Edgartown, MA

Navigator Homes Of Martha's Vineyard

5-star overall rating with 4-star inspections with 4 recent health deficiencies

490 Vineyard Haven Road, Edgartown, MA

(508) 696-6465

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

106

Certified beds

Average residents

33

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1994-03-18

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

1.70

Registered nurse staffing

LPN hours / resident day

0.11

Licensed practical nurse staffing

Aide hours / resident day

3.12

Nurse aide staffing

Weekend hours

4.51

Weekend nurse staffing

RN turnover

50%

Annual RN turnover

Total nurse turnover

51%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.7
1.9
1.2 pts better
1.9
1.2 pts better
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 1.1
1.5
0.4 pts better
1.8
0.7 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
92.2%
7.8 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
94.8%
5.2 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 4.2%
3.5%
0.7 pts worse
3.3%
0.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 4.4%
12.0%
7.6 pts better
11.4%
7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 4.1%
5.2%
1.1 pts better
5.4%
1.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 4.0%
19.2%
15.2 pts better
19.6%
15.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 14.8%
22.5%
7.7 pts better
16.7%
1.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 19.7%
17.7%
2 pts worse
16.3%
3.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 12.3%
17.6%
5.3 pts better
14.9%
2.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.0%
1 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 2.5%
2.0%
0.5 pts worse
1.7%
0.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 22.2%
21.7%
0.5 pts worse
19.8%
2.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 1.8%
4.6%
2.8 pts better
5.1%
3.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 78.8%
77.1%
1.7 pts better
81.7%
2.9 pts worse
Short Stay · 2024Q4-2025Q3

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-03-20 · Fire 2025-03-20

4 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-03-07 · Fire 2024-03-07

2 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2022-10-20 · Fire 2022-10-20

10 health deficiencies

Top issue: Resident Assessment and Care Planning (4 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-03-20

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-04-28

D · Potential for more than minimal harm 2025-03-20

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-04-28

D · Potential for more than minimal harm 2025-03-20

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-04-28

D · Potential for more than minimal harm 2025-03-20

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2025-04-28

E · Potential for more than minimal harm 2024-03-07

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-03-29

D · Potential for more than minimal harm 2024-03-07

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-03-29

H · Actual harm 2022-10-20

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-11-18

F · Potential for more than minimal harm 2022-10-20

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2022-11-11

F · Potential for more than minimal harm 2022-10-20

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2022-11-11

E · Potential for more than minimal harm 2022-10-20

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2022-11-11

E · Potential for more than minimal harm 2022-10-20

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2022-11-04

D · Potential for more than minimal harm 2022-10-20

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2022-11-11

D · Potential for more than minimal harm 2022-10-20

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-12-08

D · Potential for more than minimal harm 2022-10-20

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2022-11-04

D · Potential for more than minimal harm 2022-10-20

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2022-11-18

B · Minimal harm 2022-10-20

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2022-12-08

Penalties and ownership

What sits behind the stars

Ownership

Alberich, Henry

Corporate Director · Individual

0% 1 facilities 2022-05-07
Alliance Health Management Services LLC

Operational/Managerial Control · Organization

0% 10 facilities 2024-10-01
Anderson, Dianne

Corporate Director · Individual

0% 1 facilities 2025-09-01
Aubrey, Stever

Corporate Director · Individual

0% 1 facilities 2025-02-01
Brown, Mary

Corporate Director · Individual

0% 3 facilities 2022-05-07
Brown, Mary

Corporate Officer · Individual

0% 3 facilities 2022-05-07
Carreno, Nury

Operational/Managerial Control · Individual

0% 1 facilities 2025-03-24
Hubbard, Cynthia

Corporate Director · Individual

0% 1 facilities 2020-11-01
Loberg, Melinda

Corporate Director · Individual

0% 1 facilities 2021-05-01
Loberg, Melinda

Corporate Officer · Individual

0% 1 facilities 2022-10-05
Lozoya, Katherine

Operational/Managerial Control · Individual

0% 2 facilities 2024-10-01
Mcdonough, David

Operational/Managerial Control · Individual

0% 1 facilities 2025-06-26
Roush, David

Corporate Officer · Individual

0% 1 facilities 2023-01-01
Schaefer, John

Corporate Director · Individual

0% 1 facilities 2025-03-01
Woolf, Louis

Corporate Director · Individual

0% 3 facilities 2025-01-01
Yung, Alarick

Operational/Managerial Control · Individual

0% 1 facilities 2024-10-01

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