Federal inspection record · CMS data as of October 1, 2026

Bayshore Nursing & Rehab

1300 West Silver Spring Dr, Glendale, WI · (414) 228-8120

  • Cited for abuse (CMS abuse icon)
  • Special Focus Facility

CMS overall rating

1 of 5

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Certified beds
112
Residents per day
0
Ownership
For-Profit
Chain
Bedrock Healthcare
Medicare / Medicaid
Medicare + Medicaid
Certified since
October 1, 1984

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Wisconsin.

  2. Staffing

    Not rated

    not rated

    CMS did not rate staffing here, so it does not move the star.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

This home carries CMS's abuse icon, which caps its inspection rating at 2 stars and so its overall rating at 4.

2

Where it sits among Wisconsin homes

Bayshore Nursing & Rehab carries 1032.25 inspection points. That is fewer than 0% of Wisconsin's 321 rated homes.

5★4★3★2★1★05102550100200400800inspection points → fewer is better on the leftThis home · 1032.25 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Wisconsin: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–11 pts
  • 4★ 11–37 pts
  • 3★ 37–76 pts
  • 2★ 76–130.75 pts
  • 1★ over 130.75 pts

Bars show every rated home in Wisconsin by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

128 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 4 50 pts
K 0 100 pts
L 3 150 pts

Actual harmA resident was hurt

G 3 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 67 4 pts
E 19 8 pts
F 29 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 3 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (10)

  1. L

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    September 30, 2025 · Standard inspection · Administration · F835 · Corrected November 12, 2025

  2. L

    Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.

    September 30, 2025 · Standard inspection · Nursing and Physician Services · F841 · Corrected November 12, 2025

  3. J

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    September 30, 2025 · Standard inspection · Quality of Life and Care · F684 · Corrected November 12, 2025

  4. J

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    September 30, 2025 · Standard inspection · Quality of Life and Care · F686 · Corrected November 12, 2025

  5. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    September 30, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected November 12, 2025

  6. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    July 28, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected November 14, 2025

  7. J

    Provide enough food/fluids to maintain a resident's health.

    July 3, 2025 · Complaint inspection · Quality of Life and Care · F692 · Corrected November 14, 2025

  8. L

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    March 21, 2023 · Standard inspection · Infection Control · F882 · Corrected May 17, 2023

  9. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 21, 2023 · Standard inspection · Quality of Life and Care · F689 · Corrected July 24, 2023

  10. G

    Ensure that residents are free from significant medication errors.

    March 21, 2023 · Standard inspection · Pharmacy Service · F760 · Corrected June 13, 2023

Everything else, by area of care

Resident Rights25F
  1. E

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    September 30, 2025 · Standard · F582 · Corrected November 12, 2025

  2. E

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    September 30, 2025 · Standard · F585 · Corrected November 12, 2025

  3. D

    Ensure that residents are fully informed and understand their health status, care and treatments.

    September 30, 2025 · Standard · F552 · Corrected November 12, 2025

  4. D

    Ensure residents have reasonable access to and privacy in their use of communication methods.

    September 30, 2025 · Standard · F576 · Corrected November 12, 2025

  5. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    September 30, 2025 · Standard · F584 · Corrected November 12, 2025

  6. D

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    September 30, 2025 · Standard · F628 · Corrected November 12, 2025

  7. C

    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    September 30, 2025 · Standard · F577 · Corrected November 12, 2025

  8. D

    Reasonably accommodate the needs and preferences of each resident.

    July 30, 2025 · Complaint · F558 · Corrected August 26, 2025

  9. F

    Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

    July 3, 2025 · Complaint · F942 · Corrected August 25, 2025

  10. D

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    May 29, 2025 · Complaint · F561 · Corrected June 27, 2025

  11. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    May 29, 2025 · Complaint · F584 · Corrected June 27, 2025

  12. F

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    January 29, 2025 · Complaint · F584 · Corrected February 27, 2025

  13. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    January 29, 2025 · Complaint · F554 · Corrected February 27, 2025

  14. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    January 29, 2025 · Complaint · F580 · Corrected February 27, 2025

  15. D

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    January 29, 2025 · Complaint · F585 · Corrected February 27, 2025

  16. F

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    October 30, 2024 · Complaint · F584 · Corrected February 27, 2025

  17. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    June 20, 2024 · Complaint · F584 · Corrected July 25, 2024

  18. D

    Reasonably accommodate the needs and preferences of each resident.

