Hoquiam, WA

Pacific Care And Rehabilitation

5-star overall rating with 5-star inspections with 4 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

3035 Cherry Street, Hoquiam, WA

(360) 532-7882

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

72

Certified beds

Average residents

65

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

The Ensign Group

Operator or chain grouping

Approved since

1972-05-08

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

329 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.74

Registered nurse staffing · state 0.88 · national 0.68

LPN hours / resident day

0.95

Licensed practical nurse staffing · state 0.81 · national 0.87

Aide hours / resident day

2.35

Nurse aide staffing · state 2.69 · national 2.35

Total nurse hours

4.04

All reported nurse hours · state 4.39 · national 3.89

Licensed hours

1.69

RN + LPN hours · state 1.70 · national 1.54

Weekend hours

3.48

Weekend nurse staffing · state 3.79 · national 3.43

Weekend RN hours

0.38

Weekend registered nurse coverage · state 0.63 · national 0.47

Physical therapist

0.16

Reported PT staffing · state 0.09 · national 0.07

Adjusted RN hours

0.68

CMS adjusted RN staffing hours

Adjusted total hours

3.69

CMS adjusted total nurse staffing hours

Case-mix index

1.50

Higher values indicate more complex resident acuity

RN turnover

23%

Annual RN turnover · state 47% · national 45%

Total nurse turnover

33%

Annual nurse turnover · state 47% · national 46%

SNF VBP

Value-based purchasing

Program rank

342

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

72.53

Composite VBP score used to determine payment impact.

Payment multiplier

1.0235

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

7.91

Baseline 16.95% · Performance 17.77% · Measure score 7.91 · Achievement 7.91 · Improvement 0

Healthcare-associated infections

8.52

Baseline 7.89% · Performance 5.29% · Measure score 8.52 · Achievement 8.52 · Improvement 8.48

Total nurse turnover

10

Baseline 46.38% · Performance 23.44% · Measure score 10 · Achievement 10 · Improvement 9

Adjusted total nurse staffing

2.59

Baseline 3.75 hours · Performance 3.81 hours · Measure score 2.59 · Achievement 2.59 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 8.85%
10.72%
1.9 pts better
No Different than the National Rate · Eligible stays 244 · Observed rate 6.15% · Lower 95% interval 6.68%
Discharge to community 59.4%
50.57%
8.8 pts better
Better than the National Rate · Eligible stays 267 · Observed rate 57.3% · Lower 95% interval 53.02%
Medicare spending per beneficiary 1.16
1.02
0.1 pts worse
Drug regimen review with follow-up 96.45%
95.27%
1.2 pts better
Numerator 190 · Denominator 197
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 197
Discharge self-care score 62.82%
53.69%
9.1 pts better
Numerator 98 · Denominator 156
Discharge mobility score 60.26%
50.94%
9.3 pts better
Numerator 94 · Denominator 156
Pressure ulcers or injuries, new or worsened 4.06%
2.29%
1.8 pts worse
Numerator 8 · Denominator 197 · Adjusted rate 4.13%
Healthcare-associated infections requiring hospitalization 5.29%
7.12%
1.8 pts better
No Different than the National Rate · Eligible stays 194 · Observed rate 3.09% · Lower 95% interval 3.6%
Staff COVID-19 vaccination coverage 6.48%
8.2%
1.7 pts worse
Numerator 7 · Denominator 108
Staff flu vaccination coverage 78.57%
42%
36.6 pts better
Numerator 99 · Denominator 126
Discharge function score 65.38%
56.45%
8.9 pts better
Numerator 102 · Denominator 156
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 36 · Denominator 36
Transfer of health information to patient 98.39%
96.28%
2.1 pts better
Numerator 122 · Denominator 124
Resident COVID-19 vaccinations up to date 26.8%
25.2%
1.6 pts better
Numerator 26 · Denominator 97

