Indianapolis, IN

University Heights Health And Living Community

4-star overall rating with 4-star inspections with 2 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

1380 E County Line Rd S, Indianapolis, IN

(317) 885-7050

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

176

Certified beds

Average residents

123

Average occupied residents

Ownership

Government

Publicly displayed owner type

Chain

Cardon & Associates

Operator or chain grouping

Approved since

1989-02-21

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.63

Registered nurse staffing

LPN hours / resident day

0.65

Licensed practical nurse staffing

Aide hours / resident day

2.14

Nurse aide staffing

Weekend hours

3.05

Weekend nurse staffing

RN turnover

31%

Annual RN turnover

Total nurse turnover

53%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.2
1.6
0.6 pts worse
1.9
0.3 pts worse
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 3.4
1.5
1.9 pts worse
1.8
1.6 pts worse
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 89.8%
93.6%
3.8 pts worse
93.4%
3.6 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.1%
95.4%
3.7 pts better
95.5%
3.6 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 2.3%
3.8%
1.5 pts better
3.3%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 15.9%
24.6%
8.7 pts better
11.4%
4.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 6.1%
5.6%
0.5 pts worse
5.4%
0.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 26.5%
23.5%
3 pts worse
19.6%
6.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 6.9%
14.8%
7.9 pts better
16.7%
9.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 3.2%
13.3%
10.1 pts better
16.3%
13.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 6.0%
11.7%
5.7 pts better
14.9%
8.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.4%
0.4 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 0.2%
1.2%
1 pts better
1.7%
1.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 23.2%
24.2%
1 pts better
19.8%
3.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 7.3%
4.1%
3.2 pts worse
5.1%
2.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 76.5%
81.6%
5.1 pts worse
81.7%
5.2 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 8.1%
10.5%
2.4 pts better
12.0%
3.9 pts better
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 0.4%
1.3%
0.9 pts better
1.6%
1.2 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 81.6%
79.0%
2.6 pts better
79.7%
1.9 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 26.1%
22.4%
3.7 pts worse
23.9%
2.2 pts worse
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-06-06 · Fire 2025-06-06

2 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

7 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (4 deficiencies)

Cycle 2 Health 2024-08-27 · Fire 2024-08-27

10 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

13 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Cycle 3 Health 2023-09-22 · Fire 2023-09-22

5 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

13 fire-safety deficiencies

Top issue: Smoke (6 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-06-06

K911 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2025-07-18

F · Potential for more than minimal harm 2025-06-06

K916 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2025-07-18

F · Potential for more than minimal harm 2025-06-06

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-07-18

E · Potential for more than minimal harm 2025-06-06

K100 · Construction Deficiencies

Fire Safety

Meet other general requirements.