    June 20, 2024 · Standard · F558 · Corrected July 25, 2024

  19. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    June 20, 2024 · Standard · F578 · Corrected July 25, 2024

  20. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    May 30, 2024 · Complaint · F584 · Corrected June 16, 2024

  21. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    October 10, 2023 · Complaint · F584 · Corrected November 7, 2023

  22. D

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    October 10, 2023 · Complaint · F585 · Corrected November 7, 2023

  23. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    March 21, 2023 · Standard · F584 · Corrected May 17, 2023

  24. E

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    March 21, 2023 · Standard · F623 · Corrected May 17, 2023

  25. E

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    March 21, 2023 · Standard · F625 · Corrected May 17, 2023

Quality of Life and Care19E
  1. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    April 30, 2026 · Complaint · F689 · Corrected May 22, 2026

  2. E

    Provide activities to meet all resident's needs.

    September 30, 2025 · Standard · F679 · Corrected November 12, 2025

  3. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    September 30, 2025 · Standard · F677 · Corrected November 12, 2025

  4. D

    Provide care or services that was trauma informed and/or culturally competent.

    September 30, 2025 · Standard · F699 · Corrected November 12, 2025

  5. D

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    September 30, 2025 · Standard · F700 · Corrected November 12, 2025

  6. D

    Provide routine and 24-hour emergency dental care for each resident.

    September 30, 2025 · Standard · F790 · Corrected November 12, 2025

  7. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    July 3, 2025 · Complaint · F684 · Corrected September 29, 2025

  8. D

    Provide safe, appropriate pain management for a resident who requires such services.

    July 3, 2025 · Complaint · F697 · Corrected August 25, 2025

  9. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    May 29, 2025 · Complaint · F684 · Corrected June 27, 2025

  10. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    May 29, 2025 · Complaint · F690 · Corrected June 27, 2025

  11. D

    Provide safe and appropriate respiratory care for a resident when needed.

    May 29, 2025 · Complaint · F695 · Corrected June 27, 2025

  12. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 20, 2024 · Standard · F689 · Corrected July 25, 2024

  13. D

    Provide enough food/fluids to maintain a resident's health.

    June 20, 2024 · Standard · F692 · Corrected July 25, 2024

  14. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    October 10, 2023 · Complaint · F689 · Corrected November 7, 2023

  15. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    March 21, 2023 · Standard · F677 · Corrected May 17, 2023

  16. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    March 21, 2023 · Standard · F684 · Corrected May 17, 2023

  17. D

    Provide enough food/fluids to maintain a resident's health.

    March 21, 2023 · Standard · F692 · Corrected May 17, 2023

  18. D

    Provide safe and appropriate respiratory care for a resident when needed.

    March 21, 2023 · Standard · F695 · Corrected May 17, 2023

  19. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    March 21, 2023 · Standard · F698 · Corrected June 13, 2023

Freedom from Abuse, Neglect, and Exploitation12F
  1. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    April 30, 2026 · Complaint · F600 · Corrected May 22, 2026

  2. D

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    September 30, 2025 · Standard · F605 · Corrected November 12, 2025

  3. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    September 30, 2025 · Complaint · F609 · Corrected November 12, 2025

  4. D

    Respond appropriately to all alleged violations.

    September 30, 2025 · Complaint · F610 · Corrected November 12, 2025

  5. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    July 28, 2025 · Complaint · F600 · Corrected August 26, 2025

  6. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    July 28, 2025 · Complaint · F609 · Corrected August 26, 2025

  7. F

    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    July 3, 2025 · Complaint · F943 · Corrected August 25, 2025

  8. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    July 3, 2025 · Complaint · F609 · Corrected August 25, 2025

  9. D

    Respond appropriately to all alleged violations.

