Pascoag, RI

Overlook Nursing and Rehabilitation Center

3-star overall rating with 3-star inspections with $10,358 in total fines with 14 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

14 Rock Avenue, Pascoag, RI

(401) 568-2549

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

100

Certified beds

Average residents

86

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Eden Healthcare

Operator or chain grouping

Approved since

1989-03-11

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

7 facilities

Chain averages 3 overall / 3 health / 3 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.66

Registered nurse staffing · state 0.77 · national 0.68

LPN hours / resident day

0.38

Licensed practical nurse staffing · state 0.51 · national 0.87

Aide hours / resident day

2.47

Nurse aide staffing · state 2.46 · national 2.35

Total nurse hours

3.52

All reported nurse hours · state 3.72 · national 3.89

Licensed hours

1.04

RN + LPN hours · state 1.25 · national 1.54

Weekend hours

3.13

Weekend nurse staffing · state 3.30 · national 3.43

Weekend RN hours

0.54

Weekend registered nurse coverage · state 0.56 · national 0.47

Physical therapist

0.05

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.70

CMS adjusted RN staffing hours

Adjusted total hours

3.75

CMS adjusted total nurse staffing hours

Case-mix index

1.28

Higher values indicate more complex resident acuity

RN turnover

19%

Annual RN turnover · state 38% · national 45%

Total nurse turnover

32%

Annual nurse turnover · state 40% · national 46%

SNF VBP

Value-based purchasing

Program rank

6,048

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

34.17

Composite VBP score used to determine payment impact.

Payment multiplier

0.9882

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

1.99

Baseline 17.35% · Performance 20.51% · Measure score 1.99 · Achievement 1.99 · Improvement 0

Healthcare-associated infections

4.54

Baseline 6.56% · Performance 6.48% · Measure score 4.54 · Achievement 4.54 · Improvement 0.02

Total nurse turnover

6.49

Baseline 51.25% · Performance 37.14% · Measure score 6.49 · Achievement 6.49 · Improvement 4.84

Adjusted total nurse staffing

0.65

Baseline 3.32 hours · Performance 3.26 hours · Measure score 0.65 · Achievement 0.65 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.67%
10.72%
1.1 pts better
No Different than the National Rate · Eligible stays 125 · Observed rate 7.2% · Lower 95% interval 6.67%
Discharge to community 54.03%
50.57%
3.5 pts better
No Different than the National Rate · Eligible stays 108 · Observed rate 48.15% · Lower 95% interval 44.14%
Medicare spending per beneficiary 0.85
1.02
0.2 pts better
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 72 · Denominator 72
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 72
Discharge self-care score 48%
53.69%
5.7 pts worse
Numerator 24 · Denominator 50
Discharge mobility score 50%
50.94%
0.9 pts worse
Numerator 25 · Denominator 50
Pressure ulcers or injuries, new or worsened 1.39%
2.29%
0.9 pts better
Numerator 1 · Denominator 72 · Adjusted rate 1.35%
Healthcare-associated infections requiring hospitalization 6.48%
7.12%
0.6 pts better
No Different than the National Rate · Eligible stays 73 · Observed rate 4.11% · Lower 95% interval 3.79%
Staff COVID-19 vaccination coverage 11.2%
8.2%
3 pts better
Numerator 14 · Denominator 125
Staff flu vaccination coverage 47.66%
42%
5.7 pts better
Numerator 61 · Denominator 128
Discharge function score 64%
56.45%
7.5 pts better
Numerator 32 · Denominator 50
Transfer of health information to provider 95%
95.95%
1 pts worse
Numerator 38 · Denominator 40
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 3 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 57.58%
25.2%
32.4 pts better
Numerator 19 · Denominator 33

