Linwood, NJ

Complete Care At Linwood, LLC

2-star overall rating with 2-star inspections with 8 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

201 New Road And Central Ave, Linwood, NJ

(609) 927-6131

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

174

Certified beds

Average residents

130

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Complete Care

Operator or chain grouping

Approved since

1982-01-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

85 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.29

Registered nurse staffing · state 0.69 · national 0.68

LPN hours / resident day

1.58

Licensed practical nurse staffing · state 0.94 · national 0.87

Aide hours / resident day

2.29

Nurse aide staffing · state 2.23 · national 2.35

Total nurse hours

4.16

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

1.87

RN + LPN hours · state 1.62 · national 1.54

Weekend hours

3.96

Weekend nurse staffing · state 3.45 · national 3.43

Weekend RN hours

0.25

Weekend registered nurse coverage · state 0.49 · national 0.47

Physical therapist

0.07

Reported PT staffing · state 0.11 · national 0.07

Adjusted RN hours

0.23

CMS adjusted RN staffing hours

Adjusted total hours

3.34

CMS adjusted total nurse staffing hours

Case-mix index

1.70

Higher values indicate more complex resident acuity

RN turnover

70%

Annual RN turnover · state 39% · national 45%

Total nurse turnover

56%

Annual nurse turnover · state 41% · national 46%

SNF VBP

Value-based purchasing

Program rank

13,541

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

3.88

Composite VBP score used to determine payment impact.

Payment multiplier

0.9805

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 22.45% · Performance 22.20% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

0

Baseline 6.63% · Performance 7.93% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

0.98

Baseline 53.29% · Performance 59.67% · Measure score 0.98 · Achievement 0.98 · Improvement 0

Adjusted total nurse staffing

0.57

Baseline 3.80 hours · Performance 3.24 hours · Measure score 0.57 · Achievement 0.57 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.77%
10.72%
1 pts worse
No Different than the National Rate · Eligible stays 370 · Observed rate 12.16% · Lower 95% interval 9.27%
Discharge to community 60.76%
50.57%
10.2 pts better
Better than the National Rate · Eligible stays 383 · Observed rate 55.09% · Lower 95% interval 56.41%
Medicare spending per beneficiary 1.03
1.02
About the same
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 234 · Denominator 234
Falls with major injury 0.43%
0.77%
0.3 pts better
Numerator 1 · Denominator 234
Discharge self-care score 69.38%
53.69%
15.7 pts better
Numerator 111 · Denominator 160
Discharge mobility score 50.63%
50.94%
0.3 pts worse
Numerator 81 · Denominator 160
Pressure ulcers or injuries, new or worsened 2.99%
2.29%
0.7 pts worse
Numerator 7 · Denominator 234 · Adjusted rate 2.95%
Healthcare-associated infections requiring hospitalization 7.93%
7.12%
0.8 pts worse
No Different than the National Rate · Eligible stays 215 · Observed rate 8.37% · Lower 95% interval 5.95%
Staff COVID-19 vaccination coverage 2.87%
8.2%
5.3 pts worse
Numerator 5 · Denominator 174
Staff flu vaccination coverage 95.17%
42%
53.2 pts better
Numerator 197 · Denominator 207
Discharge function score 68.13%
56.45%
11.7 pts better
Numerator 109 · Denominator 160
Transfer of health information to provider 98.86%
95.95%
2.9 pts better
Numerator 174 · Denominator 176
Transfer of health information to patient 95.83%
96.28%
0.5 pts worse
Numerator 23 · Denominator 24
Resident COVID-19 vaccinations up to date 20.18%
25.2%
5 pts worse
Numerator 22 · Denominator 109

