Federal inspection record · CMS data as of October 1, 2026

Otterbein Portage Valley

20311 Pemberville Rd, Pemberville, OH · (419) 833-7000

CMS overall rating

4 of 5

Compare with a nearby home →
Certified beds
50
Residents per day
47
Ownership
Non-Profit
Chain
Otterbein Seniorlife
Medicare / Medicaid
Medicare + Medicaid
Certified since
December 15, 1981

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Ohio.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Ohio homes

Otterbein Portage Valley carries 45 inspection points. That is fewer than 63% of Ohio's 913 rated homes.

5★4★3★2★1★+28 homes above 24805102550100200inspection points → fewer is better on the leftThis home · 45 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Ohio: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–15 pts
  • 4★ 15–42 pts
  • 3★ 42–69 pts
  • 2★ 69–121.25 pts
  • 1★ over 121.25 pts

Bars show every rated home in Ohio by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

27 health citations on record since 2020. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 24 4 pts
E 1 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. G

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    November 28, 2022 · Standard inspection · Quality of Life and Care · F686 · Corrected December 22, 2022

Everything else, by area of care

Quality of Life and Care10D
  1. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    June 18, 2025 · Standard · F686 · Corrected July 11, 2025

  2. D

    Provide safe and appropriate respiratory care for a resident when needed.

    June 18, 2025 · Standard · F695 · Corrected July 11, 2025

  3. D

    Provide safe, appropriate pain management for a resident who requires such services.

    June 18, 2025 · Complaint · F697 · Corrected July 11, 2025

  4. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    March 4, 2025 · Complaint · F684 · Corrected March 21, 2025

  5. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 4, 2025 · Complaint · F689 · Corrected March 21, 2025

  6. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    July 23, 2024 · Complaint · F677 · Corrected August 4, 2024

  7. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    November 28, 2022 · Standard · F677 · Corrected December 22, 2022

  8. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    November 28, 2022 · Standard · F684 · Corrected December 22, 2022

  9. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    January 4, 2020 · Standard · F686 · Corrected January 31, 2020

  10. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    January 4, 2020 · Standard · F698 · Corrected January 31, 2020

Resident Rights6D
  1. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    April 15, 2026 · Complaint · F580 · Corrected April 21, 2026

  2. D

    Give the resident's representative the ability to exercise the resident's rights.

    January 23, 2025 · Complaint · F551 · Corrected February 3, 2025

  3. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    September 10, 2024 · Complaint · F550 · Corrected September 23, 2024

  4. D

    Reasonably accommodate the needs and preferences of each resident.

    November 28, 2022 · Standard · F558 · Corrected December 22, 2022

  5. D

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    November 28, 2022 · Standard · F561 · Corrected December 22, 2022

  6. D

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    November 28, 2022 · Standard · F582 · Corrected December 22, 2022

Pharmacy Service4D
  1. D

    Ensure that residents are free from significant medication errors.

    July 29, 2026 · Complaint · F760 · Corrected August 11, 2026

  2. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    June 18, 2025 · Complaint · F755 · Corrected July 11, 2025

  3. D

    Ensure medication error rates are not 5 percent or greater.

    May 30, 2024 · Complaint · F759 · Corrected June 10, 2024

  4. D

    Ensure that residents are free from significant medication errors.

    May 30, 2024 · Complaint · F760 · Corrected June 10, 2024

Infection Control2D
  1. D

    Provide and implement an infection prevention and control program.

    June 18, 2025 · Standard · F880 · Corrected July 11, 2025

  2. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    November 28, 2022 · Standard · F883 · Corrected December 22, 2022

Nutrition and Dietary1D
  1. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    April 15, 2026 · Complaint · F812 · Corrected April 21, 2026

Resident Assessment and Care Planning1D
  1. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    March 4, 2025 · Complaint · F842 · Corrected March 21, 2025

Freedom from Abuse, Neglect, and Exploitation1C
  1. C

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    September 10, 2024 · Complaint · F607 · Corrected September 23, 2024

Environmental1E
  1. E

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    November 28, 2022 · Standard · F919 · Corrected December 22, 2022

Inspection history

  1. 2025-06-18

    8 health deficiencies · 4 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  2. 2022-11-28

    12 health deficiencies · 7 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

  3. 2020-01-04

    7 health deficiencies · 2 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 20 min of nursing staff time a day, 43 min of it from a registered nurse.

This home

3 h 20 min

Ohio average

3 h 43 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 49% of nursing staff and 46% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine4.1 pts better96.8%92.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine5.1 pts worse88.6%93.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury3.1 pts better0.0%3.1%3.2%
Percentage of long-stay residents who have depressive symptoms14.5 pts better17.1%31.6%13.5%
Percentage of long-stay residents who lose too much weight2.1 pts better4.0%6.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication4.4 pts better21.1%25.5%19.5%
Percentage of long-stay residents who received an antipsychotic medication2.1 pts worse10.6%8.5%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened2.7 pts better2.6%5.3%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased5 pts better0.0%5.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts better0.0%0.2%0.7%
Percentage of long-stay residents with a urinary tract infection0.4 pts better0.0%0.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence12.1 pts worse33.0%20.9%18.3%
Percentage of long-stay residents with pressure ulcers2.6 pts worse5.8%3.2%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine18.4 pts better96.8%78.4%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit6.2 pts better6.4%12.6%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.8 pts better0.4%1.2%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine15.3 pts better91.7%76.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission1 pts worse25.4%24.4%23.4%

