Waterloo, IA

Harmony Waterloo

2-star overall rating with 1-star inspections with abuse icon flag with $146,830 in total fines with 7 recent health deficiencies with 12 fire-safety deficiencies in the latest cycle

201 West Ridgeway Avenue, Waterloo, IA

(319) 234-7777

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

88

Certified beds

Average residents

72

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Legacy Healthcare

Operator or chain grouping

Approved since

1967-01-19

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

90 facilities

Chain averages 3 overall / 3 health / 3 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.63

Registered nurse staffing · state 0.73 · national 0.68

LPN hours / resident day

0.62

Licensed practical nurse staffing · state 0.57 · national 0.87

Aide hours / resident day

2.26

Nurse aide staffing · state 2.53 · national 2.35

Total nurse hours

3.51

All reported nurse hours · state 3.83 · national 3.89

Licensed hours

1.25

RN + LPN hours · state 1.30 · national 1.54

Weekend hours

3.17

Weekend nurse staffing · state 3.35 · national 3.43

Weekend RN hours

0.35

Weekend registered nurse coverage · state 0.50 · national 0.47

Physical therapist

0.06

Reported PT staffing · state 0.04 · national 0.07

Adjusted RN hours

0.61

CMS adjusted RN staffing hours

Adjusted total hours

3.44

CMS adjusted total nurse staffing hours

Case-mix index

1.39

Higher values indicate more complex resident acuity

RN turnover

33%

Annual RN turnover · state 44% · national 45%

Total nurse turnover

44%

Annual nurse turnover · state 44% · national 46%

SNF VBP

Value-based purchasing

Program rank

11,584

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

16.18

Composite VBP score used to determine payment impact.

Payment multiplier

0.9816

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

0

Baseline 5.93% · Performance 7.75% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

4.85

Baseline 39.66% · Performance 43.84% · Measure score 4.85 · Achievement 4.85 · Improvement 0

