Federal inspection record · CMS data as of October 1, 2026

Eagle Pointe Healthcare Center

1600 27th Street, Parkersburg, WV · (304) 485-6476

CMS overall rating

1 of 5

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Certified beds
150
Residents per day
115
Ownership
For-Profit
Chain
Communicare Health
Medicare / Medicaid
Medicare + Medicaid
Certified since
December 4, 1997

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in West Virginia.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among West Virginia homes

Eagle Pointe Healthcare Center carries 163.5 inspection points. That is fewer than 17% of West Virginia's 122 rated homes.

5★4★3★2★1★+4 homes above 27805102550100200inspection points → fewer is better on the leftThis home · 163.5 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in West Virginia: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–24 pts
  • 4★ 24–55 pts
  • 3★ 55–92.5 pts
  • 2★ 92.5–163 pts
  • 1★ over 163 pts

Bars show every rated home in West Virginia by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

59 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 2 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 27 4 pts
E 29 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (2)

  1. G

    Reasonably accommodate the needs and preferences of each resident.

    May 26, 2023 · Standard inspection · Resident Rights · F558 · Corrected July 26, 2023

  2. G

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    May 26, 2023 · Standard inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected July 26, 2023

Everything else, by area of care

Nutrition and Dietary13E
  1. E

    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    September 23, 2025 · Complaint · F809 · Corrected November 3, 2025

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    September 23, 2025 · Complaint · F812 · Corrected November 3, 2025

  3. E

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    July 8, 2025 · Complaint · F803 · Corrected August 1, 2025

  4. E

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    July 8, 2025 · Complaint · F804 · Corrected August 1, 2025

  5. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    July 8, 2025 · Complaint · F812 · Corrected August 1, 2025

  6. E

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    November 22, 2024 · Complaint · F804 · Corrected January 1, 2025

  7. E

    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    November 22, 2024 · Complaint · F809 · Corrected January 1, 2025

  8. E

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    February 6, 2024 · Complaint · F803 · Corrected March 1, 2024

  9. E

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    February 6, 2024 · Complaint · F804 · Corrected March 1, 2024

  10. E

    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    February 6, 2024 · Complaint · F809 · Corrected March 1, 2024

  11. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    February 6, 2024 · Complaint · F812 · Corrected March 1, 2024

  12. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    May 26, 2023 · Standard · F812 · Corrected July 26, 2023

  13. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    February 23, 2022 · Standard · F812 · Corrected March 23, 2022

Resident Rights11E
  1. E

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    July 8, 2025 · Standard · F585 · Corrected August 1, 2025

  2. D

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    July 8, 2025 · Standard · F582 · Corrected August 1, 2025

  3. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    November 22, 2024 · Complaint · F584 · Corrected January 1, 2025

  4. D

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    November 22, 2024 · Complaint · F561 · Corrected January 1, 2025

  5. E

    Keep residents' personal and medical records private and confidential.

    May 26, 2023 · Standard · F583 · Corrected July 26, 2023

  6. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    May 26, 2023 · Standard · F584 · Corrected July 26, 2023

  7. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    May 26, 2023 · Standard · F580 · Corrected August 7, 2023

  8. D

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    May 26, 2023 · Standard · F585 · Corrected August 7, 2023

  9. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    May 26, 2023 · Standard · F623 · Corrected July 26, 2023

  10. D

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    May 26, 2023 · Standard · F625 · Corrected July 26, 2023

  11. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    February 23, 2022 · Standard · F578 · Corrected March 23, 2022

Resident Assessment and Care Planning8E
  1. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    July 8, 2025 · Standard · F657 · Corrected August 1, 2025

  2. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    July 8, 2025 · Standard · F842 · Corrected August 1, 2025

  3. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    May 26, 2023 · Standard · F656 · Corrected July 26, 2023

  4. E

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    May 26, 2023 · Standard · F842 · Corrected July 26, 2023

  5. D

    Assess the resident when there is a significant change in condition

    May 26, 2023 · Standard · F637 · Corrected July 26, 2023

  6. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    May 26, 2023 · Standard · F644 · Corrected July 26, 2023

  7. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    May 26, 2023 · Standard · F645 · Corrected July 26, 2023

  8. D

    Ensure each resident receives an accurate assessment.

