Federal inspection record · CMS data as of October 1, 2026

Genoa Retirement Village

300 Cherry St, Genoa, OH · (419) 855-7755

  • CMS high-performer trophy

CMS overall rating

5 of 5

Compare with a nearby home →
Certified beds
68
Residents per day
64
Ownership
For-Profit
Chain
Trilogy Health Services
Medicare / Medicaid
Medicare + Medicaid
Certified since
June 25, 1985

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Ohio.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Ohio homes

Genoa Retirement Village carries 38 inspection points. That is fewer than 69% of Ohio's 913 rated homes.

5★4★3★2★1★+28 homes above 24805102550100200inspection points → fewer is better on the leftThis home · 38 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Ohio: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–15 pts
  • 4★ 15–42 pts
  • 3★ 42–69 pts
  • 2★ 69–121.25 pts
  • 1★ over 121.25 pts

Bars show every rated home in Ohio by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

15 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 10 4 pts
E 2 8 pts
F 3 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care6D
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    January 27, 2026 · Standard · F684 · Corrected February 27, 2026

  2. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    January 27, 2026 · Standard · F686 · Corrected February 27, 2026

  3. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    January 27, 2026 · Standard · F698 · Corrected February 27, 2026

  4. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    August 7, 2025 · Complaint · F690 · Corrected August 22, 2025

  5. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    January 4, 2024 · Standard · F689 · Corrected January 26, 2024

  6. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    April 22, 2021 · Standard · F690 · Corrected June 14, 2021

Infection Control3F
  1. E

    Provide and implement an infection prevention and control program.

    January 27, 2026 · Standard · F880 · Corrected February 27, 2026

  2. E

    Provide and implement an infection prevention and control program.

    January 4, 2024 · Standard · F880 · Corrected January 26, 2024

  3. F

    Provide and implement an infection prevention and control program.

    April 22, 2021 · Standard · F880 · Corrected June 14, 2021

Resident Rights3D
  1. D

    Reasonably accommodate the needs and preferences of each resident.

    January 4, 2024 · Standard · F558 · Corrected January 26, 2024

  2. D

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    January 4, 2024 · Standard · F585 · Corrected January 26, 2024

  3. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    April 22, 2021 · Standard · F550 · Corrected June 14, 2021

Administration1F
  1. F

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    January 27, 2026 · Standard · F867 · Corrected February 27, 2026

Nutrition and Dietary1F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    January 4, 2024 · Standard · F812 · Corrected January 26, 2024

Pharmacy Service1D
  1. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    January 4, 2024 · Standard · F756 · Corrected January 26, 2024

Inspection history

  1. 2026-01-27

    5 health deficiencies · 9 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  2. 2024-01-04

    7 health deficiencies · 5 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

  3. 2021-04-22

    3 health deficiencies · 3 fire-safety deficiencies

    Top issue: Infection Control (1 deficiency)

4

Nursing time per resident, per day

Each resident here gets about 3 h 21 min of nursing staff time a day, 55 min of it from a registered nurse.

This home

3 h 21 min

Ohio average

3 h 43 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 25% of nursing staff and 27% of registered nurses left in the past year, along with 2 administrators.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine2 pts better94.7%92.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2 pts better95.7%93.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.5 pts better0.6%3.1%3.2%
Percentage of long-stay residents who have depressive symptoms15.2 pts better16.4%31.6%13.5%
Percentage of long-stay residents who lose too much weight1.9 pts better4.2%6.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication3.8 pts better21.7%25.5%19.5%
Percentage of long-stay residents who received an antipsychotic medication8.5 pts better0.0%8.5%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened1.2 pts better4.1%5.3%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased0.7 pts worse5.7%5.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts better0.0%0.2%0.7%
Percentage of long-stay residents with a urinary tract infection0.4 pts better0.0%0.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence4.2 pts worse25.1%20.9%18.3%
Percentage of long-stay residents with pressure ulcers1.4 pts worse4.6%3.2%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine0.2 pts better78.6%78.4%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit1.5 pts better11.1%12.6%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.1 pts worse1.3%1.2%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine0.1 pts worse76.3%76.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission1.8 pts worse26.2%24.4%23.4%

