Mentor, OH

Concord Ridge Health And Rehabilitation

3-star overall rating with 4-star inspections with 3 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

9901 Johnnycake Ridge Rd, Mentor, OH

(440) 357-7900

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

119

Certified beds

Average residents

86

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Foundations Health Solutions

Operator or chain grouping

Approved since

1995-07-14

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

63 facilities

Chain averages 4 overall / 4 health / 2 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

No

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.49

Registered nurse staffing · state 0.63 · national 0.68

LPN hours / resident day

1.11

Licensed practical nurse staffing · state 0.96 · national 0.87

Aide hours / resident day

1.75

Nurse aide staffing · state 2.14 · national 2.35

Total nurse hours

3.36

All reported nurse hours · state 3.72 · national 3.89

Licensed hours

1.61

RN + LPN hours · state 1.59 · national 1.54

Weekend hours

3.00

Weekend nurse staffing · state 3.29 · national 3.43

Weekend RN hours

0.32

Weekend registered nurse coverage · state 0.41 · national 0.47

Physical therapist

0.01

Reported PT staffing · state 0.05 · national 0.07

Adjusted RN hours

0.39

CMS adjusted RN staffing hours

Adjusted total hours

2.65

CMS adjusted total nurse staffing hours

Case-mix index

1.74

Higher values indicate more complex resident acuity

RN turnover

57%

Annual RN turnover · state 47% · national 45%

Total nurse turnover

44%

Annual nurse turnover · state 50% · national 46%

SNF VBP

Value-based purchasing

Program rank

10,974

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

18.46

Composite VBP score used to determine payment impact.

Payment multiplier

0.9820

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

4.18

Baseline 18.72% · Performance 19.49% · Measure score 4.18 · Achievement 4.18 · Improvement 0

Healthcare-associated infections

3.20

Baseline 6.54% · Performance 6.88% · Measure score 3.20 · Achievement 3.20 · Improvement 0

Total nurse turnover

0

Baseline 60.78% · Performance 76.22% · Measure score 0 · Achievement 0 · Improvement 0

Adjusted total nurse staffing

0

Baseline 3.14 hours · Performance 2.96 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.99%
10.72%
0.7 pts better
No Different than the National Rate · Eligible stays 51 · Observed rate 7.84% · Lower 95% interval 6.42%
Discharge to community 50.77%
50.57%
0.2 pts better
No Different than the National Rate · Eligible stays 47 · Observed rate 44.68% · Lower 95% interval 38.6%
Medicare spending per beneficiary 0.94
1.02
0.1 pts better
Drug regimen review with follow-up 90.2%
95.27%
5.1 pts worse
Numerator 46 · Denominator 51
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 51
Discharge self-care score 29.03%
53.69%
24.7 pts worse
Numerator 9 · Denominator 31
Discharge mobility score 32.26%
50.94%
18.7 pts worse
Numerator 10 · Denominator 31
Pressure ulcers or injuries, new or worsened 3.92%
2.29%
1.6 pts worse
Numerator 2 · Denominator 51 · Adjusted rate 3.13%
Healthcare-associated infections requiring hospitalization 6.88%
7.12%
0.2 pts better
No Different than the National Rate · Eligible stays 33 · Observed rate 6.06% · Lower 95% interval 3.51%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 106
Staff flu vaccination coverage 11.41%
42%
30.6 pts worse
Numerator 17 · Denominator 149
Discharge function score 45.16%
56.45%
11.3 pts worse
Numerator 14 · Denominator 31
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 22 · Denominator 22
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 15 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 23.33%
25.2%
1.9 pts worse
Numerator 7 · Denominator 30

