Mashpee, MA

Royal Of Cotuit

2-star overall rating with 2-star inspections with $7,901 in total fines with 12 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

161 Falmouth Road, Mashpee, MA

(508) 477-2490

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

120

Certified beds

Average residents

72

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Royal Health Group

Operator or chain grouping

Approved since

1995-08-23

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

12 facilities

Chain averages 3 overall / 3 health / 2 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.63

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

0.89

Licensed practical nurse staffing · state 0.96 · national 0.87

Aide hours / resident day

2.02

Nurse aide staffing · state 2.26 · national 2.35

Total nurse hours

3.54

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

1.52

RN + LPN hours · state 1.60 · national 1.54

Weekend hours

3.04

Weekend nurse staffing · state 3.45 · national 3.43

Weekend RN hours

0.47

Weekend registered nurse coverage · state 0.46 · national 0.47

Physical therapist

0.06

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

0.56

CMS adjusted RN staffing hours

Adjusted total hours

3.17

CMS adjusted total nurse staffing hours

Case-mix index

1.53

Higher values indicate more complex resident acuity

RN turnover

75%

Annual RN turnover · state 45% · national 45%

Total nurse turnover

55%

Annual nurse turnover · state 40% · national 46%

SNF VBP

Value-based purchasing

Program rank

12,765

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

10.61

Composite VBP score used to determine payment impact.

Payment multiplier

0.9809

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 18.20% · Performance 22.08% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

0

Baseline 6.57% · Performance 8.46% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

3.74

Baseline 47.69% · Performance 48.39% · Measure score 3.74 · Achievement 3.74 · Improvement 0

Adjusted total nurse staffing

0.50

Baseline 3.11 hours · Performance 3.22 hours · Measure score 0.50 · Achievement 0.50 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.64%
10.72%
0.9 pts worse
No Different than the National Rate · Eligible stays 264 · Observed rate 11.36% · Lower 95% interval 8.51%
Discharge to community 59.48%
50.57%
8.9 pts better
Better than the National Rate · Eligible stays 272 · Observed rate 54.41% · Lower 95% interval 53.25%
Medicare spending per beneficiary 1.02
1.02
About the same
Drug regimen review with follow-up 91.81%
95.27%
3.5 pts worse
Numerator 157 · Denominator 171
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 171
Discharge self-care score 63.46%
53.69%
9.8 pts better
Numerator 66 · Denominator 104
Discharge mobility score 53.85%
50.94%
2.9 pts better
Numerator 56 · Denominator 104
Pressure ulcers or injuries, new or worsened 4.12%
2.29%
1.8 pts worse
Numerator 7 · Denominator 170 · Adjusted rate 4.19%
Healthcare-associated infections requiring hospitalization 8.46%
7.12%
1.3 pts worse
No Different than the National Rate · Eligible stays 164 · Observed rate 9.15% · Lower 95% interval 5.43%
Staff COVID-19 vaccination coverage 4.92%
8.2%
3.3 pts worse
Numerator 3 · Denominator 61
Staff flu vaccination coverage 27.54%
42%
14.5 pts worse
Numerator 19 · Denominator 69
Discharge function score 56.73%
56.45%
0.3 pts better
Numerator 59 · Denominator 104
Transfer of health information to provider 95.92%
95.95%
About the same
Numerator 47 · Denominator 49
Transfer of health information to patient 97.62%
96.28%
1.3 pts better
Numerator 82 · Denominator 84
Resident COVID-19 vaccinations up to date 20.83%
25.2%
4.4 pts worse
Numerator 20 · Denominator 96

