5 health deficiencies
Top issue: Resident Rights (2 deficiencies)
14 fire-safety deficiencies
Top issue: Smoke (5 deficiencies)
Thousand Oaks, CA
5-star overall rating with 4-star inspections with 5 recent health deficiencies with 14 fire-safety deficiencies in the latest cycle
250 Fairview Road, Thousand Oaks, CA
(805) 494-1233
Overall
5 / 5
CMS overall stars
Health inspections
4 / 5
Survey and complaint cycles
Staffing
3 / 5
RN + nurse staffing
Quality measures
5 / 5
Resident outcomes and process measures
Quick facts
Beds
99
Certified beds
Average residents
92
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
Pacs Group
Operator or chain grouping
Approved since
2002-07-11
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Chain footprint
264 facilities
Chain averages 3 overall / 3 health / 2 staffing / 4 quality stars
Changed ownership
No
Within the last 12 months
Family council
Yes
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Staffing
RN hours / resident day
0.49
Registered nurse staffing · state 0.65 · national 0.68
LPN hours / resident day
1.22
Licensed practical nurse staffing · state 1.22 · national 0.87
Aide hours / resident day
2.55
Nurse aide staffing · state 2.64 · national 2.35
Total nurse hours
4.26
All reported nurse hours · state 4.51 · national 3.89
Licensed hours
1.71
RN + LPN hours · state 1.87 · national 1.54
Weekend hours
3.81
Weekend nurse staffing · state 4.08 · national 3.43
Weekend RN hours
0.36
Weekend registered nurse coverage · state 0.50 · national 0.47
Physical therapist
0.12
Reported PT staffing · state 0.10 · national 0.07
Adjusted RN hours
0.42
CMS adjusted RN staffing hours
Adjusted total hours
3.58
CMS adjusted total nurse staffing hours
Case-mix index
1.63
Higher values indicate more complex resident acuity
RN turnover
25%
Annual RN turnover · state 42% · national 45%
Total nurse turnover
28%
Annual nurse turnover · state 38% · national 46%
SNF VBP
Program rank
9,118
Lower is better among SNFs in the FY 2026 VBP program.
Performance score
24.70
Composite VBP score used to determine payment impact.
Payment multiplier
0.9835
Above 1.000 increases Medicare payment; below 1.000 reduces it.
Program components
Readmission
0.79
Baseline 25.40% · Performance 24.32% · Measure score 0.79 · Achievement 0 · Improvement 0.79
Healthcare-associated infections
2.82
Baseline 10.52% · Performance 8.69% · Measure score 2.82 · Achievement 0 · Improvement 2.82
Total nurse turnover
5.42
Baseline 52.04% · Performance 41.52% · Measure score 5.42 · Achievement 5.42 · Improvement 3.37
Adjusted total nurse staffing
0.85
Baseline 3.18 hours · Performance 3.32 hours · Measure score 0.85 · Achievement 0.85 · Improvement 0.04
SNF QRP
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | 11.07% |
10.72%
0.3 pts worse
|
No Different than the National Rate · Eligible stays 547 · Observed rate 10.79% · Lower 95% interval 8.86% |
| Discharge to community | 58.97% |
50.57%
8.4 pts better
|
Better than the National Rate · Eligible stays 580 · Observed rate 53.1% · Lower 95% interval 55.47% |
| Medicare spending per beneficiary | 1.26 |
1.02
0.2 pts worse
|
|
| Drug regimen review with follow-up | 100% |
95.27%
4.7 pts better
|
Numerator 394 · Denominator 394 |
| Falls with major injury | 1.52% |
0.77%
0.8 pts worse
|
Numerator 6 · Denominator 394 |
| Discharge self-care score | 69.96% |
53.69%
16.3 pts better
|
Numerator 177 · Denominator 253 |
| Discharge mobility score | 78.26% |
50.94%
27.3 pts better
|
Numerator 198 · Denominator 253 |
| Pressure ulcers or injuries, new or worsened | 0.51% |
2.29%
1.8 pts better
|
Numerator 2 · Denominator 394 · Adjusted rate 0.35% |
| Healthcare-associated infections requiring hospitalization | 8.68% |
7.12%
1.6 pts worse
|
No Different than the National Rate · Eligible stays 392 · Observed rate 9.18% · Lower 95% interval 6.28% |
| Staff COVID-19 vaccination coverage | 13.14% |
8.2%
4.9 pts better
|
Numerator 23 · Denominator 175 |
| Staff flu vaccination coverage | 90.1% |
42%
48.1 pts better
|
Numerator 173 · Denominator 192 |
| Discharge function score | 73.12% |
56.45%
16.7 pts better
|
Numerator 185 · Denominator 253 |
| Transfer of health information to provider | 99.25% |
95.95%
3.3 pts better
|
Numerator 132 · Denominator 133 |
| Transfer of health information to patient | 98.6% |
96.28%
2.3 pts better
|
Numerator 212 · Denominator 215 |
| Resident COVID-19 vaccinations up to date | 46.6% |
25.2%
21.4 pts better