    February 23, 2022 · Standard · F641 · Corrected March 23, 2022

Quality of Life and Care8E
  1. D

    Provide or get specialized rehabilitative services as required for a resident.

    July 8, 2025 · Standard · F825 · Corrected August 1, 2025

  2. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    November 22, 2024 · Complaint · F684 · Corrected January 1, 2025

  3. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    February 6, 2024 · Complaint · F684 · Corrected March 1, 2024

  4. E

    Provide safe, appropriate pain management for a resident who requires such services.

    May 26, 2023 · Standard · F697 · Corrected August 7, 2023

  5. D

    Provide activities to meet all resident's needs.

    May 26, 2023 · Standard · F679 · Corrected July 26, 2023

  6. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    May 26, 2023 · Standard · F684 · Corrected July 26, 2023

  7. D

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    May 26, 2023 · Standard · F742 · Corrected July 26, 2023

  8. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    February 23, 2022 · Standard · F690 · Corrected March 23, 2022

Freedom from Abuse, Neglect, and Exploitation5E
  1. D

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    July 8, 2025 · Standard · F604 · Corrected August 1, 2025

  2. E

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    May 26, 2023 · Standard · F607 · Corrected July 26, 2023

  3. E

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    May 26, 2023 · Standard · F609 · Corrected July 26, 2023

  4. E

    Respond appropriately to all alleged violations.

    May 26, 2023 · Standard · F610 · Corrected July 26, 2023

  5. D

    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

    February 23, 2022 · Standard · F606 · Corrected March 23, 2022

Pharmacy Service4E
  1. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    May 26, 2023 · Standard · F761 · Corrected July 26, 2023

  2. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    February 23, 2022 · Standard · F756 · Corrected March 23, 2022

  3. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    February 23, 2022 · Standard · F758 · Corrected March 23, 2022

  4. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    February 23, 2022 · Standard · F761 · Corrected March 23, 2022

Infection Control3F
  1. D

    Provide and implement an infection prevention and control program.

    July 8, 2025 · Standard · F880 · Corrected August 1, 2025

  2. F

    Provide and implement an infection prevention and control program.

    May 26, 2023 · Standard · F880 · Corrected July 26, 2023

  3. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    February 23, 2022 · Standard · F883 · Corrected March 23, 2022

Administration2E
  1. E

    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    July 8, 2025 · Standard · F847 · Corrected August 1, 2025

  2. E

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    July 8, 2025 · Standard · F868 · Corrected August 1, 2025

Environmental2E
  1. D

    Keep all essential equipment working safely.

    July 8, 2025 · Standard · F908 · Corrected August 1, 2025

  2. E

    Keep all essential equipment working safely.

    May 26, 2023 · Standard · F908 · Corrected July 26, 2023

Nursing and Physician Services1E
  1. E

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    November 22, 2024 · Complaint · F726 · Corrected January 1, 2025

Inspection history

  1. 2025-07-08

    13 health deficiencies · 5 fire-safety deficiencies

    Top issue: Nutrition and Dietary (3 deficiencies)

  2. 2023-05-26

    32 health deficiencies · 2 fire-safety deficiencies

    Top issue: Resident Rights (9 deficiencies)

  3. 2022-02-23

    14 health deficiencies · 5 fire-safety deficiencies

    Top issue: Nutrition and Dietary (5 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 53 min of nursing staff time a day, 39 min of it from a registered nurse.

This home

3 h 53 min

West Virginia average

3 h 43 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 34% of nursing staff and 29% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3 pts better99.5%96.5%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.7 pts better100.0%97.3%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury3.1 pts worse7.4%4.3%3.2%
Percentage of long-stay residents who have depressive symptoms7.7 pts better0.5%8.2%13.5%
Percentage of long-stay residents who lose too much weight3 pts better3.1%6.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication14.4 pts worse41.3%26.9%19.5%
Percentage of long-stay residents who received an antipsychotic medication2.2 pts better10.7%12.9%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened1.8 pts better12.1%13.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased2.5 pts worse16.3%13.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts better0.0%0.3%0.7%
Percentage of long-stay residents with a urinary tract infection1.1 pts worse2.6%1.5%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence6.1 pts worse27.5%21.4%18.3%
Percentage of long-stay residents with pressure ulcers3.1 pts better0.8%3.9%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine14.1 pts better93.1%79.0%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit6.8 pts better3.8%10.6%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.2 pts better0.8%1.0%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine14.6 pts better93.4%78.8%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission2.1 pts better19.9%22.0%23.4%

