Wailuku, HI

Hale Makua - Wailuku

5-star overall rating with 4-star inspections with $22,887 in total fines with 5 recent health deficiencies

1540 Lower Main Street, Wailuku, HI

(808) 243-1722

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

90

Certified beds

Average residents

73

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

2006-11-22

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

1.37

Registered nurse staffing

LPN hours / resident day

0.54

Licensed practical nurse staffing

Aide hours / resident day

2.68

Nurse aide staffing

Weekend hours

3.85

Weekend nurse staffing

RN turnover

17%

Annual RN turnover

Total nurse turnover

24%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 95.3%
96.3%
1 pts worse
93.4%
1.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 93.5%
95.4%
1.9 pts worse
95.5%
2 pts worse
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 4.3%
1.9%
2.4 pts worse
3.3%
1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 0.5%
1.4%
0.9 pts better
11.4%
10.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 5.9%
4.9%
1 pts worse
5.4%
0.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 8.1%
8.2%
0.1 pts better
19.6%
11.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 14.1%
11.3%
2.8 pts worse
16.7%
2.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.3%
0.3 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 23.5%
23.4%
0.1 pts worse
16.3%
7.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 19.7%
16.8%
2.9 pts worse
14.9%
4.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.4%
1.3%
0.1 pts worse
1.0%
0.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 2.6%
2.4%
0.2 pts worse
1.7%
0.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 19.2%
17.8%
1.4 pts worse
19.8%
0.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 1.0%
3.6%
2.6 pts better
5.1%
4.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 90.0%
82.8%
7.2 pts better
81.7%
8.3 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 8.6%
10.9%
2.3 pts better
12.0%
3.4 pts better
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 0.5%
1.0%
0.5 pts better
1.6%
1.1 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 86.4%
84.7%
1.7 pts better
79.7%
6.7 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 20.7%
19.6%
1.1 pts worse
23.9%
3.2 pts better
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-11-15 · Fire 2024-11-15

5 health deficiencies

Top issue: Environmental (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-05-03 · Fire 2024-05-03

9 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2023-11-08 · Fire 2023-11-08

8 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2023-11-08

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-12-20

Inspection history

Recent health citations

F · Potential for more than minimal harm 2024-11-15

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-12-20

F · Potential for more than minimal harm 2024-11-15

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2024-12-20

D · Potential for more than minimal harm 2024-11-15

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-12-20

D · Potential for more than minimal harm 2024-11-15

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-20

D · Potential for more than minimal harm 2024-11-15

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-12-20

E · Potential for more than minimal harm 2024-05-03

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-06-12

D · Potential for more than minimal harm 2024-05-03

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-06-12

D · Potential for more than minimal harm 2024-05-03

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-06-12

D · Potential for more than minimal harm 2024-05-03

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-06-12

D · Potential for more than minimal harm 2024-05-03

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-06-12

D · Potential for more than minimal harm 2024-05-03

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-06-12

D · Potential for more than minimal harm 2024-05-03

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-06-12

D · Potential for more than minimal harm 2024-05-03

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-06-12

D · Potential for more than minimal harm 2024-05-03

F847 · Administration Deficiencies

Health

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Corrected 2024-06-12

D · Potential for more than minimal harm 2023-11-08

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-12-20

D · Potential for more than minimal harm 2023-11-08

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-12-20

D · Potential for more than minimal harm 2023-11-08

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-12-20

D · Potential for more than minimal harm 2023-11-08

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-12-20

D · Potential for more than minimal harm 2023-11-08

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2023-12-20

D · Potential for more than minimal harm 2023-11-08

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-12-20

D · Potential for more than minimal harm 2023-11-08

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-12-20

D · Potential for more than minimal harm 2023-11-08

F790 · Quality of Life and Care Deficiencies

Health

Provide routine and 24-hour emergency dental care for each resident.

Corrected 2023-12-20

Penalties and ownership

What sits behind the stars

$10,348 2023-05-12

Fine

Fine · fine $10,348

Fine

$12,539 2023-05-12

Fine

Fine · fine $12,539

Fine

Ownership

Chun, Grant

Corporate Director · Individual

0% 2 facilities 2017-01-01
Dorheim, Tracy

Corporate Director · Individual

0% 2 facilities 2025-04-17
Kishaba, Richard

Corporate Director · Individual

0% 8 facilities 2020-01-01
Lo, Wesley

Operational/Managerial Control · Individual

0% 5 facilities 2016-12-01
Lo, Wesley

Corporate Director · Individual

0% 5 facilities 2019-01-01
Lo, Wesley

Corporate Officer · Individual

0% 5 facilities 2016-12-01
Lore, Andrew

Operational/Managerial Control · Individual

0% 5 facilities 2022-02-01
Mattfeld, Paul

Operational/Managerial Control · Individual

0% 1 facilities 2025-08-11
Mcbarnet, Alexander

Corporate Director · Individual

0% 2 facilities 2015-03-01
Mcclennon, Pamela

Operational/Managerial Control · Individual

0% 5 facilities 2025-04-01
Morikuni, Suanne

Operational/Managerial Control · Individual

0% 8 facilities 2020-01-01
Munekiyo, Michael

Corporate Director · Individual

0% 2 facilities 2015-03-01
Nishita, Josiah

Corporate Director · Individual

0% 2 facilities 2020-04-01
Ohana Pacific Management Company Inc

Operational/Managerial Control · Organization

0% 8 facilities 2020-01-01
Romson, Edward

Corporate Director · Individual

0% 2 facilities 2017-01-01
Sakamoto, Roy

Corporate Director · Individual

0% 2 facilities 2015-03-01
Wachi, Eileen

Corporate Director · Individual

0% 2 facilities 2017-06-01

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