East Longmeadow, MA

East Longmeadow Skilled Nursing Center

4-star overall rating with 4-star inspections with 8 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

305 Maple Street, East Longmeadow, MA

(413) 525-6361

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

131

Certified beds

Average residents

129

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

Integritus Healthcare

Operator or chain grouping

Approved since

1989-04-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

15 facilities

Chain averages 3 overall / 3 health / 3 staffing / 2 quality stars

Changed ownership

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.68

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

0.92

Licensed practical nurse staffing · state 0.96 · national 0.87

Aide hours / resident day

2.33

Nurse aide staffing · state 2.26 · national 2.35

Total nurse hours

3.92

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

1.60

RN + LPN hours · state 1.60 · national 1.54

Weekend hours

3.50

Weekend nurse staffing · state 3.45 · national 3.43

Weekend RN hours

0.44

Weekend registered nurse coverage · state 0.46 · national 0.47

Physical therapist

0.05

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

0.66

CMS adjusted RN staffing hours

Adjusted total hours

3.81

CMS adjusted total nurse staffing hours

Case-mix index

1.41

Higher values indicate more complex resident acuity

RN turnover

50%

Annual RN turnover · state 45% · national 45%

Total nurse turnover

45%

Annual nurse turnover · state 40% · national 46%

SNF VBP

Value-based purchasing

Program rank

7,785

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

28.78

Composite VBP score used to determine payment impact.

Payment multiplier

0.9851

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Baseline 22.12% · Performance 23.08% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

2.97

Baseline 6.46% · Performance 6.95% · Measure score 2.97 · Achievement 2.97 · Improvement 0

Total nurse turnover

5.26

Baseline 56.29% · Performance 42.18% · Measure score 5.26 · Achievement 5.26 · Improvement 3.99

Adjusted total nurse staffing

3.28

Baseline 3.96 hours · Performance 4.01 hours · Measure score 3.28 · Achievement 3.28 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure	Facility	National	Note
Potentially preventable 30-day readmission	14.59%	10.72% 3.9 pts worse	Worse than the National Rate · Eligible stays 475 · Observed rate 16% · Lower 95% interval 12.04%
Discharge to community	52.4%	50.57% 1.8 pts better	No Different than the National Rate · Eligible stays 475 · Observed rate 46.32% · Lower 95% interval 46.7%
Medicare spending per beneficiary	0.88	1.02 0.1 pts better
Drug regimen review with follow-up	97.98%	95.27% 2.7 pts better	Numerator 339 · Denominator 346
Falls with major injury	0.58%	0.77% 0.2 pts better	Numerator 2 · Denominator 346
Discharge self-care score	49.81%	53.69% 3.9 pts worse	Numerator 133 · Denominator 267
Discharge mobility score	46.07%	50.94% 4.9 pts worse	Numerator 123 · Denominator 267
Pressure ulcers or injuries, new or worsened	0.87%	2.29% 1.4 pts better	Numerator 3 · Denominator 346 · Adjusted rate 1.03%
Healthcare-associated infections requiring hospitalization	6.95%	7.12% 0.2 pts better	No Different than the National Rate · Eligible stays 335 · Observed rate 6.57% · Lower 95% interval 4.99%
Staff COVID-19 vaccination coverage	7.1%	8.2% 1.1 pts worse	Numerator 13 · Denominator 183
Staff flu vaccination coverage	11%	42% 31 pts worse	Numerator 23 · Denominator 209
Discharge function score	53.18%	56.45% 3.3 pts worse	Numerator 142 · Denominator 267
Transfer of health information to provider	98.51%	95.95% 2.6 pts better	Numerator 66 · Denominator 67
Transfer of health information to patient	99.52%	96.28% 3.2 pts better	Numerator 209 · Denominator 210
Resident COVID-19 vaccinations up to date	16.18%	25.2% 9 pts worse	Numerator 28 · Denominator 173

