Edgartown, MA

Navigator Homes Of Martha's Vineyard

5-star overall rating with 4-star inspections with 4 recent health deficiencies

490 Vineyard Haven Road, Edgartown, MA

(508) 696-6465

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

106

Certified beds

Average residents

33

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1994-03-18

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.70

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

0.11

Licensed practical nurse staffing · state 0.96 · national 0.87

Aide hours / resident day

3.12

Nurse aide staffing · state 2.26 · national 2.35

Total nurse hours

4.93

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

1.81

RN + LPN hours · state 1.60 · national 1.54

Weekend hours

4.51

Weekend nurse staffing · state 3.45 · national 3.43

Weekend RN hours

1.21

Weekend registered nurse coverage · state 0.46 · national 0.47

Physical therapist

0.16

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

1.94

CMS adjusted RN staffing hours

Adjusted total hours

5.62

CMS adjusted total nurse staffing hours

Case-mix index

1.20

Higher values indicate more complex resident acuity

RN turnover

50%

Annual RN turnover · state 45% · national 45%

Total nurse turnover

51%

Annual nurse turnover · state 40% · national 46%

SNF VBP

Value-based purchasing

Program rank

1,258

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

58.34

Composite VBP score used to determine payment impact.

Payment multiplier

1.0135

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Total nurse turnover

1.67

Baseline 48.72% · Performance 56.86% · Measure score 1.67 · Achievement 1.67 · Improvement 0

Adjusted total nurse staffing

10

Baseline 6.02 hours · Performance 6.31 hours · Measure score 10 · Achievement 10 · Improvement 9

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission Not Available
10.72%
Not Available · Eligible stays 15 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Discharge to community Not Available
50.57%
Not Available · Eligible stays 9 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Medicare spending per beneficiary Not Available
1.02
Too few residents or stays to report publicly.
Drug regimen review with follow-up Not Available
95.27%
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.
Falls with major injury Not Available
0.77%
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 7 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 7 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened Not Available
2.29%
Numerator Not Available · Denominator 9 · Adjusted rate Not Available · Too few residents or stays to report publicly.
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays 9 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage 37.18%
8.2%
29 pts better
Numerator 29 · Denominator 78
Staff flu vaccination coverage 99.07%
42%
57.1 pts better
Numerator 107 · Denominator 108
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 7 · Too few residents or stays to report publicly.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 1 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 3 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 4 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.7
1.9
1.2 pts better
1.9
1.2 pts better
Long Stay · 20240701-20250630 · Adjusted 0.7 · Observed 0.4 · Expected 1.1 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.1
1.5
0.4 pts better
1.8
0.7 pts better
Long Stay · 20240701-20250630 · Adjusted 1.1 · Observed 0.7 · Expected 1.2 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
92.2%
7.8 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
94.8%
5.2 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 4.2%
3.5%
0.7 pts worse
3.3%
0.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 7.1% · Q2 3.6% · Q3 3.2% · Q4 3.1% · 4Q avg 4.2% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 4.4%
12.0%
7.6 pts better
11.4%
7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.6% · Q2 11.1% · Q3 3.4% · Q4 0.0% · 4Q avg 4.4%
Percentage of long-stay residents who lose too much weight 4.1%
5.2%
1.1 pts better
5.4%
1.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.2% · Q2 4.5% · Q3 0.0% · Q4 7.4% · 4Q avg 4.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 4.0%
19.2%
15.2 pts better
19.6%
15.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.2% · Q2 4.5% · Q3 3.8% · Q4 3.6% · 4Q avg 4.0%
Percentage of long-stay residents who received an antipsychotic medication 14.8%
22.5%
7.7 pts better
16.7%
1.9 pts better
Long Stay · 2024Q4-2025Q3 · Q3 13.6% · Q4 21.7% · 4Q avg 14.8% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 19.7%
17.7%
2 pts worse
16.3%
3.4 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 19.7% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 12.3%
17.6%
5.3 pts better
14.9%
2.6 pts better
Long Stay · 2024Q4-2025Q3 · Q4 9.5% · 4Q avg 12.3% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.0%
1 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 2.5%
2.0%
0.5 pts worse
1.7%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 3.6% · Q3 6.5% · Q4 0.0% · 4Q avg 2.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 22.2%
21.7%
0.5 pts worse
19.8%
2.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 22.0% · Q2 28.9% · Q3 12.8% · Q4 25.5% · 4Q avg 22.2%
Percentage of long-stay residents with pressure ulcers 1.8%
4.6%
2.8 pts better
5.1%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.5% · Q2 0.0% · Q3 0.0% · Q4 3.8% · 4Q avg 1.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 78.8%
77.1%
1.7 pts better
81.7%
2.9 pts worse
Short Stay · 2024Q4-2025Q3 · 4Q avg 78.8%