    July 3, 2025 · Complaint · F610 · Corrected August 25, 2025

  10. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    October 30, 2024 · Complaint · F600 · Corrected December 2, 2024

  11. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    June 20, 2024 · Standard · F607 · Corrected July 25, 2024

  12. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    October 10, 2023 · Complaint · F609 · Corrected November 7, 2023

Resident Assessment and Care Planning12E
  1. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    April 30, 2026 · Complaint · F657 · Corrected May 22, 2026

  2. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    April 30, 2026 · Complaint · F658 · Corrected May 22, 2026

  3. E

    Ensure each resident receives an accurate assessment.

    September 30, 2025 · Standard · F641 · Corrected November 12, 2025

  4. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    September 30, 2025 · Complaint · F656 · Corrected November 12, 2025

  5. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    September 30, 2025 · Standard · F645 · Corrected November 12, 2025

  6. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    September 30, 2025 · Standard · F842 · Corrected November 12, 2025

  7. D

    Ensure each resident receives an accurate assessment.

    May 29, 2025 · Complaint · F641 · Corrected June 27, 2025

  8. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    May 29, 2025 · Complaint · F655 · Corrected June 27, 2025

  9. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    May 29, 2025 · Complaint · F657 · Corrected June 27, 2025

  10. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    June 20, 2024 · Standard · F656 · Corrected July 25, 2024

  11. E

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    May 30, 2024 · Complaint · F655 · Corrected June 16, 2024

  12. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    March 21, 2023 · Standard · F656 · Corrected May 17, 2023

Pharmacy Service12E
  1. E

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    September 30, 2025 · Standard · F756 · Corrected November 12, 2025

  2. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    September 30, 2025 · Standard · F761 · Corrected November 12, 2025

  3. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    July 3, 2025 · Complaint · F755 · Corrected August 25, 2025

  4. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    January 29, 2025 · Complaint · F755 · Corrected February 27, 2025

  5. D

    Ensure medication error rates are not 5 percent or greater.

    January 29, 2025 · Complaint · F759 · Corrected February 27, 2025

  6. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    June 20, 2024 · Standard · F761 · Corrected July 25, 2024

  7. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    March 21, 2023 · Standard · F755 · Corrected May 17, 2023

  8. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    March 21, 2023 · Standard · F756 · Corrected May 17, 2023

  9. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    March 21, 2023 · Standard · F757 · Corrected June 13, 2023

  10. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    March 21, 2023 · Standard · F758 · Corrected May 17, 2023

  11. D

    Ensure medication error rates are not 5 percent or greater.

    March 21, 2023 · Standard · F759 · Corrected May 17, 2023

  12. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    March 21, 2023 · Standard · F761 · Corrected May 17, 2023

Nutrition and Dietary11F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    September 30, 2025 · Standard · F812 · Corrected November 12, 2025

  2. F

    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    July 3, 2025 · Complaint · F801 · Corrected August 25, 2025

  3. F

    Dispose of garbage and refuse properly.

    October 30, 2024 · Complaint · F814 · Corrected December 2, 2024

  4. F

    Dispose of garbage and refuse properly.

    June 20, 2024 · Standard · F814 · Corrected July 25, 2024

  5. F

    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    October 10, 2023 · Complaint · F801 · Corrected November 7, 2023

  6. D

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    October 10, 2023 · Complaint · F805 · Corrected November 7, 2023

  7. D

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    October 10, 2023 · Complaint · F806 · Corrected November 7, 2023

  8. E

    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    March 21, 2023 · Standard · F800 · Corrected May 17, 2023

  9. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 21, 2023 · Standard · F812 · Corrected May 17, 2023

  10. D

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    March 21, 2023 · Standard · F804 · Corrected May 17, 2023

  11. C

    Dispose of garbage and refuse properly.

    March 21, 2023 · Standard · F814 · Corrected May 17, 2023

Administration9F
  1. F

    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    September 30, 2025 · Standard · F851 · Corrected November 12, 2025

  2. F

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    September 30, 2025 · Standard · F867 · Corrected November 12, 2025

  3. F

    Provide training in compliance and ethics.

