Federal inspection record · CMS data as of October 1, 2026

Life Care Center Of East Ridge

1502 Mcdonald Road, Chattanooga, TN · (423) 894-1254

CMS overall rating

4 of 5

Compare with a nearby home →
Certified beds
108
Residents per day
87
Ownership
For-Profit
Chain
Life Care Centers Of America
Medicare / Medicaid
Medicare
Certified since
June 13, 2017

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Tennessee.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Tennessee homes

Life Care Center Of East Ridge carries 29 inspection points. That is fewer than 45% of Tennessee's 300 rated homes.

5★4★3★2★1★+9 homes above 175.505102550100inspection points → fewer is better on the leftThis home · 29 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Tennessee: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–9 pts
  • 4★ 9–17 pts
  • 3★ 17–31 pts
  • 2★ 31–61 pts
  • 1★ over 61 pts

Bars show every rated home in Tennessee by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

14 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 12 4 pts
E 1 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Resident Assessment and Care Planning7D
  1. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    August 21, 2025 · Standard · F842 · Corrected September 12, 2025

  2. D

    Ensure each resident receives an accurate assessment.

    June 5, 2024 · Standard · F641 · Corrected July 12, 2024

  3. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    June 5, 2024 · Standard · F644 · Corrected July 12, 2024

  4. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    June 5, 2024 · Standard · F645 · Corrected July 12, 2024

  5. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    June 5, 2024 · Standard · F656 · Corrected July 12, 2024

  6. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    July 20, 2022 · Standard · F656 · Corrected August 26, 2022

  7. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    July 20, 2022 · Standard · F842 · Corrected August 26, 2022

Quality of Life and Care4E
  1. D

    Provide safe and appropriate respiratory care for a resident when needed.

    August 21, 2025 · Standard · F695 · Corrected September 12, 2025

  2. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 5, 2024 · Standard · F689 · Corrected July 12, 2024

  3. E

    Provide enough food/fluids to maintain a resident's health.

    July 20, 2022 · Standard · F692 · Corrected August 26, 2022

  4. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    July 20, 2022 · Standard · F690 · Corrected August 26, 2022

Infection Control2D
  1. D

    Provide and implement an infection prevention and control program.

    August 21, 2025 · Standard · F880 · Corrected September 12, 2025

  2. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    August 21, 2025 · Standard · F883 · Corrected September 12, 2025

Nutrition and Dietary1F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    August 21, 2025 · Standard · F812 · Corrected September 12, 2025

Inspection history

  1. 2025-08-21

    5 health deficiencies · 2 fire-safety deficiencies

    Top issue: Infection Control (2 deficiencies)

  2. 2024-06-05

    5 health deficiencies · 3 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (4 deficiencies)

  3. 2022-07-20

    4 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 11 min of nursing staff time a day, 40 min of it from a registered nurse.

This home

4 h 11 min

Tennessee average

3 h 49 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 45% of nursing staff and 41% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine6.9 pts better96.4%89.5%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2 pts better95.8%93.8%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury3.8 pts worse7.1%3.3%3.2%
Percentage of long-stay residents who have depressive symptoms14.9 pts better0.0%14.9%13.5%
Percentage of long-stay residents who lose too much weight4.4 pts worse10.4%6.0%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication5.4 pts worse37.1%31.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication22.7 pts worse39.7%17.0%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased3.4 pts better10.1%13.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.6 pts better0.0%0.6%0.7%
Percentage of long-stay residents with a urinary tract infection1.7 pts better0.0%1.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence13 pts worse32.0%19.0%18.3%
Percentage of long-stay residents with pressure ulcers0.3 pts worse5.1%4.8%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine3 pts better82.4%79.4%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit5.1 pts better6.2%11.3%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.5 pts worse2.2%1.7%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine3.7 pts better82.9%79.2%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission4.4 pts better18.2%22.6%23.4%

·

Who owns and runs it

24 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Bryce, MarianOperational/Managerial Control · Individual0%2 facilities
Bryce, MarianAdp Of The SNF · Individual0%2 facilities
Center, ParkerManaging Control - Governing Body · Individual0%1 facilities
Center, ParkerOperational/Managerial Control · Individual0%1 facilities
Center, ParkerAdp Of The SNF · Individual0%1 facilities
Cross, CindyCorporate Officer · Individual0%183 facilities
Developers Investment Company IncDirect Ownership Interest · Organization0%71 facilities
Developers Investment Company IncOperational/Managerial Control · Organization0%71 facilities
Fletcher, ToddOperational/Managerial Control · Individual0%165 facilities
Henry, TerryCorporate Officer · Individual0%159 facilities
Jones, CharleneManaging Control - Governing Body · Individual0%1 facilities
Jones, CharleneOperational/Managerial Control · Individual0%1 facilities
Lay, LisaCorporate Officer · Individual0%166 facilities
Life Care Centers Of America, Inc.Operational/Managerial Control · Organization0%194 facilities
Life Care Centers Of America, Inc.Adp Of The SNF · Organization0%194 facilities
Preston, AubreyOperational/Managerial Control · Individual0%162 facilities
Preston, ForrestDirect Ownership Interest · Individual0%170 facilities
Preston, ForrestIndirect Ownership Interest · Individual0%170 facilities
Preston, ForrestAdp Of The SNF · Individual0%170 facilities
Solomon, JenniferManaging Control - Governing Body · Individual0%29 facilities
Solomon, JenniferOperational/Managerial Control · Individual0%29 facilities
Swanker, RichardCorporate Officer · Individual0%168 facilities
Thurmond, JoanCorporate Officer · Individual0%191 facilities
Ziegler, JamesOperational/Managerial Control · Individual0%165 facilities

·

Fire safety

5 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke3F
  1. F

    Inspect, test, and maintain automatic sprinkler systems.

    June 5, 2024 · K353 · Corrected June 12, 2024

  2. D

    Provide properly protected cooking facilities.

    June 5, 2024 · K324 · Corrected June 14, 2024

  3. D

    Install corridor and hallway doors that block smoke.

    July 20, 2022 · K363 · Corrected August 5, 2022

Egress2D
  1. D

    Meet other general requirements.

    July 20, 2022 · K200 · Corrected August 5, 2022

  2. D

    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    July 20, 2022 · K223 · Corrected August 5, 2022

·

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