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.8
1.4
0.6 pts better
1.9
1.1 pts better
Long Stay · 20240701-20250630 · Adjusted 0.8 · Observed 0.7 · Expected 1.8 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.2
1.5
0.3 pts better
1.8
0.6 pts better
Long Stay · 20240701-20250630 · Adjusted 1.2 · Observed 1.1 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.4%
96.0%
1.4 pts better
93.4%
4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 97.9% · Q2 95.7% · Q3 97.9% · Q4 98.0% · 4Q avg 97.4%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 96.3%
93.8%
2.5 pts better
95.5%
0.8 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 96.3%
Percentage of long-stay residents experiencing one or more falls with major injury 1.6%
2.6%
1 pts better
3.3%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.1% · Q3 2.1% · Q4 2.0% · 4Q avg 1.6% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 3.7%
16.3%
12.6 pts better
11.4%
7.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.5% · Q2 0.0% · Q3 5.1% · Q4 6.8% · 4Q avg 3.7%
Percentage of long-stay residents who lose too much weight 3.8%
5.8%
2 pts better
5.4%
1.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.7% · Q2 4.4% · Q3 0.0% · Q4 4.2% · 4Q avg 3.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 5.2%
12.1%
6.9 pts better
19.6%
14.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.1% · Q2 4.3% · Q3 6.2% · Q4 8.0% · 4Q avg 5.2%
Percentage of long-stay residents who received an antipsychotic medication 5.6%
15.9%
10.3 pts better
16.7%
11.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.9% · Q2 5.0% · Q3 4.8% · Q4 5.0% · 4Q avg 5.6% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 24.9%
20.0%
4.9 pts worse
16.3%
8.6 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 24.9% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 19.8%
15.8%
4 pts worse
14.9%
4.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 26.7% · Q2 20.5% · Q3 15.2% · Q4 17.0% · 4Q avg 19.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.4%
1.2%
0.8 pts better
1.0%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 1.5% · Q4 0.0% · 4Q avg 0.4% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.5%
1.7%
1.2 pts better
1.7%
1.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 2.1% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 25.7%
23.5%
2.2 pts worse
19.8%
5.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 35.4% · Q2 18.3% · Q3 30.1% · Q4 19.2% · 4Q avg 25.7%
Percentage of long-stay residents with pressure ulcers 3.6%
4.7%
1.1 pts better
5.1%
1.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.8% · Q2 2.0% · Q3 1.9% · Q4 1.7% · 4Q avg 3.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 85.9%
87.7%
1.8 pts worse
81.7%
4.2 pts better
Short Stay · 2024Q4-2025Q3 · Q1 79.4% · Q2 87.4% · Q3 89.6% · Q4 88.2% · 4Q avg 85.9%
Percentage of short-stay residents who had an outpatient emergency department visit 12.6%
13.2%
0.6 pts better
12.0%
0.6 pts worse
Short Stay · 20240701-20250630 · Adjusted 12.6% · Observed 11.8% · Expected 10.5% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.9%
1.4%
0.5 pts worse
1.6%
0.3 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 2.6% · Q2 1.6% · Q3 1.6% · Q4 1.8% · 4Q avg 1.9% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 80.2%
82.0%
1.8 pts worse
79.7%
0.5 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 80.2%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 17.8%
19.9%
2.1 pts better
23.9%
6.1 pts better
Short Stay · 20240701-20250630 · Adjusted 17.8% · Observed 15.6% · Expected 20.9% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-05-23 · Fire 2025-05-23

4 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2024-04-04 · Fire 2024-04-04

3 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

3 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 3 Health 2023-05-08 · Fire 2023-05-08

5 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

8 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-05-23

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-06-18

F · Potential for more than minimal harm 2025-05-23

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-18

D · Potential for more than minimal harm 2025-05-23

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2025-06-18

F · Potential for more than minimal harm 2024-04-04

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-05-06

D · Potential for more than minimal harm 2024-04-04

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-06-04

D · Potential for more than minimal harm 2024-04-04

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-05-06

F · Potential for more than minimal harm 2023-05-08

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2023-06-08

F · Potential for more than minimal harm 2023-05-08

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-06-08

F · Potential for more than minimal harm 2023-05-08

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-06-08

F · Potential for more than minimal harm 2023-05-08

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-06-08

F · Potential for more than minimal harm 2023-05-08

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-06-08

F · Potential for more than minimal harm 2023-05-08

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2023-06-08

E · Potential for more than minimal harm 2023-05-08

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2023-06-08

E · Potential for more than minimal harm 2023-05-08

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-06-08

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-05-23

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-23

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-23

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-23

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-06-20

D · Potential for more than minimal harm 2024-08-28

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2024-09-20

D · Potential for more than minimal harm 2024-04-04

F685 · Quality of Life and Care Deficiencies

Health

Assist a resident in gaining access to vision and hearing services.

Corrected 2024-04-26

D · Potential for more than minimal harm 2024-04-04

F791 · Quality of Life and Care Deficiencies

Health

Provide or obtain dental services for each resident.

Corrected 2024-04-26

D · Potential for more than minimal harm 2023-05-08

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-06-01

D · Potential for more than minimal harm 2023-05-08

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-06-01

D · Potential for more than minimal harm 2023-05-08

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-06-01

D · Potential for more than minimal harm 2023-05-08

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-06-01

D · Potential for more than minimal harm 2023-05-08

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2023-06-01

Penalties and ownership

What sits behind the stars

Ownership

Pennant Healthcare LLC

5% Or Greater Direct Ownership Interest · Organization

100% 30 facilities 2013-08-13
The Ensign Group Inc

5% Or Greater Indirect Ownership Interest · Organization

100% 209 facilities 2011-07-22
Burnam, Soon

Corporate Officer · Individual

0% 323 facilities 2006-01-03
Burton, Spencer

Corporate Director · Individual

0% 15 facilities 2019-01-01
Cheney, Mark

Operational/Managerial Control · Individual

0% 1 facilities 2019-03-06
Cheney, Mark

W-2 Managing Employee · Individual

0% 1 facilities 2019-03-06
Fitch, Craig

Corporate Officer · Individual

0% 58 facilities 2019-01-01
South, Clayton

Corporate Officer · Individual

0% 4 facilities 2019-01-01

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5-star overall rating with 5-star inspections with $8,190 in total fines with 8 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

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Staffing
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4-star overall rating with 4-star inspections with 11 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

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