Federal inspection record · CMS data as of October 1, 2026
The Stewart Health Center
6920 Marching Duck Drive, Charlotte, NC · (704) 714-5555
- Certified beds
- 65
- Residents per day
- 56
- Ownership
- Non-Profit
- Chain
- Life Care Services
- Medicare / Medicaid
- Medicare
- Certified since
- September 23, 1999
1
How this home got 4 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in North Carolina.
-
Staffing
★★★★★+1 star
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★4 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among North Carolina homes
The Stewart Health Center carries 22.75 inspection points. That is fewer than 57% of North Carolina's 415 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in North Carolina: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–4 pts
- 4★ 4–15 pts
- 3★ 15–35 pts
- 2★ 35–73.5 pts
- 1★ over 73.5 pts
Bars show every rated home in North Carolina by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
15 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (2)
-
J
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
G
Keep residents' personal and medical records private and confidential.
Everything else, by area of care
Quality of Life and Care3D
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning3E
- E
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Ensure each resident receives an accurate assessment.
- B
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Infection Control2F
- F
Provide and implement an infection prevention and control program.
- F
Implement a program that monitors antibiotic use.
Resident Rights2D
- D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- D
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Pharmacy Service2D
- D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary1E
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspection history
2026-07-10
1 health deficiencies · 6 fire-safety deficiencies
Top issue: Quality of Life and Care (1 deficiency)
2025-05-16
2 health deficiencies · 8 fire-safety deficiencies
Top issue: Quality of Life and Care (2 deficiencies)
2024-03-07
12 health deficiencies · 7 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (3 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 5 h 37 min of nursing staff time a day, 39 min of it from a registered nurse.
This home
5 h 37 min
North Carolina average
3 h 52 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 34% of nursing staff and 43% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$57,971 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2025-09-23 | Fine | $47,444 |
| 2024-03-07 | Fine | $10,527 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.6 pts better | 1.1 | 1.7 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days1 pts better | 0.7 | 1.7 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine32.4 pts worse | 60.0% | 92.4% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine5.3 pts better | 100.0% | 94.7% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.7 pts worse | 5.1% | 3.4% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms5.1 pts better | 1.7% | 6.8% | 13.5% |
| Percentage of long-stay residents who lose too much weight2.7 pts better | 4.4% | 7.1% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication7.8 pts better | 13.3% | 21.1% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication5.6 pts worse | 19.5% | 13.9% | 15.4% |
| Percentage of long-stay residents who were physically restrainedAbout the same | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened1.7 pts better | 14.9% | 16.6% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased22.1 pts worse | 37.1% | 15.0% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder1.2 pts worse | 1.8% | 0.6% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.2 pts better | 1.9% | 2.1% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence14 pts worse | 33.9% | 19.9% | 18.3% |
| Percentage of long-stay residents with pressure ulcers2.2 pts better | 3.2% | 5.4% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine6.7 pts better | 88.2% | 81.5% | 82.3% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.4 pts better | 0.0% | 1.4% | 1.5% |
·
Who owns and runs it
17 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| The Cypress Of Charlotte Club Inc. | 5% Or Greater Direct Ownership Interest · Organization | 100% | 1 facilities |
| Andreasen, Michael | Corporate Officer · Individual | 0% | 2 facilities |
| Gambino, John | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Gambino, John | Adp Of The SNF · Individual | 0% | 1 facilities |
| Harrison, Michael | Corporate Director · Individual | 0% | 4 facilities |
| Higgins, Robert | Corporate Director · Individual | 0% | 1 facilities |
| Jenkins, Catherine | Corporate Director · Individual | 0% | 2 facilities |
| Jensen, Harry | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Lcs Reliance LLC | Adp Of The SNF · Organization | 0% | 2 facilities |
| Life Care Services LLC | Operational/Managerial Control · Organization | 0% | 57 facilities |
| Life Care Services LLC | Adp Of The SNF · Organization | 0% | 57 facilities |
| Lucente, Sarah | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Mylly, Caitlin | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Mylly, Caitlin | Adp Of The SNF · Individual | 0% | 1 facilities |
| The Cypress Of Charlotte LLC | Operational/Managerial Control · Organization | 0% | 1 facilities |
| The Cypress Of Charlotte LLC | Adp Of The SNF · Organization | 0% | 1 facilities |
| Townebank | 5% Or Greater Mortgage Interest · Organization | 0% | 1 facilities |
·
Fire safety
21 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke7D
- D
Have approved installation, maintenance and testing program for fire alarm systems.
- D
Inspect, test, and maintain automatic sprinkler systems.
- D
Install smoke barrier doors that can resist smoke for at least 20 minutes.
- D
Provide properly protected cooking facilities.
- D
Inspect, test, and maintain automatic sprinkler systems.
- D
Install corridor and hallway doors that block smoke.
- D
Provide properly protected cooking facilities.
Egress5D
- D
Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D
Have exits that are accessible at all times.
- D
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems5D
- D
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- D
Have generator or other power source capable of supplying service within 10 seconds.
- D
Have a battery powered remote alarm panel in a location accessible by operating personnel.
- D
Have generator or other power source capable of supplying service within 10 seconds.
- D
Have proper medical gas storage and administration areas.
Construction2D
- D
Use approved construction type or materials.
- D
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Services2D
- D
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
·
Other homes nearby
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The Sharon at Southpark
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★★★★★- Worst citation, 3 yrs
- D
- Nursing / resident / day
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-
Briar Creek Health Center
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-
Ignite Medical Resort South Charlotte
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