Federal inspection record · CMS data as of October 1, 2026
Mountain View Healthcare Center
2530 Solace Place, Mountain View, CA · (650) 961-6161
- Certified beds
- 129
- Residents per day
- 127
- Ownership
- For-Profit
- Chain
- Spyglass Healthcare
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- January 1, 1967
1
How this home got 3 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in California.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★+1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★3 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among California homes
Mountain View Healthcare Center carries 140.75 inspection points. That is fewer than 22% of California's 1,154 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in California: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–33 pts
- 4★ 33–66 pts
- 3★ 66–96 pts
- 2★ 96–146 pts
- 1★ over 146 pts
Bars show every rated home in California by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
60 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (2)
-
H
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
-
G
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Everything else, by area of care
Resident Assessment and Care Planning16E
- D
Ensure services provided by the nursing facility meet professional standards of quality.
- E
Ensure services provided by the nursing facility meet professional standards of quality.
- E
Ensure services provided by the nursing facility meet professional standards of quality.
- E
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- E
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- E
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D
Ensure each resident receives an accurate assessment.
- D
Ensure each resident receives an accurate assessment.
- D
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- E
Ensure services provided by the nursing facility meet professional standards of quality.
- D
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- D
Ensure services provided by the nursing facility meet professional standards of quality.
- D
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care11E
- E
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- E
Provide safe and appropriate respiratory care for a resident when needed.
- D
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide safe, appropriate dialysis care/services for a resident who requires such services.
- D
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
- D
Provide medically-related social services to help each resident achieve the highest possible quality of life.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide safe and appropriate respiratory care for a resident when needed.
- E
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- D
Provide safe and appropriate respiratory care for a resident when needed.
Resident Rights10E
- D
Ensure that residents are fully informed and understand their health status, care and treatments.
- D
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
- D
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- E
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Allow residents to self-administer drugs if determined clinically appropriate.
- D
Reasonably accommodate the needs and preferences of each resident.
- D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- E
Keep residents' personal and medical records private and confidential.
- E
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Pharmacy Service8E
- D
Ensure each resident’s drug regimen must be free from unnecessary drugs.
- E
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- E
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- E
Ensure each resident’s drug regimen must be free from unnecessary drugs.
- D
Ensure medication error rates are not 5 percent or greater.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Ensure each resident’s drug regimen must be free from unnecessary drugs.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary5F
- E
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
- F
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control4F
- E
Provide and implement an infection prevention and control program.
- D
Implement a program that monitors antibiotic use.
- E
Provide and implement an infection prevention and control program.
- F
Provide and implement an infection prevention and control program.
Administration2E
- D
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
- E
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Environmental1E
- E
Keep all essential equipment working safely.
Freedom from Abuse, Neglect, and Exploitation1D
- D
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Inspection history
2025-05-23
31 health deficiencies · 8 fire-safety deficiencies
Top issue: Pharmacy Service (6 deficiencies)
2023-11-16
6 health deficiencies · 4 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (3 deficiencies)
2021-05-07
23 health deficiencies · 1 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (7 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 58 min of nursing staff time a day, 45 min of it from a registered nurse.
