Highlands Ranch, CO

Continuing Care At Wind Crest

5-star overall rating with 5-star inspections with 1 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

3420 Mill Vista Rd, Highlands Ranch, CO

(303) 876-8349

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

44

Certified beds

Average residents

40

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

Erickson Senior Living

Operator or chain grouping

Approved since

2013-11-14

CMS approved date

Coverage

Medicare

Participation flags

Chain footprint

17 facilities

Chain averages 4 overall / 3 health / 5 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.71

Registered nurse staffing · state 0.83 · national 0.68

LPN hours / resident day

0.63

Licensed practical nurse staffing · state 0.68 · national 0.87

Aide hours / resident day

2.68

Nurse aide staffing · state 2.20 · national 2.35

Total nurse hours

5.02

All reported nurse hours · state 3.70 · national 3.89

Licensed hours

2.34

RN + LPN hours · state 1.51 · national 1.54

Weekend hours

4.42

Weekend nurse staffing · state 3.26 · national 3.43

Weekend RN hours

1.18

Weekend registered nurse coverage · state 0.60 · national 0.47

Physical therapist

0.13

Reported PT staffing · state 0.09 · national 0.07

Adjusted RN hours

1.71

CMS adjusted RN staffing hours

Adjusted total hours

5.01

CMS adjusted total nurse staffing hours

Case-mix index

1.37

Higher values indicate more complex resident acuity

RN turnover

55%

Annual RN turnover · state 46% · national 45%

Total nurse turnover

55%

Annual nurse turnover · state 49% · national 46%

SNF VBP

Value-based purchasing

Program rank

955

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

61.71

Composite VBP score used to determine payment impact.

Payment multiplier

1.0167

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

5.75

Baseline 22.15% · Performance 18.95% · Measure score 5.75 · Achievement 5.35 · Improvement 5.75

Healthcare-associated infections

6.62

Baseline 6.94% · Performance 5.86% · Measure score 6.62 · Achievement 6.62 · Improvement 5.08

Total nurse turnover

4.07

Baseline 48.94% · Performance 47.06% · Measure score 4.07 · Achievement 4.07 · Improvement 0.28

Adjusted total nurse staffing

8.25

Baseline 4.34 hours · Performance 5.43 hours · Measure score 8.25 · Achievement 8.25 · Improvement 7.03

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.33%
10.72%
0.4 pts better
No Different than the National Rate · Eligible stays 71 · Observed rate 7.04% · Lower 95% interval 6.36%
Discharge to community 59.52%
50.57%
9 pts better
No Different than the National Rate · Eligible stays 66 · Observed rate 59.09% · Lower 95% interval 48.7%
Medicare spending per beneficiary 0.73
1.02
0.3 pts better
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 48 · Denominator 48
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 48
Discharge self-care score 44.44%
53.69%
9.2 pts worse
Numerator 16 · Denominator 36
Discharge mobility score 52.78%
50.94%
1.8 pts better
Numerator 19 · Denominator 36
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 48 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 5.86%
7.12%
1.3 pts better
No Different than the National Rate · Eligible stays 50 · Observed rate 0% · Lower 95% interval 2.73%
Staff COVID-19 vaccination coverage 70.79%
8.2%
62.6 pts better
Numerator 63 · Denominator 89
Staff flu vaccination coverage Not Available
42%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Discharge function score 69.44%
56.45%
13 pts better
Numerator 25 · Denominator 36
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 24 · Denominator 24
Transfer of health information to patient 95.24%
96.28%
1 pts worse
Numerator 20 · Denominator 21
Resident COVID-19 vaccinations up to date 47.62%
25.2%
22.4 pts better
Numerator 10 · Denominator 21

