Waterloo, IA

Harmony House Health Care Center

1-star overall rating with 1-star inspections with 14 recent health deficiencies

2950 West Shaulis Road, Waterloo, IA

(319) 234-4495

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

65

Certified beds

Average residents

49

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Legacy Healthcare

Operator or chain grouping

Approved since

1989-03-30

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.61

Registered nurse staffing

LPN hours / resident day

0.46

Licensed practical nurse staffing

Aide hours / resident day

2.60

Nurse aide staffing

Weekend hours

3.20

Weekend nurse staffing

RN turnover

40%

Annual RN turnover

Total nurse turnover

44%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 79.9%
94.0%
14.1 pts worse
93.4%
13.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 95.9%
95.2%
0.7 pts better
95.5%
0.4 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 0.5%
3.7%
3.2 pts better
3.3%
2.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 0.0%
4.0%
4 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 4.4%
4.9%
0.5 pts better
5.4%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 25.8%
20.6%
5.2 pts worse
19.6%
6.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 32.4%
19.8%
12.6 pts worse
16.7%
15.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 14.4%
18.5%
4.1 pts better
16.3%
1.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 14.5%
18.3%
3.8 pts better
14.9%
0.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.7%
1.7%
1 pts better
1.0%
0.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 3.7%
2.5%
1.2 pts worse
1.7%
2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 25.1%
26.0%
0.9 pts better
19.8%
5.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 4.2%
4.3%
0.1 pts better
5.1%
0.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 72.3%
84.3%
12 pts worse
81.7%
9.4 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.9%
1.9 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 80.0%
73.3%
6.7 pts better
79.7%
0.3 pts better
Short Stay · 2024Q3-2025Q2

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-08-06 · Fire 2025-08-06

14 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-09-12 · Fire 2024-09-12

4 health deficiencies

Top issue: Administration (1 deficiency)

1 fire-safety deficiencies

Top issue: Emergency Preparedness (1 deficiency)

Cycle 3 Health 2023-06-22 · Fire 2023-06-22

1 health deficiencies

Top issue: Resident Rights (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-09-12

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2024-09-16

Inspection history

Recent health citations

J · Immediate jeopardy 2025-08-06

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-09-09

J · Immediate jeopardy 2025-08-06

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-09-09

D · Potential for more than minimal harm 2025-08-06

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-09-15

D · Potential for more than minimal harm 2025-08-06

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-09-15

D · Potential for more than minimal harm 2025-08-06

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2025-08-07

D · Potential for more than minimal harm 2025-08-06

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-09-09

D · Potential for more than minimal harm 2025-08-06

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2025-09-15

D · Potential for more than minimal harm 2025-08-06

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-09-15

D · Potential for more than minimal harm 2025-08-06

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-09-15

D · Potential for more than minimal harm 2025-08-06

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-09-15

D · Potential for more than minimal harm 2025-08-06

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-09-15

D · Potential for more than minimal harm 2025-08-06

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-09-15

D · Potential for more than minimal harm 2025-08-06

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-09-15

E · Potential for more than minimal harm 2025-04-16

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-05-16

E · Potential for more than minimal harm 2024-09-12

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-10-12

E · Potential for more than minimal harm 2024-09-12

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-10-12

E · Potential for more than minimal harm 2024-09-12

F839 · Administration Deficiencies

Health

Employ staff that are licensed, certified, or registered in accordance with state laws.

Corrected 2024-10-12

E · Potential for more than minimal harm 2024-09-12

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-10-12

G · Actual harm 2024-01-24

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-01-30

Penalties and ownership

What sits behind the stars

Ownership

Chaim Rajchenbach Descendants Tr Ua 04282008

5% Or Greater Indirect Ownership Interest · Organization

68% 83 facilities 2024-08-15
Oakway Operations LLC

5% Or Greater Indirect Ownership Interest · Organization

23% 48 facilities 2024-08-15
Doros Generation Trust U/A/D 1/3/12

5% Or Greater Indirect Ownership Interest · Organization

5% 78 facilities 2024-08-15
Beasley, Karla

Operational/Managerial Control · Individual

0% 29 facilities 2024-08-15
Behounek, Linsey

Operational/Managerial Control · Individual

0% 29 facilities 2024-08-15
Borcherding, Jenny

Operational/Managerial Control · Individual

0% 29 facilities 2024-08-15
Burken, Sheri

Operational/Managerial Control · Individual

0% 30 facilities 2024-08-15
Cutler, Darron

Operational/Managerial Control · Individual

0% 4 facilities 2024-08-15
Elwick, Lisa

Operational/Managerial Control · Individual

0% 1 facilities 2024-08-15
Friedenberg, Laura

Operational/Managerial Control · Individual

0% 29 facilities 2024-08-15
Geiger, Mary

Operational/Managerial Control · Individual

0% 1 facilities 2024-08-15
Hedberg, Jennifer

Operational/Managerial Control · Individual

0% 29 facilities 2024-08-15
Hennager, Christina

Operational/Managerial Control · Individual

0% 14 facilities 2024-08-15
Heying, Larina

Operational/Managerial Control · Individual

0% 29 facilities 2024-08-15
Houston, Mindy

Operational/Managerial Control · Individual

0% 30 facilities 2024-08-15
Iowa Portfolio Opco Holdings LLC

5% Or Greater Direct Ownership Interest · Organization

0% 20 facilities 2024-08-15
Jaeger, Krystle

Operational/Managerial Control · Individual

0% 29 facilities 2024-08-15
Knutson, Michele

Operational/Managerial Control · Individual

0% 13 facilities 2024-08-15
Larson, Melissa

Operational/Managerial Control · Individual

0% 29 facilities 2024-08-15
Legacy Healthcare Financial Services LLC

Operational/Managerial Control · Organization

0% 67 facilities 2024-08-15
Mcclure, Dorothy

Operational/Managerial Control · Individual

0% 29 facilities 2024-08-15
Otterbeck, Patricia

Operational/Managerial Control · Individual

0% 29 facilities 2024-08-15
Rajchenbach, Chaim

5% Or Greater Direct Ownership Interest · Individual

0% 46 facilities 2024-08-15
Rajchenbach, Chaim

Operational/Managerial Control · Individual

0% 46 facilities 2024-08-15
Scott, Kathleen

Operational/Managerial Control · Individual

0% 13 facilities 2024-08-15
Seu, Joshua

Operational/Managerial Control · Individual

0% 13 facilities 2024-08-15
Shabat, Menachem

Operational/Managerial Control · Individual

0% 84 facilities 2024-08-15
Shabat, Menachem

Corporate Officer · Individual

0% 84 facilities 2024-08-15
Shear, Kiley

Operational/Managerial Control · Individual

0% 29 facilities 2024-08-15
Staudt, Sandra

Operational/Managerial Control · Individual

0% 13 facilities 2024-08-15
Van Veghel, Elizabeth

Operational/Managerial Control · Individual

0% 29 facilities 2024-08-15
Wierschem, Bobbie

Operational/Managerial Control · Individual

0% 29 facilities 2024-08-15
Wood, Rosemary

Operational/Managerial Control · Individual

0% 13 facilities 2024-08-15
Wright, Amy

Operational/Managerial Control · Individual

0% 13 facilities 2024-08-15

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Health
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Staffing
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Fines
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5-star overall rating with 4-star inspections with 3 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
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Staffing
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#3

Harmony Waterloo

Waterloo, IA

2-star overall rating with 1-star inspections with abuse icon flag with $146,830 in total fines with 7 recent health deficiencies with 12 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
1 / 5
Staffing
3 / 5
Fines
$146,830

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