Concord, OH

Concord Village Skilled Nursing & Rehabilitation

5-star overall rating with 5-star inspections with 8 fire-safety deficiencies in the latest cycle

10955 Capital Parkway, Concord, OH

(330) 920-6472

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

72

Certified beds

Average residents

58

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Vrc Management

Operator or chain grouping

Approved since

2016-08-17

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

5 facilities

Chain averages 4 overall / 4 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.66

Registered nurse staffing · state 0.63 · national 0.68

LPN hours / resident day

1.10

Licensed practical nurse staffing · state 0.96 · national 0.87

Aide hours / resident day

2.75

Nurse aide staffing · state 2.14 · national 2.35

Total nurse hours

4.51

All reported nurse hours · state 3.72 · national 3.89

Licensed hours

1.76

RN + LPN hours · state 1.59 · national 1.54

Weekend hours

3.96

Weekend nurse staffing · state 3.29 · national 3.43

Weekend RN hours

0.25

Weekend registered nurse coverage · state 0.41 · national 0.47

Physical therapist

0.10

Reported PT staffing · state 0.05 · national 0.07

Adjusted RN hours

0.63

CMS adjusted RN staffing hours

Adjusted total hours

4.33

CMS adjusted total nurse staffing hours

Case-mix index

1.43

Higher values indicate more complex resident acuity

RN turnover

55%

Annual RN turnover · state 47% · national 45%

Total nurse turnover

81%

Annual nurse turnover · state 50% · national 46%

SNF VBP

Value-based purchasing

Program rank

13,357

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

6.20

Composite VBP score used to determine payment impact.

Payment multiplier

0.9806

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 22.32% · Performance 23.04% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

0

Baseline 6.42% · Performance 8.14% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

1.44

Baseline 74.14% · Performance 64.56% · Measure score 1.44 · Achievement 0 · Improvement 1.44

Adjusted total nurse staffing

1.04

Baseline 3.77 hours · Performance 3.37 hours · Measure score 1.04 · Achievement 1.04 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.44%
10.72%
1.3 pts better
No Different than the National Rate · Eligible stays 435 · Observed rate 8.28% · Lower 95% interval 7.31%
Discharge to community 66.69%
50.57%
16.1 pts better
Better than the National Rate · Eligible stays 449 · Observed rate 65.26% · Lower 95% interval 62.96%
Medicare spending per beneficiary 0.89
1.02
0.1 pts better
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 284 · Denominator 284
Falls with major injury 1.06%
0.77%
0.3 pts worse
Numerator 3 · Denominator 284
Discharge self-care score 38.76%
53.69%
14.9 pts worse
Numerator 69 · Denominator 178
Discharge mobility score 30.34%
50.94%
20.6 pts worse
Numerator 54 · Denominator 178
Pressure ulcers or injuries, new or worsened 0.35%
2.29%
1.9 pts better
Numerator 1 · Denominator 284 · Adjusted rate 0.4%
Healthcare-associated infections requiring hospitalization 8.14%
7.12%
1 pts worse
No Different than the National Rate · Eligible stays 297 · Observed rate 7.74% · Lower 95% interval 5.7%
Staff COVID-19 vaccination coverage 13.21%
8.2%
5 pts better
Numerator 14 · Denominator 106
Staff flu vaccination coverage Not Available
42%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Discharge function score 29.21%
56.45%
27.2 pts worse
Numerator 52 · Denominator 178
Transfer of health information to provider 99.12%
95.95%
3.2 pts better
Numerator 224 · Denominator 226
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 33 · Denominator 33
Resident COVID-19 vaccinations up to date 29.08%
25.2%
3.9 pts better
Numerator 41 · Denominator 141

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 68.9%
92.4%
23.5 pts worse
93.4%
24.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 87.0% · Q2 69.6% · Q3 45.5% · Q4 72.7% · 4Q avg 68.9%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 96.0%
94.5%
1.5 pts better
95.5%
0.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 96.0%
Percentage of long-stay residents experiencing one or more falls with major injury 3.3%
3.3%
About the same
3.3%
About the same
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 4.3% · Q3 4.5% · Q4 4.5% · 4Q avg 3.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
26.1%
26.1 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 5.5%
6.2%
0.7 pts better
5.4%
0.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q2 10.0% · 4Q avg 5.5%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 20.5%
25.4%
4.9 pts better
19.6%
0.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q2 25.0% · 4Q avg 20.5%
Percentage of long-stay residents who received an antipsychotic medication 14.0%
11.5%
2.5 pts worse
16.7%
2.7 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 14.0% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 0.0%
7.7%
7.7 pts better
16.3%
16.3 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 3.0%
6.2%
3.2 pts better
14.9%
11.9 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 3.0% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.2%
0.2%
1 pts worse
1.0%
0.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.6% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 1.2% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
0.5%
0.5 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 31.8%
21.7%
10.1 pts worse
19.8%
12 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 28.6% · Q2 19.9% · Q3 28.2% · Q4 50.6% · 4Q avg 31.8%
Percentage of long-stay residents with pressure ulcers 0.0%
3.7%
3.7 pts better
5.1%
5.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 34.5%
78.1%
43.6 pts worse
81.7%
47.2 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 71.6% · Q2 43.1% · Q3 16.8% · Q4 7.0% · 4Q avg 34.5%
Percentage of short-stay residents who had an outpatient emergency department visit 13.9%
12.5%
1.4 pts worse
12.0%
1.9 pts worse
Short Stay · 20240701-20250630 · Adjusted 13.9% · Observed 13.0% · Expected 10.4% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.1%
1.2%
1.1 pts better
1.6%
1.5 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.4% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.1% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 59.2%
75.6%
16.4 pts worse
79.7%
20.5 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 59.2%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 20.5%
25.1%
4.6 pts better
23.9%
3.4 pts better
Short Stay · 20240701-20250630 · Adjusted 20.5% · Observed 19.3% · Expected 22.4% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-06-26 · Fire 2025-06-26

