Federal inspection record · CMS data as of October 1, 2026
Stillwater Health Care
335 Stillwater Ave, Bangor, ME · (207) 947-1111
- Certified beds
- 63
- Residents per day
- 57
- Ownership
- For-Profit
- Chain
- First Atlantic Healthcare
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- January 1, 1993
1
How this home got 4 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Maine.
-
Staffing
★★★★★+1 star
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★4 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Maine homes
Stillwater Health Care carries 69 inspection points. That is fewer than 49% of Maine's 77 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Maine: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–24 pts
- 4★ 24–55 pts
- 3★ 55–78 pts
- 2★ 78–115.5 pts
- 1★ over 115.5 pts
Bars show every rated home in Maine by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
27 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Resident Assessment and Care Planning6E
- E
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- B
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- E
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- B
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- E
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nursing and Physician Services6E
- D
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
- E
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- E
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
- B
Post nurse staffing information every day.
- B
Observe each nurse aide's job performance and give regular training.
- B
Post nurse staffing information every day.
Infection Control3E
- D
Provide and implement an infection prevention and control program.
- E
Provide and implement an infection prevention and control program.
- D
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Quality of Life and Care3E
- E
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service2E
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary2E
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation2D
- D
Respond appropriately to all alleged violations.
- D
Respond appropriately to all alleged violations.
Resident Rights2E
- B
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- E
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspection history
2026-02-27
9 health deficiencies · 3 fire-safety deficiencies
Top issue: Pharmacy Service (2 deficiencies)
2025-01-16
10 health deficiencies · 15 fire-safety deficiencies
Top issue: Nursing and Physician Services (3 deficiencies)
2023-11-29
8 health deficiencies · 1 fire-safety deficiencies
Top issue: Nursing and Physician Services (2 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 4 h 10 min of nursing staff time a day, 1 h 2 min of it from a registered nurse.
This home
4 h 10 min
Maine average
4 h 23 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 34% of nursing staff and 7% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$11,190 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2025-01-16 | Fine | $11,190 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days1 pts worse | 2.3 | 1.3 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.3 pts worse | 2.0 | 1.7 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine5.9 pts better | 99.0% | 93.1% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.3 pts better | 98.2% | 95.9% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.5 pts better | 2.5% | 4.0% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms9.6 pts better | 2.1% | 11.7% | 13.5% |
| Percentage of long-stay residents who lose too much weight6.4 pts worse | 11.5% | 5.1% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication0.8 pts worse | 18.4% | 17.6% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication5.9 pts better | 13.6% | 19.5% | 15.4% |
| Percentage of long-stay residents who were physically restrainedAbout the same | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened12 pts better | 11.9% | 23.9% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased9.7 pts better | 14.6% | 24.3% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.9 pts better | 0.0% | 0.9% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.9 pts worse | 4.0% | 2.1% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence3 pts better | 25.2% | 28.2% | 18.3% |
| Percentage of long-stay residents with pressure ulcers2.6 pts better | 1.8% | 4.4% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine19.6 pts better | 92.3% | 72.7% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit7.8 pts better | 7.6% | 15.4% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.5 pts better | 0.0% | 1.5% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine17.7 pts better | 94.9% | 77.2% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admissionAbout the same | 20.6% | 20.6% | 23.4% |
·
Who owns and runs it
25 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Bernard, Kimberly | Corporate Officer · Individual | 0% | 7 facilities |
| Bernard, Kimberly | Operational/Managerial Control · Individual | 0% | 7 facilities |
| Bernard, Kimberly | Adp Of The SNF · Individual | 0% | 7 facilities |
| Bowden, Kenneth | Adp Of The SNF · Individual | 0% | 11 facilities |
| Coffin, Craig | Adp Of The SNF · Individual | 0% | 11 facilities |
| Eastern Maine Medical Center | Adp Of The SNF · Organization | 0% | 5 facilities |
| First Atlantic Corporation | Adp Of The SNF · Organization | 0% | 6 facilities |
| First Atlantic Healthcare Inc | Operational/Managerial Control · Organization | 0% | 12 facilities |
| First Atlantic Healthcare Inc | Adp Of The SNF · Organization | 0% | 12 facilities |
| Forum Management LLC | Direct Ownership Interest · Organization | 0% | 1 facilities |
| Forum Management LLC | General Partnership Interest · Organization | 0% | 1 facilities |
| Fridman, Fred | Operational/Managerial Control · Individual | 0% | 5 facilities |
| Fridman, Fred | Adp Of The SNF · Individual | 0% | 5 facilities |
| Maine Medical Consultants Pc | Adp Of The SNF · Organization | 0% | 5 facilities |
| Otis-Higgins, Andrea | Corporate Officer · Individual | 0% | 12 facilities |
| Otis-Higgins, Andrea | Operational/Managerial Control · Individual | 0% | 12 facilities |
| Otis-Higgins, Andrea | Adp Of The SNF · Individual | 0% | 12 facilities |
| Pelkey, Wanda | Corporate Officer · Individual | 0% | 12 facilities |
| Pelkey, Wanda | Operational/Managerial Control · Individual | 0% | 12 facilities |
| Pelkey, Wanda | Adp Of The SNF · Individual | 0% | 12 facilities |
| Riendeau, Christine | Corporate Officer · Individual | 0% | 7 facilities |
| Riendeau, Christine | Operational/Managerial Control · Individual | 0% | 7 facilities |
| Riendeau, Christine | Adp Of The SNF · Individual | 0% | 7 facilities |
| Young, Amanda | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Young, Amanda | Adp Of The SNF · Individual | 0% | 1 facilities |
·
Fire safety
19 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke5E
- E
Inspect, test, and maintain automatic sprinkler systems.
- E
Install corridor and hallway doors that block smoke.
- D
Properly provide smoke detection systems in areas open to corridors.
- D
Properly select, install, inspect, or maintain portable fire extinguishes.
- D
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Egress4F
- D
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
- F
Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- D
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems4D
- D
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- D
Have generator or other power source capable of supplying service within 10 seconds.
- D
Have generator or other power source capable of supplying service within 10 seconds.
- D
Meet requirements for the use of electrical equipment.
Emergency Preparedness4F
- F
Address subsistence needs for staff and patients.
- F
Develop a communication plan.
- F
Provide family notifications of emergency plan.
- F
Establish staff and initial training requirements.
Construction1F
- F
Install a two-hour-resistant firewall separation.
Miscellaneous1F
- F
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
·
Other homes nearby
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Eastside Center For Health & Rehabilitation, LLC
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★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 4 h 19 min
- Fines
- $11,190
-
Ross Manor
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- Nursing / resident / day
- 4 h 24 min
- Fines
- $8,018
-
Maine Veterans Home - Bangor
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- K
- Nursing / resident / day
- 5 h 2 min
- Fines
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