Federal inspection record · CMS data as of October 1, 2026

Heritage Healthcare of Hammond

1300 Derek Drive, Hammond, LA · (985) 345-7210

CMS overall rating

1 of 5

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Certified beds
108
Residents per day
88
Ownership
For-Profit
Chain
Plantation Management Company
Medicare / Medicaid
Medicare + Medicaid
Certified since
August 20, 2001

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Louisiana.

  2. Staffing

    −1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change (already 1)

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Louisiana homes

Heritage Healthcare of Hammond carries 62 inspection points. That is fewer than 35% of Louisiana's 264 rated homes.

5★4★3★2★1★+8 homes above 23005102550100200inspection points → fewer is better on the leftThis home · 62 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Louisiana: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–15 pts
  • 4★ 15–33 pts
  • 3★ 33–53 pts
  • 2★ 53–88.75 pts
  • 1★ over 88.75 pts

Bars show every rated home in Louisiana by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

37 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 24 4 pts
E 9 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 3 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. J

    Ensure that residents are free from significant medication errors.

    June 7, 2024 · Standard inspection · Pharmacy Service · F760 · Corrected May 31, 2024

Everything else, by area of care

Resident Assessment and Care Planning9E
  1. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    April 15, 2026 · Standard · F658 · Corrected May 29, 2026

  2. E

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    May 21, 2025 · Standard · F636 · Corrected June 27, 2025

  3. D

    Assess the resident when there is a significant change in condition

    May 21, 2025 · Standard · F637 · Corrected June 27, 2025

  4. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    May 21, 2025 · Standard · F655 · Corrected June 27, 2025

  5. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    May 21, 2025 · Standard · F842 · Corrected June 27, 2025

  6. E

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    February 25, 2025 · Complaint · F842 · Corrected April 1, 2025

  7. D

    Ensure each resident receives an accurate assessment.

    November 13, 2024 · Complaint · F641 · Corrected December 16, 2024

  8. D

    Ensure each resident receives an accurate assessment.

    June 7, 2024 · Standard · F641 · Corrected July 12, 2024

  9. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    June 7, 2024 · Standard · F656 · Corrected July 12, 2024

Quality of Life and Care9D
  1. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    April 15, 2026 · Standard · F677 · Corrected July 10, 2026

  2. D

    Provide enough food/fluids to maintain a resident's health.

    April 15, 2026 · Standard · F692 · Corrected May 29, 2026

  3. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    February 12, 2026 · Complaint · F689 · Corrected March 18, 2026

  4. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    September 10, 2025 · Complaint · F686 · Corrected November 20, 2025

  5. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    September 10, 2025 · Complaint · F693 · Corrected November 20, 2025

  6. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    May 21, 2025 · Standard · F677 · Corrected June 27, 2025

  7. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    May 21, 2025 · Standard · F684 · Corrected June 27, 2025

  8. D

    Provide safe and appropriate respiratory care for a resident when needed.

    February 25, 2025 · Complaint · F695 · Corrected April 1, 2025

  9. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    June 7, 2024 · Standard · F677 · Corrected July 12, 2024

Nursing and Physician Services6E
  1. E

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    September 10, 2025 · Complaint · F725 · Corrected November 20, 2025

  2. D

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    September 10, 2025 · Complaint · F726 · Corrected November 20, 2025

  3. E

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    May 21, 2025 · Standard · F725 · Corrected June 27, 2025

  4. C

    Post nurse staffing information every day.

    May 21, 2025 · Standard · F732 · Corrected June 27, 2025

  5. D

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    February 25, 2025 · Complaint · F726 · Corrected April 1, 2025

  6. C

    Post nurse staffing information every day.

    June 7, 2024 · Standard · F732 · Corrected July 12, 2024

Pharmacy Service4E
  1. E

    Ensure medication error rates are not 5 percent or greater.

