13 health deficiencies
Top issue: Quality of Life and Care (5 deficiencies)
11 fire-safety deficiencies
Top issue: Emergency Preparedness (6 deficiencies)
Show Low, AZ
2-star overall rating with 1-star inspections with abuse icon flag with $46,852 in total fines with 13 recent health deficiencies with 11 fire-safety deficiencies in the latest cycle
2401 East Hunt Street, Show Low, AZ
(928) 537-5333
Overall
2 / 5
CMS overall stars
Health inspections
1 / 5
Survey and complaint cycles
Staffing
2 / 5
RN + nurse staffing
Quality measures
5 / 5
Resident outcomes and process measures
Quick facts
Beds
58
Certified beds
Average residents
47
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
Haven Health
Operator or chain grouping
Approved since
1987-03-05
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Chain footprint
20 facilities
Chain averages 3 overall / 2 health / 2 staffing / 5 quality stars
Changed ownership
No
Within the last 12 months
Family council
Yes
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Staffing
RN hours / resident day
0.60
Registered nurse staffing · state 0.72 · national 0.68
LPN hours / resident day
0.93
Licensed practical nurse staffing · state 1.04 · national 0.87
Aide hours / resident day
1.31
Nurse aide staffing · state 2.36 · national 2.35
Total nurse hours
2.84
All reported nurse hours · state 4.12 · national 3.89
Licensed hours
1.54
RN + LPN hours · state 1.76 · national 1.54
Weekend hours
2.56
Weekend nurse staffing · state 3.62 · national 3.43
Weekend RN hours
0.36
Weekend registered nurse coverage · state 0.51 · national 0.47
Physical therapist
0.04
Reported PT staffing · state 0.10 · national 0.07
Adjusted RN hours
0.63
CMS adjusted RN staffing hours
Adjusted total hours
3.00
CMS adjusted total nurse staffing hours
Case-mix index
1.30
Higher values indicate more complex resident acuity
RN turnover
67%
Annual RN turnover · state 45% · national 45%
Total nurse turnover
62%
Annual nurse turnover · state 48% · national 46%
SNF VBP
Program rank
5,433
Lower is better among SNFs in the FY 2026 VBP program.
Performance score
36.20
Composite VBP score used to determine payment impact.
Payment multiplier
0.9897
Above 1.000 increases Medicare payment; below 1.000 reduces it.
Program components
Readmission
4.94
Baseline 24.36% · Performance 20.37% · Measure score 4.94 · Achievement 2.30 · Improvement 4.94
Healthcare-associated infections
7.38
Baseline 10.20% · Performance 6.10% · Measure score 7.38 · Achievement 5.80 · Improvement 7.38
Total nurse turnover
2.16
Baseline 66.67% · Performance 55.56% · Measure score 2.16 · Achievement 1.99 · Improvement 2.16
Adjusted total nurse staffing
0
Baseline 2.45 hours · Performance 2.61 hours · Measure score 0 · Achievement 0 · Improvement 0
SNF QRP
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | 9.78% |
10.72%
0.9 pts better
|
No Different than the National Rate · Eligible stays 115 · Observed rate 6.96% · Lower 95% interval 6.64% |
| Discharge to community | 54.25% |
50.57%
3.7 pts better
|
No Different than the National Rate · Eligible stays 101 · Observed rate 54.46% · Lower 95% interval 44.07% |
| Medicare spending per beneficiary | 0.9 |
1.02
0.1 pts better
|
|
| Drug regimen review with follow-up | 100% |
95.27%
4.7 pts better
|
Numerator 104 · Denominator 104 |
| Falls with major injury | 0% |
0.77%
0.8 pts better
|
Numerator 0 · Denominator 104 |
| Discharge self-care score | 74.14% |
53.69%
20.5 pts better
|
Numerator 43 · Denominator 58 |
| Discharge mobility score | 72.41% |
50.94%
21.5 pts better
|
Numerator 42 · Denominator 58 |
| Pressure ulcers or injuries, new or worsened | 0.96% |
2.29%
1.3 pts better
|
Numerator 1 · Denominator 104 · Adjusted rate 1.42% |
| Healthcare-associated infections requiring hospitalization | 6.1% |
7.12%
1 pts better
|
No Different than the National Rate · Eligible stays 87 · Observed rate 3.45% · Lower 95% interval 2.95% |
| Staff COVID-19 vaccination coverage | 0% |
8.2%
8.2 pts worse
|
Numerator 0 · Denominator 54 |
| Staff flu vaccination coverage | 1.96% |
42%
40 pts worse
|
Numerator 1 · Denominator 51 |
| Discharge function score | 65.52% |
56.45%
9.1 pts better
|
Numerator 38 · Denominator 58 |
| Transfer of health information to provider | 90% |
95.95%
6 pts worse
|
Numerator 27 · Denominator 30 |