Adjusted total nurse staffing

0

Baseline 2.90 hours · Performance 3.01 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.91%
10.72%
0.8 pts better
No Different than the National Rate · Eligible stays 55 · Observed rate 5.45% · Lower 95% interval 5.98%
Discharge to community 54.53%
50.57%
4 pts better
No Different than the National Rate · Eligible stays 53 · Observed rate 54.72% · Lower 95% interval 42.91%
Medicare spending per beneficiary 0.77
1.02
0.2 pts better
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 28 · Denominator 28
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 28
Discharge self-care score 70%
53.69%
16.3 pts better
Numerator 14 · Denominator 20
Discharge mobility score 65%
50.94%
14.1 pts better
Numerator 13 · Denominator 20
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 28 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 7.75%
7.12%
0.6 pts worse
No Different than the National Rate · Eligible stays 25 · Observed rate 12% · Lower 95% interval 4.13%
Staff COVID-19 vaccination coverage 1.9%
8.2%
6.3 pts worse
Numerator 2 · Denominator 105
Staff flu vaccination coverage 43.33%
42%
1.3 pts better
Numerator 78 · Denominator 180
Discharge function score 65%
56.45%
8.5 pts better
Numerator 13 · Denominator 20
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 6 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 13 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 14 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 93.3%
94.0%
0.7 pts worse
93.4%
0.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 94.3% · Q2 91.3% · Q3 87.9% · Q4 100.0% · 4Q avg 93.3%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 92.2%
95.2%
3 pts worse
95.5%
3.3 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 92.2%
Percentage of long-stay residents experiencing one or more falls with major injury 0.7%
3.7%
3 pts better
3.3%
2.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 1.5% · Q4 1.6% · 4Q avg 0.7% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 6.3%
4.0%
2.3 pts worse
11.4%
5.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.6% · Q2 7.6% · Q3 1.6% · Q4 4.9% · 4Q avg 6.3%
Percentage of long-stay residents who lose too much weight 9.8%
4.9%
4.9 pts worse
5.4%
4.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 8.5% · Q2 18.5% · Q3 6.7% · Q4 4.9% · 4Q avg 9.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 20.4%
20.6%
0.2 pts better
19.6%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 22.0% · Q2 21.5% · Q3 20.0% · Q4 18.0% · 4Q avg 20.4%
Percentage of long-stay residents who received an antipsychotic medication 24.9%
19.8%
5.1 pts worse
16.7%
8.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 27.9% · Q2 26.0% · Q3 21.7% · Q4 23.9% · 4Q avg 24.9% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 16.9%
18.5%
1.6 pts better
16.3%
0.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 27.5% · Q2 24.9% · Q3 4.8% · Q4 8.1% · 4Q avg 16.9% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 10.1%
18.3%
8.2 pts better
14.9%
4.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 23.2% · Q2 6.2% · Q3 5.1% · Q4 6.9% · 4Q avg 10.1% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 2.9%
1.7%
1.2 pts worse
1.0%
1.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.7% · Q2 3.1% · Q3 1.4% · Q4 0.0% · 4Q avg 2.9% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 6.0%
2.5%
3.5 pts worse
1.7%
4.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 10.0% · Q2 1.4% · Q3 4.5% · Q4 7.9% · 4Q avg 6.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 35.3%
26.0%
9.3 pts worse
19.8%
15.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 47.0% · Q2 27.8% · Q3 30.0% · Q4 36.9% · 4Q avg 35.3%
Percentage of long-stay residents with pressure ulcers 4.9%
4.3%
0.6 pts worse
5.1%
0.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.4% · Q2 5.7% · Q3 5.6% · Q4 3.7% · 4Q avg 4.9% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 78.4%
84.3%
5.9 pts worse
81.7%
3.3 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 78.0% · Q2 77.9% · Q3 80.0% · Q4 77.6% · 4Q avg 78.4%
Percentage of short-stay residents who had an outpatient emergency department visit 6.1%
13.1%
7 pts better
12.0%
5.9 pts better
Short Stay · 20240701-20250630 · Adjusted 6.1% · Observed 5.7% · Expected 10.4% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 2.5%
1.9%
0.6 pts worse
1.6%
0.9 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 2.5% · Q2 2.4% · Q3 2.2% · Q4 2.7% · 4Q avg 2.5% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 28.2%
73.3%
45.1 pts worse
79.7%
51.5 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 28.2%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 14.3%
21.3%
7 pts better
23.9%
9.6 pts better
Short Stay · 20240701-20250630 · Adjusted 14.3% · Observed 11.4% · Expected 19.1% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-01-15 · Fire 2025-01-15

7 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

12 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Cycle 2 Health 2024-05-22 · Fire 2024-05-22

7 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

13 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Cycle 3 Health 2023-02-16 · Fire 2023-02-16

9 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

4 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-01-15

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2025-01-30

F · Potential for more than minimal harm 2025-01-15

E6 · Emergency Preparedness Deficiencies

Fire Safety

Conduct risk assessment and an All-Hazards approach.

Corrected 2025-01-30

F · Potential for more than minimal harm 2025-01-15

E7 · Emergency Preparedness Deficiencies

Fire Safety

Address patient/client population and determine types of services needed.

Corrected 2025-01-30

F · Potential for more than minimal harm 2025-01-15

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-01-30

F · Potential for more than minimal harm 2025-01-15

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-02-08

F · Potential for more than minimal harm 2025-01-15

K347 · Smoke Deficiencies

Fire Safety

Properly provide smoke detection systems in areas open to corridors.

