Federal inspection record · CMS data as of October 1, 2026
Porter Hills Health Center
3600 Fulton St E, Grand Rapids, MI · (616) 949-4971
- CMS high-performer trophy
- Certified beds
- 39
- Residents per day
- 38
- Ownership
- Non-Profit
- Chain
- No chain reported
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- July 1, 1976
1
How this home got 5 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Michigan.
-
Staffing
★★★★★no change (already 5)
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★5 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Michigan homes
Porter Hills Health Center carries 14 inspection points. That is fewer than 93% of Michigan's 420 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Michigan: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–18 pts
- 4★ 18–46 pts
- 3★ 46–78 pts
- 2★ 78–123 pts
- 1★ over 123 pts
Bars show every rated home in Michigan by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
9 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Resident Assessment and Care Planning2D
- D
Ensure each resident receives an accurate assessment.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care2D
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Infection Control2D
- D
Develop and implement policies and procedures for flu and pneumonia vaccinations.
- D
Provide and implement an infection prevention and control program.
Resident Rights1E
- E
Keep residents' personal and medical records private and confidential.
Nutrition and Dietary1F
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nursing and Physician Services1F
- F
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspection history
2025-07-24
1 health deficiencies · 3 fire-safety deficiencies
Top issue: Resident Rights (1 deficiency)
2024-08-01
5 health deficiencies · 2 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (2 deficiencies)
2023-06-14
3 health deficiencies · 0 fire-safety deficiencies
Top issue: Infection Control (1 deficiency)
4
Nursing time per resident, per day
Each resident here gets about 4 h 23 min of nursing staff time a day, 44 min of it from a registered nurse.
This home
4 h 23 min
Michigan average
4 h 2 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 28% of nursing staff and 13% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.9 pts better | 99.3% | 95.4% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.5 pts better | 100.0% | 95.5% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.2 pts worse | 4.2% | 3.0% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms3.8 pts better | 0.7% | 4.5% | 13.5% |
| Percentage of long-stay residents who lose too much weight5.5 pts better | 0.0% | 5.5% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication6.4 pts better | 13.0% | 19.4% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication2.7 pts better | 12.0% | 14.7% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened7.8 pts worse | 18.9% | 11.1% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increasedAbout the same | 10.7% | 10.7% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts worse | 1.0% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.3 pts worse | 2.8% | 1.5% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence8.1 pts worse | 27.5% | 19.4% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.5 pts better | 3.5% | 5.0% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.6 pts worse | 77.8% | 83.4% | 82.3% |
·
Who owns and runs it
18 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| United Methodist Retirement Communities, Inc. | 5% Or Greater Direct Ownership Interest · Organization | 100% | 2 facilities |
| Boettcher, Iris | Operational/Managerial Control · Individual | 0% | 8 facilities |
| Boettcher, Iris | Adp Of The SNF · Individual | 0% | 8 facilities |
| Carlson, Kalen | Operational/Managerial Control · Individual | 0% | 3 facilities |
| Carlson, Kalen | Adp Of The SNF · Individual | 0% | 3 facilities |
| Fetyko, Stephen | Corporate Director · Individual | 0% | 3 facilities |
| Fetyko, Stephen | Operational/Managerial Control · Individual | 0% | 3 facilities |
| Fetyko, Stephen | Trustee Of The SNF · Individual | 0% | 3 facilities |
| Fetyko, Stephen | Adp Of The SNF · Individual | 0% | 3 facilities |
| Fritz, Michael | Corporate Officer · Individual | 0% | 3 facilities |
| Ives, Harlem | Corporate Officer · Individual | 0% | 3 facilities |
| Maag, Nicole | Operational/Managerial Control · Individual | 0% | 3 facilities |
| Maag, Nicole | Trustee Of The SNF · Individual | 0% | 3 facilities |
| Maag, Nicole | Adp Of The SNF · Individual | 0% | 3 facilities |
| Nixon, John | Corporate Officer · Individual | 0% | 3 facilities |
| Umrcph, Inc. | Operational/Managerial Control · Organization | 0% | 2 facilities |
| Watkins, Trisha | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Watkins, Trisha | Adp Of The SNF · Individual | 0% | 2 facilities |
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Fire safety
5 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke4F
- E
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E
Install corridor and hallway doors that block smoke.
- F
Have approved installation, maintenance and testing program for fire alarm systems.
- F
Inspect, test, and maintain automatic sprinkler systems.
Emergency Preparedness1F
- F
Develop Emergency Preparedness policies and procedures.
·
Other homes nearby
-
Valley Health Center
Grand Rapids, MI
★★★★★- Worst citation, 3 yrs
- D
- Nursing / resident / day
- 5 h 15 min
- Fines
- $0
-
Corewell Health Rehabilitation & Nursing Center -
Grand Rapids, MI · Corewell Health
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 5 h 6 min
- Fines
- $0
-
Mission Point Nursing & Physical Rehabilitation Ce
Grand Rapids, MI · Mission Point Healthcare Services
★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- 4 h 5 min
- Fines
- $48,868