Raymond, WA

Willapa Harbor Care

4-star overall rating with 4-star inspections with 11 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

1100 Jackson Street, Raymond, WA

(360) 942-2424

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

60

Certified beds

Average residents

40

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Caldera Care

Operator or chain grouping

Approved since

1989-09-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

10 facilities

Chain averages 2 overall / 2 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.75

Registered nurse staffing · state 0.88 · national 0.68

LPN hours / resident day

0.62

Licensed practical nurse staffing · state 0.81 · national 0.87

Aide hours / resident day

2.58

Nurse aide staffing · state 2.69 · national 2.35

Total nurse hours

3.95

All reported nurse hours · state 4.39 · national 3.89

Licensed hours

1.37

RN + LPN hours · state 1.70 · national 1.54

Weekend hours

3.32

Weekend nurse staffing · state 3.79 · national 3.43

Weekend RN hours

0.39

Weekend registered nurse coverage · state 0.63 · national 0.47

Physical therapist

0.07

Reported PT staffing · state 0.09 · national 0.07

Adjusted RN hours

0.78

CMS adjusted RN staffing hours

Adjusted total hours

4.11

CMS adjusted total nurse staffing hours

Case-mix index

1.32

Higher values indicate more complex resident acuity

RN turnover

63%

Annual RN turnover · state 47% · national 45%

Total nurse turnover

48%

Annual nurse turnover · state 47% · national 46%

SNF VBP

Value-based purchasing

Program rank

2,501

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

49.42

Composite VBP score used to determine payment impact.

Payment multiplier

1.0034

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

6.85

Baseline 16.62% · Performance 18.26% · Measure score 6.85 · Achievement 6.85 · Improvement 0

Healthcare-associated infections

8.13

Baseline 6.06% · Performance 5.41% · Measure score 8.13 · Achievement 8.13 · Improvement 5.65

Total nurse turnover

4.79

Baseline 45.71% · Performance 44.12% · Measure score 4.79 · Achievement 4.79 · Improvement 0.26

Adjusted total nurse staffing

0

Baseline 3.14 hours · Performance 3.20 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.9%
10.72%
0.8 pts better
No Different than the National Rate · Eligible stays 148 · Observed rate 8.11% · Lower 95% interval 7.11%
Discharge to community 52.66%
50.57%
2.1 pts better
No Different than the National Rate · Eligible stays 148 · Observed rate 50% · Lower 95% interval 45.52%
Medicare spending per beneficiary 0.98
1.02
About the same
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 90 · Denominator 90
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 90
Discharge self-care score 42.03%
53.69%
11.7 pts worse
Numerator 29 · Denominator 69
Discharge mobility score 43.48%
50.94%
7.5 pts worse
Numerator 30 · Denominator 69
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 90 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 5.41%
7.12%
1.7 pts better
No Different than the National Rate · Eligible stays 80 · Observed rate 1.25% · Lower 95% interval 2.95%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 63
Staff flu vaccination coverage 46.88%
42%
4.9 pts better
Numerator 30 · Denominator 64
Discharge function score 50.72%
56.45%
5.7 pts worse
Numerator 35 · Denominator 69
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 16 · Too few residents or stays to report publicly.
Transfer of health information to patient 94.29%
96.28%
2 pts worse
Numerator 33 · Denominator 35
Resident COVID-19 vaccinations up to date 9.8%
25.2%
15.4 pts worse
Numerator 5 · Denominator 51

