Parkers Prairie, MN

St Williams Living Center

4-star overall rating with 3-star inspections with $22,925 in total fines with 6 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

212 West Soo Street, Box 30, Parkers Prairie, MN

(218) 338-4671

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

53

Certified beds

Average residents

49

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1991-12-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.98

Registered nurse staffing · state 1.06 · national 0.68

LPN hours / resident day

0.82

Licensed practical nurse staffing · state 0.62 · national 0.87

Aide hours / resident day

3.09

Nurse aide staffing · state 2.56 · national 2.35

Total nurse hours

4.90

All reported nurse hours · state 4.23 · national 3.89

Licensed hours

1.80

RN + LPN hours · state 1.68 · national 1.54

Weekend hours

4.18

Weekend nurse staffing · state 3.68 · national 3.43

Weekend RN hours

0.64

Weekend registered nurse coverage · state 0.68 · national 0.47

Physical therapist

0.05

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

1.14

CMS adjusted RN staffing hours

Adjusted total hours

5.70

CMS adjusted total nurse staffing hours

Case-mix index

1.18

Higher values indicate more complex resident acuity

RN turnover

9%

Annual RN turnover · state 39% · national 45%

Total nurse turnover

29%

Annual nurse turnover · state 42% · national 46%

SNF VBP

Value-based purchasing

Program rank

1

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

100

Composite VBP score used to determine payment impact.

Payment multiplier

1.0278

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Total nurse turnover

10

Baseline 24.59% · Performance 18.18% · Measure score 10 · Achievement 10 · Improvement 9

Adjusted total nurse staffing

10

Baseline 5.04 hours · Performance 5.91 hours · Measure score 10 · Achievement 10 · Improvement 9

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.15%
10.72%
0.6 pts better
No Different than the National Rate · Eligible stays 25 · Observed rate 4% · Lower 95% interval 6.18%
Discharge to community Not Available
50.57%
Not Available · Eligible stays 21 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Medicare spending per beneficiary 0.65
1.02
0.4 pts better
Drug regimen review with follow-up Not Available
95.27%
Numerator Not Available · Denominator 11 · Too few residents or stays to report publicly.
Falls with major injury Not Available
0.77%
Numerator Not Available · Denominator 11 · Too few residents or stays to report publicly.
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 11 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 11 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened Not Available
2.29%
Numerator Not Available · Denominator 11 · Adjusted rate Not Available · Too few residents or stays to report publicly.
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays 10 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage 0.86%
8.2%
7.3 pts worse
Numerator 1 · Denominator 116
Staff flu vaccination coverage 46.55%
42%
4.5 pts better
Numerator 54 · Denominator 116
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 11 · Too few residents or stays to report publicly.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator Not Available · Newly certified or not enough cases to report.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 8 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 6 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
97.3%
2.7 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
96.1%
3.9 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 5.5%
3.9%
1.6 pts worse
3.3%
2.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 14.6% · Q2 4.8% · Q3 2.4% · Q4 0.0% · 4Q avg 5.5% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 2.8%
4.3%
1.5 pts better
11.4%
8.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.7% · Q3 5.6% · Q4 2.9% · 4Q avg 2.8%
Percentage of long-stay residents who lose too much weight 2.2%
4.1%
1.9 pts better
5.4%
3.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.9% · Q2 0.0% · Q3 2.9% · Q4 2.9% · 4Q avg 2.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 22.6%
12.4%
10.2 pts worse
19.6%
3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 23.5% · Q2 26.5% · Q3 20.0% · Q4 20.6% · 4Q avg 22.6%
Percentage of long-stay residents who received an antipsychotic medication 19.6%
17.5%
2.1 pts worse
16.7%
2.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 20.0% · Q2 16.0% · Q3 20.7% · Q4 21.4% · 4Q avg 19.6% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 12.6%
22.5%
9.9 pts better
16.3%
3.7 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 12.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 15.3%
18.6%
3.3 pts better
14.9%
0.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 14.7% · Q2 29.4% · Q3 8.6% · Q4 8.8% · 4Q avg 15.3% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 2.7%
2.3%
0.4 pts worse
1.0%
1.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 11.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 2.7% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 2.5%
2.6%
0.1 pts better
1.7%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 2.4% · Q2 0.0% · Q3 4.9% · Q4 2.6% · 4Q avg 2.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 13.4%
24.8%
11.4 pts better
19.8%
6.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.5% · Q2 19.5% · Q3 16.3% · Q4 7.0% · 4Q avg 13.4%
Percentage of long-stay residents with pressure ulcers 1.3%
5.4%
4.1 pts better
5.1%
3.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 2.6% · Q4 2.6% · 4Q avg 1.3% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.4%
88.6%
7.8 pts better
81.7%
14.7 pts better
Short Stay · 2024Q4-2025Q3 · Q1 91.7% · Q2 96.4% · Q3 97.5% · Q4 97.9% · 4Q avg 96.4%
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.9%
1.9 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 100.0%
82.7%
17.3 pts better
79.7%
20.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 100.0%