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.2
2.1
0.9 pts better
1.9
0.7 pts better
Long Stay · 20240701-20250630 · Adjusted 1.2 · Observed 1.6 · Expected 2.4 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.5
1.1
0.6 pts better
1.8
1.3 pts better
Long Stay · 20240701-20250630 · Adjusted 0.5 · Observed 0.5 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
93.0%
7 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
97.2%
2.8 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 1.5%
2.4%
0.9 pts better
3.3%
1.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.0% · Q2 1.0% · Q3 1.9% · Q4 1.0% · 4Q avg 1.5% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 2.3%
11.4%
9.1 pts better
11.4%
9.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.3% · Q2 3.8% · Q3 1.1% · Q4 1.2% · 4Q avg 2.3%
Percentage of long-stay residents who lose too much weight 5.2%
4.6%
0.6 pts worse
5.4%
0.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.5% · Q2 4.0% · Q3 8.8% · Q4 5.6% · 4Q avg 5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 45.5%
19.0%
26.5 pts worse
19.6%
25.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 30.9% · Q2 44.2% · Q3 51.2% · Q4 56.8% · 4Q avg 45.5%
Percentage of long-stay residents who received an antipsychotic medication 15.2%
13.5%
1.7 pts worse
16.7%
1.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 14.5% · Q2 13.3% · Q3 14.8% · Q4 18.0% · 4Q avg 15.2% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 13.9%
9.8%
4.1 pts worse
16.3%
2.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 15.4% · 4Q avg 13.9% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 5.4%
9.7%
4.3 pts better
14.9%
9.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.6% · Q2 5.4% · Q3 6.7% · Q4 1.7% · 4Q avg 5.4% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.2%
0.7%
0.5 pts better
1.0%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.7% · Q4 0.0% · 4Q avg 0.2% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.5%
0.8%
0.3 pts better
1.7%
1.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 1.0% · Q4 1.0% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 18.4%
15.9%
2.5 pts worse
19.8%
1.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 11.2% · Q2 17.0% · Q3 28.6% · Q4 16.4% · 4Q avg 18.4%
Percentage of long-stay residents with pressure ulcers 4.6%
6.0%
1.4 pts better
5.1%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.4% · Q2 2.9% · Q3 6.2% · Q4 7.1% · 4Q avg 4.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 89.4%
78.7%
10.7 pts better
81.7%
7.7 pts better
Short Stay · 2024Q4-2025Q3 · Q1 85.9% · Q2 88.3% · Q3 93.4% · Q4 90.7% · 4Q avg 89.4%
Percentage of short-stay residents who had an outpatient emergency department visit 11.3%
8.2%
3.1 pts worse
12.0%
0.7 pts better
Short Stay · 20240701-20250630 · Adjusted 11.3% · Observed 11.3% · Expected 11.2% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.3%
1.2%
0.1 pts worse
1.6%
0.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 2.1% · Q2 1.4% · Q3 0.8% · Q4 0.8% · 4Q avg 1.3% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 94.3%
80.1%
14.2 pts better
79.7%
14.6 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 94.3%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 22.3%
25.4%
3.1 pts better
23.9%
1.6 pts better
Short Stay · 20240701-20250630 · Adjusted 22.3% · Observed 22.6% · Expected 24.1% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-10-09 · Fire 2024-10-09

8 health deficiencies

Top issue: Pharmacy Service (2 deficiencies)

6 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2023-05-19 · Fire 2023-05-19

10 health deficiencies

Top issue: Nutrition and Dietary (5 deficiencies)

5 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 3 Health 2021-03-30 · Fire 2021-03-30

6 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

2 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-10-09

K911 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2024-11-15

E · Potential for more than minimal harm 2024-10-09

K271 · Egress Deficiencies

Fire Safety

Have exits that are accessible at all times.

Corrected 2024-11-15

E · Potential for more than minimal harm 2024-10-09

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-11-15

E · Potential for more than minimal harm 2024-10-09

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-11-15

E · Potential for more than minimal harm 2024-10-09

K364 · Smoke Deficiencies

Fire Safety

Install properly constructed windows in hallway walls or doors.

