Federal inspection record · CMS data as of October 1, 2026
Hanover Hill Health Care Center
700 Hanover Street, Manchester, NH · (603) 627-3826
- Certified beds
- 124
- Residents per day
- 114
- Ownership
- For-Profit
- Chain
- No chain reported
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- July 24, 1970
1
How this home got 4 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in New Hampshire.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★4 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among New Hampshire homes
Hanover Hill Health Care Center carries 14 inspection points. That is fewer than 67% of New Hampshire's 72 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in New Hampshire: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–6 pts
- 4★ 6–15 pts
- 3★ 15–23 pts
- 2★ 23–40 pts
- 1★ over 40 pts
Bars show every rated home in New Hampshire by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
7 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
-
G
Ensure that residents are free from significant medication errors.
Everything else, by area of care
Resident Assessment and Care Planning2D
- D
Ensure services provided by the nursing facility meet professional standards of quality.
- D
PASARR screening for Mental disorders or Intellectual Disabilities
Nutrition and Dietary1E
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control1E
- E
Provide and implement an infection prevention and control program.
Pharmacy Service1D
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration1C
- C
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Inspection history
2026-03-10
1 health deficiencies · 1 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (1 deficiency)
2024-12-12
6 health deficiencies · 2 fire-safety deficiencies
Top issue: Pharmacy Service (2 deficiencies)
2024-01-05
0 health deficiencies · 3 fire-safety deficiencies
No concentrated health issue counts in this cycle.
4
Nursing time per resident, per day
Each resident here gets about 2 h 55 min of nursing staff time a day, 22 min of it from a registered nurse.
This home
2 h 55 min
New Hampshire average
3 h 52 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 25% of nursing staff and 15% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$8,512 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2024-12-12 | Fine | $8,512 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.2 pts better | 1.5 | 1.7 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days1 pts better | 0.9 | 1.9 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine2 pts better | 99.7% | 97.7% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.3 pts better | 98.1% | 97.8% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.2 pts better | 3.3% | 4.5% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms12.4 pts better | 3.4% | 15.8% | 13.5% |
| Percentage of long-stay residents who lose too much weight2.8 pts better | 2.4% | 5.2% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication4.1 pts worse | 23.2% | 19.1% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication6 pts worse | 23.9% | 17.9% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened4.5 pts better | 11.3% | 15.8% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased4.5 pts better | 17.8% | 22.3% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.5 pts better | 0.4% | 0.9% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.4 pts worse | 2.6% | 2.2% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.8 pts worse | 26.2% | 25.4% | 18.3% |
| Percentage of long-stay residents with pressure ulcers0.4 pts worse | 4.7% | 4.3% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine10 pts better | 97.1% | 87.1% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit7.5 pts better | 5.5% | 13.0% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.1 pts worse | 1.3% | 1.2% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine4 pts better | 89.7% | 85.7% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission1.1 pts worse | 22.9% | 21.8% | 23.4% |
·
Who owns and runs it
32 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Accordion Healthcare Consulting, LLC | Operational/Managerial Control · Organization | 0% | 1 facilities |
| Accordion Healthcare Consulting, LLC | Adp Of The SNF · Organization | 0% | 1 facilities |
| Athar, Masooma | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Athar, Masooma | Adp Of The SNF · Individual | 0% | 1 facilities |
| Foster, Heather | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Foster, Heather | Adp Of The SNF · Individual | 0% | 1 facilities |
| Intelycare Inc | Operational/Managerial Control · Organization | 0% | 11 facilities |
| Intelycare Inc | Adp Of The SNF · Organization | 0% | 11 facilities |
| Kelia, Inc. | Operational/Managerial Control · Organization | 0% | 1 facilities |
| Kelia, Inc. | Adp Of The SNF · Organization | 0% | 1 facilities |
| Lee, Allison | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Lee, Allison | Limited Partnership Interest · Individual | 0% | 1 facilities |
| Lee, Allison | Adp Of The SNF · Individual | 0% | 1 facilities |
| Lee, Elisabeth | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Lee, Elisabeth | Limited Partnership Interest · Individual | 0% | 1 facilities |
| Lee, Elisabeth | Adp Of The SNF · Individual | 0% | 1 facilities |
| Lee, Theodore | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Lee, Theodore | Limited Partnership Interest · Individual | 0% | 1 facilities |
| Lee, Theodore | Adp Of The SNF · Individual | 0% | 1 facilities |
| Mcintire, Lori | Corporate Officer · Individual | 0% | 1 facilities |
| Mcintire, Lori | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Mcintire, Lori | Adp Of The SNF · Individual | 0% | 1 facilities |
| Medwin Healthcare Staffing | Operational/Managerial Control · Organization | 0% | 1 facilities |
| Medwin Healthcare Staffing | Adp Of The SNF · Organization | 0% | 1 facilities |
| Megansett Realty, LLC | Adp Of The SNF · Organization | 0% | 1 facilities |
| Omnicare, LLC | Operational/Managerial Control · Organization | 0% | 1 facilities |
| Omnicare, LLC | Adp Of The SNF · Organization | 0% | 1 facilities |
| Silver Stone Investment Management, LLC | Operational/Managerial Control · Organization | 0% | 1 facilities |
| Silver Stone Investment Management, LLC | Adp Of The SNF · Organization | 0% | 1 facilities |
| Tjl Properties Management, LLC | Adp Of The SNF · Organization | 0% | 1 facilities |
| Wipfli Llp | Operational/Managerial Control · Organization | 0% | 102 facilities |
| Wipfli Llp | Adp Of The SNF · Organization | 0% | 102 facilities |
·
Fire safety
6 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke4D
- C
Inspect, test, and maintain automatic sprinkler systems.
- C
Properly select, install, inspect, or maintain portable fire extinguishes.
- D
Install corridor and hallway doors that block smoke.
- C
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems2D
- D
Have proper medical gas storage and administration areas.
- B
Meet requirements for the use of electrical equipment.
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Other homes nearby
-
St Joseph Residence
Manchester, NH
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 6 h 19 min
- Fines
- $0
-
Saint Teresa Rehabilitation & Nursing Center
Manchester, NH · Catholic Charities New Hampshire
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 4 h 3 min
- Fines
- $0
-
Mount Carmel Rehabilitation And Nursing Center
Manchester, NH · Catholic Charities New Hampshire
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 4 h 1 min
- Fines
- $0