Corrected 2025-07-18

E · Potential for more than minimal harm 2025-06-06

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2025-07-18

E · Potential for more than minimal harm 2025-06-06

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2025-07-18

D · Potential for more than minimal harm 2025-06-06

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2025-07-18

F · Potential for more than minimal harm 2024-08-27

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2024-09-18

F · Potential for more than minimal harm 2024-08-27

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-09-18

F · Potential for more than minimal harm 2024-08-27

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-09-18

E · Potential for more than minimal harm 2024-08-27

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-09-18

E · Potential for more than minimal harm 2024-08-27

K361 · Smoke Deficiencies

Fire Safety

Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

Corrected 2024-09-18

E · Potential for more than minimal harm 2024-08-27

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-09-18

E · Potential for more than minimal harm 2024-08-27

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-09-18

E · Potential for more than minimal harm 2024-08-27

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-09-18

E · Potential for more than minimal harm 2024-08-27

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-09-18

D · Potential for more than minimal harm 2024-08-27

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-09-18

D · Potential for more than minimal harm 2024-08-27

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2024-09-18

C · Minimal harm 2024-08-27

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-09-18

C · Minimal harm 2024-08-27

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-09-18

F · Potential for more than minimal harm 2023-09-22

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-12-29

E · Potential for more than minimal harm 2023-09-22

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-12-29

E · Potential for more than minimal harm 2023-09-22

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-12-29

E · Potential for more than minimal harm 2023-09-22

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2023-12-29

E · Potential for more than minimal harm 2023-09-22

K232 · Egress Deficiencies

Fire Safety

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

Corrected 2023-12-29

E · Potential for more than minimal harm 2023-09-22

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-12-29

E · Potential for more than minimal harm 2023-09-22

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-12-29

E · Potential for more than minimal harm 2023-09-22

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2023-12-29

E · Potential for more than minimal harm 2023-09-22

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-12-29

E · Potential for more than minimal harm 2023-09-22

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-12-29

E · Potential for more than minimal harm 2023-09-22

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-12-29

D · Potential for more than minimal harm 2023-09-22

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-12-29

C · Minimal harm 2023-09-22

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-12-29

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-06-06

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-07-02

D · Potential for more than minimal harm 2025-06-06

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-07-02

E · Potential for more than minimal harm 2024-11-07

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-11-25

D · Potential for more than minimal harm 2024-11-07

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-11-25

E · Potential for more than minimal harm 2024-08-27

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2024-09-18

D · Potential for more than minimal harm 2024-08-27

F559 · Resident Rights Deficiencies

Health

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Corrected 2024-09-18

D · Potential for more than minimal harm 2024-08-27

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-09-18

D · Potential for more than minimal harm 2024-08-27

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-09-18

D · Potential for more than minimal harm 2024-08-27

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-09-18

D · Potential for more than minimal harm 2024-08-27

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-09-18

D · Potential for more than minimal harm 2024-05-23

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-06-10

D · Potential for more than minimal harm 2024-05-23

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-06-10

D · Potential for more than minimal harm 2023-12-05

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-12-23

D · Potential for more than minimal harm 2023-12-05

F602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2023-12-18

D · Potential for more than minimal harm 2023-09-22

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-09-22

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-07-13

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-07-29

Penalties and ownership

What sits behind the stars

Ownership

Riverview Hospital

5% Or Greater Direct Ownership Interest · Organization

100% 31 facilities 2011-12-01
Balla, Matthew

Operational/Managerial Control · Individual

0% 17 facilities 2022-05-23
Cardon And Associates Inc

Operational/Managerial Control · Organization

0% 18 facilities 2013-08-23
Cardon Management Company LLC

Operational/Managerial Control · Organization

0% 18 facilities 2011-12-01
Cattell, Zachary

Operational/Managerial Control · Individual

0% 17 facilities 2022-04-25
Fauth, Kendra

Operational/Managerial Control · Individual

0% 16 facilities 2021-12-26
Friend, Jayna

Operational/Managerial Control · Individual

0% 29 facilities 2021-06-01
Friend, Jayna

Corporate Officer · Individual

0% 29 facilities 2021-06-01
German American Bank

5% Or Greater Security Interest · Organization

0% 4 facilities 2024-04-29
Girdler, Jennifer

Operational/Managerial Control · Individual

0% 1 facilities 2020-04-28
Gormal, Gregg

Operational/Managerial Control · Individual

0% 17 facilities 2016-10-01
Grzych, Benjy

Operational/Managerial Control · Individual

0% 1 facilities 2019-11-11
Hashmi, Syed

Operational/Managerial Control · Individual

0% 6 facilities 2022-08-15
Haug, Amy

Operational/Managerial Control · Individual

0% 17 facilities 2022-01-04
Hyatt, David

Operational/Managerial Control · Individual

0% 26 facilities 2023-03-27
Ingram, Stephanie

Operational/Managerial Control · Individual

0% 7 facilities 2021-09-01
Lopossa, Lynn

Operational/Managerial Control · Individual

0% 17 facilities 2023-12-17
Mcclelland, Thomas

Operational/Managerial Control · Individual

0% 17 facilities 2021-12-26
Mcintosh, Eric

Operational/Managerial Control · Individual

0% 17 facilities 2021-10-31
Moore Operating Group Inc

Operational/Managerial Control · Organization

0% 17 facilities 2020-05-18

Nearby options

Other facilities in reach

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Greenwood Health And Living Community

Greenwood, IN

3-star overall rating with 3-star inspections with 7 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
3 / 5
Staffing
1 / 5
Fines
$0
#2

Greenwood Meadows

Greenwood, IN

5-star overall rating with 4-star inspections with 2 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
4 / 5
Staffing
3 / 5
Fines
$0
#3

Greenwood Healthcare Center

Greenwood, IN

4-star overall rating with 3-star inspections with 6 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
3 / 5
Staffing
2 / 5
Fines
$0

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