Federal inspection record · CMS data as of October 1, 2026
Haven Of Lakeside
3401 North Lockwood Drive, Lakeside, AZ · (928) 368-2060
- Certified beds
- 112
- Residents per day
- 105
- Ownership
- For-Profit
- Chain
- Haven Health
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- November 2, 2010
1
How this home got 1 star
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
-
Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Arizona.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change (already 1)
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★1 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Arizona homes
Haven Of Lakeside carries 99 inspection points. That is fewer than 5% of Arizona's 139 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Arizona: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–9.5 pts
- 4★ 9.5–23 pts
- 3★ 23–38 pts
- 2★ 38–59 pts
- 1★ over 59 pts
Bars show every rated home in Arizona by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
48 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Freedom from Abuse, Neglect, and Exploitation13E
- D
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D
Respond appropriately to all alleged violations.
- E
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D
Respond appropriately to all alleged violations.
- D
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- E
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care11E
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- E
Ensure the activities program is directed by a qualified professional.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- E
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- E
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- D
Ensure the activities program is directed by a qualified professional.
- D
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- D
Provide safe, appropriate pain management for a resident who requires such services.
Resident Assessment and Care Planning8E
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- E
Ensure services provided by the nursing facility meet professional standards of quality.
- D
PASARR screening for Mental disorders or Intellectual Disabilities
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- E
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- E
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- D
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
- D
Ensure each resident receives an accurate assessment.
Resident Rights5E
- E
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
- D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- D
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
- D
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- D
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Pharmacy Service3E
- E
Ensure medication error rates are not 5 percent or greater.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- E
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Administration3E
- E
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
- D
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
- E
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Nursing and Physician Services2E
- E
Post nurse staffing information every day.
- E
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Infection Control1D
- D
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Nutrition and Dietary1D
- D
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspection history
2025-11-19
19 health deficiencies · 2 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (4 deficiencies)
2024-06-06
15 health deficiencies · 2 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (9 deficiencies)
2022-12-08
14 health deficiencies · 0 fire-safety deficiencies
Top issue: Quality of Life and Care (5 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 10 min of nursing staff time a day, 35 min of it from a registered nurse.
This home
3 h 10 min
Arizona average
4 h 5 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 46% of nursing staff and 44% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$8,278 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2025-06-11 | Fine | $8,278 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.5 pts better | 1.0 | 1.5 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.2 pts worse | 1.4 | 1.2 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine23.6 pts worse | 73.2% | 96.8% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine26.8 pts worse | 67.9% | 94.7% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury2.6 pts worse | 4.9% | 2.3% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms3.3 pts better | 0.4% | 3.7% | 13.5% |
| Percentage of long-stay residents who lose too much weight0.5 pts worse | 5.9% | 5.4% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication6 pts worse | 27.4% | 21.4% | 19.5% |
