Federal inspection record · CMS data as of October 1, 2026

Chestnut Hill Health and Rehabilitation Center LLC

32 Chestnut Street, East Longmeadow, MA · (413) 525-1893

CMS overall rating

3 of 5

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Certified beds
135
Residents per day
117
Ownership
For-Profit
Chain
Vantage Care
Medicare / Medicaid
Medicare + Medicaid
Certified since
September 11, 1987

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Massachusetts.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Massachusetts homes

Chestnut Hill Health and Rehabilitation Center LLC carries 39 inspection points. That is fewer than 45% of Massachusetts's 339 rated homes.

5★4★3★2★1★+11 homes above 148.505102550100inspection points → fewer is better on the leftThis home · 39 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Massachusetts: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–6 pts
  • 4★ 6–24 pts
  • 3★ 24–41 pts
  • 2★ 41–76 pts
  • 1★ over 76 pts

Bars show every rated home in Massachusetts by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

28 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 16 4 pts
E 5 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 3 0 pts
C 3 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Resident Assessment and Care Planning10F
  1. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    July 16, 2026 · Complaint · F842 · Corrected August 11, 2026

  2. D

    Assess the resident when there is a significant change in condition

    May 20, 2025 · Standard · F637 · Corrected June 27, 2025

  3. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    May 20, 2025 · Standard · F644 · Corrected June 27, 2025

  4. B

    Ensure each resident receives an accurate assessment.

    May 20, 2025 · Standard · F641 · Corrected June 27, 2025

  5. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    December 11, 2024 · Complaint · F842 · Corrected January 10, 2025

  6. B

    Ensure each resident receives an accurate assessment.

    March 14, 2024 · Standard · F641 · Corrected April 21, 2024

  7. F

    Assure that each resident’s assessment is updated at least once every 3 months.

    September 23, 2022 · Standard · F638 · Corrected November 5, 2022

  8. E

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    September 23, 2022 · Standard · F636 · Corrected November 5, 2022

  9. D

    Assess the resident when there is a significant change in condition

    September 23, 2022 · Standard · F637 · Corrected November 5, 2022

  10. C

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    September 23, 2022 · Standard · F640 · Corrected November 5, 2022

Pharmacy Service4D
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    May 28, 2025 · Complaint · F755 · Corrected July 4, 2025

  2. D

    Ensure medication error rates are not 5 percent or greater.

    May 20, 2025 · Standard · F759 · Corrected June 27, 2025

  3. D

    Ensure medication error rates are not 5 percent or greater.

    March 14, 2024 · Standard · F759 · Corrected April 21, 2024

  4. D

    Ensure that residents are free from significant medication errors.

    March 14, 2024 · Standard · F760 · Corrected April 21, 2024

Quality of Life and Care4D
  1. D

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    May 20, 2025 · Standard · F740 · Corrected June 27, 2025

  2. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 14, 2024 · Standard · F689 · Corrected April 21, 2024

  3. D

    Provide routine and 24-hour emergency dental care for each resident.

    March 14, 2024 · Standard · F790 · Corrected April 21, 2024

  4. D

    Provide medically-related social services to help each resident achieve the highest possible quality of life.

    September 23, 2022 · Standard · F745 · Corrected November 5, 2022

Resident Rights4D
  1. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    March 14, 2024 · Standard · F550 · Corrected April 21, 2024

  2. C

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    September 23, 2022 · Standard · F623 · Corrected November 5, 2022

  3. C

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    September 23, 2022 · Standard · F625 · Corrected November 5, 2022

  4. B

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    September 23, 2022 · Standard · F582 · Corrected November 5, 2022

Nutrition and Dietary2E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    May 20, 2025 · Standard · F812 · Corrected June 27, 2025

  2. D

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    May 20, 2025 · Standard · F804 · Corrected June 27, 2025

Infection Control2E
  1. E

    Provide and implement an infection prevention and control program.

    May 20, 2025 · Standard · F880 · Corrected June 27, 2025

  2. E

    Provide and implement an infection prevention and control program.

    September 23, 2022 · Standard · F880 · Corrected November 5, 2022

Nursing and Physician Services1E
  1. E

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    March 14, 2024 · Standard · F726 · Corrected April 21, 2024

Environmental1D
  1. D

    Have policies on smoking.

    September 23, 2022 · Standard · F926 · Corrected November 5, 2022

Inspection history

  1. 2025-05-20

    9 health deficiencies · 9 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (4 deficiencies)

  2. 2024-03-14

    9 health deficiencies · 1 fire-safety deficiencies

    Top issue: Pharmacy Service (3 deficiencies)

  3. 2022-09-23

    10 health deficiencies · 1 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 35 min of nursing staff time a day, 16 min of it from a registered nurse.

This home

3 h 35 min

Massachusetts average

3 h 56 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 29% of nursing staff and 38% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$0 in federal fines on record over the past three years.