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.0%
92.4%
6.6 pts better
93.4%
5.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 97.2% · Q2 100.0% · Q3 98.6% · Q4 100.0% · 4Q avg 99.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
94.5%
5.5 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 1.3%
3.3%
2 pts better
3.3%
2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.4% · Q3 1.4% · Q4 2.3% · 4Q avg 1.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 62.4%
26.1%
36.3 pts worse
11.4%
51 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 51.8% · Q2 51.9% · Q3 67.8% · Q4 74.0% · 4Q avg 62.4%
Percentage of long-stay residents who lose too much weight 4.5%
6.2%
1.7 pts better
5.4%
0.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.7% · Q2 5.0% · Q3 5.1% · Q4 1.5% · 4Q avg 4.5%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 15.3%
25.4%
10.1 pts better
19.6%
4.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 13.1% · Q2 16.7% · Q3 13.3% · Q4 17.6% · 4Q avg 15.3%
Percentage of long-stay residents who received an antipsychotic medication 7.2%
11.5%
4.3 pts better
16.7%
9.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 11.3% · Q2 12.2% · Q3 4.2% · Q4 1.8% · 4Q avg 7.2% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 5.2%
7.7%
2.5 pts better
16.3%
11.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.1% · Q2 10.6% · 4Q avg 5.2% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 2.6%
6.2%
3.6 pts better
14.9%
12.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.6% · Q2 1.9% · Q3 5.4% · Q4 0.0% · 4Q avg 2.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.2%
0.2 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
0.5%
0.5 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 30.9%
21.7%
9.2 pts worse
19.8%
11.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 33.3% · Q2 37.2% · Q3 29.8% · Q4 23.6% · 4Q avg 30.9%
Percentage of long-stay residents with pressure ulcers 2.3%
3.7%
1.4 pts better
5.1%
2.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.9% · Q2 2.0% · Q3 2.1% · Q4 2.2% · 4Q avg 2.3% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 88.9%
78.1%
10.8 pts better
81.7%
7.2 pts better
Short Stay · 2024Q4-2025Q3 · Q1 75.9% · Q2 88.4% · Q3 93.0% · Q4 100.0% · 4Q avg 88.9%
Percentage of short-stay residents who had an outpatient emergency department visit 23.4%
12.5%
10.9 pts worse
12.0%
11.4 pts worse
Short Stay · 20240701-20250630 · Adjusted 23.4% · Observed 26.3% · Expected 12.5% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.4%
1.2%
0.2 pts worse
1.6%
0.2 pts better
Short Stay · 2024Q4-2025Q3 · Q2 0.0% · Q3 0.0% · 4Q avg 1.4% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 87.0%
75.6%
11.4 pts better
79.7%
7.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 87.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 34.2%
25.1%
9.1 pts worse
23.9%
10.3 pts worse
Short Stay · 20240701-20250630 · Adjusted 34.2% · Observed 39.5% · Expected 27.5% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-08-15 · Fire 2024-08-15

3 health deficiencies

Top issue: Pharmacy Service (1 deficiency)

7 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2022-06-16 · Fire 2022-06-16

5 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

2 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 3 Health 2019-05-02 · Fire 2019-05-02

9 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

3 fire-safety deficiencies

Top issue: Construction (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-08-15

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-09-30

F · Potential for more than minimal harm 2024-08-15

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-09-30

F · Potential for more than minimal harm 2024-08-15

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-09-30

F · Potential for more than minimal harm 2024-08-15

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-09-30

F · Potential for more than minimal harm 2024-08-15

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-09-30

F · Potential for more than minimal harm 2024-08-15

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-09-30

F · Potential for more than minimal harm 2024-08-15

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-09-30

F · Potential for more than minimal harm 2022-06-16

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2022-07-11

F · Potential for more than minimal harm 2022-06-16

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-07-11

F · Potential for more than minimal harm 2019-05-02

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2019-05-24

F · Potential for more than minimal harm 2019-05-02

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2019-05-24

F · Potential for more than minimal harm 2019-05-02

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2019-05-24

Inspection history

Recent health citations

D · Potential for more than minimal harm 2024-08-15

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-09-30

D · Potential for more than minimal harm 2024-08-15

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-09-30

B · Minimal harm 2024-08-15

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2024-07-02

D · Potential for more than minimal harm 2023-10-17

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2023-10-18

D · Potential for more than minimal harm 2023-10-17

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-10-18

D · Potential for more than minimal harm 2023-07-10

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-08-11

F · Potential for more than minimal harm 2022-06-16

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-07-11

D · Potential for more than minimal harm 2022-06-16

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2022-07-11

D · Potential for more than minimal harm 2022-06-16

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2022-07-11

D · Potential for more than minimal harm 2022-06-16

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2022-07-11

D · Potential for more than minimal harm 2022-06-16

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-07-11

J · Immediate jeopardy 2019-05-02

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2019-05-24

E · Potential for more than minimal harm 2019-05-02

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2019-05-24

D · Potential for more than minimal harm 2019-05-02

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2019-05-24

D · Potential for more than minimal harm 2019-05-02

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2019-05-24

D · Potential for more than minimal harm 2019-05-02

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2019-05-24

D · Potential for more than minimal harm 2019-05-02

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2019-05-24

Penalties and ownership

What sits behind the stars

Ownership

Colleran Fam Tr Dated 01-01-2018

5% Or Greater Indirect Ownership Interest · Organization

100% 63 facilities 2023-12-01
Foundations Health LLC

5% Or Greater Direct Ownership Interest · Organization

100% 63 facilities 2023-12-01
Colleran, Brian

Operational/Managerial Control · Individual

0% 63 facilities 2023-12-01
Colleran, Brian

Corporate Director · Individual

0% 63 facilities 2023-12-01
Colleran, Brian

Corporate Officer · Individual

0% 63 facilities 2023-12-01
Foundations Health Solutions, LLC

Operational/Managerial Control · Organization

0% 62 facilities 2023-12-01
Krystowski, John

Operational/Managerial Control · Individual

0% 63 facilities 2023-12-01
Krystowski, John

Corporate Officer · Individual

0% 63 facilities 2023-12-01
West, Beth

Operational/Managerial Control · Individual

0% 1 facilities 2023-12-01

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