This home
3 h 58 min
California average
4 h 33 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 44% of nursing staff and 36% of registered nurses left in the past year, along with 3 administrators.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$54,912 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2024-06-04 | Fine | $54,912 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.4 pts better | 1.8 | 2.2 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident daysAbout the same | 1.5 | 1.5 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.3 pts better | 100.0% | 98.7% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine1.5 pts worse | 96.4% | 97.9% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.6 pts better | 0.0% | 1.6% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms1.4 pts worse | 9.0% | 7.6% | 13.5% |
| Percentage of long-stay residents who lose too much weight2.1 pts better | 2.0% | 4.1% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication8.4 pts better | 5.3% | 13.7% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication3.7 pts worse | 16.0% | 12.3% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.3 pts better | 0.0% | 0.3% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened3.5 pts better | 5.4% | 8.9% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased7 pts better | 3.2% | 10.2% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.5 pts better | 0.2% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.2 pts better | 0.0% | 1.2% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence1.5 pts worse | 11.3% | 9.8% | 18.3% |
| Percentage of long-stay residents with pressure ulcers3.5 pts better | 0.8% | 4.3% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.3 pts better | 99.9% | 94.6% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit1.6 pts worse | 12.7% | 11.1% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.5 pts better | 0.8% | 1.3% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine4.5 pts better | 97.6% | 93.1% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission0.5 pts better | 22.1% | 22.6% | 23.4% |
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Who owns and runs it
25 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Spyglass Healthcare LLC | 5% Or Greater Direct Ownership Interest · Organization | 50% | 15 facilities |
| Mccormack, Ryan | 5% Or Greater Indirect Ownership Interest · Individual | 20% | 15 facilities |
| O'shea, Brady | 5% Or Greater Indirect Ownership Interest · Individual | 5% | 16 facilities |
| Bak, Abraham | Direct Ownership Interest · Individual | 0% | 24 facilities |
| Bak, Abraham | Operational/Managerial Control · Individual | 0% | 24 facilities |
| Bautista, Mary | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Bautista, Mary | Adp Of The SNF · Individual | 0% | 1 facilities |
| Bowline, Andrea | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Bowline, Andrea | Adp Of The SNF · Individual | 0% | 1 facilities |
| Brandi, Robert | Indirect Ownership Interest · Individual | 0% | 6 facilities |
| Duque, Elizalde | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Duque, Elizalde | Adp Of The SNF · Individual | 0% | 1 facilities |
| Haunga, Veisinia | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Mccormack, Shane | Operational/Managerial Control · Individual | 0% | 3 facilities |
| Mccormack, Shane | Adp Of The SNF · Individual | 0% | 3 facilities |
| Mejia-Aceituno, Kimberly | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Mejia-Aceituno, Kimberly | Adp Of The SNF · Individual | 0% | 1 facilities |
| Smith, Gregory | Operational/Managerial Control · Individual | 0% | 7 facilities |
| Smith, Gregory | Adp Of The SNF · Individual | 0% | 7 facilities |
| Syed, Quratul | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Syed, Quratul | Adp Of The SNF · Individual | 0% | 1 facilities |
| Valadez-Almaraz, Silvia | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Valadez-Almaraz, Silvia | Adp Of The SNF · Individual | 0% | 1 facilities |
| Yumang, Kristin | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Yumang, Kristin | Adp Of The SNF · Individual | 0% | 1 facilities |
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Fire safety
13 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Gas, Vacuum, and Electrical Systems4F
- D
Meet requirements for the use of electrical equipment.
- D
Ensure proper usage of power strips and extension cords.
- D
Have proper medical gas storage and administration areas.
- F
Have generator or other power source capable of supplying service within 10 seconds.
Emergency Preparedness3C
- C
List the names and contact information of those in the facility.
- C
Provide emergency officials' contact information.
- C
Provide primary/alternate means for communication.
Smoke3F
- F
Inspect, test, and maintain automatic sprinkler systems.
- D
Install a fire alarm system that can be heard throughout the facility.
- D
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Construction1D
- D
Use approved construction type or materials.
Miscellaneous1D
- D
Provide a written emergency evacuation plan.
Egress1D
- D
Have properly located and lighted "Exit" signs.
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Other homes nearby
-
Camino Ridge Post-Acute
Mountain View, CA · Spyglass Healthcare
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 58 min
- Fines
- $8,428
-
Villa Siena
Mountain View, CA
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 5 h 39 min
- Fines
- $0
-
Los Altos Post-Acute
Los Altos, CA · Spyglass Healthcare
★★★★★- Worst citation, 3 yrs
- H
- Nursing / resident / day
- 4 h 7 min
- Fines
- $251,640