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.8
1.4
0.6 pts better
1.9
1.1 pts better
Long Stay · 20240701-20250630 · Adjusted 0.8 · Observed 1.1 · Expected 2.7 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.9
1.5
1.4 pts worse
1.8
1.1 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.9 · Observed 3.4 · Expected 2.0 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
96.0%
4 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
93.8%
6.2 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 1.6%
2.6%
1 pts better
3.3%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 2.9% · Q4 3.0% · 4Q avg 1.6% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 5.1%
16.3%
11.2 pts better
11.4%
6.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.0% · Q2 0.0% · Q3 3.0% · Q4 12.9% · 4Q avg 5.1%
Percentage of long-stay residents who lose too much weight 1.8%
5.8%
4 pts better
5.4%
3.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 6.2% · Q4 0.0% · 4Q avg 1.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 12.1%
12.1%
About the same
19.6%
7.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.7% · Q2 11.1% · Q3 9.1% · Q4 18.2% · 4Q avg 12.1%
Percentage of long-stay residents who received an antipsychotic medication 17.4%
15.9%
1.5 pts worse
16.7%
0.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q2 14.3% · Q3 18.5% · Q4 22.2% · 4Q avg 17.4% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 16.8%
20.0%
3.2 pts better
16.3%
0.5 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 16.8% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 14.2%
15.8%
1.6 pts better
14.9%
0.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 9.1% · Q2 26.9% · Q3 6.2% · Q4 15.2% · 4Q avg 14.2% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.6%
1.2%
0.6 pts better
1.0%
0.4 pts better
Long Stay · 2024Q4-2025Q3 · Q2 0.0% · Q3 2.0% · Q4 0.0% · 4Q avg 0.6% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.8%
1.7%
0.9 pts better
1.7%
0.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 2.9% · Q4 0.0% · 4Q avg 0.8% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 18.4%
23.5%
5.1 pts better
19.8%
1.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.4% · Q2 19.9% · Q3 20.1% · Q4 23.7% · 4Q avg 18.4%
Percentage of long-stay residents with pressure ulcers 4.7%
4.7%
About the same
5.1%
0.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.5% · Q2 3.4% · Q3 8.8% · Q4 3.3% · 4Q avg 4.7% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 74.5%
87.7%
13.2 pts worse
81.7%
7.2 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 75.0% · Q2 61.5% · Q3 69.2% · Q4 93.1% · 4Q avg 74.5%
Percentage of short-stay residents who had an outpatient emergency department visit 19.3%
13.2%
6.1 pts worse
12.0%
7.3 pts worse
Short Stay · 20240701-20250630 · Adjusted 19.3% · Observed 18.2% · Expected 10.5% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.5%
1.4%
0.1 pts worse
1.6%
0.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 6.7% · 4Q avg 1.5% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 71.2%
82.0%
10.8 pts worse
79.7%
8.5 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 71.2%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 14.1%
19.9%
5.8 pts better
23.9%
9.8 pts better
Short Stay · 20240701-20250630 · Adjusted 14.1% · Observed 13.0% · Expected 22.0% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-08-08 · Fire 2025-08-08

11 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

3 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 2 Health 2024-07-24 · Fire 2024-07-24

7 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2023-08-09 · Fire 2023-08-09

13 health deficiencies

Top issue: Resident Rights (4 deficiencies)

8 fire-safety deficiencies

Top issue: Emergency Preparedness (3 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-08-08

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-09-05

F · Potential for more than minimal harm 2025-08-08

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-09-05

D · Potential for more than minimal harm 2025-08-08

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2025-09-05

F · Potential for more than minimal harm 2024-07-24

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-08-16

F · Potential for more than minimal harm 2024-07-24

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-08-16

F · Potential for more than minimal harm 2024-07-24

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-08-16

F · Potential for more than minimal harm 2024-07-24

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2024-08-16

F · Potential for more than minimal harm 2023-08-09

E25 · Emergency Preparedness Deficiencies

Fire Safety

Create arrangements with other facilities to receive patients.

Corrected 2023-08-29

F · Potential for more than minimal harm 2023-08-09

E32 · Emergency Preparedness Deficiencies

Fire Safety

Provide primary/alternate means for communication.

Corrected 2023-08-29

F · Potential for more than minimal harm 2023-08-09

E34 · Emergency Preparedness Deficiencies

Fire Safety

Provide a means of sharing information on occupancy/needs.

Corrected 2023-08-29

F · Potential for more than minimal harm 2023-08-09

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-08-29

F · Potential for more than minimal harm 2023-08-09

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-08-29

F · Potential for more than minimal harm 2023-08-09

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2023-08-29

E · Potential for more than minimal harm 2023-08-09

K100 · Construction Deficiencies

Fire Safety

Meet other general requirements.

