4 health deficiencies
Top issue: Nutrition and Dietary (2 deficiencies)
3 fire-safety deficiencies
Top issue: Smoke (2 deficiencies)
Kingsport, TN
3-star overall rating with 3-star inspections with $23,604 in total fines with 4 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle
100 Netherland Lane, Kingsport, TN
(423) 427-2195
Overall
3 / 5
CMS overall stars
Health inspections
3 / 5
Survey and complaint cycles
Staffing
2 / 5
RN + nurse staffing
Quality measures
4 / 5
Resident outcomes and process measures
Quick facts
Beds
67
Certified beds
Average residents
35
Average occupied residents
Ownership
Non-Profit
Publicly displayed owner type
Chain
Asbury Communities
Operator or chain grouping
Approved since
2005-12-08
CMS approved date
Coverage
Medicare
Participation flags
Chain footprint
7 facilities
Chain averages 4 overall / 4 health / 3 staffing / 5 quality stars
Changed ownership
No
Within the last 12 months
Family council
Yes
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Staffing
RN hours / resident day
0.84
Registered nurse staffing · state 0.61 · national 0.68
LPN hours / resident day
0.90
Licensed practical nurse staffing · state 1.09 · national 0.87
Aide hours / resident day
1.80
Nurse aide staffing · state 2.15 · national 2.35
Total nurse hours
3.55
All reported nurse hours · state 3.85 · national 3.89
Licensed hours
1.75
RN + LPN hours · state 1.70 · national 1.54
Weekend hours
3.21
Weekend nurse staffing · state 3.34 · national 3.43
Weekend RN hours
0.42
Weekend registered nurse coverage · state 0.40 · national 0.47
Physical therapist
0.07
Reported PT staffing · state 0.08 · national 0.07
Adjusted RN hours
0.75
CMS adjusted RN staffing hours
Adjusted total hours
3.17
CMS adjusted total nurse staffing hours
Case-mix index
1.53
Higher values indicate more complex resident acuity
RN turnover
38%
Annual RN turnover · state 45% · national 45%
Total nurse turnover
54%
Annual nurse turnover · state 49% · national 46%
SNF VBP
Program rank
4,867
Lower is better among SNFs in the FY 2026 VBP program.
Performance score
38.30
Composite VBP score used to determine payment impact.
Payment multiplier
0.9914
Above 1.000 increases Medicare payment; below 1.000 reduces it.
Program components
Readmission
4.01
Baseline 23.45% · Performance 20.55% · Measure score 4.01 · Achievement 1.90 · Improvement 4.01
Healthcare-associated infections
2.07
Baseline 9.12% · Performance 8.06% · Measure score 2.07 · Achievement 0 · Improvement 2.07
Total nurse turnover
5.79
Baseline 60.38% · Performance 40.00% · Measure score 5.79 · Achievement 5.79 · Improvement 5.24
Adjusted total nurse staffing
3.45
Baseline 4.83 hours · Performance 4.06 hours · Measure score 3.45 · Achievement 3.45 · Improvement 0
SNF QRP
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | 9.91% |
10.72%
0.8 pts better
|
No Different than the National Rate · Eligible stays 84 · Observed rate 7.14% · Lower 95% interval 7.22% |
| Discharge to community | 55.5% |
50.57%
4.9 pts better
|
No Different than the National Rate · Eligible stays 78 · Observed rate 53.85% · Lower 95% interval 46.18% |
| Medicare spending per beneficiary | 0.98 |
1.02
About the same
|
|
| Drug regimen review with follow-up | 100% |
95.27%
4.7 pts better
|
Numerator 69 · Denominator 69 |
| Falls with major injury | 0% |
0.77%
0.8 pts better
|
Numerator 0 · Denominator 69 |
| Discharge self-care score | 46% |
53.69%
7.7 pts worse
|
Numerator 23 · Denominator 50 |
| Discharge mobility score | 56% |
50.94%
5.1 pts better
|
Numerator 28 · Denominator 50 |
| Pressure ulcers or injuries, new or worsened | 7.25% |
2.29%
5 pts worse
|
Numerator 5 · Denominator 69 · Adjusted rate 5.43% |
| Healthcare-associated infections requiring hospitalization | 8.06% |
7.12%
0.9 pts worse
|
No Different than the National Rate · Eligible stays 50 · Observed rate 10% · Lower 95% interval 4.9% |
| Staff COVID-19 vaccination coverage | 2.13% |
8.2%
6.1 pts worse
|
Numerator 1 · Denominator 47 |
| Staff flu vaccination coverage | 33.33% |
42%
8.7 pts worse
|
Numerator 14 · Denominator 42 |
| Discharge function score | 50% |
56.45%
6.5 pts worse
|
Numerator 25 · Denominator 50 |
| Transfer of health information to provider | 100% |
95.95%
4 pts better
|
Numerator 23 · Denominator 23 |
| Transfer of health information to patient | 100% |
96.28%
3.7 pts better
|
Numerator 34 · Denominator 34 |
| Resident COVID-19 vaccinations up to date | 39.13% |
25.2%
13.9 pts better
|
Numerator 18 · Denominator 46 |
Quality measures
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 90.6% |
89.9%
0.7 pts better
|
93.4%
2.8 pts worse
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 90.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury | 6.2% |
3.6%
2.6 pts worse
|
3.3%
2.9 pts worse
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 6.2% · Used in QM five-star |
| Percentage of long-stay residents who have depressive symptoms | 3.2% |
11.8%
8.6 pts better
|
11.4%
8.2 pts better
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 3.2% |