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.0
1.5
0.5 pts worse
1.9
0.1 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.0 · Observed 1.5 · Expected 1.4 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 3.1
1.7
1.4 pts worse
1.8
1.3 pts worse
Long Stay · 20240701-20250630 · Adjusted 3.1 · Observed 2.5 · Expected 1.3 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.7%
93.2%
6.5 pts better
93.4%
6.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 98.6% · Q4 100.0% · 4Q avg 99.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.4%
95.3%
2.1 pts better
95.5%
1.9 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 97.4%
Percentage of long-stay residents experiencing one or more falls with major injury 7.6%
3.6%
4 pts worse
3.3%
4.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.0% · Q2 7.1% · Q3 9.5% · Q4 7.8% · 4Q avg 7.6% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 4.3%
14.6%
10.3 pts better
11.4%
7.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 3.3% · Q3 4.5% · Q4 8.5% · 4Q avg 4.3%
Percentage of long-stay residents who lose too much weight 4.1%
5.3%
1.2 pts better
5.4%
1.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 6.8% · Q3 6.3% · Q4 3.1% · 4Q avg 4.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 16.5%
16.4%
0.1 pts worse
19.6%
3.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 21.7% · Q2 16.4% · Q3 13.6% · Q4 14.9% · 4Q avg 16.5%
Percentage of long-stay residents who received an antipsychotic medication 24.8%
23.6%
1.2 pts worse
16.7%
8.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 21.2% · Q2 21.6% · Q3 28.6% · Q4 27.3% · 4Q avg 24.8% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 16.6%
17.0%
0.4 pts better
16.3%
0.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 20.6% · Q2 24.4% · Q3 12.3% · Q4 9.5% · 4Q avg 16.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 15.5%
18.4%
2.9 pts better
14.9%
0.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 10.7% · Q2 19.0% · Q3 16.4% · Q4 15.9% · 4Q avg 15.5% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.3%
1.0%
0.7 pts better
1.0%
0.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 1.0% · 4Q avg 0.3% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.4%
2.2%
1.8 pts better
1.7%
1.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 1.4% · Q4 0.0% · 4Q avg 0.4% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 16.4%
22.3%
5.9 pts better
19.8%
3.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 16.4% · Q2 23.9% · Q3 8.4% · Q4 16.8% · 4Q avg 16.4%
Percentage of long-stay residents with pressure ulcers 7.8%
4.7%
3.1 pts worse
5.1%
2.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 7.1% · Q2 6.3% · Q3 10.4% · Q4 7.5% · 4Q avg 7.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 91.0%
77.2%
13.8 pts better
81.7%
9.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 91.3% · Q2 91.5% · Q3 91.6% · Q4 89.0% · 4Q avg 91.0%
Percentage of short-stay residents who had an outpatient emergency department visit 16.6%
15.8%
0.8 pts worse
12.0%
4.6 pts worse
Short Stay · 20240701-20250630 · Adjusted 16.6% · Observed 15.9% · Expected 10.7% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.6%
1.9%
0.3 pts better
1.6%
About the same
Short Stay · 2024Q4-2025Q3 · Q1 2.6% · Q2 2.8% · Q3 0.0% · Q4 0.0% · 4Q avg 1.6% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 76.3%
78.2%
1.9 pts worse
79.7%
3.4 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 76.3%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 23.1%
25.1%
2 pts better
23.9%
0.8 pts better
Short Stay · 20240701-20250630 · Adjusted 23.1% · Observed 20.5% · Expected 21.1% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-05-06 · Fire 2025-05-06

14 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

7 fire-safety deficiencies

Top issue: Egress (3 deficiencies)

Cycle 2 Health 2024-06-14 · Fire 2024-06-14

3 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

4 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 3 Health 2023-05-25 · Fire 2023-05-25

6 health deficiencies

Top issue: Resident Assessment and Care Planning (4 deficiencies)

3 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-05-06

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2025-06-05

F · Potential for more than minimal harm 2025-05-06

K225 · Egress Deficiencies

Fire Safety

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2025-06-05

F · Potential for more than minimal harm 2025-05-06

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2025-06-05

F · Potential for more than minimal harm 2025-05-06

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-06-05

F · Potential for more than minimal harm 2025-05-06

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-05

F · Potential for more than minimal harm 2025-05-06

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2025-06-05

F · Potential for more than minimal harm 2025-05-06

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2025-06-05

F · Potential for more than minimal harm 2024-06-14

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-07-14

F · Potential for more than minimal harm 2024-06-14

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-07-14

E · Potential for more than minimal harm 2024-06-14

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-07-14

E · Potential for more than minimal harm 2024-06-14

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-07-14

F · Potential for more than minimal harm 2023-05-25

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-06-24

D · Potential for more than minimal harm 2023-05-25

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2023-06-24

D · Potential for more than minimal harm 2023-05-25

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-06-24

Inspection history

Recent health citations

G · Actual harm 2025-05-06

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-06-05

F · Potential for more than minimal harm 2025-05-06

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-06-05

E · Potential for more than minimal harm 2025-05-06

F881 · Infection Control Deficiencies

Health

Implement a program that monitors antibiotic use.

Corrected 2025-06-05

E · Potential for more than minimal harm 2025-05-06

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2025-06-05

D · Potential for more than minimal harm 2025-05-06

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2025-06-05

D · Potential for more than minimal harm 2025-05-06

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-06-05

D · Potential for more than minimal harm 2025-05-06

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-06-05

D · Potential for more than minimal harm 2025-05-06

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-06-05

D · Potential for more than minimal harm 2025-05-06

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-06-05

D · Potential for more than minimal harm 2025-05-06

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-06-05

D · Potential for more than minimal harm 2025-05-06

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-06-05

D · Potential for more than minimal harm 2025-05-06

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2025-06-05

D · Potential for more than minimal harm 2025-05-06

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-06-05

D · Potential for more than minimal harm 2025-03-31

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-04-30

E · Potential for more than minimal harm 2024-06-14

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-07-14

D · Potential for more than minimal harm 2024-06-14

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-07-14

D · Potential for more than minimal harm 2024-06-14

F806 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2024-07-14

D · Potential for more than minimal harm 2023-09-14

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-10-06

E · Potential for more than minimal harm 2023-05-25

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-06-24

D · Potential for more than minimal harm 2023-05-25

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-06-24

D · Potential for more than minimal harm 2023-05-25

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-06-24

D · Potential for more than minimal harm 2023-05-25

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-06-24

D · Potential for more than minimal harm 2023-05-25

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-06-24

Penalties and ownership

What sits behind the stars

$10,358 2025-03-31

Fine

Fine · fine $10,358

Fine

Ownership

Gellis, Louis

5% Or Greater Direct Ownership Interest · Individual

100% 10 facilities 2019-02-28
Bannon, Janet

W-2 Managing Employee · Individual

0% 1 facilities 2019-12-01
Gellis, Louis

Corporate Officer · Individual

0% 10 facilities 2019-02-28

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