    September 30, 2025 · Standard · F946 · Corrected November 12, 2025

  4. F

    Provide behavior health training consistent with the requirements and as determined by a facility assessment.

    September 30, 2025 · Standard · F949 · Corrected November 12, 2025

  5. F

    Develop, implement, and/or maintain an effective training program for all new and existing staff members.

    July 3, 2025 · Complaint · F940 · Corrected August 25, 2025

  6. F

    Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

    July 3, 2025 · Complaint · F941 · Corrected August 25, 2025

  7. F

    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

    July 3, 2025 · Complaint · F944 · Corrected August 25, 2025

  8. F

    Provide training in compliance and ethics.

    July 3, 2025 · Complaint · F946 · Corrected August 25, 2025

  9. F

    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

    July 24, 2024 · Complaint · F837 · Corrected August 15, 2024

Infection Control8F
  1. F

    Provide and implement an infection prevention and control program.

    September 30, 2025 · Standard · F880 · Corrected November 12, 2025

  2. F

    Implement a program that monitors antibiotic use.

    September 30, 2025 · Standard · F881 · Corrected November 12, 2025

  3. F

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    September 30, 2025 · Standard · F887 · Corrected November 12, 2025

  4. E

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    September 30, 2025 · Standard · F883 · Corrected November 12, 2025

  5. F

    Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

    July 3, 2025 · Complaint · F945 · Corrected August 25, 2025

  6. E

    Provide and implement an infection prevention and control program.

    May 29, 2025 · Complaint · F880 · Corrected June 27, 2025

  7. F

    Provide and implement an infection prevention and control program.

    June 20, 2024 · Standard · F880 · Corrected July 25, 2024

  8. E

    Provide and implement an infection prevention and control program.

    May 30, 2024 · Complaint · F880 · Corrected June 16, 2024

Nursing and Physician Services5F
  1. F

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    September 30, 2025 · Standard · F727 · Corrected November 12, 2025

  2. E

    Observe each nurse aide's job performance and give regular training.

    September 30, 2025 · Standard · F730 · Corrected November 12, 2025

  3. D

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    September 30, 2025 · Standard · F947 · Corrected November 12, 2025

  4. C

    Post nurse staffing information every day.

    July 28, 2025 · Complaint · F732 · Corrected August 26, 2025

  5. F

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    July 3, 2025 · Complaint · F947 · Corrected August 25, 2025

Environmental5F
  1. F

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    September 30, 2025 · Standard · F925 · Corrected November 12, 2025

  2. F

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    October 30, 2024 · Complaint · F925 · Corrected December 2, 2024

  3. F

    Keep all essential equipment working safely.

    June 20, 2024 · Standard · F908 · Corrected July 25, 2024

  4. D

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    June 20, 2024 · Standard · F919 · Corrected July 25, 2024

  5. F

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    October 10, 2023 · Complaint · F925 · Corrected November 7, 2023

Inspection history

  1. 2025-09-30

    43 health deficiencies · 20 fire-safety deficiencies

    Top issue: Quality of Life and Care (9 deficiencies)

  2. 2024-06-20

    51 health deficiencies · 16 fire-safety deficiencies

    Top issue: Resident Rights (12 deficiencies)

  3. 2023-03-21

    34 health deficiencies · 15 fire-safety deficiencies

    Top issue: Nutrition and Dietary (7 deficiencies)

5

Fines and payment denials

$424,350 in federal fines on record over the past three years.

DatePenaltyAmount
2025-05-29Fine$424,350
2025-05-29Payment Denial · 100 day denial$0
2024-10-30Payment Denial · 36 day denial$0