| Transfer of health information to patient | 73.44% |
96.28%
22.8 pts worse
|
Numerator 47 · Denominator 64 |
| Resident COVID-19 vaccinations up to date | 19.57% |
25.2%
5.6 pts worse
|
Numerator 9 · Denominator 46 |
Quality measures
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 86.5% |
97.1%
10.6 pts worse
|
93.4%
6.9 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 89.7% · Q2 79.2% · Q3 90.5% · Q4 86.4% · 4Q avg 86.5% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 79.3% |
94.6%
15.3 pts worse
|
95.5%
16.2 pts worse
|
Long Stay · 2024Q3-2025Q2 · 4Q avg 79.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.0% |
2.1%
1.1 pts better
|
3.3%
2.3 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 3.4% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 1.0% · Used in QM five-star |
| Percentage of long-stay residents who have depressive symptoms | 0.0% |
4.2%
4.2 pts better
|
11.4%
11.4 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · 4Q avg 0.0% |
| Percentage of long-stay residents who lose too much weight | 13.5% |
5.3%
8.2 pts worse
|
5.4%
8.1 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 13.6% · 4Q avg 13.5% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 21.1% |
20.5%
0.6 pts worse
|
19.6%
1.5 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 22.7% · 4Q avg 21.1% |
| Percentage of long-stay residents who received an antipsychotic medication | 11.7% |
11.8%
0.1 pts better
|
16.7%
5 pts better
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 11.7% · Used in QM five-star |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.3%
0.3 pts better
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | 14.1% |
14.5%
0.4 pts better
|
16.3%
2.2 pts better
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 14.1% · Used in QM five-star |
| Percentage of long-stay residents whose need for help with daily activities has increased | 6.9% |
10.8%
3.9 pts better
|
14.9%
8 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · 4Q avg 6.9% · Used in QM five-star |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.0% |
0.9%
0.9 pts better
|
1.0%
1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · 4Q avg 0.0% · Used in QM five-star |
| Percentage of long-stay residents with a urinary tract infection | 1.1% |
1.2%
0.1 pts better
|
1.7%
0.6 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 3.4% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 1.1% · Used in QM five-star |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 18.4% |
20.5%
2.1 pts better
|
19.8%
1.4 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 11.7% · Q2 18.4% · 4Q avg 18.4% |
| Percentage of long-stay residents with pressure ulcers | 6.9% |
4.8%
2.1 pts worse
|
5.1%
1.8 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 12.4% · Q2 7.5% · Q3 5.7% · Q4 0.0% · 4Q avg 6.9% · Used in QM five-star |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 77.2% |
91.1%
13.9 pts worse
|
81.7%
4.5 pts worse
|
Short Stay · 2024Q4-2025Q3 · Q1 82.2% · Q2 83.3% · Q3 75.2% · Q4 69.9% · 4Q avg 77.2% |
| Percentage of short-stay residents who had an outpatient emergency department visit | 14.5% |
10.7%
3.8 pts worse
|
12.0%
2.5 pts worse
|
Short Stay · 20240701-20250630 · Adjusted 14.5% · Observed 16.9% · Expected 13.0% · Used in QM five-star |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.0% |
1.1%
1.1 pts better
|
1.6%
1.6 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 77.6% |
87.3%
9.7 pts worse
|
79.7%
2.1 pts worse
|
Short Stay · 2024Q3-2025Q2 · 4Q avg 77.6% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 25.9% |
24.6%
1.3 pts worse
|
23.9%
2 pts worse
|
Short Stay · 20240701-20250630 · Adjusted 25.9% · Observed 27.3% · Expected 25.1% · Used in QM five-star |
Survey summary
Top issue: Quality of Life and Care (5 deficiencies)
11 fire-safety deficiencies
Top issue: Emergency Preparedness (6 deficiencies)
Top issue: Quality of Life and Care (7 deficiencies)
4 fire-safety deficiencies
Top issue: Smoke (3 deficiencies)
Top issue: Nutrition and Dietary (2 deficiencies)
3 fire-safety deficiencies
Top issue: Smoke (2 deficiencies)
Fire safety
Fire Safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-12-03
Fire Safety
Develop Emergency Preparedness policies and procedures.