    April 15, 2026 · Standard · F759 · Corrected July 10, 2026

  2. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    September 10, 2025 · Complaint · F755 · Corrected November 20, 2025

  3. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    May 21, 2025 · Standard · F761 · Corrected June 27, 2025

  4. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    June 7, 2024 · Standard · F758 · Corrected July 12, 2024

Resident Rights3E
  1. D

    Reasonably accommodate the needs and preferences of each resident.

    April 15, 2026 · Standard · F558 · Corrected May 29, 2026

  2. C

    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    February 25, 2025 · Complaint · F577 · Corrected April 1, 2025

  3. E

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    June 7, 2024 · Standard · F585 · Corrected July 12, 2024

Infection Control3E
  1. D

    Provide and implement an infection prevention and control program.

    April 15, 2026 · Standard · F880 · Corrected July 10, 2026

  2. E

    Provide and implement an infection prevention and control program.

    May 21, 2025 · Standard · F880 · Corrected June 27, 2025

  3. E

    Provide and implement an infection prevention and control program.

    June 7, 2024 · Standard · F880 · Corrected July 12, 2024

Nutrition and Dietary2E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    May 21, 2025 · Standard · F812 · Corrected June 27, 2025

  2. D

    Dispose of garbage and refuse properly.

    May 21, 2025 · Standard · F814 · Corrected June 27, 2025

Inspection history

  1. 2026-04-15

    7 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  2. 2025-05-21

    22 health deficiencies · 0 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (6 deficiencies)

  3. 2024-06-07

    8 health deficiencies · 1 fire-safety deficiencies

    Top issue: Pharmacy Service (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 3 min of nursing staff time a day, 8 min of it from a registered nurse.

This home

3 h 3 min

Louisiana average

3 h 49 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 44% of nursing staff and 0% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$13,715 in federal fines on record over the past three years.

DatePenaltyAmount
2024-06-07Fine$13,715

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days1.2 pts worse3.62.41.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.5 pts worse3.12.61.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine6.2 pts better100.0%93.8%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.8 pts better98.8%96.0%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury3.3 pts worse6.8%3.5%3.2%
Percentage of long-stay residents who have depressive symptoms2.4 pts better0.0%2.4%13.5%
Percentage of long-stay residents who lose too much weight7.6 pts worse12.9%5.3%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication2.1 pts better21.2%23.3%19.5%
Percentage of long-stay residents who received an antipsychotic medication0.5 pts worse23.3%22.8%15.4%
Percentage of long-stay residents who were physically restrained0.2 pts better0.0%0.2%0.1%
Percentage of long-stay residents whose ability to walk independently worsened1 pts better14.1%15.1%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased4.9 pts better11.6%16.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder1 pts better0.0%1.0%0.7%
Percentage of long-stay residents with a urinary tract infection1.5 pts better0.4%1.9%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence1.1 pts better13.8%14.9%18.3%
Percentage of long-stay residents with pressure ulcers0.1 pts worse5.6%5.5%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine12.8 pts better99.2%86.4%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit0.3 pts worse14.7%14.4%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication2.2 pts better0.9%3.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine15.4 pts better93.2%77.8%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission3.8 pts worse32.1%28.3%23.4%

·

Who owns and runs it

7 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Qsst Trust For Gene Oliver Quirk Iii5% Or Greater Direct Ownership Interest · Organization16%10 facilities
Qsst Trust For Marshall Todd Quirk5% Or Greater Direct Ownership Interest · Organization16%10 facilities
Qsst Trust For Scott Holden Quirk5% Or Greater Direct Ownership Interest · Organization16%10 facilities
Delatte, KimberlyOperational/Managerial Control · Individual0%16 facilities
Quirk, Cynthia5% Or Greater Direct Ownership Interest · Individual0%14 facilities
Quirk, Gene5% Or Greater Direct Ownership Interest · Individual0%16 facilities
Quirk, ScottCorporate Director · Individual0%15 facilities

·

Fire safety

1 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Gas, Vacuum, and Electrical Systems1D
  1. D

    Have a battery powered remote alarm panel in a location accessible by operating personnel.

    June 7, 2024 · K916 · Corrected July 9, 2024

·

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