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine19.1 pts worse76.9%96.0%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine13.1 pts worse82.5%95.6%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.3 pts worse3.6%3.3%3.2%
Percentage of long-stay residents who have depressive symptoms5.2 pts better0.8%6.0%13.5%
Percentage of long-stay residents who lose too much weight3 pts worse7.9%4.9%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication2.8 pts worse19.6%16.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication7.4 pts worse23.3%15.9%15.4%
Percentage of long-stay residents who were physically restrained0.2 pts worse0.3%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened2.5 pts better14.5%17.0%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased2.3 pts worse18.1%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder1.5 pts better0.4%1.9%0.7%
Percentage of long-stay residents with a urinary tract infection1.1 pts better1.6%2.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.1 pts better23.5%23.6%18.3%
Percentage of long-stay residents with pressure ulcers0.5 pts worse5.4%4.9%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine34.3 pts worse52.6%86.9%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit9.9 pts worse25.5%15.6%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.2 pts better0.0%1.2%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine16.2 pts worse66.0%82.2%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission20 pts worse42.5%22.5%23.4%

·

Who owns and runs it

12 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Chopp, Martin5% Or Greater Indirect Ownership Interest · Individual18%8 facilities
Chopp, Pnina5% Or Greater Indirect Ownership Interest · Individual18%8 facilities
Chopp, Lynn5% Or Greater Indirect Ownership Interest · Individual17%3 facilities
Prager, Avrohom5% Or Greater Indirect Ownership Interest · Individual13%3 facilities
Prager, Shulamit5% Or Greater Indirect Ownership Interest · Individual13%3 facilities
Chopp, Solomon5% Or Greater Indirect Ownership Interest · Individual10%8 facilities
Chopp, Rachel5% Or Greater Indirect Ownership Interest · Individual7%3 facilities
Chopp, Sarah5% Or Greater Indirect Ownership Interest · Individual5%3 facilities
Nichols, KennethContracted Managing Employee · Individual0%4 facilities
Nichols, KennethCorporate Officer · Individual0%4 facilities
Nichols, KennethOperational/Managerial Control · Individual0%4 facilities
Opal Healthcare Nj LLCOperational/Managerial Control · Organization0%4 facilities

·

Fire safety

51 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke18F
  1. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    September 30, 2025 · K345 · Corrected December 15, 2025

  2. F

    Inspect, test, and maintain automatic sprinkler systems.

    September 30, 2025 · K353 · Corrected December 15, 2025

  3. F

    Properly select, install, inspect, or maintain portable fire extinguishes.

    September 30, 2025 · K355 · Corrected December 15, 2025

  4. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    September 30, 2025 · K321 · Corrected December 15, 2025

  5. E

    Install corridor and hallway doors that block smoke.

    September 30, 2025 · K363 · Corrected December 15, 2025

  6. E

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    September 30, 2025 · K374 · Not yet marked corrected

  7. D

    Provide properly protected cooking facilities.

    September 30, 2025 · K324 · Corrected December 15, 2025

  8. F

    Provide properly protected cooking facilities.

    June 20, 2024 · K324 · Corrected August 19, 2024

  9. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    June 20, 2024 · K345 · Corrected August 19, 2024

  10. E

    Inspect, test, and maintain automatic sprinkler systems.

    June 20, 2024 · K353 · Corrected August 19, 2024

  11. E

    Install corridor and hallway doors that block smoke.

    June 20, 2024 · K363 · Corrected August 19, 2024

  12. E

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    June 20, 2024 · K374 · Corrected August 19, 2024

  13. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    June 20, 2024 · K321 · Corrected August 19, 2024

  14. D

    Properly select, install, inspect, or maintain portable fire extinguishes.

    June 20, 2024 · K355 · Corrected July 25, 2024

  15. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    March 21, 2023 · K345 · Corrected April 19, 2023

  16. F

    Inspect, test, and maintain automatic sprinkler systems.

    March 21, 2023 · K353 · Corrected April 19, 2023

  17. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    March 21, 2023 · K321 · Corrected April 19, 2023

  18. D

    Provide properly protected cooking facilities.

    March 21, 2023 · K324 · Corrected April 19, 2023

Egress11F
  1. F

    Install emergency lighting that can last at least 1 1/2 hours.

    September 30, 2025 · K291 · Corrected December 15, 2025

  2. E

    Have exits that are accessible at all times.

    September 30, 2025 · K271 · Corrected December 15, 2025

  3. D

    Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    September 30, 2025 · K225 · Corrected December 15, 2025

  4. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    June 20, 2024 · K222 · Corrected August 19, 2024

  5. E

    Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    June 20, 2024 · K232 · Corrected July 25, 2024

  6. E

    Install resident room doors of proper design and width.