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-12-11 · Fire 2024-12-11

6 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

2 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2024-01-10 · Fire 2024-01-10

2 health deficiencies

Top issue: Infection Control (1 deficiency)

3 fire-safety deficiencies

Top issue: Miscellaneous (2 deficiencies)

Cycle 3 Health 2022-10-12 · Fire 2022-10-12

3 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2024-12-11

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-12-20

D · Potential for more than minimal harm 2024-12-11

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-12-23

F · Potential for more than minimal harm 2024-01-10

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-01-18

D · Potential for more than minimal harm 2024-01-10

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-01-18

D · Potential for more than minimal harm 2024-01-10

K753 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of highly flammable decorations.

Corrected 2024-01-18

C · Minimal harm 2022-10-12

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2022-10-14

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-12-15

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-01-14

D · Potential for more than minimal harm 2025-12-15

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-01-14

D · Potential for more than minimal harm 2025-12-15

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2026-01-14

J · Immediate jeopardy 2025-04-17

F700 · Quality of Life and Care Deficiencies

Health

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2025-04-11

F · Potential for more than minimal harm 2024-12-11

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-01-10

E · Potential for more than minimal harm 2024-12-11

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-01-09

G · Actual harm 2024-02-01

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-01-30

E · Potential for more than minimal harm 2024-01-10

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2024-02-13

E · Potential for more than minimal harm 2024-01-10

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-02-13

D · Potential for more than minimal harm 2022-10-12

F685 · Quality of Life and Care Deficiencies

Health

Assist a resident in gaining access to vision and hearing services.

Corrected 2022-11-15

D · Potential for more than minimal harm 2022-10-12

F881 · Infection Control Deficiencies

Health

Implement a program that monitors antibiotic use.

Corrected 2022-11-15

Penalties and ownership

What sits behind the stars

$22,925 2025-04-17

Fine

Fine · fine $22,925

Fine

Ownership

Bitzan, Marlene

Operational/Managerial Control · Individual

0% 1 facilities 2013-05-21
Dorn, Viola

Corporate Director · Individual

0% 1 facilities 2012-01-12
Haggenmiller, Jerome

Corporate Director · Individual

0% 1 facilities 2022-09-01
Hinrichs, Rose

Corporate Director · Individual

0% 1 facilities 2018-09-01
Hoffman, Scott

Corporate Director · Individual

0% 3 facilities 2022-09-01
Jakubiec, Dawn

Corporate Director · Individual

0% 1 facilities 2012-01-02
Kelly, Timothy

Operational/Managerial Control · Individual

0% 1 facilities 2013-04-01
Midwest Bank

5% Or Greater Mortgage Interest · Organization

0% 1 facilities 2005-04-29
Sundby, Scott

Operational/Managerial Control · Individual

0% 1 facilities 2015-02-16
Theis, Jeremy

Corporate Director · Individual

0% 1 facilities 2023-07-01
Vaske, David

Corporate Director · Individual

0% 1 facilities 2023-08-01

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