|
Numerator 89 · Denominator 191 |
Quality measures
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days | 2.8 |
2.3
0.5 pts worse
|
1.9
0.9 pts worse
|
Long Stay · 20240701-20250630 · Adjusted 2.8 · Observed 3.7 · Expected 2.5 · Used in QM five-star |
| Number of outpatient emergency department visits per 1000 long-stay resident days | 0.7 |
1.6
0.9 pts better
|
1.8
1.1 pts better
|
Long Stay · 20240701-20250630 · Adjusted 0.7 · Observed 0.7 · Expected 1.7 · Used in QM five-star |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100.0% |
98.5%
1.5 pts better
|
93.4%
6.6 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100.0% |
98.2%
1.8 pts better
|
95.5%
4.5 pts better
|
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0% |
| Percentage of long-stay residents experiencing one or more falls with major injury | 0.0% |
1.6%
1.6 pts better
|
3.3%
3.3 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star |
| Percentage of long-stay residents who have depressive symptoms | 7.9% |
6.8%
1.1 pts worse
|
11.4%
3.5 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 5.1% · Q2 3.4% · Q3 8.9% · Q4 14.5% · 4Q avg 7.9% |
| Percentage of long-stay residents who lose too much weight | 0.9% |
4.1%
3.2 pts better
|
5.4%
4.5 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 1.8% · Q2 1.7% · Q3 0.0% · Q4 0.0% · 4Q avg 0.9% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 18.8% |
13.7%
5.1 pts worse
|
19.6%
0.8 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 22.4% · Q2 15.0% · Q3 18.0% · Q4 20.0% · 4Q avg 18.8% |
| Percentage of long-stay residents who received an antipsychotic medication | 15.1% |
14.2%
0.9 pts worse
|
16.7%
1.6 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 16.3% · Q2 17.4% · Q3 10.4% · Q4 16.3% · 4Q avg 15.1% · Used in QM five-star |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.4%
0.4 pts better
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | 2.8% |
11.0%
8.2 pts better
|
16.3%
13.5 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 2.9% · Q2 3.1% · Q3 0.0% · Q4 5.8% · 4Q avg 2.8% · Used in QM five-star |
| Percentage of long-stay residents whose need for help with daily activities has increased | 5.3% |
10.7%
5.4 pts better
|
14.9%
9.6 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 3.8% · Q2 1.9% · Q3 3.7% · Q4 12.2% · 4Q avg 5.3% · Used in QM five-star |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.0% |
1.0%
1 pts better
|
1.0%
1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star |
| Percentage of long-stay residents with a urinary tract infection | 0.0% |
1.2%
1.2 pts better
|
1.7%
1.7 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 0.4% |
10.9%
10.5 pts better
|
19.8%
19.4 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 1.9% · 4Q avg 0.4% |
| Percentage of long-stay residents with pressure ulcers | 2.3% |
4.7%
2.4 pts better
|
5.1%
2.8 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 3.4% · Q2 3.5% · Q3 0.0% · Q4 2.0% · 4Q avg 2.3% · Used in QM five-star |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 100.0% |
94.0%
6 pts better
|
81.7%
18.3 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0% |
| Percentage of short-stay residents who had an outpatient emergency department visit | 7.9% |
11.2%
3.3 pts better
|
12.0%
4.1 pts better
|
Short Stay · 20240701-20250630 · Adjusted 7.9% · Observed 7.8% · Expected 11.1% · Used in QM five-star |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.9% |
1.5%
0.6 pts better
|
1.6%
0.7 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 1.5% · Q2 0.8% · Q3 0.7% · Q4 0.8% · 4Q avg 0.9% · Used in QM five-star |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 100.0% |
93.2%
6.8 pts better
|
79.7%
20.3 pts better
|
Short Stay · 2024Q3-2025Q2 · 4Q avg 100.0% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 24.8% |
23.2%
1.6 pts worse
|
23.9%
0.9 pts worse
|
Short Stay · 20240701-20250630 · Adjusted 24.8% · Observed 28.4% · Expected 27.3% · Used in QM five-star |
Survey summary
Top issue: Resident Rights (2 deficiencies)
14 fire-safety deficiencies
Top issue: Smoke (5 deficiencies)
Top issue: Resident Assessment and Care Planning (7 deficiencies)
17 fire-safety deficiencies
Top issue: Emergency Preparedness (7 deficiencies)
Top issue: Resident Rights (7 deficiencies)
7 fire-safety deficiencies
Top issue: Smoke (4 deficiencies)
Fire safety
Fire Safety
Have elevators that firefighters can control in the event of a fire.