Corrected 2024-11-15

E · Potential for more than minimal harm 2024-10-09

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-11-15

F · Potential for more than minimal harm 2023-05-19

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-06-30

E · Potential for more than minimal harm 2023-05-19

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-06-30

E · Potential for more than minimal harm 2023-05-19

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-06-30

E · Potential for more than minimal harm 2023-05-19

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-06-30

E · Potential for more than minimal harm 2023-05-19

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2023-06-30

D · Potential for more than minimal harm 2021-03-30

K241 · Egress Deficiencies

Fire Safety

Have correct number of accessible exits for each story.

Corrected 2021-08-30

D · Potential for more than minimal harm 2021-03-30

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2021-05-14

Inspection history

Recent health citations

F · Potential for more than minimal harm 2024-10-09

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-11-15

E · Potential for more than minimal harm 2024-10-09

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-11-15

D · Potential for more than minimal harm 2024-10-09

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2024-11-15

D · Potential for more than minimal harm 2024-10-09

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-11-15

D · Potential for more than minimal harm 2024-10-09

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-11-15

D · Potential for more than minimal harm 2024-10-09

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-11-15

D · Potential for more than minimal harm 2024-10-09

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-11-15

D · Potential for more than minimal harm 2024-10-09

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-11-15

E · Potential for more than minimal harm 2023-12-29

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-01-26

D · Potential for more than minimal harm 2023-12-29

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-01-26

D · Potential for more than minimal harm 2023-12-29

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-01-26

D · Potential for more than minimal harm 2023-12-29

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2024-01-26

F · Potential for more than minimal harm 2023-05-19

F801 · Nutrition and Dietary Deficiencies

Health

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2023-06-30

E · Potential for more than minimal harm 2023-05-19

F576 · Resident Rights Deficiencies

Health

Ensure residents have reasonable access to and privacy in their use of communication methods.

Corrected 2023-06-30

E · Potential for more than minimal harm 2023-05-19

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-06-30

E · Potential for more than minimal harm 2023-05-19

F802 · Nutrition and Dietary Deficiencies

Health

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2023-06-30

E · Potential for more than minimal harm 2023-05-19

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2023-06-30

E · Potential for more than minimal harm 2023-05-19

F809 · Nutrition and Dietary Deficiencies

Health

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Corrected 2023-06-30

E · Potential for more than minimal harm 2023-05-19

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-06-30

D · Potential for more than minimal harm 2023-05-19

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-06-30

D · Potential for more than minimal harm 2023-05-19

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-06-30

D · Potential for more than minimal harm 2023-05-19

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-06-30

E · Potential for more than minimal harm 2021-03-30

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2021-05-14

E · Potential for more than minimal harm 2021-03-30

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2021-05-14

Penalties and ownership

What sits behind the stars

Ownership

Peace Capital LLC

5% Or Greater Direct Ownership Interest · Organization

59% 9 facilities 2018-06-13
Stein, Shalom

5% Or Greater Indirect Ownership Interest · Individual

59% 83 facilities 2018-06-13
Eef Capital LLC

5% Or Greater Direct Ownership Interest · Organization

40% 17 facilities 2018-06-13
Schlaff, Benny

5% Or Greater Indirect Ownership Interest · Individual

20% 17 facilities 2018-06-13
Schlaff, Nachum

5% Or Greater Indirect Ownership Interest · Individual

20% 17 facilities 2018-06-13
Stein, Shalom

W-2 Managing Employee · Individual

0% 83 facilities 2018-06-13

Nearby options

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2-star overall rating with 2-star inspections with $49,754 in total fines with 12 recent health deficiencies with 10 fire-safety deficiencies in the latest cycle

Overall
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Health
2 / 5
Staffing
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Fines
$49,754
#2

Our Ladys Center For Rehabilitation & Healthcare

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4-star overall rating with 3-star inspections with 8 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
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Staffing
3 / 5
Fines
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#3

United Methodist Communities At The Shores

Ocean City, NJ

5-star overall rating with 4-star inspections with 4 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
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Staffing
5 / 5
Fines
$0

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