Federal inspection record · CMS data as of October 1, 2026

Civita Care Northbridge

2875 Main Street, Bridgeport, CT · (203) 336-0232

  • Cited for abuse (CMS abuse icon)

CMS overall rating

1 of 5

Compare with a nearby home →
Certified beds
145
Residents per day
116
Ownership
For-Profit
Chain
Athena Healthcare Systems
Medicare / Medicaid
Medicare + Medicaid
Certified since
November 15, 1996

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Connecticut.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

This home carries CMS's abuse icon, which caps its inspection rating at 2 stars and so its overall rating at 4.

2

Where it sits among Connecticut homes

Civita Care Northbridge carries 131.75 inspection points. That is fewer than 13% of Connecticut's 190 rated homes.

5★4★3★2★1★+6 homes above 192.505102550100inspection points → fewer is better on the leftThis home · 131.75 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Connecticut: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–29 pts
  • 4★ 29–53 pts
  • 3★ 53–79 pts
  • 2★ 79–116.75 pts
  • 1★ over 116.75 pts

Bars show every rated home in Connecticut by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

44 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 3 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 30 4 pts
E 5 8 pts
F 3 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (4)

  1. G

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    March 24, 2026 · Standard inspection · Quality of Life and Care · F684 · Corrected April 24, 2026

  2. G

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    December 2, 2025 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected January 2, 2026

  3. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 26, 2024 · Complaint inspection · Quality of Life and Care · F689 · Corrected July 27, 2024

  4. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    December 7, 2021 · Standard inspection · Quality of Life and Care · F689 · Corrected January 17, 2022

Everything else, by area of care

Quality of Life and Care10E
  1. D

    Provide enough food/fluids to maintain a resident's health.

    March 24, 2026 · Standard · F692 · Corrected April 24, 2026

  2. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    March 24, 2026 · Standard · F698 · Corrected April 24, 2026

  3. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    November 18, 2025 · Complaint · F689 · Corrected December 12, 2025

  4. E

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    June 26, 2024 · Complaint · F678 · Corrected July 27, 2024

  5. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    June 26, 2024 · Standard · F684 · Corrected July 27, 2024

  6. D

    Provide enough food/fluids to maintain a resident's health.

    June 26, 2024 · Standard · F692 · Corrected July 27, 2024

  7. D

    Provide safe and appropriate respiratory care for a resident when needed.

    June 26, 2024 · Standard · F695 · Corrected July 27, 2024

  8. D

    Provide safe, appropriate pain management for a resident who requires such services.

    June 26, 2024 · Standard · F697 · Corrected July 27, 2024

  9. D

    Provide or obtain dental services for each resident.

    June 26, 2024 · Standard · F791 · Corrected July 27, 2024

  10. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 7, 2021 · Standard · F684 · Corrected January 17, 2022

Freedom from Abuse, Neglect, and Exploitation7D
  1. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    August 27, 2026 · Complaint · F600 · Corrected June 5, 2026

  2. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    December 19, 2024 · Complaint · F600 · Corrected February 15, 2025

  3. D

    Respond appropriately to all alleged violations.

    November 14, 2024 · Complaint · F610 · Corrected November 29, 2024

  4. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    November 6, 2024 · Complaint · F600 · Corrected November 29, 2024

  5. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    November 6, 2024 · Complaint · F609 · Corrected November 29, 2024

  6. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    June 26, 2024 · Complaint · F600 · Corrected July 27, 2024

  7. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    June 26, 2024 · Complaint · F609 · Corrected July 27, 2024

Resident Rights6E
  1. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    March 24, 2026 · Standard · F584 · Corrected April 24, 2026

  2. D

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    March 24, 2026 · Standard · F561 · Corrected April 24, 2026

  3. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    December 2, 2025 · Complaint · F550 · Corrected January 2, 2026

  4. D

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    November 18, 2025 · Complaint · F628 · Corrected December 12, 2025

  5. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    June 26, 2024 · Standard · F554 · Corrected July 27, 2024

  6. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    June 26, 2024 · Standard · F580 · Corrected July 27, 2024

Resident Assessment and Care Planning6E
  1. E

    Ensure services provided by the nursing facility meet professional standards of quality.

    March 24, 2026 · Standard · F658 · Corrected April 14, 2026

  2. B

    Ensure each resident receives an accurate assessment.

    March 24, 2026 · Standard · F641 · Corrected April 24, 2026

  3. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    November 18, 2025 · Complaint · F656 · Corrected December 12, 2025

  4. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    May 5, 2025 · Complaint · F658 · Corrected June 13, 2025

  5. E

    Ensure services provided by the nursing facility meet professional standards of quality.

    June 26, 2024 · Complaint · F658 · Corrected July 27, 2024

  6. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    June 26, 2024 · Complaint · F657 · Corrected July 27, 2024

Nursing and Physician Services4F
  1. D

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    March 24, 2026 · Standard · F947 · Corrected April 24, 2026

  2. F

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    June 26, 2024 · Standard · F726 · Corrected July 27, 2024

  3. F

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    June 26, 2024 · Standard · F947 · Corrected July 27, 2024

  4. D

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    December 7, 2021 · Standard · F726 · Corrected January 17, 2022

Infection Control3D
  1. D

    Provide and implement an infection prevention and control program.