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.9
1.9
1 pts worse
1.9
1 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.9 · Observed 2.4 · Expected 1.6 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 3.3
1.5
1.8 pts worse
1.8
1.5 pts worse
Long Stay · 20240701-20250630 · Adjusted 3.3 · Observed 3.1 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 84.8%
92.2%
7.4 pts worse
93.4%
8.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 81.0% · Q2 83.1% · Q3 80.0% · Q4 95.2% · 4Q avg 84.8%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 85.5%
94.8%
9.3 pts worse
95.5%
10 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 85.5%
Percentage of long-stay residents experiencing one or more falls with major injury 9.2%
3.5%
5.7 pts worse
3.3%
5.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.3% · Q2 6.2% · Q3 11.7% · Q4 12.9% · 4Q avg 9.2% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 12.0%
12.0%
About the same
11.4%
0.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 17.7% · Q2 16.4% · Q3 9.3% · Q4 3.6% · 4Q avg 12.0%
Percentage of long-stay residents who lose too much weight 7.1%
5.2%
1.9 pts worse
5.4%
1.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 8.9% · Q2 4.3% · Q3 4.3% · Q4 11.1% · 4Q avg 7.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 15.4%
19.2%
3.8 pts better
19.6%
4.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 16.3% · Q2 18.8% · Q3 14.3% · Q4 12.2% · 4Q avg 15.4%
Percentage of long-stay residents who received an antipsychotic medication 21.7%
22.5%
0.8 pts better
16.7%
5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 18.4% · Q2 21.6% · Q3 26.3% · Q4 20.5% · 4Q avg 21.7% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 19.9%
17.7%
2.2 pts worse
16.3%
3.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 26.1% · Q2 28.3% · Q3 7.6% · Q4 18.1% · 4Q avg 19.9% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 25.4%
17.6%
7.8 pts worse
14.9%
10.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 31.2% · Q2 23.4% · Q3 21.3% · Q4 25.5% · 4Q avg 25.4% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.7%
1.0%
0.3 pts better
1.0%
0.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.9% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.7% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 5.5%
2.0%
3.5 pts worse
1.7%
3.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.1% · Q2 4.8% · Q3 7.0% · Q4 5.2% · 4Q avg 5.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 30.4%
21.7%
8.7 pts worse
19.8%
10.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 27.2% · Q2 28.5% · Q3 35.7% · Q4 30.5% · 4Q avg 30.4%
Percentage of long-stay residents with pressure ulcers 3.9%
4.6%
0.7 pts better
5.1%
1.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.1% · Q2 5.5% · Q3 3.2% · Q4 2.8% · 4Q avg 3.9% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 71.4%
77.1%
5.7 pts worse
81.7%
10.3 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 61.8% · Q2 73.0% · Q3 75.7% · Q4 77.1% · 4Q avg 71.4%
Percentage of short-stay residents who had an outpatient emergency department visit 15.8%
11.8%
4 pts worse
12.0%
3.8 pts worse
Short Stay · 20240701-20250630 · Adjusted 15.8% · Observed 17.0% · Expected 12.1% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 2.3%
1.3%
1 pts worse
1.6%
0.7 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 2.3% · Q2 2.1% · Q3 3.0% · Q4 1.8% · 4Q avg 2.3% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 64.5%
77.7%
13.2 pts worse
79.7%
15.2 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 64.5%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 24.8%
25.8%
1 pts better
23.9%
0.9 pts worse
Short Stay · 20240701-20250630 · Adjusted 24.8% · Observed 25.9% · Expected 24.8% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-07 · Fire 2025-02-07

12 health deficiencies

Top issue: Resident Rights (4 deficiencies)

1 fire-safety deficiencies

Top issue: Emergency Preparedness (1 deficiency)

Cycle 2 Health 2023-12-05 · Fire 2023-12-05

11 health deficiencies

Top issue: Resident Rights (4 deficiencies)

2 fire-safety deficiencies

Top issue: Emergency Preparedness (2 deficiencies)

Cycle 3 Health 2021-06-08 · Fire 2021-06-08

17 health deficiencies

Top issue: Resident Assessment and Care Planning (5 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-02-07

E9 · Emergency Preparedness Deficiencies

Fire Safety

Include a process for Emergency Preparedness collaboration.

Corrected 2025-02-16

C · Minimal harm 2023-12-05

E25 · Emergency Preparedness Deficiencies

Fire Safety

Create arrangements with other facilities to receive patients.