| Percentage of long-stay residents who were physically restrained0.3 pts better | 0.0% | 0.3% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened7.3 pts better | 4.4% | 11.7% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased4.5 pts better | 6.1% | 10.6% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts better | 0.0% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.2 pts better | 0.0% | 1.2% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.1 pts better | 20.2% | 20.3% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.2 pts better | 3.1% | 4.3% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine9 pts worse | 83.6% | 92.6% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit1.8 pts worse | 11.8% | 10.0% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.1 pts better | 0.0% | 1.1% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine9.6 pts worse | 78.3% | 87.9% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission1.4 pts better | 22.1% | 23.5% | 23.4% |
·
Who owns and runs it
40 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Clark Globalmed, LLC | Operational/Managerial Control · Organization | 0% | 2 facilities |
| Clark Globalmed, LLC | Adp Of The SNF · Organization | 0% | 2 facilities |
| Clark, Randolph | Operational/Managerial Control · Individual | 0% | 4 facilities |
| Clark, Randolph | Adp Of The SNF · Individual | 0% | 4 facilities |
| Espinosa, Stephanie | Corporate Officer · Individual | 0% | 17 facilities |
| Espinosa, Stephanie | Operational/Managerial Control · Individual | 0% | 17 facilities |
| Espinosa, Stephanie | Adp Of The SNF · Individual | 0% | 17 facilities |
| Fair, Ryan | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Fair, Ryan | Adp Of The SNF · Individual | 0% | 1 facilities |
| Fragoso, Lindsay | Corporate Officer · Individual | 0% | 31 facilities |
| Fragoso, Lindsay | Operational/Managerial Control · Individual | 0% | 31 facilities |
| Fragoso, Lindsay | Adp Of The SNF · Individual | 0% | 31 facilities |
| Hansen, Caleb | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Hansen, Caleb | Adp Of The SNF · Individual | 0% | 1 facilities |
| Haven Health Properties LLC | 5% Or Greater Mortgage Interest · Organization | 0% | 11 facilities |
| Haven Health Properties LLC | Adp Of The SNF · Organization | 0% | 11 facilities |
| Haven Lakeside Real Estate LLC | 5% Or Greater Mortgage Interest · Organization | 0% | 1 facilities |
| Haven Lakeside Real Estate LLC | Adp Of The SNF · Organization | 0% | 1 facilities |
| Health Group Management LLC | Operational/Managerial Control · Organization | 0% | 31 facilities |
| Health Group Management LLC | Adp Of The SNF · Organization | 0% | 31 facilities |
| Longhurst, Stock | Operational/Managerial Control · Individual | 0% | 10 facilities |
| Longhurst, Stock | Adp Of The SNF · Individual | 0% | 10 facilities |
| Robertson, Brett | Direct Ownership Interest · Individual | 0% | 31 facilities |
| Robertson, Brett | Operational/Managerial Control · Individual | 0% | 31 facilities |
| Robertson, Brett | Adp Of The SNF · Individual | 0% | 31 facilities |
| Samuelian, Robert | Direct Ownership Interest · Individual | 0% | 19 facilities |
| Samuelian, Robert | Operational/Managerial Control · Individual | 0% | 19 facilities |
| Samuelian, Robert | Adp Of The SNF · Individual | 0% | 19 facilities |
| Samuelian, Spencer | Direct Ownership Interest · Individual | 0% | 31 facilities |
| Samuelian, Spencer | Operational/Managerial Control · Individual | 0% | 31 facilities |
| Samuelian, Spencer | Adp Of The SNF · Individual | 0% | 31 facilities |
| Samuelian, Stephen | Direct Ownership Interest · Individual | 0% | 19 facilities |
| Samuelian, Stephen | Operational/Managerial Control · Individual | 0% | 19 facilities |
| Samuelian, Stephen | Adp Of The SNF · Individual | 0% | 19 facilities |
| Seastrand, Jason | Direct Ownership Interest · Individual | 0% | 31 facilities |
| Seastrand, Jason | Operational/Managerial Control · Individual | 0% | 31 facilities |
| Seastrand, Jason | Adp Of The SNF · Individual | 0% | 31 facilities |
| West, Christian | Direct Ownership Interest · Individual | 0% | 31 facilities |
| West, Christian | Operational/Managerial Control · Individual | 0% | 31 facilities |
| West, Christian | Adp Of The SNF · Individual | 0% | 31 facilities |
·
Fire safety
4 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke3F
- F
Install a fire alarm system that can be heard throughout the facility.
- E
Install corridor and hallway doors that block smoke.
- E
Install an approved automatic sprinkler system.
Egress1D
- D
Keep aisles, corridors, and exits free of obstruction in case of emergency.
·
Other homes nearby
-
Haven Of Show Low
Show Low, AZ · Haven Health
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 2 h 46 min
- Fines
- $46,852
-
Winslow Campus Of Care
Winslow, AZ · Abuse icon
★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- 3 h 30 min
- Fines
- $95,591
-
Heritage Health Care Center
Globe, AZ · Life Care Centers Of America
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 3 h 33 min
- Fines
- $0