Corrected 2025-02-04

F · Potential for more than minimal harm 2025-01-15

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-01-29

F · Potential for more than minimal harm 2025-01-15

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2025-01-30

F · Potential for more than minimal harm 2025-01-15

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2025-02-10

F · Potential for more than minimal harm 2025-01-15

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2025-01-23

F · Potential for more than minimal harm 2025-01-15

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-01-27

F · Potential for more than minimal harm 2025-01-15

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2025-02-04

F · Potential for more than minimal harm 2024-05-22

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-06-10

F · Potential for more than minimal harm 2024-05-22

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-06-12

F · Potential for more than minimal harm 2024-05-22

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2024-06-24

F · Potential for more than minimal harm 2024-05-22

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-06-07

F · Potential for more than minimal harm 2024-05-22

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-06-06

F · Potential for more than minimal harm 2024-05-22

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-06-24

F · Potential for more than minimal harm 2024-05-22

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-06-17

E · Potential for more than minimal harm 2024-05-22

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-06-12

E · Potential for more than minimal harm 2024-05-22

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-06-17

E · Potential for more than minimal harm 2024-05-22

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-06-12

E · Potential for more than minimal harm 2024-05-22

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2024-06-07

D · Potential for more than minimal harm 2024-05-22

K700 · Miscellaneous Deficiencies

Fire Safety

Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

Corrected 2024-05-29

D · Potential for more than minimal harm 2024-05-22

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-06-07

F · Potential for more than minimal harm 2023-02-16

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-03-15

F · Potential for more than minimal harm 2023-02-16

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-02-22

E · Potential for more than minimal harm 2023-02-16

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-03-01

D · Potential for more than minimal harm 2023-02-16

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-02-22

Inspection history

Recent health citations

J · Immediate jeopardy 2025-10-30

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-11-12

D · Potential for more than minimal harm 2025-05-01

F602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2025-05-08

D · Potential for more than minimal harm 2025-01-15

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-02-07

D · Potential for more than minimal harm 2025-01-15

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-02-07

D · Potential for more than minimal harm 2025-01-15

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-02-10

D · Potential for more than minimal harm 2025-01-15

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2025-02-07

D · Potential for more than minimal harm 2025-01-15

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-02-07

D · Potential for more than minimal harm 2024-11-21

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-11-22

E · Potential for more than minimal harm 2024-08-08

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-08-22

D · Potential for more than minimal harm 2024-08-08

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-08-22

D · Potential for more than minimal harm 2024-05-22

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-06-12

D · Potential for more than minimal harm 2024-05-22

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-06-12

D · Potential for more than minimal harm 2024-05-22

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-06-12

D · Potential for more than minimal harm 2024-05-22

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-06-12

E · Potential for more than minimal harm 2023-10-18

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-11-09

D · Potential for more than minimal harm 2023-04-13

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-04-24

D · Potential for more than minimal harm 2023-02-16

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-03-13

D · Potential for more than minimal harm 2023-02-16

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-03-13

D · Potential for more than minimal harm 2023-02-16

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-03-13

D · Potential for more than minimal harm 2023-02-16

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2023-03-13

D · Potential for more than minimal harm 2023-02-16

F791 · Quality of Life and Care Deficiencies

Health

Provide or obtain dental services for each resident.

Corrected 2023-03-13

D · Potential for more than minimal harm 2023-02-16

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-03-13

D · Potential for more than minimal harm 2023-02-16

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-03-13

Penalties and ownership

What sits behind the stars

$146,830 2025-10-30

Fine

Fine · fine $146,830

Fine

Ownership

Chaim Rajchenbach Descendants Tr Ua 04282008

5% Or Greater Direct Ownership Interest · Organization

60% 83 facilities 2023-04-01
Doros Generation Trust U/A/D 1/3/12

5% Or Greater Direct Ownership Interest · Organization

26% 78 facilities 2023-04-01
Oakway Operations LLC

5% Or Greater Direct Ownership Interest · Organization

15% 48 facilities 2023-04-01
Knapp, Justin

W-2 Managing Employee · Individual

0% 2 facilities 2023-03-29
Legacy Healthcare Financial Services LLC

Operational/Managerial Control · Organization

0% 67 facilities 2023-04-01
Shabat, Menachem

Corporate Officer · Individual

0% 84 facilities 2023-04-01

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3-star overall rating with 3-star inspections with 6 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

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#3

Harmony House Health Care Center

Waterloo, IA

1-star overall rating with 1-star inspections with 14 recent health deficiencies

Overall
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Health
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Staffing
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Fines
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