Corrected 2023-08-29

D · Potential for more than minimal harm 2023-08-09

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-08-29

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-08-21

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-09-10

E · Potential for more than minimal harm 2025-08-08

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-09-10

D · Potential for more than minimal harm 2025-08-08

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2025-09-10

D · Potential for more than minimal harm 2025-08-08

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-09-10

D · Potential for more than minimal harm 2025-08-08

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-09-10

D · Potential for more than minimal harm 2025-08-08

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2025-09-10

D · Potential for more than minimal harm 2025-08-08

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-09-10

D · Potential for more than minimal harm 2025-08-08

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-09-10

D · Potential for more than minimal harm 2025-08-08

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-09-10

D · Potential for more than minimal harm 2025-08-08

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-09-10

C · Minimal harm 2025-08-08

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2025-09-10

E · Potential for more than minimal harm 2024-07-24

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-08-20

D · Potential for more than minimal harm 2024-07-24

F604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2024-08-20

D · Potential for more than minimal harm 2024-07-24

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-08-20

D · Potential for more than minimal harm 2024-07-24

F676 · Quality of Life and Care Deficiencies

Health

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2024-08-20

D · Potential for more than minimal harm 2024-07-24

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2024-08-20

D · Potential for more than minimal harm 2024-07-24

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-08-20

D · Potential for more than minimal harm 2024-07-24

F727 · Nursing and Physician Services Deficiencies

Health

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2024-08-20

E · Potential for more than minimal harm 2023-08-09

F947 · Nursing and Physician Services Deficiencies

Health

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2023-09-18

D · Potential for more than minimal harm 2023-08-09

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2023-09-18

D · Potential for more than minimal harm 2023-08-09

F553 · Resident Rights Deficiencies

Health

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2023-09-18

D · Potential for more than minimal harm 2023-08-09

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2023-09-18

D · Potential for more than minimal harm 2023-08-09

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-09-18

D · Potential for more than minimal harm 2023-08-09

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-09-18

D · Potential for more than minimal harm 2023-08-09

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-09-18

D · Potential for more than minimal harm 2023-08-09

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-09-18

D · Potential for more than minimal harm 2023-08-09

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-09-18

D · Potential for more than minimal harm 2023-08-09

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-09-18

D · Potential for more than minimal harm 2023-08-09

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-09-18

D · Potential for more than minimal harm 2023-08-09

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-09-18

D · Potential for more than minimal harm 2023-07-31

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-08-18

Penalties and ownership

What sits behind the stars

Ownership

Washington 3 Pack LLC

5% Or Greater Direct Ownership Interest · Organization

100% 2 facilities 2023-03-20
Goettel, Tashina

W-2 Managing Employee · Individual

0% 2 facilities 2023-03-20
Handler, Asher

5% Or Greater Indirect Ownership Interest · Individual

0% 2 facilities 2023-03-20
Oscherowitz, Raphael

5% Or Greater Indirect Ownership Interest · Individual

0% 6 facilities 2023-03-20
Rop Care Ajh LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 2 facilities 2023-03-20
Rop Opco Holdings, LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 2 facilities 2023-03-20
Wolmark, Chaim

5% Or Greater Indirect Ownership Interest · Individual

0% 6 facilities 2023-03-20
Wolmark, Chaim

Corporate Officer · Individual

0% 6 facilities 2023-03-20
Wolmark, Chaim

W-2 Managing Employee · Individual

0% 6 facilities 2023-03-20

Nearby options

Other facilities in reach

#1

Pacific Care And Rehabilitation

Hoquiam, WA

5-star overall rating with 5-star inspections with 4 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
5 / 5
Staffing
4 / 5
Fines
$0
#2

Grays Harbor Health & Rehabilitation Center

Aberdeen, WA

5-star overall rating with 5-star inspections with $8,190 in total fines with 8 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
5 / 5
Staffing
4 / 5
Fines
$8,190
#3

Montesano Health-Rehab Center

Montesano, WA

0-star overall rating with 0-star inspections with 3 fire-safety deficiencies in the latest cycle

Overall
0 / 5
Health
0 / 5
Staffing
0 / 5
Fines
$0

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