·

Who owns and runs it

18 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Barney, LeighCorporate Officer · Individual0%127 facilities
Bryant, WilliamCorporate Officer · Individual0%45 facilities
Bufford, RandallCorporate Officer · Individual0%32 facilities
Conner, GregoryCorporate Officer · Individual0%52 facilities
Continental Merger Sub LLC5% Or Greater Indirect Ownership Interest · Organization0%100 facilities
Corbin, KathyW-2 Managing Employee · Individual0%79 facilities
Davis, DavidCorporate Officer · Individual0%127 facilities
Fightmaster, LisaW-2 Managing Employee · Individual0%58 facilities
Keybank National Association5% Or Greater Mortgage Interest · Organization0%45 facilities
Mehaffey, ToddCorporate Officer · Individual0%44 facilities
Northstar Healthcare Income Inc5% Or Greater Indirect Ownership Interest · Organization0%45 facilities
Northstar Healthcare Income Operating Partnership LP5% Or Greater Indirect Ownership Interest · Organization0%45 facilities
Pietrowski, CristinaCorporate Officer · Individual0%42 facilities
Prosky, DannyCorporate Officer · Individual0%65 facilities
Streiff, MathieuCorporate Officer · Individual0%42 facilities
Trilogy Holdings Nt-Hci, LLC5% Or Greater Indirect Ownership Interest · Organization0%43 facilities
Trilogy Management Services LLCOperational/Managerial Control · Organization0%124 facilities
Vernon, MichelleOperational/Managerial Control · Individual0%1 facilities

·

Fire safety

17 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke6F
  1. F

    Inspect, test, and maintain automatic sprinkler systems.

    January 27, 2026 · K353 · Corrected February 27, 2026

  2. F

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    January 27, 2026 · K372 · Corrected February 27, 2026

  3. E

    Install corridor and hallway doors that block smoke.

    January 27, 2026 · K363 · Corrected February 27, 2026

  4. F

    Provide properly protected cooking facilities.

    January 4, 2024 · K324 · Corrected January 26, 2024

  5. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    April 22, 2021 · K345 · Corrected June 14, 2021

  6. F

    Inspect, test, and maintain automatic sprinkler systems.

    April 22, 2021 · K353 · Corrected June 14, 2021

Gas, Vacuum, and Electrical Systems4F
  1. F

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    January 27, 2026 · K914 · Corrected February 27, 2026

  2. F

    Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

    January 27, 2026 · K926 · Corrected February 27, 2026

  3. F

    Have generator or other power source capable of supplying service within 10 seconds.

    January 4, 2024 · K918 · Corrected January 26, 2024

  4. E

    Ensure proper usage of power strips and extension cords.

    January 4, 2024 · K920 · Corrected January 26, 2024

Miscellaneous2F
  1. F

    Have simulated fire drills held at unexpected times.

    January 27, 2026 · K712 · Corrected February 27, 2026

  2. F

    Have simulated fire drills held at unexpected times.

    January 4, 2024 · K712 · Corrected January 26, 2024

Egress2E
  1. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    January 27, 2026 · K222 · Corrected February 27, 2026

  2. E

    Have exits that are accessible at all times.

    April 22, 2021 · K271 · Corrected June 14, 2021

Services2F
  1. E

    Have properly installed electrical wiring and gas equipment.

    January 27, 2026 · K511 · Corrected February 27, 2026

  2. F

    Have properly installed electrical wiring and gas equipment.

    January 4, 2024 · K511 · Corrected January 26, 2024

Emergency Preparedness1F
  1. F

    Address subsistence needs for staff and patients.

    January 27, 2026 · E15 · Corrected February 27, 2026

·

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