receives an accurate assessment.
Corrected 2022-12-15
Health
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2022-08-19
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2022-08-19
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2022-12-15
Health
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2022-08-19
Health
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2022-12-15
Health
Implement a program that monitors antibiotic use.
Corrected 2022-08-19
Health
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected 2022-08-19
Health
Report COVID19 data to residents and families.
Corrected 2022-08-19
Health
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2019-06-20
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2019-06-20
Health
Reasonably accommodate the needs and preferences of each resident.
Corrected 2019-06-20
Health
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2019-06-20
Health
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2019-06-20
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2019-06-20
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2019-06-20
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2019-06-20
Health
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected 2019-06-20
Health
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2019-06-20
Health
Implement a program that monitors antibiotic use.
Corrected 2019-06-20
Health
Ensure each resident receives an accurate assessment by a qualified health professional.
Corrected 2017-09-22
Health
Ensure that residents are safe from serious medication errors.
Corrected 2017-09-22
Health
Protect each resident from mistreatment, neglect and misappropriation of personal property.
Corrected 2017-09-22
Health
Coordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.
Corrected 2017-09-22
Health
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
Corrected 2017-09-22
Health
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
Corrected 2017-09-22
Health
Allow residents to easily view the results of the nursing home's most recent inspection.
Corrected 2017-09-22
Penalties and ownership
Fine · fine $5,293
Fine
5% Or Greater Direct Ownership Interest · Organization
W-2 Managing Employee · Individual
5% Or Greater Indirect Ownership Interest · Organization
Corporate Officer · Individual
5% Or Greater Indirect Ownership Interest · Organization
5% Or Greater Indirect Ownership Interest · Organization
Nearby options
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1-star overall rating with 2-star inspections with 20 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle
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