    March 24, 2026 · Standard · F880 · Corrected April 24, 2026

  2. D

    Provide and implement an infection prevention and control program.

    June 26, 2024 · Standard · F880 · Corrected July 27, 2024

  3. D

    Provide and implement an infection prevention and control program.

    December 7, 2021 · Standard · F880 · Corrected January 17, 2022

Nutrition and Dietary2F
  1. D

    Dispose of garbage and refuse properly.

    March 24, 2026 · Standard · F814 · Corrected April 17, 2026

  2. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    June 26, 2024 · Standard · F812 · Corrected July 27, 2024

Pharmacy Service1E
  1. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    March 24, 2026 · Standard · F761 · Corrected April 9, 2026

Administration1C
  1. C

    Provide training in compliance and ethics.

    June 26, 2024 · Standard · F946 · Corrected July 27, 2024

Inspection history

  1. 2026-03-24

    17 health deficiencies · 6 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

  2. 2024-06-26

    23 health deficiencies · 12 fire-safety deficiencies

    Top issue: Quality of Life and Care (7 deficiencies)

  3. 2021-12-07

    4 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 41 min of nursing staff time a day, 23 min of it from a registered nurse.

This home

3 h 41 min

Connecticut average

3 h 54 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 33% of nursing staff and 50% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$120,333 in federal fines on record over the past three years.

DatePenaltyAmount
2026-03-24Fine$77,220
2025-11-18Fine$26,312
2024-06-26Fine$16,801
2024-06-26Payment Denial · 64 day denial$0

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days1.5 pts worse3.41.91.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.6 pts better0.81.41.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine2.4 pts worse86.7%89.1%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine35.5 pts worse58.2%93.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.6 pts worse4.2%3.6%3.2%
Percentage of long-stay residents who have depressive symptoms3.7 pts better21.3%25.0%13.5%
Percentage of long-stay residents who lose too much weight1.4 pts better5.0%6.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication0.3 pts better17.7%18.0%19.5%
Percentage of long-stay residents who received an antipsychotic medication4.3 pts better13.4%17.7%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened0.1 pts better14.7%14.8%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased2.5 pts better15.2%17.7%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts better0.0%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.7 pts better0.7%1.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.7 pts better21.3%24.0%18.3%
Percentage of long-stay residents with pressure ulcers1.1 pts better2.8%3.9%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine49.5 pts worse23.0%72.5%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit6 pts better4.4%10.4%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.4 pts better0.0%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine54.9 pts worse18.1%73.0%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission10.4 pts worse33.9%23.5%23.4%

·

Who owns and runs it

6 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Santilli, Lawrence5% Or Greater Direct Ownership Interest · Individual13%16 facilities
Athena Health Care Associates, Inc.Operational/Managerial Control · Organization0%16 facilities
Mosier, MichaelCorporate Officer · Individual0%16 facilities
Roman, EricaW-2 Managing Employee · Individual0%1 facilities
Santilli, LawrenceCorporate Director · Individual0%16 facilities
Santilli, LawrenceCorporate Officer · Individual0%16 facilities

·

Fire safety

18 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Gas, Vacuum, and Electrical Systems5F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    March 24, 2026 · K918 · Corrected April 24, 2026

  2. F

    Ensure that testing and maintenance of electrical equipment is performed.

    March 24, 2026 · K921 · Corrected April 24, 2026

  3. D

    Have proper medical gas storage and administration areas.

    March 24, 2026 · K923 · Corrected April 24, 2026

  4. D

    Have generator or other power source capable of supplying service within 10 seconds.

    June 26, 2024 · K918 · Corrected September 13, 2024

  5. D

    Meet requirements for the use of electrical equipment.

    June 26, 2024 · K919 · Corrected June 27, 2024

Egress4E
  1. E

    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    June 26, 2024 · K223 · Corrected June 13, 2024

  2. D

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    June 26, 2024 · K211 · Corrected November 12, 2024

  3. D

    Have exits that are accessible at all times.

    June 26, 2024 · K271 · Corrected

  4. D

    Install emergency lighting that can last at least 1 1/2 hours.

    June 26, 2024 · K291 · Corrected June 13, 2024

Miscellaneous3E
  1. E

    Have simulated fire drills held at unexpected times.

    March 24, 2026 · K712 · Corrected April 24, 2026

  2. D

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    March 24, 2026 · K761 · Corrected April 24, 2026

  3. E

    Provide a written emergency evacuation plan.

    June 26, 2024 · K711 · Corrected June 13, 2024

Smoke2D
  1. D

    Have approved installation, maintenance and testing program for fire alarm systems.

    March 24, 2026 · K345 · Corrected April 24, 2026

  2. D

    Inspect, test, and maintain automatic sprinkler systems.

    June 26, 2024 · K353 · Corrected November 12, 2024

Construction2D
  1. D

    Meet other general requirements.

    June 26, 2024 · K100 · Corrected November 12, 2024

  2. D

    Install noncombustible or limited-combustible interior walls.

    June 26, 2024 · K163 · Corrected June 13, 2024

Services2D
  1. D

    Meet other general requirements that are deficient.

    June 26, 2024 · K500 · Corrected November 12, 2024

  2. D

    Install properly constructed and protected linen or trash chutes.

    June 26, 2024 · K541 · Corrected September 13, 2024

·

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