Corrected 2025-03-13
Fire Safety
Conduct testing and exercise requirements.
Corrected 2025-03-13
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-03-19
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-03-19
Fire Safety
Have elevators that firefighters can control in the event of a fire.
Corrected 2025-03-13
Fire Safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2025-03-26
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-03-24
Fire Safety
Use approved construction type or materials.
Corrected 2025-03-13
Fire Safety
Provide properly protected cooking facilities.
Corrected 2025-03-13
Fire Safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-03-13
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2025-02-27
Fire Safety
Have properly installed electrical wiring and gas equipment.
Corrected 2025-03-13
Fire Safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2025-02-28
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2025-03-13
Fire Safety
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Corrected 2022-12-27
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-12-27
Fire Safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2022-12-27
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2022-12-27
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2022-12-27
Fire Safety
Establish procedures for tracking staff and patients during an emergency.
Corrected 2022-12-27
Fire Safety
Establish policies and procedures for medical documentation.
Corrected 2022-12-27
Fire Safety
Establish policies and procedures for volunteers.
Corrected 2022-12-27
Fire Safety
Establish roles under a Waiver declared by secretary.
Corrected 2022-12-27
Fire Safety
Provide primary/alternate means for communication.
Corrected 2022-12-27
Fire Safety
Implement emergency and standby power systems.
Corrected 2022-12-27
Fire Safety
Conduct risk assessment and an All-Hazards approach.
Corrected 2022-12-27
Fire Safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2022-12-27
Fire Safety
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2022-12-27
Fire Safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2022-12-27
Fire Safety
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Corrected 2022-12-27
Fire Safety
Ensure proper usage of power strips and extension cords.
Corrected 2022-12-27
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2019-06-11
Fire Safety
Use approved construction type or materials.
Corrected 2019-06-11
Fire Safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2019-06-11
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2019-06-11
Fire Safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2019-06-11
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2019-06-11
Fire Safety
Ensure proper usage of power strips and extension cords.
Corrected 2019-06-11
Inspection history
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-08-28
Health
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected 2025-08-28
Health
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Corrected 2025-03-03
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-03-03
Health
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2025-03-04
Health
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2025-03-03
Health
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2025-01-08
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-12-26
Health
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Corrected 2024-11-20
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-10-30
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-10-29
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-08-20
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-08-20
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-06-05
Health
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-05-06
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-03-19
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-02-12
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-09-15
Health
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Corrected 2023-08-11
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-07-25
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-05-17
Health
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-01-03
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-01-03
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-01-03
Health
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-01-03
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-01-03
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-01-03
Health
Provide routine and 24-hour emergency dental care for each resident.
Corrected 2023-01-03
Health
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected 2023-01-03
Health
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2023-01-03
Health
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected 2023-01-03
Health
Provide and implement an infection prevention and control program.
Corrected 2023-01-03
Health
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2019-05-02
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2019-05-02
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2019-05-02
Health
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2019-05-02
Health
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2019-05-02
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2019-05-02
Health
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2019-05-02
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2019-05-02
Health
Reasonably accommodate the needs and preferences of each resident.
Corrected 2019-05-02
Health
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2019-05-02
Health
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2019-05-02
Health
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2019-05-02
Health
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2019-05-02
Health
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2019-05-02
Health
Provide or get specialized rehabilitative services as required for a resident.
Corrected 2019-05-02
Health
Provide and implement an infection prevention and control program.
Corrected 2019-05-02
Penalties and ownership
5% Or Greater Direct Ownership Interest · Organization
Corporate Officer · Individual
5% Or Greater Indirect Ownership Interest · Individual
Corporate Officer · Individual
Corporate Officer · Individual
5% Or Greater Indirect Ownership Interest · Individual
5% Or Greater Indirect Ownership Interest · Organization
5% Or Greater Indirect Ownership Interest · Organization
Contracted Managing Employee · Individual
W-2 Managing Employee · Individual
Nearby options
Thousand Oaks, CA
3-star overall rating with 3-star inspections with $20,703 in total fines with 11 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle
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Newbury Park, CA
5-star overall rating with 5-star inspections with 1 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle
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