    June 20, 2024 · K233 · Corrected July 25, 2024

  7. E

    Have exits that are accessible at all times.

    June 20, 2024 · K271 · Corrected August 19, 2024

  8. D

    Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    June 20, 2024 · K225 · Corrected June 18, 2024

  9. F

    Install emergency lighting that can last at least 1 1/2 hours.

    March 21, 2023 · K291 · Corrected April 19, 2023

  10. E

    Have exits that are accessible at all times.

    March 21, 2023 · K271 · Corrected April 19, 2023

  11. D

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    March 21, 2023 · K222 · Corrected April 19, 2023

Gas, Vacuum, and Electrical Systems8F
  1. F

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    September 30, 2025 · K914 · Corrected December 30, 2025

  2. F

    Have generator or other power source capable of supplying service within 10 seconds.

    September 30, 2025 · K918 · Corrected December 15, 2025

  3. D

    Ensure proper usage of power strips and extension cords.

    September 30, 2025 · K920 · Corrected December 15, 2025

  4. F

    Have generator or other power source capable of supplying service within 10 seconds.

    June 20, 2024 · K918 · Corrected August 19, 2024

  5. F

    Have a battery powered remote alarm panel in a location accessible by operating personnel.

    March 21, 2023 · K916 · Corrected April 19, 2023

  6. F

    Have generator or other power source capable of supplying service within 10 seconds.

    March 21, 2023 · K918 · Corrected April 19, 2023

  7. E

    Meet requirements for the use of electrical equipment.

    March 21, 2023 · K919 · Corrected April 19, 2023

  8. E

    Ensure proper usage of power strips and extension cords.

    March 21, 2023 · K920 · Corrected April 19, 2023

Miscellaneous7F
  1. F

    Have simulated fire drills held at unexpected times.

    September 30, 2025 · K712 · Corrected December 15, 2025

  2. D

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    September 30, 2025 · K741 · Corrected December 15, 2025

  3. F

    Have simulated fire drills held at unexpected times.

    June 20, 2024 · K712 · Corrected June 21, 2024

  4. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    June 20, 2024 · K761 · Corrected August 19, 2024

  5. F

    Have simulated fire drills held at unexpected times.

    March 21, 2023 · K712 · Corrected April 19, 2023

  6. E

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    March 21, 2023 · K741 · Corrected April 19, 2023

  7. D

    Have restrictions on the use of portable space heaters.

    March 21, 2023 · K781 · Corrected April 19, 2023

Services4F
  1. D

    Have properly installed electrical wiring and gas equipment.

    September 30, 2025 · K511 · Corrected December 15, 2025

  2. D

    Install properly constructed and protected linen or trash chutes.

    September 30, 2025 · K541 · Corrected December 15, 2025

  3. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    June 20, 2024 · K521 · Corrected August 19, 2024

  4. E

    Install properly constructed and protected linen or trash chutes.

    March 21, 2023 · K541 · Corrected April 19, 2023

Emergency Preparedness3F
  1. F

    Conduct testing and exercise requirements.

    September 30, 2025 · E39 · Corrected December 15, 2025

  2. F

    Develop and maintain an Emergency Preparedness Program (EP).

    September 30, 2025 · E4 · Corrected December 15, 2025

  3. F

    Address patient/client population and determine types of services needed.

    September 30, 2025 · E7 · Corrected January 5, 2026

·

Other homes nearby

  1. Complete Care at Glendale West

    Glendale, WI · Complete Care

    Worst citation, 3 yrs
    G
    Nursing / resident / day
    4 h 33 min
    Fines
    $11,180
  2. Eastcastle Pl Bradford Ter Conv Ctr

    Milwaukee, WI · Life Care Services

    Worst citation, 3 yrs
    G
    Nursing / resident / day
    5 h 38 min
    Fines
    $75,457
  3. Milwaukee Catholic Home

    Milwaukee, WI

    Worst citation, 3 yrs
    E
    Nursing / resident / day
    5 h 33 min
    Fines
    $0