·

Who owns and runs it

25 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
27th Street Mgt Co., LLCOperational/Managerial Control · Organization0%1 facilities
27th Street Mgt Co., LLCAdp Of The SNF · Organization0%1 facilities
Bibbee, FrankOperational/Managerial Control · Individual0%1 facilities
Bibbee, FrankAdp Of The SNF · Individual0%1 facilities
C R Stoltz Ii LLCIndirect Ownership Interest · Organization0%10 facilities
C.r. Stoltz Irrevocable TrustIndirect Ownership Interest · Organization0%57 facilities
Groves, DonnaOperational/Managerial Control · Individual0%91 facilities
Hc Real Estate Holdings, LLCIndirect Ownership Interest · Organization0%7 facilities
I. Rosedale Irrevocable TrustIndirect Ownership Interest · Organization0%55 facilities
Montgomery, DavidOperational/Managerial Control · Individual0%5 facilities
Montgomery, DavidAdp Of The SNF · Individual0%5 facilities
Odenthal, RichardIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%73 facilities
Omg Re Holdings LLCIndirect Ownership Interest · Organization0%8 facilities
R.s. Wilheim Irrevocable TrustIndirect Ownership Interest · Organization0%57 facilities
Romeo, DominicManaging Control - Governing Body · Individual0%90 facilities
Romeo, DominicOperational/Managerial Control · Individual0%90 facilities
Ronald S Wilheim 2012 Spousal TrustIndirect Ownership Interest · Organization0%56 facilities
Rosedale Family Investment Company, IncIndirect Ownership Interest · Organization0%56 facilities
Rrw, LLCIndirect Ownership Interest · Organization0%59 facilities
S.l. Rosedale Irrevocable TrustIndirect Ownership Interest · Organization0%56 facilities
Stoltz, CharlesManaging Control - Governing Body · Individual0%87 facilities
Stoltz, CharlesOperational/Managerial Control · Individual0%87 facilities
Wilheim Family Investment Company, Inc.Indirect Ownership Interest · Organization0%54 facilities
Wilheim, RonaldManaging Control - Governing Body · Individual0%86 facilities
Wv Lt Care Op Co., LLCDirect Ownership Interest · Organization0%3 facilities

·

Fire safety

12 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Gas, Vacuum, and Electrical Systems6F
  1. F

    Ensure that testing and maintenance of electrical equipment is performed.

    July 8, 2025 · K921 · Corrected July 28, 2025

  2. C

    Have power receptacles that are properly grounded.

    July 8, 2025 · K912 · Corrected July 28, 2025

  3. C

    Have generator or other power source capable of supplying service within 10 seconds.

    July 8, 2025 · K918 · Corrected July 28, 2025

  4. F

    Have generator or other power source capable of supplying service within 10 seconds.

    May 26, 2023 · K918 · Corrected June 14, 2023

  5. C

    Have generator or other power source capable of supplying service within 10 seconds.

    February 23, 2022 · K918 · Corrected March 14, 2022

  6. C

    Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

    February 23, 2022 · K926 · Corrected March 14, 2022

Smoke4F
  1. C

    Have approved installation, maintenance and testing program for fire alarm systems.

    July 8, 2025 · K345 · Corrected July 28, 2025

  2. F

    Install corridor and hallway doors that block smoke.

    February 23, 2022 · K363 · Corrected March 14, 2022

  3. F

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    February 23, 2022 · K372 · Corrected March 14, 2022

  4. C

    Inspect, test, and maintain automatic sprinkler systems.

    February 23, 2022 · K353 · Corrected March 14, 2022

Miscellaneous1C
  1. C

    Have simulated fire drills held at unexpected times.

    July 8, 2025 · K712 · Corrected July 28, 2025

Egress1C
  1. C

    Install emergency lighting that can last at least 1 1/2 hours.

    May 26, 2023 · K291 · Corrected June 14, 2023

·

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