Falmouth, MA

Jml Care Center Inc

2-star overall rating with 3-star inspections with 10 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

184 Ter Heun Drive, Falmouth, MA

(508) 457-4621

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

1 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

132

Certified beds

Average residents

92

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1989-12-27

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.03

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

0.80

Licensed practical nurse staffing · state 0.96 · national 0.87

Aide hours / resident day

2.32

Nurse aide staffing · state 2.26 · national 2.35

Total nurse hours

4.16

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

1.84

RN + LPN hours · state 1.60 · national 1.54

Weekend hours

3.89

Weekend nurse staffing · state 3.45 · national 3.43

Weekend RN hours

0.71

Weekend registered nurse coverage · state 0.46 · national 0.47

Physical therapist

0.17

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

1.03

CMS adjusted RN staffing hours

Adjusted total hours

4.16

CMS adjusted total nurse staffing hours

Case-mix index

1.37

Higher values indicate more complex resident acuity

RN turnover

32%

Annual RN turnover · state 45% · national 45%

Total nurse turnover

42%

Annual nurse turnover · state 40% · national 46%

SNF VBP

Value-based purchasing

Program rank

4,582

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

39.38

Composite VBP score used to determine payment impact.

Payment multiplier

0.9924

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 22.12% · Performance 24.10% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

5.58

Baseline 6.16% · Performance 6.17% · Measure score 5.58 · Achievement 5.58 · Improvement 0

Total nurse turnover

6.11

Baseline 31.65% · Performance 38.71% · Measure score 6.11 · Achievement 6.11 · Improvement 0

Adjusted total nurse staffing

4.06

Baseline 4.13 hours · Performance 4.23 hours · Measure score 4.06 · Achievement 4.06 · Improvement 0.11

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.63%
10.72%
0.9 pts worse
No Different than the National Rate · Eligible stays 625 · Observed rate 10.24% · Lower 95% interval 9.53%
Discharge to community 62.99%
50.57%
12.4 pts better
Better than the National Rate · Eligible stays 622 · Observed rate 62.7% · Lower 95% interval 58.53%
Medicare spending per beneficiary 0.7
1.02
0.3 pts better
Drug regimen review with follow-up 91.65%
95.27%
3.6 pts worse
Numerator 417 · Denominator 455
Falls with major injury 0.88%
0.77%
0.1 pts worse
Numerator 4 · Denominator 455
Discharge self-care score 48.57%
53.69%
5.1 pts worse
Numerator 170 · Denominator 350
Discharge mobility score 59.14%
50.94%
8.2 pts better
Numerator 207 · Denominator 350
Pressure ulcers or injuries, new or worsened 3.08%
2.29%
0.8 pts worse
Numerator 14 · Denominator 455 · Adjusted rate 3.75%
Healthcare-associated infections requiring hospitalization 6.17%
7.12%
1 pts better
No Different than the National Rate · Eligible stays 417 · Observed rate 4.56% · Lower 95% interval 4.05%
Staff COVID-19 vaccination coverage 11.83%
8.2%
3.6 pts better
Numerator 20 · Denominator 169
Staff flu vaccination coverage 81.3%
42%
39.3 pts better
Numerator 213 · Denominator 262
Discharge function score 49.43%
56.45%
7 pts worse
Numerator 173 · Denominator 350
Transfer of health information to provider 99.73%
95.95%
3.8 pts better
Numerator 369 · Denominator 370
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 3 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 42.11%
25.2%
16.9 pts better
Numerator 96 · Denominator 228

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 3.1
1.9
1.2 pts worse
1.9
1.2 pts worse
Long Stay · 20240701-20250630 · Adjusted 3.1 · Observed 2.8 · Expected 1.7 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.7
1.5
1.2 pts worse
1.8
0.9 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.7 · Observed 2.5 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 80.1%
92.2%
12.1 pts worse
93.4%
13.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 95.6% · Q2 83.3% · Q3 69.9% · Q4 72.5% · 4Q avg 80.1%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 91.1%
94.8%
3.7 pts worse
95.5%
4.4 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 91.1%
Percentage of long-stay residents experiencing one or more falls with major injury 5.0%
3.5%
1.5 pts worse
3.3%
1.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.5% · Q2 6.9% · Q3 6.8% · Q4 4.3% · 4Q avg 5.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.4%
12.0%
11.6 pts better
11.4%
11 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.6% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.4%
Percentage of long-stay residents who lose too much weight 7.9%
5.2%
2.7 pts worse
5.4%
2.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.3% · Q2 6.6% · Q3 10.2% · Q4 11.7% · 4Q avg 7.9%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 9.2%
19.2%
10 pts better
19.6%
10.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.6% · Q2 5.8% · Q3 14.7% · Q4 8.8% · 4Q avg 9.2%
Percentage of long-stay residents who received an antipsychotic medication 19.4%
22.5%
3.1 pts better
16.7%
2.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 15.1% · Q2 22.8% · Q3 20.0% · Q4 19.3% · 4Q avg 19.4% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 17.6%
17.7%
0.1 pts better
16.3%
1.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 13.1% · Q2 10.8% · Q3 15.4% · Q4 33.5% · 4Q avg 17.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 23.3%
17.6%
5.7 pts worse
14.9%
8.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 18.2% · Q2 12.5% · Q3 30.5% · Q4 31.6% · 4Q avg 23.3% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.5%
1.0%
0.5 pts worse
1.0%
0.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.3% · Q2 2.3% · Q3 1.5% · Q4 0.7% · 4Q avg 1.5% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 6.8%
2.0%
4.8 pts worse
1.7%
5.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.7% · Q2 2.9% · Q3 7.2% · Q4 12.5% · 4Q avg 6.8% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 35.6%
21.7%
13.9 pts worse
19.8%
15.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 29.9% · Q2 29.5% · Q3 49.1% · Q4 33.6% · 4Q avg 35.6%
Percentage of long-stay residents with pressure ulcers 12.3%
4.6%
7.7 pts worse
5.1%
7.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 14.5% · Q2 16.1% · Q3 12.9% · Q4 5.3% · 4Q avg 12.3% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 67.2%
77.1%
9.9 pts worse
81.7%
14.5 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 91.5% · Q2 79.4% · Q3 56.9% · Q4 42.7% · 4Q avg 67.2%
Percentage of short-stay residents who had an outpatient emergency department visit 16.6%
11.8%
4.8 pts worse
12.0%
4.6 pts worse
Short Stay · 20240701-20250630 · Adjusted 16.6% · Observed 14.6% · Expected 9.8% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.9%
1.3%
0.6 pts worse
1.6%
0.3 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 2.5% · Q2 1.9% · Q3 1.3% · Q4 1.9% · 4Q avg 1.9% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 71.8%
77.7%
5.9 pts worse
79.7%
7.9 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 71.8%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 28.8%
25.8%
3 pts worse
23.9%
4.9 pts worse
Short Stay · 20240701-20250630 · Adjusted 28.8% · Observed 24.5% · Expected 20.3% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-06 · Fire 2025-02-06