Quality measures

Resident outcomes and process scores

Measure	Facility	State	National	Note
Number of hospitalizations per 1000 long-stay resident days	1.3	1.9 0.6 pts better	1.9 0.6 pts better	Long Stay · 20240701-20250630 · Adjusted 1.3 · Observed 1.2 · Expected 1.7 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days	0.5	1.5 1 pts better	1.8 1.3 pts better	Long Stay · 20240701-20250630 · Adjusted 0.5 · Observed 0.5 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	97.3%	92.2% 5.1 pts better	93.4% 3.9 pts better	Long Stay · 2024Q4-2025Q3 · Q1 99.0% · Q2 97.1% · Q3 97.0% · Q4 96.0% · 4Q avg 97.3%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	97.3%	94.8% 2.5 pts better	95.5% 1.8 pts better	Long Stay · 2024Q3-2025Q2 · 4Q avg 97.3%
Percentage of long-stay residents experiencing one or more falls with major injury	2.0%	3.5% 1.5 pts better	3.3% 1.3 pts better	Long Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 1.9% · Q3 3.0% · Q4 2.0% · 4Q avg 2.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms	13.9%	12.0% 1.9 pts worse	11.4% 2.5 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 20.0% · Q2 10.4% · Q3 13.8% · Q4 11.8% · 4Q avg 13.9%
Percentage of long-stay residents who lose too much weight	7.9%	5.2% 2.7 pts worse	5.4% 2.5 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 2.2% · Q2 8.3% · Q3 12.5% · Q4 8.9% · 4Q avg 7.9%
Percentage of long-stay residents who received an antianxiety or hypnotic medication	25.5%	19.2% 6.3 pts worse	19.6% 5.9 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 23.2% · Q2 27.1% · Q3 27.8% · Q4 24.2% · 4Q avg 25.5%
Percentage of long-stay residents who received an antipsychotic medication	18.8%	22.5% 3.7 pts better	16.7% 2.1 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 18.9% · Q2 18.5% · Q3 17.9% · Q4 20.0% · 4Q avg 18.8% · Used in QM five-star
Percentage of long-stay residents who were physically restrained	0.0%	0.1% 0.1 pts better	0.1% 0.1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened	26.7%	17.7% 9 pts worse	16.3% 10.4 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 27.2% · Q2 38.4% · Q3 18.2% · Q4 23.6% · 4Q avg 26.7% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased	23.7%	17.6% 6.1 pts worse	14.9% 8.8 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 26.5% · Q2 25.0% · Q3 22.0% · Q4 21.2% · 4Q avg 23.7% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder	1.5%	1.0% 0.5 pts worse	1.0% 0.5 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.6% · Q3 1.8% · Q4 2.3% · 4Q avg 1.5% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection	1.3%	2.0% 0.7 pts better	1.7% 0.4 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.9% · Q3 0.0% · Q4 2.0% · 4Q avg 1.3% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	35.7%	21.7% 14 pts worse	19.8% 15.9 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 28.1% · Q2 36.4% · Q3 38.1% · Q4 39.9% · 4Q avg 35.7%
Percentage of long-stay residents with pressure ulcers	5.9%	4.6% 1.3 pts worse	5.1% 0.8 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 11.4% · Q2 4.4% · Q3 2.9% · Q4 5.0% · 4Q avg 5.9% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	91.4%	77.1% 14.3 pts better	81.7% 9.7 pts better	Short Stay · 2024Q4-2025Q3 · Q1 90.5% · Q2 89.0% · Q3 93.0% · Q4 93.1% · 4Q avg 91.4%
Percentage of short-stay residents who had an outpatient emergency department visit	9.8%	11.8% 2 pts better	12.0% 2.2 pts better	Short Stay · 20240701-20250630 · Adjusted 9.8% · Observed 9.4% · Expected 10.6% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication	1.9%	1.3% 0.6 pts worse	1.6% 0.3 pts worse	Short Stay · 2024Q4-2025Q3 · Q1 1.8% · Q2 1.9% · Q3 2.0% · Q4 2.0% · 4Q avg 1.9% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	90.5%	77.7% 12.8 pts better	79.7% 10.8 pts better	Short Stay · 2024Q3-2025Q2 · 4Q avg 90.5%
Percentage of short-stay residents who were rehospitalized after a nursing home admission	29.5%	25.8% 3.7 pts worse	23.9% 5.6 pts worse	Short Stay · 20240701-20250630 · Adjusted 29.5% · Observed 27.7% · Expected 22.4% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-07-22 · Fire 2025-07-22

8 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

5 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2024-05-07 · Fire 2024-05-07

7 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2022-12-19 · Fire 2022-12-19

15 health deficiencies

Top issue: Quality of Life and Care (6 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-07-22

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-09-04

F · Potential for more than minimal harm 2025-07-22

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-09-04

F · Potential for more than minimal harm 2025-07-22

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-09-04

D · Potential for more than minimal harm 2025-07-22

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-09-04

D · Potential for more than minimal harm 2025-07-22

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-09-04

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-07-22

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-09-04

D · Potential for more than minimal harm 2025-07-22

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2025-09-04

D · Potential for more than minimal harm 2025-07-22

F605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2025-09-04

D · Potential for more than minimal harm 2025-07-22

F637 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident when there is a significant change in condition

Corrected 2025-09-04

D · Potential for more than minimal harm 2025-07-22

F685 · Quality of Life and Care Deficiencies

Health

Assist a resident in gaining access to vision and hearing services.

Corrected 2025-09-04

D · Potential for more than minimal harm 2025-07-22

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-09-04

D · Potential for more than minimal harm 2025-07-22

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-09-04

B · Minimal harm 2025-07-22

F640 · Resident Assessment and Care Planning Deficiencies

Health

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2025-09-04

E · Potential for more than minimal harm 2024-05-07

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-06-14

E · Potential for more than minimal harm 2024-05-07

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-06-14

D · Potential for more than minimal harm 2024-05-07

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-06-14

D · Potential for more than minimal harm 2024-05-07

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-06-14

D · Potential for more than minimal harm 2024-05-07

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-06-14

D · Potential for more than minimal harm 2024-05-07

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-06-14

D · Potential for more than minimal harm 2024-05-07

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-06-14

E · Potential for more than minimal harm 2022-12-19

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-02-02

E · Potential for more than minimal harm 2022-12-19

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-02-02