0 health deficiencies

No concentrated health issue counts in this cycle.

8 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Cycle 2 Health 2023-01-19 · Fire 2023-01-19

1 health deficiencies

Top issue: Quality of Life and Care (1 deficiency)

4 fire-safety deficiencies

Top issue: Services (2 deficiencies)

Cycle 3 Health 2020-01-23 · Fire 2020-01-23

12 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

3 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-06-26

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-07-25

E · Potential for more than minimal harm 2025-06-26

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2025-07-25

E · Potential for more than minimal harm 2025-06-26

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-07-25

E · Potential for more than minimal harm 2025-06-26

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-07-25

E · Potential for more than minimal harm 2025-06-26

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2025-07-25

E · Potential for more than minimal harm 2025-06-26

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2025-07-25

E · Potential for more than minimal harm 2025-06-26

K500 · Services Deficiencies

Fire Safety

Meet other general requirements that are deficient.

Corrected 2025-07-25

E · Potential for more than minimal harm 2025-06-26

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2025-07-25

F · Potential for more than minimal harm 2023-01-19

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2023-01-31

F · Potential for more than minimal harm 2023-01-19

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-01-31

E · Potential for more than minimal harm 2023-01-19

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-01-31

E · Potential for more than minimal harm 2023-01-19

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2023-01-31

F · Potential for more than minimal harm 2020-01-23

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2020-02-21

F · Potential for more than minimal harm 2020-01-23

K911 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2020-02-21

D · Potential for more than minimal harm 2020-01-23

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2020-02-21

Inspection history

Recent health citations

D · Potential for more than minimal harm 2024-05-22

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-06-05

E · Potential for more than minimal harm 2024-01-30

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-02-16

D · Potential for more than minimal harm 2023-03-31

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-04-12

F · Potential for more than minimal harm 2020-01-23

F881 · Infection Control Deficiencies

Health

Implement a program that monitors antibiotic use.

Corrected 2020-02-21

D · Potential for more than minimal harm 2020-01-23

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2020-02-21

D · Potential for more than minimal harm 2020-01-23

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2020-02-21

D · Potential for more than minimal harm 2020-01-23

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2020-02-21

D · Potential for more than minimal harm 2020-01-23

F711 · Nursing and Physician Services Deficiencies

Health

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Corrected 2020-02-21

D · Potential for more than minimal harm 2020-01-23

F742 · Quality of Life and Care Deficiencies

Health

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Corrected 2020-02-21

D · Potential for more than minimal harm 2020-01-23

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2020-02-21

D · Potential for more than minimal harm 2020-01-23

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2020-02-21

D · Potential for more than minimal harm 2020-01-23

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2020-02-21

D · Potential for more than minimal harm 2020-01-23

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2020-02-21

Penalties and ownership

What sits behind the stars

Ownership

Fanego, Ana

5% Or Greater Direct Ownership Interest · Individual

20% 2 facilities 2012-07-09
Francus, Andrew

5% Or Greater Direct Ownership Interest · Individual

20% 2 facilities 2012-07-09
Francus, David

5% Or Greater Direct Ownership Interest · Individual

20% 2 facilities 2012-07-09
Francus, Michael

5% Or Greater Direct Ownership Interest · Individual

20% 5 facilities 2012-07-09
Francus, Rebecca

5% Or Greater Direct Ownership Interest · Individual

20% 2 facilities 2012-07-09
Francus, Michael

Operational/Managerial Control · Individual

0% 5 facilities 2007-01-01
Hensley, Alicia

Operational/Managerial Control · Individual

0% 1 facilities 2019-01-24
Vrc Management, Inc.

Operational/Managerial Control · Organization

0% 5 facilities 2007-01-01

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Staffing
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#3

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