Federal inspection record · CMS data as of October 1, 2026

Crystal Lake Rehabilitation and Care Center

999 South Main Street, Pascoag, RI · (401) 568-3091

CMS overall rating

1 of 5

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Certified beds
71
Residents per day
46
Ownership
For-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
September 1, 1991

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Rhode Island.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Rhode Island homes

Crystal Lake Rehabilitation and Care Center carries 227.75 inspection points. That is fewer than 10% of Rhode Island's 71 rated homes.

5★4★3★2★1★+3 homes above 30705102550100200inspection points → fewer is better on the leftThis home · 227.75 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Rhode Island: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–26 pts
  • 4★ 26–54 pts
  • 3★ 54–89 pts
  • 2★ 89–177.5 pts
  • 1★ over 177.5 pts

Bars show every rated home in Rhode Island by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

58 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 4 50 pts
K 1 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 2 20 pts
H 1 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 17 4 pts
E 19 8 pts
F 11 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 2 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (8)

  1. G

    Ensure that residents are free from significant medication errors.

    September 25, 2024 · Complaint inspection · Pharmacy Service · F760 · Corrected October 7, 2024

  2. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 13, 2024 · Complaint inspection · Quality of Life and Care · F689 · Corrected June 27, 2024

  3. K

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    May 8, 2024 · Standard inspection · Nutrition and Dietary · F805 · Corrected May 29, 2024

  4. H

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    May 8, 2024 · Standard inspection · Quality of Life and Care · F684 · Corrected May 29, 2024

  5. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    April 4, 2024 · Complaint inspection · Quality of Life and Care · F689 · Corrected April 19, 2024

  6. G

    Reasonably accommodate the needs and preferences of each resident.

    February 27, 2024 · Complaint inspection · Resident Rights · F558 · Corrected March 19, 2024

  7. J

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    December 7, 2023 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected January 6, 2024

  8. J

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    December 7, 2023 · Complaint inspection · Quality of Life and Care · F740 · Corrected January 6, 2024

Everything else, by area of care

Quality of Life and Care12E
  1. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    April 17, 2025 · Standard · F684 · Corrected May 17, 2025

  2. E

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    May 8, 2024 · Standard · F690 · Corrected May 29, 2024

  3. E

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    May 8, 2024 · Standard · F740 · Corrected May 29, 2024

  4. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    May 8, 2024 · Standard · F686 · Corrected May 29, 2024

  5. D

    Provide safe and appropriate respiratory care for a resident when needed.

    May 8, 2024 · Standard · F695 · Corrected May 29, 2024

  6. E

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    April 4, 2024 · Complaint · F676 · Corrected April 19, 2024

  7. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    March 28, 2024 · Complaint · F684 · Corrected May 29, 2024

  8. E

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    March 22, 2024 · Complaint · F690 · Corrected April 19, 2024

  9. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    February 27, 2024 · Complaint · F684 · Corrected March 19, 2024

  10. E

    Provide activities to meet all resident's needs.

    December 7, 2023 · Complaint · F679 · Corrected January 6, 2024

  11. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    July 14, 2023 · Standard · F684 · Corrected August 13, 2023

  12. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    July 14, 2023 · Standard · F689 · Corrected August 13, 2023

Resident Rights10E
  1. B

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    April 17, 2025 · Standard · F582 · Corrected May 17, 2025

  2. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    May 8, 2024 · Standard · F550 · Corrected May 29, 2024

  3. C

    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    May 8, 2024 · Standard · F577 · Corrected May 29, 2024

  4. E

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    April 4, 2024 · Complaint · F550 · Corrected April 19, 2024

  5. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    February 29, 2024 · Complaint · F550 · Corrected March 19, 2024

  6. D

    Keep residents' personal and medical records private and confidential.

    February 29, 2024 · Complaint · F583 · Corrected March 19, 2024

  7. D

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    February 27, 2024 · Complaint · F625 · Corrected March 19, 2024

  8. B

    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

    February 27, 2024 · Complaint · F573 · Corrected March 19, 2024

  9. E

    Honor the resident's right to manage his or her financial affairs.

    January 10, 2024 · Complaint · F567 · Corrected January 23, 2024

  10. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    July 14, 2023 · Standard · F550 · Corrected August 13, 2023

Resident Assessment and Care Planning9E
  1. E

    Ensure each resident receives an accurate assessment.

    April 17, 2025 · Standard · F641 · Corrected May 17, 2025

  2. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    April 17, 2025 · Standard · F658 · Corrected May 17, 2025

  3. E

    Ensure services provided by the nursing facility meet professional standards of quality.

    November 6, 2024 · Complaint · F658 · Corrected November 20, 2024

  4. E

    Ensure each resident receives an accurate assessment.

    May 8, 2024 · Standard · F641 · Corrected May 29, 2024

  5. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    May 8, 2024 · Standard · F656 · Corrected May 29, 2024

  6. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    May 8, 2024 · Standard · F658 · Corrected May 29, 2024

  7. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    May 8, 2024 · Standard · F842 · Corrected May 29, 2024

  8. E

    Ensure services provided by the nursing facility meet professional standards of quality.

    February 29, 2024 · Complaint · F658 · Corrected March 19, 2024

  9. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    July 14, 2023 · Standard · F658 · Corrected August 13, 2023

Pharmacy Service6F
  1. E

    Ensure that residents are free from significant medication errors.

    November 6, 2024 · Complaint · F760 · Corrected November 20, 2024

  2. E

    Ensure medication error rates are not 5 percent or greater.

    May 8, 2024 · Standard · F759 · Corrected May 29, 2024

  3. E

    Ensure that residents are free from significant medication errors.