DatePenaltyAmount
2024-03-14Payment Denial · 31 day denial$0

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.1 pts better1.71.81.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.5 pts better0.91.41.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine5.2 pts better98.1%92.9%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine6.5 pts better100.0%93.5%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.5 pts better1.9%3.4%3.2%
Percentage of long-stay residents who have depressive symptoms12.1 pts better5.3%17.4%13.5%
Percentage of long-stay residents who lose too much weight0.9 pts worse5.9%5.0%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication1.4 pts better18.1%19.5%19.5%
Percentage of long-stay residents who received an antipsychotic medication12.2 pts better9.3%21.5%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened2.9 pts better11.0%13.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased1.2 pts worse17.0%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts better0.4%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.9 pts better0.8%1.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence4.4 pts worse24.8%20.4%18.3%
Percentage of long-stay residents with pressure ulcers2 pts worse6.2%4.2%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine12.4 pts worse66.5%78.9%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit2.6 pts worse14.4%11.8%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.9 pts worse3.3%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine7.2 pts worse70.9%78.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission6.5 pts worse32.2%25.7%23.4%

·

Who owns and runs it

40 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Arem, Cheryl5% Or Greater Direct Ownership Interest · Individual25%8 facilities
Brown, Yossi5% Or Greater Direct Ownership Interest · Individual25%10 facilities
Herskovitz, Miriam5% Or Greater Direct Ownership Interest · Individual25%8 facilities
Yurowitz, Sam5% Or Greater Direct Ownership Interest · Individual25%10 facilities
Brown, YossiManaging Control - Governing Body · Individual0%10 facilities
Brown, YossiCorporate Director · Individual0%10 facilities
Brown, YossiCorporate Officer · Individual0%10 facilities
Brown, YossiOperational/Managerial Control · Individual0%10 facilities
Brown, YossiAdp Of The SNF · Individual0%10 facilities
Butt, JenniferOperational/Managerial Control · Individual0%3 facilities
Butt, JenniferAdp Of The SNF · Individual0%3 facilities
Cheryl Arem TrustAdp Of The SNF · Organization0%3 facilities
Green, MorrisOperational/Managerial Control · Individual0%7 facilities
Green, MorrisAdp Of The SNF · Individual0%7 facilities
Im Family Holdings LLCAdp Of The SNF · Organization0%6 facilities
Innovations Healthcare, LLCOperational/Managerial Control · Organization0%7 facilities
Innovations Healthcare, LLCAdp Of The SNF · Organization0%7 facilities
Isaac S. Moskowitz Family TrustAdp Of The SNF · Organization0%3 facilities
Jca Capital Associates LLCAdp Of The SNF · Organization0%7 facilities
Jeffrey Arem TrustAdp Of The SNF · Organization0%3 facilities
Jenney, SusanOperational/Managerial Control · Individual0%1 facilities
Jenney, SusanAdp Of The SNF · Individual0%1 facilities
Johnson, JeriManaging Control - Governing Body · Individual0%8 facilities
Johnson, JeriOperational/Managerial Control · Individual0%8 facilities
Johnson, JeriAdp Of The SNF · Individual0%8 facilities
Kazi, FahimOperational/Managerial Control · Individual0%3 facilities
Kazi, FahimAdp Of The SNF · Individual0%3 facilities
Ltc Consulting Services LLCAdp Of The SNF · Organization0%36 facilities
Miriam T. Herskovitz Family TrustAdp Of The SNF · Organization0%3 facilities
Nadeau, AnneOperational/Managerial Control · Individual0%1 facilities
Nadeau, AnneAdp Of The SNF · Individual0%1 facilities
Vantage Care Ma4 LLCAdp Of The SNF · Organization0%4 facilities
Vantage East Longmeadow Realty, LLC5% Or Greater Mortgage Interest · Organization0%1 facilities
Vantage East Longmeadow Realty, LLCAdp Of The SNF · Organization0%1 facilities
Vantage Ma6 Holdco LLCAdp Of The SNF · Organization0%2 facilities
Yurowitz, SamManaging Control - Governing Body · Individual0%10 facilities
Yurowitz, SamCorporate Director · Individual0%10 facilities
Yurowitz, SamCorporate Officer · Individual0%10 facilities
Yurowitz, SamOperational/Managerial Control · Individual0%10 facilities
Yurowitz, SamAdp Of The SNF · Individual0%10 facilities

·

Fire safety

11 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke5F
  1. F

    Provide properly protected cooking facilities.

    May 20, 2025 · K324 · Corrected July 11, 2025

  2. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    May 20, 2025 · K345 · Corrected July 11, 2025

  3. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    May 20, 2025 · K321 · Corrected July 11, 2025

  4. E

    Inspect, test, and maintain automatic sprinkler systems.

    March 14, 2024 · K353 · Corrected April 5, 2024

  5. D

    Inspect, test, and maintain automatic sprinkler systems.

    September 23, 2022 · K353 · Corrected November 4, 2022

Emergency Preparedness2F
  1. F

    Address subsistence needs for staff and patients.

    May 20, 2025 · E15 · Corrected July 11, 2025

  2. F

    Establish policies and procedures including evacuation.

    May 20, 2025 · E20 · Corrected July 11, 2025

Gas, Vacuum, and Electrical Systems2D
  1. D

    Have generator or other power source capable of supplying service within 10 seconds.

    May 20, 2025 · K918 · Corrected July 11, 2025

  2. D

    Ensure proper usage of power strips and extension cords.

    May 20, 2025 · K920 · Corrected July 11, 2025

Services1F
  1. F

    Have properly installed electrical wiring and gas equipment.

    May 20, 2025 · K511 · Corrected July 11, 2025

Miscellaneous1D
  1. D

    Provide a written emergency evacuation plan.

    May 20, 2025 · K711 · Corrected July 11, 2025

·

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