·

Who owns and runs it

53 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Otterbein Home5% Or Greater Indirect Ownership Interest · Organization100%20 facilities
Otterbein Lsc, LLC5% Or Greater Direct Ownership Interest · Organization100%8 facilities
App, LynnOperational/Managerial Control · Individual0%19 facilities
Baker, SteveIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%17 facilities
Barbee, DanielManaging Control - Governing Body · Individual0%1 facilities
Barbee, DanielTrustee Of The SNF · Individual0%1 facilities
Bartlett, VictoriaOperational/Managerial Control · Individual0%19 facilities
Bayliff, BeckyOperational/Managerial Control · Individual0%17 facilities
Benedict, JudyManaging Control - Governing Body · Individual0%1 facilities
Benedict, JudyTrustee Of The SNF · Individual0%1 facilities
Bowlus, MarilynManaging Control - Governing Body · Individual0%1 facilities
Bowlus, MarilynTrustee Of The SNF · Individual0%1 facilities
Brownson, WilliamOperational/Managerial Control · Individual0%19 facilities
Burke, DanielOperational/Managerial Control · Individual0%20 facilities
Coleman, RobertOperational/Managerial Control · Individual0%19 facilities
Fraley, RalphOperational/Managerial Control · Individual0%19 facilities
Functional Pathways Of Tennessee LLCOperational/Managerial Control · Organization0%30 facilities
Functional Pathways Of Tennessee LLCAdp Of The SNF · Organization0%30 facilities
Galbut, AbrahamIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%17 facilities
Galbut, DanielIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%17 facilities
Galbut, DavidIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%17 facilities
Galbut, EricIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%17 facilities
Galbut, RobertIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%17 facilities
Glosser, HeidiOperational/Managerial Control · Individual0%19 facilities
Godfrey, MikeManaging Control - Governing Body · Individual0%1 facilities
Godfrey, MikeTrustee Of The SNF · Individual0%1 facilities
Green, JamesCorporate Officer · Individual0%21 facilities
Green, JamesOperational/Managerial Control · Individual0%21 facilities
Hawkins, RitaCorporate Officer · Individual0%11 facilities
Hazelbaker, TomasOperational/Managerial Control · Individual0%19 facilities
Hinds, NorrisManaging Control - Governing Body · Individual0%1 facilities
Hinds, NorrisTrustee Of The SNF · Individual0%1 facilities
Kirkendall, JessicaOperational/Managerial Control · Individual0%1 facilities
Kirkendall, JessicaAdp Of The SNF · Individual0%1 facilities
Kyllo, ThomasManaging Control - Governing Body · Individual0%1 facilities
Kyllo, ThomasTrustee Of The SNF · Individual0%1 facilities
Loar, TaraManaging Control - Governing Body · Individual0%1 facilities
Loar, TaraTrustee Of The SNF · Individual0%1 facilities
Mckibbin, KatieManaging Control - Governing Body · Individual0%1 facilities
Mckibbin, KatieTrustee Of The SNF · Individual0%1 facilities
Miller, JasonCorporate Officer · Individual0%10 facilities
Otterbein HomeOperational/Managerial Control · Organization0%20 facilities
Otterbein HomeAdp Of The SNF · Organization0%20 facilities
Paritzky, JonathanIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%17 facilities
Pierce, JohnOperational/Managerial Control · Individual0%2 facilities
Pierce, JohnAdp Of The SNF · Individual0%2 facilities
Polaris Pharmacy Services Of Ohio LLCAdp Of The SNF · Organization0%18 facilities
Powell, AngieCorporate Director · Individual0%2 facilities
Rombro, DavidIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%17 facilities
Stephenson, JohnCorporate Director · Individual0%3 facilities
Vonderhaar, SteveOperational/Managerial Control · Individual0%19 facilities
Wilson, JillCorporate Officer · Individual0%20 facilities
Zisek, ToddIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%17 facilities

·

Fire safety

13 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Egress5F
  1. F

    Have exits that are accessible at all times.

    November 28, 2022 · K271 · Corrected December 22, 2022

  2. F

    Install emergency lighting that can last at least 1 1/2 hours.

    November 28, 2022 · K291 · Corrected December 22, 2022

  3. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    November 28, 2022 · K222 · Corrected December 22, 2022

  4. F

    Install emergency lighting that can last at least 1 1/2 hours.

    January 4, 2020 · K291 · Corrected January 31, 2020

  5. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    January 4, 2020 · K222 · Corrected January 31, 2020

Gas, Vacuum, and Electrical Systems3F
  1. F

    Have proper medical gas storage and administration areas.

    June 18, 2025 · K923 · Corrected July 11, 2025

  2. E

    Ensure proper usage of power strips and extension cords.

    June 18, 2025 · K920 · Corrected July 11, 2025

  3. F

    Have generator or other power source capable of supplying service within 10 seconds.

    November 28, 2022 · K918 · Corrected December 22, 2022

Smoke2F
  1. F

    Provide properly protected cooking facilities.

    June 18, 2025 · K324 · Corrected July 11, 2025

  2. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    November 28, 2022 · K345 · Corrected December 22, 2022

Miscellaneous2F
  1. F

    Have simulated fire drills held at unexpected times.

    June 18, 2025 · K712 · Corrected July 11, 2025

  2. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    November 28, 2022 · K761 · Corrected December 22, 2022

Emergency Preparedness1F
  1. F

    Develop and maintain an Emergency Preparedness Program (EP).

    November 28, 2022 · E4 · Corrected December 22, 2022

·

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