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-03-20 · Fire 2025-03-20

4 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-03-07 · Fire 2024-03-07

2 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2022-10-20 · Fire 2022-10-20

10 health deficiencies

Top issue: Resident Assessment and Care Planning (4 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-03-20

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-04-28

D · Potential for more than minimal harm 2025-03-20

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-04-28

D · Potential for more than minimal harm 2025-03-20

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-04-28

D · Potential for more than minimal harm 2025-03-20

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2025-04-28

E · Potential for more than minimal harm 2024-03-07

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-03-29

D · Potential for more than minimal harm 2024-03-07

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-03-29

H · Actual harm 2022-10-20

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-11-18

F · Potential for more than minimal harm 2022-10-20

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2022-11-11

F · Potential for more than minimal harm 2022-10-20

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2022-11-11

E · Potential for more than minimal harm 2022-10-20

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2022-11-11

E · Potential for more than minimal harm 2022-10-20

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2022-11-04

D · Potential for more than minimal harm 2022-10-20

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2022-11-11

D · Potential for more than minimal harm 2022-10-20

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-12-08

D · Potential for more than minimal harm 2022-10-20

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2022-11-04

D · Potential for more than minimal harm 2022-10-20

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2022-11-18

B · Minimal harm 2022-10-20

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2022-12-08

Penalties and ownership

What sits behind the stars

Ownership

Alberich, Henry

Corporate Director · Individual

0% 1 facilities 2022-05-07
Alliance Health Management Services LLC

Operational/Managerial Control · Organization

0% 10 facilities 2024-10-01
Anderson, Dianne

Corporate Director · Individual

0% 1 facilities 2025-09-01
Aubrey, Stever

Corporate Director · Individual

0% 1 facilities 2025-02-01
Brown, Mary

Corporate Director · Individual

0% 3 facilities 2022-05-07
Brown, Mary

Corporate Officer · Individual

0% 3 facilities 2022-05-07
Carreno, Nury

Operational/Managerial Control · Individual

0% 1 facilities 2025-03-24
Hubbard, Cynthia

Corporate Director · Individual

0% 1 facilities 2020-11-01
Loberg, Melinda

Corporate Director · Individual

0% 1 facilities 2021-05-01
Loberg, Melinda

Corporate Officer · Individual

0% 1 facilities 2022-10-05
Lozoya, Katherine

Operational/Managerial Control · Individual

0% 2 facilities 2024-10-01
Mcdonough, David

Operational/Managerial Control · Individual

0% 1 facilities 2025-06-26
Roush, David

Corporate Officer · Individual

0% 1 facilities 2023-01-01
Schaefer, John

Corporate Director · Individual

0% 1 facilities 2025-03-01
Woolf, Louis

Corporate Director · Individual

0% 3 facilities 2025-01-01
Yung, Alarick

Operational/Managerial Control · Individual

0% 1 facilities 2024-10-01

Nearby options

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3-star overall rating with 3-star inspections with $8,278 in total fines with 7 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
3 / 5
Staffing
2 / 5
Fines
$8,278
#2

Jml Care Center Inc

Falmouth, MA

2-star overall rating with 3-star inspections with 10 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
3 / 5
Staffing
4 / 5
Fines
$0
#3

Royal Of Cotuit

Mashpee, MA

2-star overall rating with 2-star inspections with $7,901 in total fines with 12 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
2 / 5
Fines
$7,901

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