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.9
1.3
0.4 pts better
1.9
1 pts better
Long Stay · 20240701-20250630 · Adjusted 0.9 · Observed 0.9 · Expected 2.0 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.0
1.7
0.7 pts better
1.8
0.8 pts better
Long Stay · 20240701-20250630 · Adjusted 1.0 · Observed 0.9 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 87.3%
93.5%
6.2 pts worse
93.4%
6.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 97.1% · Q2 89.3% · Q3 77.8% · Q4 82.8% · 4Q avg 87.3%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 91.4%
94.7%
3.3 pts worse
95.5%
4.1 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 91.4%
Percentage of long-stay residents experiencing one or more falls with major injury 1.7%
3.4%
1.7 pts better
3.3%
1.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.9% · Q2 3.6% · Q3 0.0% · Q4 0.0% · 4Q avg 1.7% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 1.8%
7.4%
5.6 pts better
11.4%
9.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 7.4% · Q3 0.0% · Q4 0.0% · 4Q avg 1.8%
Percentage of long-stay residents who lose too much weight 2.3%
5.0%
2.7 pts better
5.4%
3.1 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 2.3%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 11.1%
11.2%
0.1 pts better
19.6%
8.5 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 11.1%
Percentage of long-stay residents who received an antipsychotic medication 7.9%
20.6%
12.7 pts better
16.7%
8.8 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 7.9% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 46.5%
15.2%
31.3 pts worse
16.3%
30.2 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 46.5% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 39.5%
14.6%
24.9 pts worse
14.9%
24.6 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 39.5% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 7.2%
0.8%
6.4 pts worse
1.0%
6.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 7.4% · Q2 12.3% · Q3 6.2% · Q4 2.6% · 4Q avg 7.2% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 3.4%
1.5%
1.9 pts worse
1.7%
1.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.0% · Q2 3.6% · Q3 7.4% · Q4 0.0% · 4Q avg 3.4% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 17.4%
22.4%
5 pts better
19.8%
2.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 17.1% · Q2 8.5% · Q3 12.7% · Q4 30.1% · 4Q avg 17.4%
Percentage of long-stay residents with pressure ulcers 3.2%
3.7%
0.5 pts better
5.1%
1.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.2% · Q2 0.0% · Q3 1.8% · Q4 8.9% · 4Q avg 3.2% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 71.1%
76.4%
5.3 pts worse
81.7%
10.6 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 95.7% · Q2 61.8% · Q3 61.3% · Q4 74.8% · 4Q avg 71.1%
Percentage of short-stay residents who had an outpatient emergency department visit 21.1%
12.8%
8.3 pts worse
12.0%
9.1 pts worse
Short Stay · 20240701-20250630 · Adjusted 21.1% · Observed 19.4% · Expected 10.3% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.5%
1.5 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 93.3%
75.6%
17.7 pts better
79.7%
13.6 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 93.3%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 15.8%
20.3%
4.5 pts better
23.9%
8.1 pts better
Short Stay · 20240701-20250630 · Adjusted 15.8% · Observed 13.9% · Expected 20.9% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-08-15 · Fire 2024-08-15

1 health deficiencies

Top issue: Pharmacy Service (1 deficiency)

6 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2023-03-16 · Fire 2023-03-16

5 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

4 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 3 Health 2021-12-14 · Fire 2021-12-14

1 health deficiencies

Top issue: Infection Control (1 deficiency)

5 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-08-15

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-10-09

E · Potential for more than minimal harm 2024-08-15

K131 · Construction Deficiencies

Fire Safety

Meet requirements for sections of health care facilities separated by fire resistive construction.

Corrected 2024-10-09

E · Potential for more than minimal harm 2024-08-15

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-10-09

E · Potential for more than minimal harm 2024-08-15

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-10-09

D · Potential for more than minimal harm 2024-08-15

K354 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2024-10-09

D · Potential for more than minimal harm 2024-08-15

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-10-09

E · Potential for more than minimal harm 2023-03-16

K271 · Egress Deficiencies

Fire Safety

Have exits that are accessible at all times.

Corrected 2023-04-10

E · Potential for more than minimal harm 2023-03-16

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-05-09

D · Potential for more than minimal harm 2023-03-16

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-05-11

D · Potential for more than minimal harm 2023-03-16

K911 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2023-05-09

F · Potential for more than minimal harm 2021-12-14

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2022-01-26

F · Potential for more than minimal harm 2021-12-14

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-01-26

E · Potential for more than minimal harm 2021-12-14

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-01-31

D · Potential for more than minimal harm 2021-12-14

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-02-08

D · Potential for more than minimal harm 2021-12-14

K531 · Services Deficiencies

Fire Safety

Have elevators that firefighters can control in the event of a fire.

