Federal inspection record · CMS data as of October 1, 2026

Covenant Home

5919 Magazine Street, New Orleans, LA · (504) 897-6216

CMS overall rating

4 of 5

Compare with a nearby home →
Certified beds
96
Residents per day
63
Ownership
Non-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
November 20, 2004

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Louisiana.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Louisiana homes

Covenant Home carries 20 inspection points. That is fewer than 85% of Louisiana's 264 rated homes.

5★4★3★2★1★+8 homes above 23005102550100200inspection points → fewer is better on the leftThis home · 20 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Louisiana: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–15 pts
  • 4★ 15–33 pts
  • 3★ 33–53 pts
  • 2★ 53–88.75 pts
  • 1★ over 88.75 pts

Bars show every rated home in Louisiana by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

16 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 10 4 pts
E 6 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Freedom from Abuse, Neglect, and Exploitation4D
  1. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    May 21, 2025 · Standard · F607 · Corrected July 5, 2025

  2. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    November 7, 2024 · Complaint · F600 · Corrected December 22, 2024

  3. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    November 7, 2024 · Complaint · F609 · Corrected December 22, 2024

  4. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    June 20, 2024 · Complaint · F600 · Corrected July 18, 2024

Resident Rights3E
  1. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    May 20, 2026 · Complaint · F584 · Corrected July 3, 2026

  2. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    May 21, 2024 · Standard · F554 · Corrected July 5, 2024

  3. D

    Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

    May 21, 2024 · Standard · F563 · Corrected July 5, 2024

Nutrition and Dietary3E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    May 21, 2025 · Standard · F812 · Corrected July 5, 2025

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    May 21, 2024 · Standard · F812 · Corrected July 5, 2024

  3. E

    Dispose of garbage and refuse properly.

    May 21, 2024 · Standard · F814 · Corrected July 5, 2024

Pharmacy Service2E
  1. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    May 21, 2025 · Standard · F755 · Corrected July 5, 2025

  2. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    May 21, 2025 · Standard · F761 · Corrected July 5, 2025

Resident Assessment and Care Planning2D
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    May 21, 2025 · Standard · F656 · Corrected July 5, 2025

  2. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    May 21, 2025 · Standard · F842 · Corrected July 5, 2025

Quality of Life and Care1D
  1. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    May 21, 2025 · Standard · F690 · Corrected July 5, 2025

Infection Control1D
  1. D

    Provide and implement an infection prevention and control program.

    May 21, 2025 · Standard · F880 · Corrected July 5, 2025

Inspection history

  1. 2026-05-20

    1 health deficiencies · 2 fire-safety deficiencies

    Top issue: Resident Rights (1 deficiency)

  2. 2025-05-21

    10 health deficiencies · 1 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

  3. 2024-05-21

    5 health deficiencies · 1 fire-safety deficiencies

    Top issue: Nutrition and Dietary (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 2 h 51 min of nursing staff time a day, 28 min of it from a registered nurse.

This home

2 h 51 min

Louisiana average

3 h 49 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 30% of nursing staff and 20% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.6 pts better1.82.41.8
Number of outpatient emergency department visits per 1000 long-stay resident days1.4 pts better1.22.61.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine5.3 pts better99.1%93.8%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.7 pts worse93.3%96.0%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.5 pts better3.0%3.5%3.2%
Percentage of long-stay residents who have depressive symptoms2.4 pts better0.0%2.4%13.5%
Percentage of long-stay residents who lose too much weight0.1 pts worse5.4%5.3%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication6.7 pts better16.6%23.3%19.5%
Percentage of long-stay residents who received an antipsychotic medication7.3 pts worse30.1%22.8%15.4%
Percentage of long-stay residents who were physically restrained7.1 pts worse7.3%0.2%0.1%
Percentage of long-stay residents whose ability to walk independently worsened0.7 pts worse15.8%15.1%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased3 pts better13.5%16.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.8 pts better0.2%1.0%0.7%
Percentage of long-stay residents with a urinary tract infection2.5 pts worse4.4%1.9%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence6.7 pts worse21.6%14.9%18.3%
Percentage of long-stay residents with pressure ulcers3.2 pts better2.3%5.5%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine6 pts worse80.4%86.4%82.3%

·

Who owns and runs it

8 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Childress, CharlesManaging Control - Governing Body · Individual0%2 facilities
Childress, CharlesCorporate Director · Individual0%2 facilities
Hoffmann, Margaret ElizabethOperational/Managerial Control · Individual0%1 facilities
Hoffmann, Margaret ElizabethAdp Of The SNF · Individual0%1 facilities
Wellington, FrancesManaging Control - Governing Body · Individual0%1 facilities
Wellington, FrancesCorporate Director · Individual0%1 facilities
Wise, JohnOperational/Managerial Control · Individual0%1 facilities
Wise, JohnAdp Of The SNF · Individual0%1 facilities

·

Fire safety

4 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Services3C
  1. C

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    May 20, 2026 · K521 · Not yet marked corrected

  2. C

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    May 21, 2025 · K521 · Corrected May 22, 2025

  3. C

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    May 21, 2024 · K521 · Not yet marked corrected

Miscellaneous1D
  1. D

    Have simulated fire drills held at unexpected times.

    May 20, 2026 · K712 · Corrected June 2, 2026

·

Other homes nearby

  1. Worst citation, 3 yrs
    E
    Nursing / resident / day
    4 h 36 min
    Fines
    $0
  2. Chateau De Notre Dame Community Care Center

    New Orleans, LA · Commcare Corporation

    Worst citation, 3 yrs
    K
    Nursing / resident / day
    3 h 59 min
    Fines
    $36,265
  3. Wynhoven Community Care Center

    Marrero, LA · Commcare Corporation

    Worst citation, 3 yrs
    G
    Nursing / resident / day
    4 h 21 min
    Fines
    $43,515