Corrected 2023-12-13

C · Minimal harm 2023-12-05

E30 · Emergency Preparedness Deficiencies

Fire Safety

List the names and contact information of those in the facility.

Corrected 2023-12-13

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-07-15

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-08-03

D · Potential for more than minimal harm 2025-07-15

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-08-03

D · Potential for more than minimal harm 2025-07-15

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-08-03

F · Potential for more than minimal harm 2025-02-07

F727 · Nursing and Physician Services Deficiencies

Health

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2025-03-14

E · Potential for more than minimal harm 2025-02-07

F565 · Resident Rights Deficiencies

Health

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2025-03-07

E · Potential for more than minimal harm 2025-02-07

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-03-07

E · Potential for more than minimal harm 2025-02-07

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-03-07

E · Potential for more than minimal harm 2025-02-07

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-03-14

D · Potential for more than minimal harm 2025-02-07

F576 · Resident Rights Deficiencies

Health

Ensure residents have reasonable access to and privacy in their use of communication methods.

Corrected 2025-03-07

D · Potential for more than minimal harm 2025-02-07

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-03-14

D · Potential for more than minimal harm 2025-02-07

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-03-07

D · Potential for more than minimal harm 2025-02-07

F790 · Quality of Life and Care Deficiencies

Health

Provide routine and 24-hour emergency dental care for each resident.

Corrected 2025-03-14

D · Potential for more than minimal harm 2024-05-29

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-06-22

E · Potential for more than minimal harm 2023-12-05

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2023-12-29

E · Potential for more than minimal harm 2023-12-05

F565 · Resident Rights Deficiencies

Health

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2024-01-04

E · Potential for more than minimal harm 2023-12-05

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2023-12-29

E · Potential for more than minimal harm 2023-12-05

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-01-04

D · Potential for more than minimal harm 2023-12-05

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2024-01-04

D · Potential for more than minimal harm 2023-12-05

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-12-29

D · Potential for more than minimal harm 2023-12-05

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-12-29

D · Potential for more than minimal harm 2023-12-05

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-12-29

D · Potential for more than minimal harm 2023-12-05

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-12-29

D · Potential for more than minimal harm 2023-12-05

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-12-29

G · Actual harm 2023-10-16

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-11-07

G · Actual harm 2023-10-16

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2023-11-07

D · Potential for more than minimal harm 2023-04-11

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-05-12

E · Potential for more than minimal harm 2021-06-08

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2021-07-09

E · Potential for more than minimal harm 2021-06-08

F694 · Quality of Life and Care Deficiencies

Health

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2021-07-09

E · Potential for more than minimal harm 2021-06-08

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2021-07-09

D · Potential for more than minimal harm 2021-06-08

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2021-07-09

D · Potential for more than minimal harm 2021-06-08

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2021-07-09

D · Potential for more than minimal harm 2021-06-08

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2021-07-09

D · Potential for more than minimal harm 2021-06-08

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2021-07-09

D · Potential for more than minimal harm 2021-06-08

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2021-07-09

D · Potential for more than minimal harm 2021-06-08

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2021-07-09

D · Potential for more than minimal harm 2021-06-08

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2021-07-09

D · Potential for more than minimal harm 2021-06-08

F801 · Nutrition and Dietary Deficiencies

Health

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2021-07-09

D · Potential for more than minimal harm 2021-06-08

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2021-07-09

D · Potential for more than minimal harm 2021-06-08

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2021-07-09

D · Potential for more than minimal harm 2021-06-08

F849 · Administration Deficiencies

Health

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2021-07-09

Penalties and ownership

What sits behind the stars

$7,901 2023-10-16

Fine

Fine · fine $7,901

Fine

Ownership

Mamary, James

5% Or Greater Direct Ownership Interest · Individual

100% 12 facilities 2014-07-01
Batilo, Maria

Contracted Managing Employee · Individual

0% 1 facilities 2020-01-01
Reid, Paula

Operational/Managerial Control · Individual

0% 3 facilities 2014-07-01
Weeks, Shauna

W-2 Managing Employee · Individual

0% 1 facilities 2023-04-10

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