10 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

2 fire-safety deficiencies

Top issue: Construction (1 deficiency)

Cycle 2 Health 2023-12-14 · Fire 2023-12-14

7 health deficiencies

Top issue: Pharmacy Service (2 deficiencies)

6 fire-safety deficiencies

Top issue: Construction (1 deficiency)

Cycle 3 Health 2021-09-20 · Fire 2021-09-20

6 health deficiencies

Top issue: Infection Control (2 deficiencies)

8 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2025-02-06

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-03-26

D · Potential for more than minimal harm 2025-02-06

K111 · Construction Deficiencies

Fire Safety

Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

Corrected 2025-03-26

E · Potential for more than minimal harm 2023-12-14

E41 · Emergency Preparedness Deficiencies

Fire Safety

Implement emergency and standby power systems.

Corrected 2024-01-03

E · Potential for more than minimal harm 2023-12-14

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-01-31

E · Potential for more than minimal harm 2023-12-14

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-01-31

E · Potential for more than minimal harm 2023-12-14

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-01-03

D · Potential for more than minimal harm 2023-12-14

K111 · Construction Deficiencies

Fire Safety

Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

Corrected 2024-01-31

D · Potential for more than minimal harm 2023-12-14

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-12-22

E · Potential for more than minimal harm 2021-09-20

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2021-10-18

E · Potential for more than minimal harm 2021-09-20

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2021-10-08

E · Potential for more than minimal harm 2021-09-20

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2021-11-26

E · Potential for more than minimal harm 2021-09-20

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2021-10-29

E · Potential for more than minimal harm 2021-09-20

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2021-10-15

D · Potential for more than minimal harm 2021-09-20

K111 · Construction Deficiencies

Fire Safety

Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

Corrected 2021-11-26

D · Potential for more than minimal harm 2021-09-20

K311 · Smoke Deficiencies

Fire Safety

Have an enclosure around a vertical opening shaft.

Corrected 2021-09-22

D · Potential for more than minimal harm 2021-09-20

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2021-10-19

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-02-06

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-03-12

E · Potential for more than minimal harm 2025-02-06

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-03-12

E · Potential for more than minimal harm 2025-02-06

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2025-03-12

D · Potential for more than minimal harm 2025-02-06

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-03-12

D · Potential for more than minimal harm 2025-02-06

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-03-12

D · Potential for more than minimal harm 2025-02-06

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2025-03-12

D · Potential for more than minimal harm 2025-02-06

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-03-12

D · Potential for more than minimal harm 2025-02-06

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2025-03-12

B · Minimal harm 2025-02-06

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-03-12

B · Minimal harm 2025-02-06

F712 · Nursing and Physician Services Deficiencies

Health

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Corrected 2025-03-12

F · Potential for more than minimal harm 2023-12-14

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-01-19

E · Potential for more than minimal harm 2023-12-14

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2024-01-19

E · Potential for more than minimal harm 2023-12-14

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-01-19

D · Potential for more than minimal harm 2023-12-14

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-01-19

D · Potential for more than minimal harm 2023-12-14

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-01-19

D · Potential for more than minimal harm 2023-12-14

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-01-19

D · Potential for more than minimal harm 2023-12-14

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-01-19

D · Potential for more than minimal harm 2023-11-08

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-12-01

F · Potential for more than minimal harm 2021-09-20

F801 · Nutrition and Dietary Deficiencies

Health

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2021-11-03

D · Potential for more than minimal harm 2021-09-20

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2021-11-03

D · Potential for more than minimal harm 2021-09-20

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2021-11-03

D · Potential for more than minimal harm 2021-09-20

F849 · Administration Deficiencies

Health

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2021-11-03

D · Potential for more than minimal harm 2021-09-20

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2021-11-03

Penalties and ownership

What sits behind the stars

Ownership

Lauf, Michael

Corporate Officer · Individual

0% 1 facilities 2022-03-17
Mcdonough Anastos, Mary

W-2 Managing Employee · Individual

0% 1 facilities 2011-01-11
Pino, Colleen

Corporate Director · Individual

0% 1 facilities 2016-04-16
Spofford, Robin

W-2 Managing Employee · Individual

0% 1 facilities 1998-04-16

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3-star overall rating with 3-star inspections with $8,278 in total fines with 7 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

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Staffing
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Fines
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2-star overall rating with 2-star inspections with $7,901 in total fines with 12 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

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Staffing
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Fines
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