Federal inspection record · CMS data as of October 1, 2026
Chateau De Notre Dame Community Care Center
2832 Burdette Street, New Orleans, LA · (504) 866-2741
- Certified beds
- 171
- Residents per day
- 157
- Ownership
- Non-Profit
- Chain
- Commcare Corporation
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- February 21, 2004
1
How this home got 3 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Louisiana.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★+1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★3 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Louisiana homes
Chateau De Notre Dame Community Care Center carries 72.25 inspection points. That is fewer than 29% of Louisiana's 264 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Louisiana: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–15 pts
- 4★ 15–33 pts
- 3★ 33–53 pts
- 2★ 53–88.75 pts
- 1★ over 88.75 pts
Bars show every rated home in Louisiana by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
18 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (3)
-
J
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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K
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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K
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Everything else, by area of care
Quality of Life and Care5D
- D
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- D
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide care or services that was trauma informed and/or culturally competent.
- D
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
- D
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Resident Assessment and Care Planning2D
- D
Ensure each resident receives an accurate assessment.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Rights2D
- D
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- D
Reasonably accommodate the needs and preferences of each resident.
Pharmacy Service2D
- D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nursing and Physician Services1D
- D
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nutrition and Dietary1D
- D
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation1D
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Administration1D
- D
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Inspection history
2026-06-03
0 health deficiencies · 0 fire-safety deficiencies
No concentrated health issue counts in this cycle.
2025-06-04
7 health deficiencies · 0 fire-safety deficiencies
Top issue: Quality of Life and Care (4 deficiencies)
2024-06-13
11 health deficiencies · 2 fire-safety deficiencies
Top issue: Quality of Life and Care (3 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 59 min of nursing staff time a day, 19 min of it from a registered nurse.
This home
3 h 59 min
Louisiana average
3 h 49 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 49% of nursing staff and 30% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$36,265 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2025-05-14 | Fine | $9,580 |
| 2025-05-14 | Fine | $26,685 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine5.8 pts better | 99.6% | 93.8% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine1.8 pts better | 97.8% | 96.0% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.2 pts better | 2.3% | 3.5% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms2.4 pts worse | 4.8% | 2.4% | 13.5% |
| Percentage of long-stay residents who lose too much weight4.2 pts better | 1.1% | 5.3% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication4.4 pts better | 18.9% | 23.3% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication1.5 pts better | 21.3% | 22.8% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.2 pts better | 0.0% | 0.2% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened1.9 pts worse | 17.0% | 15.1% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased2.3 pts worse | 18.8% | 16.5% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder1 pts better | 0.0% | 1.0% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.5 pts better | 0.4% | 1.9% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence1.9 pts better | 13.0% | 14.9% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.6 pts better | 3.9% | 5.5% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine13.2 pts better | 99.6% | 86.4% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit0.9 pts better | 13.5% | 14.4% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication2.8 pts better | 0.3% | 3.1% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine2 pts worse | 75.8% | 77.8% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission2.7 pts worse | 31.0% | 28.3% | 23.4% |
·
Who owns and runs it
15 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Commcare Corporation | 5% Or Greater Direct Ownership Interest · Organization | 100% | 19 facilities |
| Commcare Management Corporation | Operational/Managerial Control · Organization | 0% | 21 facilities |
| Ford, Michael | Corporate Director · Individual | 0% | 16 facilities |
| Gardner, George | Operational/Managerial Control · Individual | 0% | 20 facilities |
| Harvey Psarellis, Dawn | Corporate Officer · Individual | 0% | 21 facilities |
| Harvey Psarellis, Dawn | Operational/Managerial Control · Individual | 0% | 21 facilities |
| Hudson, Mary | W-2 Managing Employee · Individual | 0% | 21 facilities |
| Lundberg, Alec | W-2 Managing Employee · Individual | 0% | 16 facilities |
| Mangun, Garold | Corporate Director · Individual | 0% | 20 facilities |
| Mangun, Garold | Corporate Officer · Individual | 0% | 20 facilities |
| Plaisance, Wayne | Corporate Director · Individual | 0% | 14 facilities |
| Prechter, Patricia | W-2 Managing Employee · Individual | 0% | 20 facilities |
| Prechter, Patricia | Corporate Director · Individual | 0% | 20 facilities |
| Prechter, Patricia | Corporate Officer · Individual | 0% | 20 facilities |
| Tucker, James | Operational/Managerial Control · Individual | 0% | 20 facilities |
·
Fire safety
2 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke2D
- D
Have approved installation, maintenance and testing program for fire alarm systems.
- D
Inspect, test, and maintain automatic sprinkler systems.
·
Other homes nearby
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St. Margaret's Daughters Home
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★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 4 h 20 min
- Fines
- $0
-
St Jude's Health & Wellness Center
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★★★★★- Worst citation, 3 yrs
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- Nursing / resident / day
- 4 h 10 min
- Fines
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-
Jefferson Healthcare Center
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★★★★★- Worst citation, 3 yrs
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- Nursing / resident / day
- 3 h 4 min
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