Corrected 2022-02-08

Inspection history

Recent health citations

D · Potential for more than minimal harm 2024-08-15

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-09-13

F · Potential for more than minimal harm 2023-03-16

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-04-14

D · Potential for more than minimal harm 2023-03-16

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-04-14

D · Potential for more than minimal harm 2023-03-16

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-04-14

D · Potential for more than minimal harm 2023-03-16

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-04-21

D · Potential for more than minimal harm 2023-03-16

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-04-21

F · Potential for more than minimal harm 2021-12-14

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2022-01-04

Penalties and ownership

What sits behind the stars

Ownership

National Senior Communities, Inc

5% Or Greater Direct Ownership Interest · Organization

100% 16 facilities 2021-01-14
Oak Investment Trust Ii

5% Or Greater Indirect Ownership Interest · Organization

64% 21 facilities 2025-01-01
Oak Investment Trust

5% Or Greater Indirect Ownership Interest · Organization

24% 19 facilities 2025-01-01
Brown, Ian

Corporate Director · Individual

0% 16 facilities 2023-04-01
Brown, Patricia

Corporate Director · Individual

0% 16 facilities 2022-04-01
Butler, Richard

Operational/Managerial Control · Individual

0% 35 facilities 2014-01-01
Clupper, Katherine

Corporate Director · Individual

0% 16 facilities 2024-04-01
Colins, Mary

Corporate Director · Individual

0% 16 facilities 2018-04-01
Colins, Mary

Corporate Officer · Individual

0% 16 facilities 2021-10-27
Embley, Mark

Operational/Managerial Control · Individual

0% 17 facilities 2021-10-27
Embley, Mark

Corporate Officer · Individual

0% 17 facilities 2021-10-27
Erickson Senior Living LLC

Operational/Managerial Control · Organization

0% 18 facilities 2020-11-23
Erstad, Eileen

Corporate Director · Individual

0% 16 facilities 2018-04-01
Erstad, Eileen

Corporate Officer · Individual

0% 16 facilities 2023-04-01
Gantert, Neal

Operational/Managerial Control · Individual

0% 17 facilities 2018-04-01
Gantert, Neal

Corporate Officer · Individual

0% 17 facilities 2018-04-01
Hall, John

Operational/Managerial Control · Individual

0% 17 facilities 2013-11-14
Hall, John

Corporate Officer · Individual

0% 17 facilities 2013-11-14
Hong, Nantida

Operational/Managerial Control · Individual

0% 1 facilities 2024-08-04
Jacque, Zina

Corporate Director · Individual

0% 16 facilities 2013-11-14
Leonard, Monty

Corporate Director · Individual

0% 16 facilities 2022-04-01
Moscato, Mary

Corporate Director · Individual

0% 17 facilities 2024-04-01
National Senior Communities, Inc

Operational/Managerial Control · Organization

0% 16 facilities 2021-01-14
Paulk, Pamela

Corporate Director · Individual

0% 16 facilities 2022-04-01
Pomeranz, William

Corporate Director · Individual

0% 17 facilities 2025-04-01
Pomeranz, William

Corporate Officer · Individual

0% 17 facilities 2025-04-01
Rainbolt, Nicole

Operational/Managerial Control · Individual

0% 1 facilities 2021-11-29
Reel, Stephanie

Corporate Director · Individual

0% 16 facilities 2018-04-01
Roskiewicz, Michael

Corporate Director · Individual

0% 16 facilities 2019-04-01
Sawicki, Scott

Corporate Officer · Individual

0% 16 facilities 2024-04-01
Sharp, Russel

Corporate Director · Individual

0% 16 facilities 2023-04-01
Stiner, Pamela

Operational/Managerial Control · Individual

0% 17 facilities 2024-04-01
Stiner, Pamela

Corporate Officer · Individual

0% 17 facilities 2024-04-01
Sweetser, Christian

Operational/Managerial Control · Individual

0% 18 facilities 2022-03-01
Tyler, Daniel

Corporate Officer · Individual

0% 16 facilities 2025-04-01
Wallick, Daniel

Corporate Director · Individual

0% 16 facilities 2025-04-01

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Staffing
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Health
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Staffing
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Fines
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Vi At Highlands Ranch Skilled Nursing

Highlands Ranch, CO

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Overall
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Health
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Staffing
5 / 5
Fines
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