Corrected 2024-09-20
Fire Safety
Establish staff and initial training requirements.
Corrected 2024-09-20
Fire Safety
Conduct testing and exercise requirements.
Corrected 2024-09-20
Fire Safety
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2024-08-16
Fire Safety
Implement emergency and standby power systems.
Corrected 2024-09-20
Fire Safety
Conduct risk assessment and an All-Hazards approach.
Corrected 2024-09-20
Fire Safety
Install an approved automatic sprinkler system.
Corrected 2024-09-20
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-09-19
Fire Safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-09-19
Fire Safety
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Corrected 2024-09-16
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-09-20
Fire Safety
Provide properly protected cooking facilities.
Corrected 2023-10-15
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2023-10-15
Fire Safety
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Corrected 2023-10-15
Fire Safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2022-07-05
Fire Safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2022-07-05
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2022-07-05
Inspection history
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-12-03
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-05-16
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-05-16
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-11-19
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-09-20
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-09-20
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-09-20
Health
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2024-09-20
Health
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected 2024-09-20
Health
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2024-09-20
Health
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-09-20
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-09-20
Health
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2024-09-20
Health
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2024-09-20
Health
Provide or obtain dental services for each resident.
Corrected 2024-09-20
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-08-16
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-08-16
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-08-16
Health
Respond appropriately to all alleged violations.
Corrected 2024-08-16
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-08-16
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-03-29
Health
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2023-10-15
Health
Provide and implement an infection prevention and control program.
Corrected 2023-10-15
Health
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2023-10-15
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-10-15
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-10-15
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-10-15
Health
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-10-15
Health
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Corrected 2023-10-15
Health
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2022-07-15
Health
Provide enough food/fluids to maintain a resident's health.
Corrected 2022-07-15
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-07-15
Health
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2022-07-15
Penalties and ownership
Fine · fine $17,940
Fine
Fine · fine $28,912
Fine
Operational/Managerial Control · Individual
Operational/Managerial Control · Organization
Operational/Managerial Control · Individual
Operational/Managerial Control · Individual
Corporate Officer · Individual
Operational/Managerial Control · Individual
Corporate Officer · Individual
5% Or Greater Mortgage Interest · Organization
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Mortgage Interest · Organization
5% Or Greater Mortgage Interest · Organization
Operational/Managerial Control · Organization
Operational/Managerial Control · Individual
Operational/Managerial Control · Individual
5% Or Greater Direct Ownership Interest · Individual
Operational/Managerial Control · Individual
5% Or Greater Direct Ownership Interest · Individual
Operational/Managerial Control · Individual
5% Or Greater Direct Ownership Interest · Individual
Operational/Managerial Control · Individual
5% Or Greater Direct Ownership Interest · Individual
Operational/Managerial Control · Individual
Operational/Managerial Control · Individual
Corporate Officer · Individual
5% Or Greater Direct Ownership Interest · Individual
Operational/Managerial Control · Individual
Nearby options
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1-star overall rating with 1-star inspections with abuse icon flag with $8,278 in total fines with 17 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle
Winslow, AZ
1-star overall rating with 1-star inspections with Special Focus status with abuse icon flag with $117,139 in total fines with 15 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle
Globe, AZ
5-star overall rating with 5-star inspections with 3 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle
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