| Percentage of long-stay residents who lose too much weight | 9.1% |
6.2%
2.9 pts worse
|
5.4%
3.7 pts worse
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 9.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 38.6% |
32.2%
6.4 pts worse
|
19.6%
19 pts worse
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 38.6% |
| Percentage of long-stay residents who received an antipsychotic medication | 15.4% |
18.1%
2.7 pts better
|
16.7%
1.3 pts better
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 15.4% · Used in QM five-star |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.1%
0.1 pts better
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0% |
| Percentage of long-stay residents whose need for help with daily activities has increased | 10.9% |
15.3%
4.4 pts better
|
14.9%
4 pts better
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 10.9% · Used in QM five-star |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.0% |
0.9%
0.9 pts better
|
1.0%
1 pts better
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star |
| Percentage of long-stay residents with a urinary tract infection | 0.0% |
1.9%
1.9 pts better
|
1.7%
1.7 pts better
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 25.8% |
20.2%
5.6 pts worse
|
19.8%
6 pts worse
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 25.8% |
| Percentage of long-stay residents with pressure ulcers | 8.2% |
5.4%
2.8 pts worse
|
5.1%
3.1 pts worse
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 8.2% · Used in QM five-star |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 95.0% |
79.6%
15.4 pts better
|
81.7%
13.3 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 95.1% · Q2 96.8% · Q3 94.5% · Q4 93.7% · 4Q avg 95.0% |
| Percentage of short-stay residents who had an outpatient emergency department visit | 8.8% |
11.2%
2.4 pts better
|
12.0%
3.2 pts better
|
Short Stay · 20240701-20250630 · Adjusted 8.8% · Observed 9.1% · Expected 11.5% · Used in QM five-star |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.0% |
1.6%
0.6 pts better
|
1.6%
0.6 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 1.6% · Q2 1.3% · Q3 1.1% · Q4 0.0% · 4Q avg 1.0% · Used in QM five-star |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 92.6% |
79.8%
12.8 pts better
|
79.7%
12.9 pts better
|
Short Stay · 2024Q3-2025Q2 · 4Q avg 92.6% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 22.8% |
22.2%
0.6 pts worse
|
23.9%
1.1 pts better
|
Short Stay · 20240701-20250630 · Adjusted 22.8% · Observed 25.8% · Expected 27.0% · Used in QM five-star |
Survey summary
Top issue: Nutrition and Dietary (2 deficiencies)
3 fire-safety deficiencies
Top issue: Smoke (2 deficiencies)
Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)
2 fire-safety deficiencies
Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)
Top issue: Resident Rights (2 deficiencies)
5 fire-safety deficiencies
Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)
Fire safety
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2023-06-22
Fire Safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2023-06-22
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2023-06-22
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2020-02-14
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2020-02-14
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2019-01-31
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2019-01-31
Fire Safety
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2019-01-31
Fire Safety
Install a two-hour-resistant firewall separation.
Corrected 2019-01-31
Fire Safety
Establish an Emergency Preparedness Program (EP).
Corrected 2019-01-31
Inspection history
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-05-20
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-06-30
Health
Dispose of garbage and refuse properly.
Corrected 2023-06-30
Health
Provide and implement an infection prevention and control program.
Corrected 2023-06-30
Health
Keep all essential equipment working safely.
Corrected 2023-06-30
Health
Ensure that residents are free from significant medication errors.
Corrected 2020-01-23
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2019-01-22
Health
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2019-01-22
Health
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2019-01-22
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2019-01-22
Penalties and ownership
Fine · fine $4,178
Fine
Fine · fine $3,798
Fine
Fine · fine $9,116
Fine
Fine · fine $2,279
Fine
Fine · fine $4,233
Fine
Nearby options
Kingsport, TN
2-star overall rating with 2-star inspections with abuse icon flag with $94,905 in total fines with 7 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle
Weber City, VA
5-star overall rating with 5-star inspections with 3 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle
Kingsport, TN
5-star overall rating with 4-star inspections with 1 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle
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