Bangor, ME

Eastside Center For Health & Rehabilitation, LLC

3-star overall rating with 2-star inspections with $19,838 in total fines with 12 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

516 Mt Hope Avenue, Bangor, ME

(207) 947-6131

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

67

Certified beds

Average residents

63

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

National Health Care Associates

Operator or chain grouping

Approved since

1993-01-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

1.22

Registered nurse staffing

LPN hours / resident day

0.33

Licensed practical nurse staffing

Aide hours / resident day

2.93

Nurse aide staffing

Weekend hours

4.07

Weekend nurse staffing

RN turnover

35%

Annual RN turnover

Total nurse turnover

43%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.1
1.4
0.3 pts better
1.9
0.8 pts better
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 1.6
2.1
0.5 pts better
1.8
0.2 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.9%
90.7%
8.2 pts better
93.4%
5.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
95.5%
4.5 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 1.1%
4.3%
3.2 pts better
3.3%
2.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 46.2%
10.7%
35.5 pts worse
11.4%
34.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 9.2%
5.5%
3.7 pts worse
5.4%
3.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 13.1%
17.0%
3.9 pts better
19.6%
6.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 13.8%
21.0%
7.2 pts better
16.7%
2.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 19.9%
29.6%
9.7 pts better
16.3%
3.6 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 16.8%
25.7%
8.9 pts better
14.9%
1.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.3%
1.3 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 1.7%
2.7%
1 pts better
1.7%
About the same
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 27.9%
29.8%
1.9 pts better
19.8%
8.1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 2.4%
4.4%
2 pts better
5.1%
2.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 93.3%
71.2%
22.1 pts better
81.7%
11.6 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 12.8%
15.6%
2.8 pts better
12.0%
0.8 pts worse
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 0.8%
1.4%
0.6 pts better
1.6%
0.8 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 95.1%
74.5%
20.6 pts better
79.7%
15.4 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 22.9%
20.5%
2.4 pts worse
23.9%
1 pts better
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-25 · Fire 2025-02-25

12 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

4 fire-safety deficiencies

Top issue: Miscellaneous (2 deficiencies)

Cycle 2 Health 2023-12-22 · Fire 2023-12-22

11 health deficiencies

Top issue: Nutrition and Dietary (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2022-08-16 · Fire 2022-08-16

6 health deficiencies

Top issue: Resident Rights (3 deficiencies)

2 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-02-25

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-03-21

E · Potential for more than minimal harm 2025-02-25

K342 · Smoke Deficiencies

Fire Safety

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-25

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2025-03-07

D · Potential for more than minimal harm 2025-02-25

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-03-21

D · Potential for more than minimal harm 2022-08-16

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-08-26

D · Potential for more than minimal harm 2022-08-16

K331 · Smoke Deficiencies

Fire Safety

Construct fire resistant interior walls.

Corrected 2022-08-26

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-12-30

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2026-02-06

E · Potential for more than minimal harm 2025-12-30

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-02-06

D · Potential for more than minimal harm 2025-12-30

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2026-02-06

D · Potential for more than minimal harm 2025-12-30

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2026-02-06

D · Potential for more than minimal harm 2025-12-30

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2026-02-06

G · Actual harm 2025-02-25

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-03-20

E · Potential for more than minimal harm 2025-02-25

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-03-20

D · Potential for more than minimal harm 2025-02-25

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-03-20

D · Potential for more than minimal harm 2025-02-25

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-03-20

D · Potential for more than minimal harm 2025-02-25

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2025-03-20

D · Potential for more than minimal harm 2025-02-25

F694 · Quality of Life and Care Deficiencies

Health

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2025-03-20

B · Minimal harm 2025-02-25

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2025-03-20

D · Potential for more than minimal harm 2025-01-02

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-01-22

E · Potential for more than minimal harm 2024-04-22

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-05-20

E · Potential for more than minimal harm 2024-04-22

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-05-20

D · Potential for more than minimal harm 2024-04-09

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-04-19

E · Potential for more than minimal harm 2023-12-22

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-01-22

E · Potential for more than minimal harm 2023-12-22

F801 · Nutrition and Dietary Deficiencies

Health

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2024-01-22

E · Potential for more than minimal harm 2023-12-22

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-01-22

E · Potential for more than minimal harm 2023-12-22

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2024-01-22

D · Potential for more than minimal harm 2023-12-22

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2024-01-22

D · Potential for more than minimal harm 2023-12-22

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-01-22

D · Potential for more than minimal harm 2023-12-22

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-01-22

G · Actual harm 2023-04-18

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-04-13

D · Potential for more than minimal harm 2023-04-18

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-05-16

E · Potential for more than minimal harm 2022-08-16

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2022-09-12

D · Potential for more than minimal harm 2022-08-16

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2022-09-12

D · Potential for more than minimal harm 2022-08-16

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2022-09-12

B · Minimal harm 2022-08-16

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2022-09-12

Penalties and ownership

What sits behind the stars

$11,190 2025-02-25

Fine

Fine · fine $11,190

Fine

$8,648 2023-04-18

Fine

Fine · fine $8,648

Fine

Ownership

Vk Health Facilities LLC

5% Or Greater Direct Ownership Interest · Organization

100% 4 facilities 2013-01-15
Bokow, Barry

Corporate Officer · Individual

0% 18 facilities 2013-03-04
Cleaves, Robert

W-2 Managing Employee · Individual

0% 1 facilities 2022-09-07
Gluck, Robert

5% Or Greater Indirect Ownership Interest · Individual

0% 3 facilities 2013-01-28
Lobell, Jonah

5% Or Greater Indirect Ownership Interest · Individual

0% 4 facilities 2013-01-28
Marvin Ostreicher 2012 Family Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 13 facilities 2013-01-28
Meridian Capital Foundation

5% Or Greater Indirect Ownership Interest · Organization

0% 3 facilities 2013-01-28
Mso Associates LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 6 facilities 2013-01-28
Ostreicher, Marvin

5% Or Greater Indirect Ownership Interest · Individual

0% 35 facilities 2013-01-28
Ostreicher, Marvin

Operational/Managerial Control · Individual

0% 35 facilities 2013-01-28
Ostreicher, Susan

5% Or Greater Indirect Ownership Interest · Individual

0% 16 facilities 2013-01-28
Schoor, Kalman

5% Or Greater Indirect Ownership Interest · Individual

0% 3 facilities 2013-01-28
Susan Ostreicher 2012 Family Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 13 facilities 2013-01-28
Ventas Nhv Fund

5% Or Greater Indirect Ownership Interest · Organization

0% 3 facilities 2013-01-28
Weinstock, Abraham

5% Or Greater Indirect Ownership Interest · Individual

0% 5 facilities 2013-01-28

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