    May 8, 2024 · Standard · F760 · Corrected May 29, 2024

  4. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    May 8, 2024 · Standard · F761 · Corrected May 29, 2024

  5. F

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    July 14, 2023 · Standard · F761 · Corrected August 13, 2023

  6. E

    Ensure that residents are free from significant medication errors.

    July 14, 2023 · Standard · F760 · Corrected August 13, 2023

Administration5F
  1. F

    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    April 17, 2025 · Standard · F838 · Corrected May 17, 2025

  2. F

    Employ staff that are licensed, certified, or registered in accordance with state laws.

    November 6, 2024 · Complaint · F839 · Corrected November 20, 2024

  3. F

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    May 8, 2024 · Standard · F835 · Corrected May 29, 2024

  4. F

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    February 29, 2024 · Complaint · F835 · Corrected March 19, 2024

  5. E

    Develop, implement, and/or maintain an effective training program for all new and existing staff members.

    December 7, 2023 · Complaint · F940 · Corrected January 6, 2024

Nutrition and Dietary3F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    April 17, 2025 · Standard · F812 · Corrected May 17, 2025

  2. F

    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    May 8, 2024 · Standard · F809 · Corrected May 29, 2024

  3. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    May 8, 2024 · Standard · F812 · Corrected May 29, 2024

Infection Control3F
  1. F

    Provide and implement an infection prevention and control program.

    May 8, 2024 · Standard · F880 · Corrected May 29, 2024

  2. F

    Implement a program that monitors antibiotic use.

    May 8, 2024 · Standard · F881 · Corrected May 29, 2024

  3. D

    Provide and implement an infection prevention and control program.

    July 14, 2023 · Standard · F880 · Corrected August 13, 2023

Nursing and Physician Services2F
  1. F

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    May 8, 2024 · Standard · F947 · Corrected May 29, 2024

  2. E

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    May 8, 2024 · Standard · F726 · Corrected May 29, 2024

Inspection history

  1. 2025-04-17

    6 health deficiencies · 2 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (2 deficiencies)

  2. 2024-05-08

    25 health deficiencies · 6 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

  3. 2023-07-14

    27 health deficiencies · 1 fire-safety deficiencies

    Top issue: Quality of Life and Care (10 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 40 min of nursing staff time a day, 1 h of it from a registered nurse.

This home

3 h 40 min

Rhode Island average

3 h 47 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 53% of nursing staff and 56% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$306,656 in federal fines on record over the past three years.

DatePenaltyAmount
2024-09-25Fine$29,328
2024-06-13Fine$27,213
2024-02-27Fine$9,318
2024-02-27Fine$10,845
2024-02-27Fine$105,651
2024-02-27Payment Denial · 2 day denial$0
2024-02-20Fine$4,938
2024-02-12Fine$4,938
2024-01-22Fine$14,814
2024-01-08Fine$4,938
2024-01-02Fine$4,545
2023-12-11Fine$13,762
2023-12-07Fine$53,430
2023-12-07Payment Denial · 8 day denial$0
2023-11-20Fine$4,587
2023-11-13Fine$4,587
2023-10-23Fine$13,762

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.5 pts better1.11.61.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.4 pts worse2.11.71.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine5.4 pts better99.4%94.0%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.5 pts better100.0%95.5%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury3 pts better0.6%3.6%3.2%
Percentage of long-stay residents who have depressive symptoms6.1 pts worse24.7%18.6%13.5%
Percentage of long-stay residents who lose too much weight0.5 pts better4.6%5.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication24.1 pts worse41.2%17.1%19.5%
Percentage of long-stay residents who received an antipsychotic medication9.2 pts worse31.7%22.5%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened3.3 pts worse19.1%15.8%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased7.8 pts worse27.3%19.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.1 pts worse0.9%0.8%0.7%
Percentage of long-stay residents with a urinary tract infection4.8 pts worse7.4%2.6%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.2 pts worse23.6%21.4%18.3%
Percentage of long-stay residents with pressure ulcers0.2 pts better3.8%4.0%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine8.6 pts better88.9%80.3%82.3%
Percentage of short-stay residents who newly received an antipsychotic medication2 pts worse4.0%2.0%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine16.1 pts better93.8%77.7%80.1%

·

Who owns and runs it

5 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Leifer, Joel5% Or Greater Direct Ownership Interest · Individual48%40 facilities
Oberlander, David5% Or Greater Direct Ownership Interest · Individual48%9 facilities
Fink, Boruch5% Or Greater Direct Ownership Interest · Individual5%3 facilities
Hermann, EdwardW-2 Managing Employee · Individual0%1 facilities
Stern, SamuelCorporate Officer · Individual0%64 facilities

·

Fire safety

9 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Miscellaneous3F
  1. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    April 17, 2025 · K761 · Corrected May 16, 2025

  2. F

    Have simulated fire drills held at unexpected times.

    May 8, 2024 · K712 · Corrected May 29, 2024

  3. F

    Have restrictions on the use of portable space heaters.

    May 8, 2024 · K781 · Corrected May 29, 2024

Egress2F
  1. F

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    April 17, 2025 · K211 · Corrected May 16, 2025

  2. D

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    July 14, 2023 · K211 · Corrected August 7, 2023

Gas, Vacuum, and Electrical Systems2F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    May 8, 2024 · K918 · Corrected May 29, 2024

  2. F

    Have proper medical gas storage and administration areas.

    May 8, 2024 · K923 · Corrected May 29, 2024

Emergency Preparedness1F
  1. F

    Establish emergency prep training and testing.

    May 8, 2024 · E36 · Corrected May 29, 2024

Smoke1F
  1. F

    Install an approved automatic sprinkler system.

    May 8, 2024 · K351 · Corrected May 29, 2024

·

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